Luke is the very best! Very professional and very through. He is an asset to any company.

Great service, friendly. Prices are fair and they even show images of their work. Definitely recommend.

Great experience with Hawx! Extremely informative and fairly priced. Our technician Chris was great as well.

Chris was the best! Very thorough an explained everything- highly recommend! He was polite and respectful- He knocked on the door before coming in - even more than once and did a great job inside and outside of the house - 10/10 read more

John and Dustin are the best. Highly recommend Hawx. Great service. Always do a great job. read more

Worst experience I have had with a pest company. Unreliable, do not show up when scheduled. Give you the run around. Look up reviews on the BBB, I wish I did because the complaints are exactly what I experienced. I could have saved myself some money. read more

Dustin is a great tech who covers all the bases with each visit! our fam gets to enjoy our recreational spaces with more confidence and fewer pests after his visits! read more

Today was my first general pest service. Chris took the time to ask many questions. He did an amazing job! Much, much more thorough than the previous company is used. Very happy! read more

John did a great job and explained everything well and was very courteous ! We appreciate his punctuality also. read more

Absolutely trash! Monthly subscription based billing model, with services rendered every 90 days. Questionable billing ethics at best. Techs are not equipped to service roof lines higher than 15ft. Product used often not effective in my coastal area, requiring manually intervention and time consuming rescheduling of treatments. Not your ideal "set and forget" services for this region of NC! Move on to the next. read more

Luke always provides great service that's friendly and efficient. After every service we always receive a detailed report for our treatment. Great value for the services received. read more

If Hawx Pest Control ever shows up at your door, do NOT sign up. I repeat--do not. Canceling them makes ending a gym membership look like child's play. I've called multiple times to cancel, followed their instructions, and even called on the exact date they told me to. One representative apologized and assured me it was handled. Spoiler alert: it wasn't. Today, I spoke with one of the rudest reps I've ever encountered, who said, "You missed your window, billing continues--catch ya later," and then hung up on me. I'm posting this simply to save my neighbors the aggravation. Ignore them. Block them. Don't let them onto your driveway. Consider this your friendly neighborhood warning. Merry Christmas--and may your holidays be pest-free in every way. read more

Dustin from Hawx did a thorough service of our property on Tuesday 12/23/25- thank you!

Pest guy never let me know he was here, never entered the back yard,even though he had pictures of it, and hhe never told me, as they usually do, to keep my dogs in...This man never left the truck and was sitting, I assume, copying pictures he didn't take...If this is billed we will look for a new provider read more

Good - They come at regular intervals and do a thorough job. Polite on phone. Bad - They don't contact you before they show up for their quarterly service. They don't invoice, they auto-charge. When I requested an additional service which is included, they said they weren't able to because an invoice was unpaid. Although I am up to date, this invoice was for service that was provided less than 24 hours before my request. So even though I have a contract with them, and the invoice has literally just been issued, without giving me any time to update my payment, they are refusing service. I will not be renewing at the end of the contract period. read more

Zachariah was friendly, helpful with recommendations for my dogs and thorough. Let me know when he arrived and was leaving.

Hawx customer service is less than stellar. I have never been so frustrated as to not be able to talk to someone locally. All of their calls come through and go to a call center. When asked to speak to a manager about my account I was told that I was at the highest level of service I could reach, which was the lady I got on the phone. She was incredibly rude and continually told me they won't work with me for my situation and that there is no one that can speak to me that can help me besides her. I called back and same thing. I was told account managers could assist but they won't put you through to local branch and say that the local branches cannot help. Every time I call the local number it sends me to a message saying to call back during business hours. I am calling during business hours. It's usually after lunch I can finally get through. I won't do business with them again read more

I ask them not to service my yard yet because funds were not yet available. They did anyway and overdraft my account. When I reached out to Tyler, the general manager, to express my concerns I was told I could have scheduled online. I told him the sales guy never told me that only for him to hang up on me. Tyler was very unprofessional not even trying to resolve anything. So Goodluck to the rest of yall,im out... read more

Our technician was very knowledgeable and was able to answer all questions we had! Great work at a reasonable price. Service was completed in a timely manner. read more

I highly recommend Hawx Pest Control...have been using them since we moved to Wilmington 5 years ago. They offer competitively priced services & have friendly, knowledgeable technicians who go over and beyond to make sure customer is happy read more

