We have had IPM as our pest control for over 4 years, very professional and courteous service. I…read morewould recommend having Shane quote your crawlspace de-humidification project. You will be very happy!!!

I was a very satisfied customer until they dismissed me without cause or explanation in the middle…read moreof a problem. While I was pleased with the interior bug control and their reliability, this treatment was unwelcome and unprofessional.

We had a very nice experience with this company. The technician and inspector were able to identify…read moreand take care of our problem quickly. I would highly recommend them.

AVOID. Make sure to read the small print, do not trust…read moretheir descriptions of the service or product. I paid a lot of money for the Sentricon termite system. When I decided to switch to another company, they invoked the small print to say they had to pull all of the bait stations. Basically making my entire purchase worthless. I realize it's my fault for trusting them, but any company that has to operate this way to make money is one to avoid.

A pat on the back for our Service Rep, David LaVoie, who is…read morealways punctual and answers our questions in a friendly informative manner. We also with David's work have been pest free for the past year; should there be an issue , I m confident David will ee

Canady is short staffed and it's almost impossible to schedule an appointment. Once you're call is…read moretransferred to the person who schedules the appts you will be sent directly to voice mail 9 out of 10 times. It's unfortunate but Canady isn't worth the hassle.

I had the opportunity to work with Tice Bennett on behalf of my clients and I cannot say enough…read moreabout this young man! Professional, courteous and timely. He was quick to respond and eager to get the job done! Thank you Tice! Pleasure to have met you and worked with you!

I had a terrible experience with Dodson Pest Control in Wilmington, NC. Their customer service was…read moreincredibly rude and unhelpful. When they came to treat my house for pests, they did a sloppy job and didn't even get rid of the problem. I had to call them multiple times to follow up and they were unresponsive and uninterested in helping me. To make matters worse, their prices were outrageous for the terrible service they provided. I would not recommend Dodson Pest Control to anyone in the Wilmington area. Avoid them at all costs. To make matters worse I've had multiple technicians come to my house because one has quit because of the management. The last guy was getting ready to quit and he told me that they can't keep good help and they go through managers at least 4 times a year. I have talked to several people in my neighborhood and they have heard the same thing. The technician also told me and my husband that one of the sales guys fell through a customers attic recently and laughed about it to everyone in the office. He never got wrote up and spoken to about it. We also heard that one of the guys who was actually great and really went the extra mile was out with a heart condition and when he came back and was cleared and they fired him. He's now working at End Game Pest Control. I would highly recommend Keith Larue at END GAME Pest Control Company. We have been using Keith and he knows what he's doing. All the guys there use to work at Dodson who left because of the company was sinking fast. Now they are making a name for their self. Thanks for reading my review. I hope it helps you make a better choice.

I just started service with HomeTeam Pest Defense and so far the process has been amazing and…read moreseamless. I called them on I think Tuesday and they had someone out to me yesterday on Thursday. Which was fast. The gentleman who came Colton notified me of his arrival time. He was on time, walked me through everything he was going to do and the services I paid for. Told me the problem areas he noticed. He identified some of the pest/bugs and went over the treatment plan. Very knowledgeable! I'm happy so far and glad I decided to go with this company. I added on things for them to treat on a bi monthly and quarterly basis's and I was actually very happy with the cost. I thought it was going to be alot more. Great company so far looking forward to future visits.

Beware of this company!!! I cancelled LAST SUMMER due to never seeing them come out and actually…read morespray and not being happy with the service. The guy on the phone begged me not to cancel but it was just way too expensive and I felt like I was throwing money away. Fast forward to this spring, my husband and I were visiting my parents while my father was in the hospital. We get a notification from our security camera and are shocked to see one of their employees in our FENCED in backyard, in my flowerbeds. I looked and I had received an email that they were coming but I missed it considering I was preoccupied and CANCELLED the previous summer! Now, months later, I see a charge (almost a year after cancelling) on my credit card statement from them!!! This is a shady company. Do not use them!!

Well, what I can say is that this guy knows a whole lot about bugs, especially the ones in this…read moreneck of the woods! He gave clear instruction on how to take care of them and did not try to sell us anything we did not need. That I appreciated mucho!

Hi my name is John, and I have bugs. HI JOHN!…read more You know you have them, you live in NC! Just depends upon what you have, roaches, wood bees, fire ants, termites, fleas, ticks... This guy got the chronic, and isn't afraid to use it, and I'm not a big fan of just flinging poison around either. I think there are slightly cheaper options, but not for me, he's local and knows his business...you got a problem, he knows the answer. A little secret, if you do get one of those big whopper roaches in your house, the BFG of choice is a simple fly swatter, just one good whack and flush em.

Good people, very knowledgeable, professional products at your fingertips. I've been doing…read morebusiness with them for years. I have no pests bugs, or high exterminator fees. Recommend!!

This is my second review of Bug n A Rug pest control. They regularly service our home. Each time…read morethey come out, they are courteous and professional. Not to mention, they are effective and quick. Brad was just here and waited for me because I was running a few minutes late. He's awesome and always does a great job. Thank you, Brad and the whole company for providing such an important service here.

Do not use this service! They are terrible about just showing up in the offseason and only spraying…read moreoutside/charge you for a full service. Also, when I get to my property I have just as many bugs if I had just sprayed insecticide myself. The office staff are condescending and will not listen. Avoid this service, and use someone who will work better with property owners!