I love dog daze! My girl pork chop really loves it. She starts wagging her tail when we get close by. They do a great job, very by the book, and always have the dogs smelling great when you pick them up. It's a little thing, but to me all the little things out up to one big thing! Strongly recommend. read more

Nope. Was optimistic with trying out DD after reading decent reviews but I found it a little uncomfortable that they told me they don't accept your pet's normal food and only give out Blue (unless you have an Rx food)- but I bought into it because I wanted to switch my dog over anyway. While our dogs were there, we got no communication or indication of anything. When my boyfriend picked our pups up, he felt extremely rushed because of the line and didn't get to talk long to anyone about their stay. I ended up calling myself and literally had to "prod" for answers about how everything went. Only got "they did well" and no details of anything. I know no news is good news, but I could've used a little more detail instead of one word answers and me being the only one talking. The icing on the cake was when our dogs came home, the one who was w other dogs got EXTREMELY sick and the other who was in private play caught the bug 24 hours later from the first. We know anxiety poops after change of scenery/boarding/etc. this was NOT that and our vet needed to prescribe antibiotics because it continued to last into a week and wasn't getting any better. Not saying the bug is anyones fault, but it's the last straw I needed to never go back. Thanks but no thanks! read more

We have had our little guy Charlie at Dog Daze quite a few times now and have a great experience with them. Every time we pull up in the morning, Charlie starts squealing and wagging his tail and as soon as he sees the owner Charlie or Katie come out to the car to get him, he does a full body wiggle and can't wait to get playing! They have hours that work for those that need to be in an office from 8-5, and make pickup and drop off a breeze. We get home and he is out for the night! When we start to occasionally need to board our boy on the weekends, I'm glad to know he'll be in a familiar and fun place. Thanks Dog Daze! P.S. that nice smell that Charlie comes home with each time is amazing! read more

Dog Daze - Dog - Pet Training Near Me - Charleston, South Carolina

Would not recommend. In brief (to skip the novel review below) if you want to avoid a boarding facility with terrible customer service, who charges almost triple without advising you prior and continues to argue with you when you provide "receipts" -- save yourself the energy and frustration this place caused me and check out other reputable facilities in the area. Having lived in different parts of Charleston, I have boarded my dog at a few different locations to be able to make a fair comparison. After reading good reviews and being closer to my home, I decided to try Dog Daze. There are not doggy cams, updates or communication on how the stay goes, which I was thrown off by at first. My pup seemed in good spirits when picking him up, so per the norm, I have always tipped nicely and continued to bring him there. My communication for his boarding schedule was always done through email as well as phone confirmation, so we can say I was less than pleased with how his last stay with the facility was handled. Having boarded him for Christmas Eve as well as Christmas, with phone and email confirmation on the two days, upon pick up I was advised I owed $170. Not having been advised on this massive holiday surcharge prior, you can say I was a bit thrown off. When asked why I was being charged that rate, I was put on the phone with the owner who was overly rude while advising me the minimum rate for holidays was 5 days, regardless for how short the stay is. As this was not explained to me over the phone when booking or over email in the confirmation, I explained that I would have booked elsewhere or left my pup there for the whole 5 days I was being charged for. Continuing in a condescending manner, he told me that I should have checked the website where it is clearly posted. He then put me on hold and came back saying he would do $80 for two days and instructed an employee to take my dog to me. I tipped $20, knowing if he was willing to lose a client over this, it was obviously needed. Thinking I must have missed something on the website, I checked under "boarding" on the site it shows "things we do not charge for" and then proceeds to list "Holiday and peak season reservations. Every day is a holiday!" When forwarding him my email about this stay- where I wasn't advised on the additional $100+ charge as well as pointing out that section of the website, the response I received was again unpleasant : "That is correct.  We don't raise our prices for holiday reservations, as you so adroitly pointed out.  365 days a year the charge for (dogs name) is $30 a day.  I hope that clears up your misunderstanding about our website." Save yourself the headache and go somewhere the staff can be friendly, not only to the dogs but the parents paying for the stay. read more

