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    Dog Pound Hot Dogs

    4.0 (1 review)

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    19 years ago

    Helpful 3
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    Love this 2
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    Mac's Market & Kitchen Eastham

    Mac's Market & Kitchen Eastham

    4.0
    (128 reviews)
    2.3 km
    $$

    We are thankful for Mac's market! For decades we bought our fresh fish at the Friendly Fishermen…read morebut we seamlessly moved over to Mac's this year when the FF closed. We enjoyed lobsters, swordfish & striped bass. Excellent !! I would be remiss not to mention the World's Best Cornbread!! Holy Goodness! Giant portions I could eat it everyday!

    RAW Tuna Taco (not Sushi), Very Poor Service, NO accepting of responsibility, VERY poor customer…read morecare/response by manager/staff = negative 5 or more stars!: For two different take out orders they got my order wrong. missing parts of the order or not hearing the order correctly. Then when I returned they were like "no problem- give me more money and I can fix your situation. The manager I spoke with in the second occassion was not satisfactory. Love the food / but the service is NOT good. And the response to the customer is dreadful. PS If I could give negative stars I would. We have always loved Mac's for its food (particularly the chowder) and fresh fish - although I also loved getting my fish at the Friendly fisherman. But the service and food, coupled with your service several days ago (see previous review), leaves me saying that we will say goodbye to Mac's until they address the staff issues (manager, as well as those taking the orders) and the quality of their food. Today, after getting my order wrong, which I went abck to get the missing items after getting home, I returned home again with the chowder they had left out only to have my son say that his fish tacos (Tuna) were raw. They were truly raw. When I returned to the store to tell them, the state person at the window said they did not like to overcook the fish b/c people complain. I said I understood that but what I am talking about is raw fish served to my son. She got the manager. When I addressed the issue with him, he said they'd get me another order but I'd need to wait 15 min. I said I really did not want the order, I would look a refund for the inedible food. He said he would not do that, powered, hard stop, and then added I was just trying to get 'free food' at which point I said an exasperated WTF - which prompted him to tell me to stop using profanity. When I asked for the phone number for the health department he told me I'd have to look that up on my own. When I originally said I was not happy they had messed up a take out order on two separate occasions - he pointed to his staff and said, why 'these are just kids' - all of them were over 21 and most well over 21. The manager needs to do a better job of working with their customers, protecting the 'brand', and managing the staff. RAW food??? Multiple messed up orders??? Sopmeone is not doing their job well - and in the case of serving raw fish - this could have health implications for my son, and others. The thing that really bothers me is that there is no accepting of responsibility for simple mistakes, and the idea I was accused of 'just trying to get free food' - WTF ......(again)....... *sigh*

    Photos
    Seafood market menu
    Seafood market menu
    Wellfleet oysters
    Wellfleet oysters
    Nice outdoor seating with plenty of shade

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    Nice outdoor seating with plenty of shade

    Dog Pound Hot Dogs - hotdog - Updated August 2026

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