A pat on the back for our Service Rep, David LaVoie, who is…read morealways punctual and answers our questions in a friendly informative manner. We also with David's work have been pest free for the past year; should there be an issue , I m confident David will ee

Canady is short staffed and it's almost impossible to schedule an appointment. Once you're call is…read moretransferred to the person who schedules the appts you will be sent directly to voice mail 9 out of 10 times. It's unfortunate but Canady isn't worth the hassle.

Raymond was great. He answered all my questions and made the waps and their nests go away. Thanks!read more

Last year they were spot on, this year they canceled 3 times. Hoping they get it together. Mosquito…read moresquad came out same day.

I was a very satisfied customer until they dismissed me without cause or explanation in the middle…read moreof a problem. While I was pleased with the interior bug control and their reliability, this treatment was unwelcome and unprofessional.

We have had IPM as our pest control for over 4 years, very professional and courteous service. I…read morewould recommend having Shane quote your crawlspace de-humidification project. You will be very happy!!!

This is my second review of Bug n A Rug pest control. They regularly service our home. Each time…read morethey come out, they are courteous and professional. Not to mention, they are effective and quick. Brad was just here and waited for me because I was running a few minutes late. He's awesome and always does a great job. Thank you, Brad and the whole company for providing such an important service here.

Do not use this service! They are terrible about just showing up in the offseason and only spraying…read moreoutside/charge you for a full service. Also, when I get to my property I have just as many bugs if I had just sprayed insecticide myself. The office staff are condescending and will not listen. Avoid this service, and use someone who will work better with property owners!

Chris does a great job. He is friendly, trustworthy & easy to schedule with. I recommend his…read moreservices.

Chris provides excellent service. Because above and beyond. He's more than just pest control guy…read more He really takes care of my home and makes me feel safe and comfortable and informed about all the little critters that could be entering my home. He always gives great tips on how to prevent exposure to critters and bugs and his regular servicing is super affordable. I pay by the year. He does interior and exterior servicing.

We are very happy with HomeTeam Pest Defense, Wilmington! We've been using them for about a year…read more Their pricing is very competitive. Our rep, Christian, is outstanding. He always sends a notice of his scheduled service date. He calls before he arrives. Once he arrives he knocks on our door and asks if there have been any problems since his last visit. He takes the time to listen to us, and will perform extra services (extra spray or traps) if asked. He even dusts our porch and patio to remove any cobwebs! We recently had some landscaping done, and the landscapers removed some of the termite tubes/bait traps from around the grounds. We called HomeTeam, and they sent someone out to reinstall the tubes at no cost. Most importantly, we see very few pests around our home - and zero in our home - and the products they use do not hurt the other creatures (frogs, toads, geckos, etc.) around our home. Highly recommend this company.

I just started service with HomeTeam Pest Defense and so far the process has been amazing and…read moreseamless. I called them on I think Tuesday and they had someone out to me yesterday on Thursday. Which was fast. The gentleman who came Colton notified me of his arrival time. He was on time, walked me through everything he was going to do and the services I paid for. Told me the problem areas he noticed. He identified some of the pest/bugs and went over the treatment plan. Very knowledgeable! I'm happy so far and glad I decided to go with this company. I added on things for them to treat on a bi monthly and quarterly basis's and I was actually very happy with the cost. I thought it was going to be alot more. Great company so far looking forward to future visits.

Well, what I can say is that this guy knows a whole lot about bugs, especially the ones in this…read moreneck of the woods! He gave clear instruction on how to take care of them and did not try to sell us anything we did not need. That I appreciated mucho!

Hi my name is John, and I have bugs. HI JOHN!…read more You know you have them, you live in NC! Just depends upon what you have, roaches, wood bees, fire ants, termites, fleas, ticks... This guy got the chronic, and isn't afraid to use it, and I'm not a big fan of just flinging poison around either. I think there are slightly cheaper options, but not for me, he's local and knows his business...you got a problem, he knows the answer. A little secret, if you do get one of those big whopper roaches in your house, the BFG of choice is a simple fly swatter, just one good whack and flush em.

We had a very nice experience with this company. The technician and inspector were able to identify…read moreand take care of our problem quickly. I would highly recommend them.

AVOID. Make sure to read the small print, do not trust…read moretheir descriptions of the service or product. I paid a lot of money for the Sentricon termite system. When I decided to switch to another company, they invoked the small print to say they had to pull all of the bait stations. Basically making my entire purchase worthless. I realize it's my fault for trusting them, but any company that has to operate this way to make money is one to avoid.