Dog Daze - "Things we don't charge for" on website. Also no advisement anywhere on website about 5 day minimum (as of 12/27/2021) - Pet Training Near Me - Charleston, South Carolina

See all

Just decide recently to visit a friend due to her illness. She need some help around the house so I figure I can help.. On the way down from Charlotte NC. I have asked for availabilities and quotes from 6 different dog grooming places since she have 3 fur babies that need to be pamper! Charlie, the owner was the first to message me back. And we carried almost a day of messaging back and forth. He was caring and knew I need to get the babies in so he tried his best. He also contact Banfield to check on their vaccinations records. So I don't have to call them to have it email to Charlie. Unfortuately baby girl was newly vaccinated so she can't some to the salon. However, 10 yrs old Snicker was able to go today at 8am! Dropped him off with Summer who came in on her day off to assist. And I couldn't have asked for a better groomer. She was reassuring and I spoke to her for only 5 mins. But I feel like Snicker will be in good hands. Snicker need to be shave down pretty close due to all the mated hair but he was gorgeous when we pick him up. We can see those pretty eyes now! Victoria assisted me with the check in process. Her voice is as pleasant and soft as it comes. I swear if I live in Charleston. Nobody will touch my fur babies but Dog Daze because the first impression they gave me is they cared and they know these babies are our kids. Thank you Charlie, Summer and Victoria. read more

Dog Daze - Pet Training Near Me - Charleston, South Carolina

I wouldn't recommend this place to anyone. This place takes no accountability for what they do. This was the first time I've been to dog daze and and he got hurt and no one called to tell me that he did. They accused me if hurting my own dog. I hope Charli gets fired for being absolutely rude and terrible to me. I wouldn't take your dog here. They don't care for your dog read more

Dog Daze - BENNY at the vet - Pet Training Near Me - Charleston, South Carolina

See all

I have been utilizing Dog Daze for about a year with no problems, or so I thought. On 8/13/2023 when I went to pick up my 35lb, 2 year old German Shorthaired Pointer (small runt), I was told for the first time that I was being charged for "Supervised Play". I asked what that meant and why I was being charged for this since I did not request this, and quite frankly I assumed all play is supervised. I was told my dog jumped a fence, but that the staff could not provide more details as they were not present at the time of the incident. I asked why no one called me regarding this incident, as it is very concerning to hear. The person on staff was kind and apologetic that no one reached out to me. Her and I were pleasant and I paid and took my dog home, and she stated someone would call me tomorrow to explain, which led me to believe this incident occurred during this visit. I called 8/14, since I work and have meetings and found hearing the story important as my dog had a reservation for the following weekend. I spoke with Katie, who told me the incident occurred about a year ago. I asked why I was not notified and she responded I am sure you were. I explained that hearing a story of my dog jumping a 5.5 ft. fence would be memorable, as I have never seen her do such a thing. My husband and I were never notified via phone or email, but Katie rudely insisted we were regardless of her not have any notification details listed in her notes, which therefore confirms we were never notified and is quite angering as my dog could've been severely injured jumping this fence due to her size. I asked how is play supervised if I am paying for "supervised play" and Katie informed me that the dogs are within earshot is how they supervise when "supervised play" is not paid for. This means there is no telling how long my dog was over the fence, thankfully she was not injured, but if she was who knows when they would've found her and how long she would've been there. Katie was not able to tell me what date or time the incident occurred or how long me dog was on the other side of this interior fence. I reviewed my invoices prior to the call with Katie from over the past year and I have had a charge listed as "special services" not supervised play, this is the first time I have received an invoice with the charge defined as supervised play. My naïve assumption was that special services covered the food and bathing of my dog, so that is on me. But, I determined from this phone call that it is best for me to cancel my dog's future reservation, as I was getting off Katie rudely wished me good luck and stated I need to inform my next boarder of my dog's ability to clear a 5.5ft fence. I will no longer be recommending Dog Daze due to the lack of communication from the staff when an incident occurs and the response of insisting I was notified and that I must've forgot or neglected to answer or read my emails. read more

