The service is great, the gentleman who came was very knowledgeable and nice! Explained what he was…read moregoing to do and what I needed to do with my dog during the service time. Highly recommend.

I called for someone to come ASAP and take down a couple of hornet nest. I'm allergic and so is one…read moreof my dogs so it was extremely important to me. They responded immediately and sent Jason White to help me. He was prompt, professional and extremely thorough. He found several nests that I didn't even know about. He took care of them all, and now I feel that my family and I are much safer now. We can once again enjoy our beautiful yard and grill out. Thank You Jason!

Every 2 months, DJ comes to my house and thoroughly sprays inside and out. Using a pet safe…read moreproduct, which is an important factor when selecting a pest control company (I have a cat and a dog). He answers any question I have kindly and takes his time making sure every nook and cranny is covered.

Excellent service, same day and reasonable price. Very happy with the service. recommendread more

For one getting back in touch w me very fast and asking questions about my issues going on with…read moreRoaches

I had my craw space encapsulated last summer for a crazy amount of money which included removing…read moreall the insulation and not putting in new insulation. This year they came and did an inspection and recommended insulating the crawlspace that they insisted had to go last year. There just out to take your money. Use anybody bot Orkin.

Wonderful to work with and super owner and tech. We would…read morerecommend them to any that needs help with bugs, termites or anything in their field of expertise. Welch

Zac is wonderful- thorough, kind, and spends the time necessary to fix the problem. Don't hesitate…read moreto hire him!

A pat on the back for our Service Rep, David LaVoie, who is…read morealways punctual and answers our questions in a friendly informative manner. We also with David's work have been pest free for the past year; should there be an issue , I m confident David will ee

Canady is short staffed and it's almost impossible to schedule an appointment. Once you're call is…read moretransferred to the person who schedules the appts you will be sent directly to voice mail 9 out of 10 times. It's unfortunate but Canady isn't worth the hassle.

I rarely need an exterminator but if I do I call these guys. They are great family run operation…read moreand do excellent work at reasonable prices. They are also always on time.

Raymond was great. He answered all my questions and made the waps and their nests go away. Thanks!read more

Well, what I can say is that this guy knows a whole lot about bugs, especially the ones in this…read moreneck of the woods! He gave clear instruction on how to take care of them and did not try to sell us anything we did not need. That I appreciated mucho!

Hi my name is John, and I have bugs. HI JOHN!…read more You know you have them, you live in NC! Just depends upon what you have, roaches, wood bees, fire ants, termites, fleas, ticks... This guy got the chronic, and isn't afraid to use it, and I'm not a big fan of just flinging poison around either. I think there are slightly cheaper options, but not for me, he's local and knows his business...you got a problem, he knows the answer. A little secret, if you do get one of those big whopper roaches in your house, the BFG of choice is a simple fly swatter, just one good whack and flush em.

After a prolonged call I scheduled an appointment. I was told it was a 4 hour window1-5. I called…read moreat 4:45 as I was told I'd get a call 1/2 he prior. I was then told "I don't see a visit scheduled." One half he after that I received a call from a man telling me he was the technician who was supposed to come but he was not told. Very confusing interaction from moment one! Now, a day later I receive a call asking me if I'd like to schedule an appointment as "I have a note here that you'd like to schedule with us." This was by far the worst debacle I've had attempting to give my business to any company!

Their technicians are trained well. You can tell when they come into your home. With the chemicals…read morethat they are using, they have to know what they are using. If you see bugs before your next scheduled appointment, you can call and the technician will retire free of charge.

Bug-N-A-Rug helped us resolve an unexpected wildlife situation involving a mother squirrel who…read moredecided to chew her way into our deck ceilings, build multiple nests, and give birth to five baby boy squirrels! We called multiple exterminators and even animal control, but no one could help us... until we called Bug-N-A-Rug! The Bug-N-A-Rug team of Seth and Mo spent several days carefully and humanely trapping the mother squirrel, removing her babies, and relocating the entire family far away from our home. Technicians Cameron and Bre returned to thoroughly clean out all the nesting materials and install stainless steel hardware cloth on all our deck ceilings to prevent future nesting problems. Cameron and Bre made the entire process as stress-free as possible by handling everything with professionalism, expertise, and care. We truly appreciated their friendly personalities, excellent communication, and dedication to doing the job right. It's refreshing to work with people who take such pride in their work while providing outstanding customer service. A huge thank-you to Cameron, Bre, and the entire Bug-N-A-Rug team for a job exceptionally well done! They are a true credit to the company, and we highly recommend Bug-N-A-Rug to anyone experiencing wildlife issues, in need of professional wildlife exclusion services, or looking for reliable pest control. If you have unwanted furry visitors making themselves at home, Bug-N-A-Rug is the company to call!

Long Long term customer - had a problem with billing HOWEVER - they called quickly and made it…read moreright - They kept me as a long loyal customer - Great work and customer service - even after a misunderstanding