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    Dog Daze

    2.8 (30 reviews)
    Open 5:00 pm - 7:00 PM
    Updated a few days ago

    Services - Dog Daze

    Pet boarding

    Private dog training

    Dog Daze Photos

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    "Things we don't charge for" on website. Also no advisement anywhere on website about 5 day minimum (as of 12/27/2021)
    Jessica M.

    Would not recommend. In brief (to skip the novel review below) if you want to avoid a boarding facility with terrible customer service, who charges almost triple without advising you prior and continues to argue with you when you provide "receipts" -- save yourself the energy and frustration this place caused me and check out other reputable facilities in the area. Having lived in different parts of Charleston, I have boarded my dog at a few different locations to be able to make a fair comparison. After reading good reviews and being closer to my home, I decided to try Dog Daze. There are not doggy cams, updates or communication on how the stay goes, which I was thrown off by at first. My pup seemed in good spirits when picking him up, so per the norm, I have always tipped nicely and continued to bring him there. My communication for his boarding schedule was always done through email as well as phone confirmation, so we can say I was less than pleased with how his last stay with the facility was handled. Having boarded him for Christmas Eve as well as Christmas, with phone and email confirmation on the two days, upon pick up I was advised I owed $170. Not having been advised on this massive holiday surcharge prior, you can say I was a bit thrown off. When asked why I was being charged that rate, I was put on the phone with the owner who was overly rude while advising me the minimum rate for holidays was 5 days, regardless for how short the stay is. As this was not explained to me over the phone when booking or over email in the confirmation, I explained that I would have booked elsewhere or left my pup there for the whole 5 days I was being charged for. Continuing in a condescending manner, he told me that I should have checked the website where it is clearly posted. He then put me on hold and came back saying he would do $80 for two days and instructed an employee to take my dog to me. I tipped $20, knowing if he was willing to lose a client over this, it was obviously needed. Thinking I must have missed something on the website, I checked under "boarding" on the site it shows "things we do not charge for" and then proceeds to list "Holiday and peak season reservations. Every day is a holiday!" When forwarding him my email about this stay- where I wasn't advised on the additional $100+ charge as well as pointing out that section of the website, the response I received was again unpleasant : "That is correct.  We don't raise our prices for holiday reservations, as you so adroitly pointed out.  365 days a year the charge for (dogs name) is $30 a day.  I hope that clears up your misunderstanding about our website." Save yourself the headache and go somewhere the staff can be friendly, not only to the dogs but the parents paying for the stay.

    Carolyn L.

    Just decide recently to visit a friend due to her illness. She need some help around the house so I figure I can help.. On the way down from Charlotte NC. I have asked for availabilities and quotes from 6 different dog grooming places since she have 3 fur babies that need to be pamper! Charlie, the owner was the first to message me back. And we carried almost a day of messaging back and forth. He was caring and knew I need to get the babies in so he tried his best. He also contact Banfield to check on their vaccinations records. So I don't have to call them to have it email to Charlie. Unfortuately baby girl was newly vaccinated so she can't some to the salon. However, 10 yrs old Snicker was able to go today at 8am! Dropped him off with Summer who came in on her day off to assist. And I couldn't have asked for a better groomer. She was reassuring and I spoke to her for only 5 mins. But I feel like Snicker will be in good hands. Snicker need to be shave down pretty close due to all the mated hair but he was gorgeous when we pick him up. We can see those pretty eyes now! Victoria assisted me with the check in process. Her voice is as pleasant and soft as it comes. I swear if I live in Charleston. Nobody will touch my fur babies but Dog Daze because the first impression they gave me is they cared and they know these babies are our kids. Thank you Charlie, Summer and Victoria.

    BENNY at the vet

    I wouldn't recommend this place to anyone. This place takes no accountability for what they do. This was the first time I've been to dog daze and and he got hurt and no one called to tell me that he did. They accused me if hurting my own dog. I hope Charli gets fired for being absolutely rude and terrible to me. I wouldn't take your dog here. They don't care for your dog

    Posted my review on Facebook. Don't go here. They are a joke. Even tried to be polite when I picked my dog up but the guy was extremely rude. Don't waste your time or your money. Love your pet and go to a better place. Not a fake. It was under my wife's name. Singletary. Catahoula names Winston. May 25, 2019. No reason to make a fake account and attack a dog daycare. Just stop lying and hire the right personnel. One star. Don't waste money.

    self inflicted huh

    I have used Dog Daze for a year and had no major complaints but everything changed memorial weekend. We dropped off the pup Friday morning and said if anything came up please call. We came back in town late Monday meaning a Tuesday pick-up. The wife receives a call from Dog Daze employee and tells her that something is wrong and we need to pick her up. I call the office and have a nice chat with a lady trying to explain what happen. While giving my pup her bath the employee notices a swollen area and starting looking into it. they stated they found what appeared to be a bite mark but do not know for sure, They go on to explain it would be hard to what happen as the area she is in are for laid back and older dogs. I leave work and head over but when i get there i run into the owner and here is where things turn sideways and i get upset. The guy starts trying to tell me it is a hot spot or self inflicted. I am not mad, i have not raised my voice, nothing but the gent will not stop talking. i look at the area and it is swollen pretty bad and still not accusing or assigning blame. I pay my bill and we head to the vet. Now i get pissed. I watched the vet starting poking around and press out over 8 oz of fluid for the area. The pus was dark and did not smell good. Once we shave the area she then proceeds to drain out roughly another 5 to 6 oz. Doctor continues the inspection and we find more bite marks on her. When we left later that day, the damage was a total of three bites. The worst was the one on the back of her neck (remember the owner swears it was self inflicted) and from the puss the doctor says it happen on Friday or early Saturday. Mind you, i have paid for the boarding and the vet and not blamed anyone. I get the pup home and call the day care. Speaking with the manager i tell him what my vet says and then everything just gets worse. Telling me it is self inflicted and there is no way another dog could have done it. The place has no cameras so we will never know. All i wanted was for the owner to show some remorse and say sorry but it is what it is. We still have part of a package left but wont be going back or even asking for a refund. I have held off from writing this because i wanted to see if they would call and check up on the pup. Their fault or not, to me, you should follow up and make sure she was ok but since you did not, i have no remorse on writing this.