Posted my review on Facebook. Don't go here. They are a joke. Even tried to be polite when I picked my dog up but the guy was extremely rude. Don't waste your time or your money. Love your pet and go to a better place. Not a fake. It was under my wife's name. Singletary. Catahoula names Winston. May 25, 2019. No reason to make a fake account and attack a dog daycare. Just stop lying and hire the right personnel. One star. Don't waste money. read more

Dog Daze - Pet Training Near Me - Charleston, South Carolina

See all

My husband and I were moving from NY to CA and decided to do a cross country road trip so we could have some adventures with our dog, Charlie. Charleston was the 2nd city of 10+ that we visited over 3 weeks. I had a positive experience with Dog Daze but my only hesitation is that I wished I could see the area where the dogs spent their time playing and how many dogs they had for the space. But, the staff was friendly and helpful, and the lobby area was very clean. Dropped Charlie off for daycare 2 days in a row and he always came back happy and tired! read more

I have used Dog Daze for a year and had no major complaints but everything changed memorial weekend. We dropped off the pup Friday morning and said if anything came up please call. We came back in town late Monday meaning a Tuesday pick-up. The wife receives a call from Dog Daze employee and tells her that something is wrong and we need to pick her up. I call the office and have a nice chat with a lady trying to explain what happen. While giving my pup her bath the employee notices a swollen area and starting looking into it. they stated they found what appeared to be a bite mark but do not know for sure, They go on to explain it would be hard to what happen as the area she is in are for laid back and older dogs. I leave work and head over but when i get there i run into the owner and here is where things turn sideways and i get upset. The guy starts trying to tell me it is a hot spot or self inflicted. I am not mad, i have not raised my voice, nothing but the gent will not stop talking. i look at the area and it is swollen pretty bad and still not accusing or assigning blame. I pay my bill and we head to the vet. Now i get pissed. I watched the vet starting poking around and press out over 8 oz of fluid for the area. The pus was dark and did not smell good. Once we shave the area she then proceeds to drain out roughly another 5 to 6 oz. Doctor continues the inspection and we find more bite marks on her. When we left later that day, the damage was a total of three bites. The worst was the one on the back of her neck (remember the owner swears it was self inflicted) and from the puss the doctor says it happen on Friday or early Saturday. Mind you, i have paid for the boarding and the vet and not blamed anyone. I get the pup home and call the day care. Speaking with the manager i tell him what my vet says and then everything just gets worse. Telling me it is self inflicted and there is no way another dog could have done it. The place has no cameras so we will never know. All i wanted was for the owner to show some remorse and say sorry but it is what it is. We still have part of a package left but wont be going back or even asking for a refund. I have held off from writing this because i wanted to see if they would call and check up on the pup. Their fault or not, to me, you should follow up and make sure she was ok but since you did not, i have no remorse on writing this. read more

Dog Daze - self inflicted huh - Pet Training Near Me - Charleston, South Carolina

See all

Firstly the cost was insane $35/day for each of my English bulldogs (2). But it was Thanksgiving break and I waited to the last minute to book a kennel. My bad. When I was dropping the dogs off I was REFUSED a tour of the place?! I couldn't even go see where my babies would sleep. WTH?! #sketchy Lastly, I'm pretty sure my dogs were not fed the food I brought for them. I use Science Diet for Sensitive stomachs bc bulldogs... My babies have been passing awful gas for days now. That does not happen on Science Diet!! Hhhhmmmmm? Prob won't go back to Dog Daze read more

Top notch kennel in West Ashley. Daily and overnight options at reasonable prices. Very friendly staff and excellent care. They treat our dogs like their own! read more