Service by Hawx Pest Control is always reliable and efficient. Communication is great and the programs offered to control "The Pests" are relevant to the area where we live. Luke, our technician, is very professional and friendly. He always does a thorough job. I've used Hawx for 3 years and I've highly recommended them to friends and neighbors. read more

Our Hawx representative--John C.'s approach goes far beyond a routine service call. He patiently explains the treatment options, answers all of our questions and even shared prevention tips to keep bugs from returning. John also keeps a schedule of our routine needs in order to stay on top of our property without us having to call ahead. His level of customer service exceeds across multiple sectors. Key highlights of John's service: * Personable and approachable: He makes you feel heard and respected from the first hello. * Friendly communicator: Clear, upbeat explanations that build trust immediately. * Informative guidance: Expert insights and practical prevention tips tailored to our home. * Reliable follow-up: He checked in after the treatment to ensure everything was working as promised. We are incredibly grateful for John's dedication, expertise, and warmth. Hawks Pest Control couldn't have sent a better representative. If you want thorough, transparent, and genuinely caring service, ask for John--I highly recommend him to anyone in need of pest control solutions! Top notch!!! read more

use these guys on a monthly basis for ants, fire ants, wasps, spiders and whatever creepy crawlers come around. Always punctual, polite and informative. The only company I have ever used that sends pictures and reports of what was done and used in the treatment. read more

Luke came out and talked to me so I could point out where and what bugs I've been seeing before commencing my service and tailored everything to my pest control issues. Great dude, didn't even care when I asked him to pick up a bug I didn't want to grab. That alone gives him 5/5 stars because I won't go near bugs at all. read more

Top notch service. Luke is a great young man who treats my house with care and ensures all of our concerns are addressed including my son's random questions about spiders . Is it cheap? No, Is it worth it? 100% read more

DO NOT USE HAWX!! They are all liars. No one has come to my home and i just received a confirmation of service complete. This has been happening all along. If i could give zero stars i would. read more

Luke is always polite and efficient he always contacts me in advance and goes over all the plants in the yard. He's very careful when spraying read more

Very informative about what is being performed with their service as well as responsive to any questions or concerns.

Cover all the ants in our yard! They were on time and completed all required work. This was an add on service between treatments. ​

https://www.bbb.org/us/ut/ogden/profile/pest-control/hawx-services-llc-1166-90014287/complaints This is from the Nextdoor app. read more

John is always informative, friendly and professional. Appreciate the attention to detail and checking in about what I need.

Friendly technician and great service. No bugs whatsoever! I am a long time customer and am very satisfied.

Tarique was very courteous-all the Hawx technic are well trained & very professional -awesome service - thank you!

Very courteous and thorough service. The service is exactly what we contracted for. Thank you so very much

I have been very pleased with Hawx. They are always punctual and good at confirming dates and sending reminders when on their way. John was here today. He is always friendly, professional and asked questions and addressed my concerns. I feel Hawx is doing a great job because I haven't had bug issues other than a few spider webs here and there and some flies. I am very pleased with the service and would definitely recommend Hawx read more

Hawx is always punctual, thorough, and consistent in the high quality of service provided. All technicians, John included, have been friendly, professional, and committed to customer service. read more

Luke was very friendly and knowledgeable. Would recommend. The employees have been very helpful.

Corey came today he was super helpful and answered all my questions I want him everytime lol

They do not keep appointments. They cancel appointments often show up as it suits them without telling you. You are then charged for a service that doesn't meet up with what they would agree to do prior. They can't do what they were supposed to do because you were not home. read more

First the good: our techs at the beginning were very kind and personable. The price was good for both indoor and entire yard service. Now the bad: we never saw a reduction in bugs in our yard. The fire ants never went away. Then we started noticing that they were spraying HUGE amounts of chemicals inside our house. The walls and floor were wet and pooling with liquid when they left. But what finally caused us to stop was when they sprayed HUGE amounts of liquid all over my wife's organic garden and all over 6 huge bags of organic mulch, compost, and fertilizer. We called and they said they would cut us a $75 check. (That didn't even cover the entire garden and all the bags that were ruined.) They never did. My wife finally called and cancelled and they did everything they could to stop her. The final straw was during that conversation (she was on speakerphone). The guy actually said "let's hear your side of the story". If I had been on the phone, I would have gotten so upset at a company trying to place the blame for their incompetence onto the customer! They did end up crediting us $75 after we cancelled, but I had to send them an e-mail to remind them. We do not recommend Hawx at all. read more