    Margie's home!
    Jody U.

    Our shitzu Margie stayed with Charlie at Dog Daze for about 10 days while we were out of state in December. We didn't get any updates on Margie except those that we solicited - which we received in a timely manner. Other places we used in the past for long-term stays for Margie had daily updates and a live link to watch the dogs play when outside - Dog Daze does not have these options to my knowledge. (Correct me if I'm wrong.) But I am still giving Dog Daze a five star rating because with the other places we've taken Margie to, she always seemed to come back a little stressed, quiet, and always in need of a bath - even if we had requested the grooming services. When my husband came home with Margie she was happy and energetic, bright-eyed, and bathed!! Ultimately, Margie's well-being is the most important thing. I knew that Charlie and his team train dogs and that there would be someone on site 24/7 so I wasn't super worried about her but I was a little concerned about the lack of communication during her stay. Even so, I would 100% trust Dog Daze to take care of Margie again any time. Thank you so much to Charlie and his team for taking very good care of our Margie. You folks are awesome! Highly recommend; prices were great, and communication before we dropped off Margie was great! Maybe we can come up with a communication plan for the duration of Margie's stay when making arrangements next time? Thank you!

    The giant cut on my dog's face when I picked him up.

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    Ask the Community - Dog Daze

    Review Highlights - Dog Daze

    Our shitzu Margie stayed with Charlie at Dog Daze for about 10 days while we were out of state in December.

    Mentioned in 13 reviews

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    My Three Dogs - West Ashley

    My Three Dogs - West Ashley

    (5 reviews)

    West Ashley

    I have brought my dog here for over 2 years now and have started bringing my other dog as well…read more They truly care about both of my dogs and treat them so well. They will provide updates (if asked) and are very flexible with last minute bookings. One of my dogs has a seizure disorder and had a seizure during boarding. They notified me promptly and watched her closely and provided updates. After I requested, she drink more water and have more restful times during the day, they accommodated. I am never worried about the care my dogs get when I drop them off.

    This review is from 2+ years ago but I doubt anything has changed. STAY AWAY…read more If I could leave 0 stars, I would. I just moved to Charleston from Boston and brought my shih tzu, Coconut, into this place in hopes of finding a new daycare for her. I like her to get socialization and I work from home. I came in after filling out paperwork for an assessment. On the phone, I was told the assessment would cost $7 for 2-3 hours onsite. When I came in, they told me it's $7 per hour. I told them that wasn't what was communicated to me (multiple times really) and that they should go by the pricing I was quoted. Then they called the manager who basically said $7 per hour. I asked to speak to her (many times actually) and was told I could not because she was off site today. Eventually, we moved past this. I expressed that I was willing to get a large package of daycare sessions, but $7 an hour just isn't worth it for an assessment when they're normally quick & free. They start showing me the facility. They admit that many dogs pee inside (which is odd - I understand dogs/excitement/etc. but that shouldn't be the norm). I asked about walks - they don't do them due to the location. I asked about outdoor visits. She said your dog would be in the small dog area. They DO NOT have access to outdoors... for the full day. Are you kidding me? Dogs could hypothetically be there from 7am-7pm and you aren't going to let those poor things outside? She said if you request it, they can let them out. She told me to go to go to Summerville where they have access to the outdoors. That is completely unrealistic and far from where I live. At that point, I was so horrified that I left. I asked to speak to the manager again (more because I think their practices aren't healthy or safe) and she said what do you want to speak to her about? You've asked a lot of questions. Overall, I've taken my dog to 3 daycare facilities before in and out of state. I can't believe this place has good reviews. I would never send my dog here. Be mindful of how this place treats your pets. They also have almost no one watching the dogs and look at them on a webcam. Just shameful.

    Animal Medical West

    Animal Medical West

    (24 reviews)

    West Ashley

    I sure do love this vet! Check their Google views! The team is caring the doctor is knowledgeable!read more

    Consistentency in experience could improve. Have only been twice for Vet and grooming in past year…read more Last year would have given 5 stars, (for grooming experience (senior cat) and the Vet and tech. I even recently recommended it to a few people. But had an entirely different experience for the second time. A different tech/dr., neither one showed much interest in the pet, whereas last year the tech was super friendly and helpful when pet was under stress-- she even went to get a towel and calming spray to see if that would help (it did), this year very different, rather cold experience. Not very communicative. Basic questions were asked , I brought up most of them and felt like maybe after 2-3 I should stop. Same with groomer. Last year things were gone over, any concerns, (since a senior pet, like arthritis, positioning , stress response and heart murmur etc), was great I thought. This year , barely a hello, or care for the pet, sorta like "you want same as last year?", and a hand off...and a clapback saying well of course she's going to be sore after a grooming appt., when I reminded her of arthritis in back legs/positioning etc. I know that! I'm talking about effects that last for months, so just reminding groomer of situation (or tried to), as she's walking off with pet in the carrier. Very dismissive! And seemed uncaring in my concern for pet ! Totally different experience than last year. I don't usually write reviews, but this was such a Whiplash experience from a year ago, I chose to do so.

    Dog Daze - pet_training - Updated May 2026

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