Unfortunately, I had a very negative experience with this boarding facility. I boarded my dog there from December 19th-December 27th. The pick-up started off well enough. Charlie had told me he had given her a bath which I really appreciated. He was willing to waive the fee but I insisted on paying him the extra for the bath as I was very thankful for that. When we got in the car, I reached back to pet her and felt scabs and open cuts under her chin. I called Charlie on my way home and asked him if she had gotten in any dog fights and he said no, she was in a room with older, mellow dogs and had behaved well. I said, "Okay, I just wanted to make sure she wasn't a pain and you just didn't have the heart to tell me!" I made a joke about her being in a bar fight, just trying to keep it lighthearted. He said she behaved well and he would have told me if that was the case. When I got her home and saw her in full light, I noticed her right eye was almost swollen shut and was leaking yellow goo. She had scabs and cuts underneath her chin and some of her nose was skinned. The next day, Charlie sent an email asking for feedback and I let him know my concerns. I told him I was concerned about her injuries and how I should have been debriefed on her time spent there and her injuries when I picked her up. I told him I found it really surprising that he didn't notice any of this when he was bathing her. Nonetheless, I thanked him for bathing her, let him know I realized he takes care of a lot of dogs and things can get overlooked but also let him know that the lack of attention paid was concerning. I hearkened back to the bar fight comment, again, trying to keep it lighthearted but straight-forward, honest, and concise. He replied with a very rude email. Here is a portion of it: "You are correct, we should have debriefed you in detail: Here goes....Rory pooped in his kennel every night he was here. We cleaned up after him and gave him new bedding every morning. He buried his poop just like he does his food in the bedding every night. Now that I think about it, that's probably what is wrong with his eye. If he got any poop in his eye, it would cause an slight infection. Rory played outside the better part of every day, with breaks to eat and nap. His last time out side was around 7pm/8pm and he was let out again in the morning between 6:45am and 8am. Again, I am very sorry this happened. If you have any suggestions on how I can keep your dog from digging, pooping and burying things, I am all ears." My dog is a female. Again, how he could have missed that on top of her injuries after bathing her, I don't know. That minute detail aside, his reply to this was unprofessional and very bad customer service. He began the email by apologizing but quickly shifted over to placing blame on my dog. I replied and let him know that I understand dogs will do uncharacteristic things while boarding, and that they might misbehave and that can be frustrating for daycare staff, but that I was never holding Charlie accountable for her actions, I just did not understand how he could have missed those injuries and the lack of attention really bothered me. In his email, he feigned accountability and contriteness, and then concluded with a very pompous and unprofessional way. I would have appreciated some genuine accountability and a genuine apology - no ifs, ands, or buts about it. read more

I called them end of business Thursday to check prices for a standard grooming. After being quoted many ridiculous prices from the other establishments in the area. They squeezed me in for the following day, called my vet to confirm my girls vaccines themselves and were less than half the cost of any place in a 10 miles radius. When I picked my girl up she smelled lovely, looked all shiny and had a proper nail trim. They do boarding and day care as well, even offered me a standing reservation to help watch my girl when our baby arrives. We will be back, forgo the overpriced joints and check out the new folks in business. read more

Just read Adam R.'s review, and mine is going to sound eerily similar. I just moved to Charleston and this was the first time we were taking the dogs to a boarding place... All dog people know that finding a boarder/groomer is terrifying. You want to find a place where all employees love your dogs like they are your own, where your dogs will be comfortable and happy, and well taken care of. You would think that would be an easy thing to find, but it is indeed very difficult. Being an avid Yelped, I stumbled across Dog Daze by thoroughly combing Yelp for Doggie Daycares. After reading the reviews on Dog Daze by fellow dog parents, it was very clear that Nicole and Charlie love and care about their business and were the best fit for my pooches. My boyfriend actually had to drop off my dogs, which made me even more nervous since I wasn't able to meet Charlie and Nicole. However, immediately after dropping them off, he called and told me how cool Charlie was and how comfortable he felt leaving our boys there. First sign of a great place. When I picked up the dogs 5 days later, I got to meet Charlie. He is indeed awesome! When he brought out my pups, I think they were actually sad to see me! It was very clear that they had a great time while we were away! They were healthy, groomed (Nicole does the grooming and she did a great job!) and happy! I will never go anywhere else, and I urge others to take their dogs to Dog Daze- you won't be sorry! read more

SO happy to have found this place. I just moved to Charleston and wanted an attractive summer cut for my labradoodle that didn't cost a fortune. The groomer cut her exactly to my specifications and she looks beautiful! Owner Charlie greeted us at the door and was easily able to calm the nerves of my skittish 75 lb fur baby. I immediately felt comfortable leaving her in his care. Can't wait to check out the doggy day care and boarding services! If you're looking for caring, professional, and affordable services for your four legged friends, look no further than Dog Daze! read more

Our shitzu Margie stayed with Charlie at Dog Daze for about 10 days while we were out of state in December. We didn't get any updates on Margie except those that we solicited - which we received in a timely manner. Other places we used in the past for long-term stays for Margie had daily updates and a live link to watch the dogs play when outside - Dog Daze does not have these options to my knowledge. (Correct me if I'm wrong.) But I am still giving Dog Daze a five star rating because with the other places we've taken Margie to, she always seemed to come back a little stressed, quiet, and always in need of a bath - even if we had requested the grooming services. When my husband came home with Margie she was happy and energetic, bright-eyed, and bathed!! Ultimately, Margie's well-being is the most important thing. I knew that Charlie and his team train dogs and that there would be someone on site 24/7 so I wasn't super worried about her but I was a little concerned about the lack of communication during her stay. Even so, I would 100% trust Dog Daze to take care of Margie again any time. Thank you so much to Charlie and his team for taking very good care of our Margie. You folks are awesome! Highly recommend; prices were great, and communication before we dropped off Margie was great! Maybe we can come up with a communication plan for the duration of Margie's stay when making arrangements next time? Thank you! read more

Dog Daze - Margie's home! - Pet Training Near Me - Charleston, South Carolina

See all

I have been living in Charleston for over a year now, and I own a 6 year old german shepherd (who sheds like cray!) Moving here from Austin Texas where I was having him groomed and bathed once a month for $95 I was pumped when this spot popped up on my google search and that it was *supposedly* $65 for a de-shed and bath treatment for my oversized pup. I had no real complaints about dog daze until the price suddenly changed on me. I was being consistently charged $65 for his service and he was coming out with hair just puffing off of him. I just assumed he was just so hairy that was the best the de-shed treatment worked. One day I was randomly charged $75 and i was told it was because "he's a big dog" ummmm I'm not one to say anything right then or get confrontational but I was thinking he's been this size the entire time? So i let it go, although it was weird. I even started considering taking him there twice a month because he just was shedding and puffing hair like there was do de-shed treatment done at all. Granted, he definitely got a bath and smelled great! So about 4-5 months later, I had been paying $65 it happens again. And when I asked "isn't it $65?" the response I received was "uhhh oh uhmm nope i think its $75" again didn't say anything but this really didn't sit well with me so when I got home I started researching other groomers. Since I have taken him to another grooming company that has been charging me $40, they are finished with him in half the time and i truly cannot get over how amazing he looks after the de-shed process. I had no idea what a true de-shed was like until now, and now unfortunately I feel like I have been ripped off and taken advantage of for over a year. I haven't reviewed them in the past because I was never super impressed, and now after reading some of the reviews on here I'm glad I have taken my dog elsewhere. I don't want to promote another company one this review, but I did leave a review for them so I'm sure you can find that through my profile ;) read more

Left my 6 month old golden doodle puppy here for a few days while exploring Charleston. She is about 45 lbs and generally shy at first with other dogs but playful once comfortable. She had been boarded elsewhere the prior 5 days and to doggy daycare multiple other times without issue, so we were comfortable dropping her off with Charlie. The first day we picked her up, we noticed some superficial scratches on her belly that were rather swollen and appeared to be from another dog. The next day upon dropping her off, we mentioned these to Charlie in hopes he would take care to make sure this did not recur. However, he had a very nonchalant attitude about them and basically blew us off. When we picked her up that afternoon, there were significantly more scratches, deeper wounds, with mild bleeding. The girls who brought her out were concerned, and said "We will be sure Charlie knows about this." When we mentioned we had told him about the scratches that morning, they seemed very surprised and said he had not mentioned it to the them. Needless to say, we did not bring her back the next day and adjusted our vacation to dog-friendly activities for our remaining time in Charleston. Minor scratches are not surprising, as dogs can play rough, but I would expect some concern when they are injured and at least communication with staff about prior injuries when the owner mentions them, and take care that they do not get WORSE the following day. read more

I have a 5 year old lab and I was not pleased at all with this dirty facility. I asked for a tour of the facility before leaving my dog and I'm glad I did. I had to insist because the girl was hesitant. She wouldn't show me the entire facility but did show me where the dogs are kenneled and "play", aka are let out to potty. This building is an old animal shelter so the dogs are literally staying in the same "luxury" of a really really old dog pound. Let that sink in. It's too old and run down for the state run animal shelter so it was closed and is now owned by these folks. The kennels are SO small and it's extremely loud in the kennel area with tons of dogs barking. It was rusty, dirty and in really poor condition overall. The outdoor "play" area is extremely small. It might be fine for small dogs (all that seemed to be boarded there) but my lab wouldn't be able to do any running, or anything more than potty. I asked how much outside time they got and she was very hesitant to answer. She couldn't tell me exactly and kept referencing "if the weather is bad then they can't be out." I kept trying to ask about their typical "non rainy" day and what the schedule was like for the dogs... in a round about way said they are let out to potty with a little bit of "play" time while any needed cleaning was done to the kennel. She did tell me that my large dog would be alone to "play" bc there were no other dogs her size there at the time. If you don't believe me, insist on a tour and see for yourself. ‍ Update: read the owners two responses to my post AND his response to everyone else that dared to give him a poor review. The customer is NEVER right at this business. If you ask too many questions, doubt him, or speak negatively about this business, the owner calls you a liar and attacks your character. Every negative "claim" I had in this review can be verified by anyone that requests a tour of the facility. My dog did not stay here. I refused to pay after I saw the facility and was told my dog would only have "solo play" bc she was the only dog her size boarded that weekend (on top of the fact that the "play" area is a couple very small dog runs, as this facility is the old animal shelter/dog pound). If my review doesn't convince you to stay away, I'm positive the owner's aggressive responses to all the poor reviews will. Good luck Charlestonians, stay alert. There are maaaany other REPUTABLE groomers and boarders in the area. Ask your vet who they recommend. I promise it won't be this place. read more

I recently had a terrible experience at DogDaze. I had forgot my dog's vaccination paperwork and because of that, Charlie was very rude to me. While I was there another person came in with there two dogs and mine started barking. I brought my dogs over to meet them so they would stop barking. Charlie then walked over, and scolded me and said 'This is not the way you introduce dogs!'. He said this despite none of the dogs barking now or fighting in any way. The other owner looked at me, confused as to why Charlie was acting this way. I don't let people who I pay for services treat me this way. I walked out and found another place to leave the dogs for the week. Apparently Charlie cannot read dogs very well as my dogs were barking but not aggressively. Anyone who spends a lot of time around dogs should really know the difference. He's going to state he provided me some type of exceptions but that is just not true. He never mentioned the word exception. After being mistreated by Charlie, I called the Pet Resort and they took my dogs with just 10 minutes notice. They could also see I was in a hurry and called my vet for me so that I could catch my plane. Charlie does not have the temperament to run this type of 24 hour facility and I would never trust him with my dogs ever again and you shouldn't either. read more

Dog Daze - Brady and Yaz - Pet Training Near Me - Charleston, South Carolina

Honestly I was very disappointed with this place. Me and my husband visited the location a week before we booked our dogs stay. We thought the woman at the front was very friendly and knowledgeable. We only were hesitant with one thing she said (which was you do not monitor the dog's playing consistently, you only check on them every so often), but we still booked the stay. Our dog, Jax, stayed with you from 8/19-8/21. On Saturday afternoon, we missed him and thought we would give a call to see how he is doing. Apparently he was "acting nervously and dominant towards the other dogs". I honestly had to laugh at that. One thing that makes me upset is that is complete BS. Our dog has gone to kennels (different ones) for years. NEVER had a problem. He is also regularly around other dogs (in dog parks) and people and again NEVER has had ANY issues. In fact, he is a chocolate lab and has such a fun and loving temperament. So the next day we pick him up and apparently they try to charge us $20 for individual play. That is also another warning sign for me. I was never informed about the price or the fact we had to pay anything extra. The woman ended up removing the fee. The fact that I was never even called and I had to call to find out about my dog is not right. Even on the phone I was not told of the charges. It seems like this was a scam to say our dog was acting dominant (was told the way he had his mouth opened exhibited that, i mean come on) to get money out of us. We won't be back again. And honestly, I am hesitant even writing this review based on the rude comments Charlie responds to reviews on Yelp to people. read more

Thank you so much Shannon (groomer) and Charlie (owner) for taking such wonderful care of our little 1yr old Jack Russell girl, Mucca! After having just moved to town, we called to schedule a grooming appointment for her and they accommodated us SAME DAY. We picked her up one hour later (super quick), and she's never looked or smelled so good. She was super happy and excited during her visit to Dog Daze, and their services exceeded our expectations at a really reasonable price. We'll definitely be back, thanks again for 5-Star service. read more

First impressions were not great. This was my first time taking my two dogs here for a kennel stay and when I dropped them off, I had to remind the owner that I had to fill out paperwork. I also have two dogs that need two different types of medications and when I asked the owner if he knew which dog was which, he said that "maybe" I should write it down for him. When my husband picked them up, our 13 year old dog had a huge bloody cut on his face. Charlie insisted he never saw it happen and it must have happened before he came to he kennel. I am positive I would have noticed a huge cut near my dog's eye before I dropped him off. I understand that things can happen with dogs, but the way everything was handled makes me very upset. We will not be taking our dogs back here again. read more

Dog Daze - The giant cut on my dog's face when I picked him up. - Pet Training Near Me - Charleston, South Carolina

Charlie was great with our dogs and they enjoyed their time there. Reasonable and reliable day care. Charlie was knowledgable and allowed our pugs to make it past the lvl 5 security clearance:) read more

I've taken my Boykin Spaniel 4-5 times since the place opened, and for the most part have been completely satisfied. I learned of the place via a coupon I saw at Groucho's for a free bath. The first 3 times I took Tilley in, I was really surprised at the quality of cut, service, and especially price! After going to multiple groomers I averaged about $75 per trip, but DD came in at $45 for BETTER SERVICE! The fourth time I took my princess in there was a new groomer and a HUGE mis-communication! When they brought Till out to me I thought they had the wrong dog. I asked for her to have a "normal Boykin cut"..... She got SHAVED! I literally had to sit down, and figure out how to break it to my GF. It was not a well received explanation. Charlie called me the next day, and apologized profusely, and offered to cover my next grooming. The last time (5th) I went in the same groomer was there and they cut Tilley VERY conservatively. The bath, and cut was good, but not what I was expecting. When I checked her in I was offered a multitude of a la carte services (anal glands, tooth brushing, nail filing, ect), all at an additional cost. I agreed to everything, considering the grooming was on the house, yet still paid around $50-60. Now I know businesses are IN business to make money, I am a business owner myself, but after coming to DD 4 times over about a year, this felt different. The laid back atmosphere and staff that had originally attracted me seems to have changed a bit. All that being said, I still think the facility and staff are awesome. The fact that they don't cage your dog up while they wait for their grooming and let them play with others is awesome. The fact that after your dog is groomed (which is a pretty quick turn around) they still let them roam is sweet. The drop off & pick up hours are great. If you drop off in the AM, but can't pick up till after work, there is no extra charge (I think). I will keep taking my little brown dog to Dog Daze because I know she will always be well cared for, and my satisfaction is their pinnacle focus.... unless of course my review pisses them off. Then I'm screwed. read more

Just moved to the area and was looking for a new groomer. I called to have my little Shiba Inu groomed and told them exactly what we have always done for the last 9 years. I confirmed with the staff member on the phone exactly what we wanted done and made an appointment. When we showed up for the appointment the man at the desk, in a very pompous way, told me that "he" wouldn't groom my dog "that" way. I told him I didn't want to argue about the type of grooming I requested, my problem was with the staff member who knew exactly what we wanted, and agreed to do it, and booked us an appointment anyway. I suggested that maybe people who answer the phone and deal with customers should be on the same page with his personal preferences as to how to groom a dog. He said, "I"ll work on that". This place needs to understand who the customer is and who the service provider is. When someone is paying for a service they don't care about your art or what you like, they just want the service they pay for. Be very careful about this place. Obviously, even if they agree to do something for your dog, you still may be told to "take a walk" if you disagree with how they want to do things to YOUR DOG. read more

The owner was extremely disrespectful to my wife. We live close to the business and have saved at least a dozen people (probably more) from making the mistake of sending their dogs to this place. I encourage people to read some of the bad reviews the owner has received throughout the years. I am still in shock about what he said to my wife. read more

This man is obnoxious, rude, and condescending to his customers--to me and others who have taken the time to give him poor reviews. And you see how he responds--I provided one paragraph, cautioning people to view his kennel and ask many probing questions before they leave their pet with him, and he leaves a multi-paragraph dissertation shredding my character. And this analogy as to who I am as a person, was after 20 minutes of meeting me and showing me his kennel set-up. I didn't have an appointment, and I walked into his door 30 minutes before closing time after a five-hour drive from Greensboro. So he's a liar as well. Think about that type of personality taking care of your pets. read more

Will never use them again. Will not recommend them to anyone! I went out of state for the Christmas Holiday & had to leave my dog with them (my usual kennel was booked). Coming home from out of state, hit traffic & was going to be 20 min late picking up my pup. At first they said they would be gone & I couldn't get my dog (they live on property). After calling back again one of the gals finally said rudely "I should still be here". I was 15 min late & charged a $20 late fee that I was unaware of. I had to ask about the late fee on my bill before I payed. Also, when I finally got my pup he bolted outside & did a #1 & #2 Immediately! like he had not been outside all day! This is a 130 lb. dog not a small Blatter pooch. I was left in the driveway in the rain with my dog while my other car was on the way. They love the excuse of "Its been a really busy day..." Terrible customer service. Do not send your loved animals here. read more

I am a busy professional, and my vet recommended that I take my dog to Charlie, at Dog Daze of Charleston, in lieu of crating her all day. Dog Daze is full of healthy, happy, puppies and dogs. Charlie and the staff are amazing! They are extremely friendly and spend time getting to know each and every dog (their wants and needs) as well as the dog owners. Every morning, my dog is SO excited to arrive at daycare to play with her new k-9 and human friends. She's also happily exhausted every evening when I pick her up. Dog Daze of Charleston has made it so that I have no worries about the quality of care my dog is receiving, while I'm busy at work. I'm convinced the staff loves her as much as I do. Dog Daze also offers superb boarding services for short term and long term overnight stays. I couldn't take our precious best friend anywhere else! My only regret is that I didn't start taking her here sooner. You and your dog will love Dog Daze of Charleston. read more