Highly recommend to arrive early at 7:30 AM they open at 8:00 AM on Saturday. The wait was not as…read morelong, Dr. James Stubblefield, MD attended to me, carefully advised me about shingles and early treatment was recommended. Great at telling me to calm down and think reasonably! Don't rely on Google, see a real doctor for specific your specific needs! Early!

I arrived at the office around 6:35 PM, there were about 10-15 patients ahead of me, I was told the…read morewait time would be about an hour or two hours. They GAVE ME THE OPTION to either wait in the lobby or wait in my car. Since the lobby was at almost full capacity, I inform them I would wait in my car. They gave me a call at 7:29 PM, Í told her I would be in the office in less than a minute (I was parked in the parking lot). I got to the lobby at 7:29 PM, only to wait an additional 30-45 MINUTES, while they called people who got there AFTER ME. I don't mind the waiting and I was more than aware, however, I don't think it was fair.

I was feeling pretty lousy and tested positive for Covid. Thank you to Maritza who was able to get…read moreme in right away. I appreciate that I was able to wait at home and only went in once they called me. It was so much better than waiting in the waiting room. The doctor was able to see me right away which was amazing, because I felt so miserable. The front staff were very kind and attentive as well. Should I need to, I will go back to this business. Thank y

If I can give this place zero stars I would I got here at 10:40 it's 1:34 still haven't seen a…read moredoctor and when I got here they said two hours. Doctors on duty more like doctors on vacation. I constantly asked how much longer your next you next is all I got.

Been with them for a year now. Terrible service. I'm trying to get an appointment and have been put…read moreon hold after being told to just come in and wait my turn. Called tice...same both times. DO NOT COME HERE. Getting anything done takes forever, which makes zero sense because they have a million people working there, all talking and getting zero done. Especially answering the phone or helping folks.

I live OOS and my son goes to school nearby. When he sprained/broke his ankle, I Googled urgent…read morecares and this was the closest. I called to ask if he could get an X-ray there and specifically asked if he could be seen, even though he's just a college student and his injury wasn't work related, and the gal I spoke with said that they typically only see patients who are injured on the job but that they do offer urgent care to others. She even checked to see if they would accept my OOS insurance. When I had my son Uber there, because he can't drive (right ankle injury), he was told that they could not provide care because his injury wasn't work related. What a waste of time. The employees there need to be better educated about the services they CAN provide to folks who call to inquire. I should have read the reviews and sent my son somewhere else to begin with.

I have been going to Primecare for some years now. I feel compelled to speak about Dr. Patrick…read moreChen. To have found a doctor who is caring, taking the time to go over test results, a plan, etc. While giving you his complete and utmost attention, never rushing your time. That's what you will find in Dr. Chen. A doctor who is dedicated to his patients, understanding, and knowledgeable. It's rare to find a physician that treats you like "family", showing complete compassion. Also, I get my labs here as well. By using MyChart, I have no more than a minute or two wait when pre- scheduling my lab work. The technicians are kind, gentle, where getting blood drawn is painless. Highly recommend.

The front desk/ medical assistant were wonderful!!!! This one star is for Dr. Jim Toor. Would give…read morethis guy zero stars if I could. Never seeing this guy ever again. Terrible service/care all around.

I can't speak for anything except the labor and delivery departments at Salinas Valley Memorial…read moreHospital. I LOVED sooo much about how I was treated in my most vulnerable moment (labor) that I HAD to write a review!!! I had my third baby girl at SVMH. My two other daughters were born elsewhere. My husband and I arrived at the hospital around 3 in the morning, and I didn't know it at the time, but I was 8cm dilated (I had already lost my mucus plug). I was in excruciating pain and could barely walk in, but I tried to maintain an appearance of calm. A BEAUTIFUL nurse named Jessica (I wish I knew her last name) saw to me first. She was like my saving grace and an answer to prayer that God would provide me with an excellent and caring team. While she was examining me before I was led to a delivery room, she could tell I was hurting. She gave me hip squeezes and showed my husband how to do them. I cannot tell you the relief those squeezes brought me in those moments. She showed compassion in her words, facial expressions, and actions throughout my labor and delivery (and get this, she stayed AFTER her shift to coach me through pushes, which aided IMMENSELY in making my labor the fastest I've ever had!!! She was not the only nurse who showed me great care. There was also Rayanne, Cheryl, Blanca, Jackie, and another Jackie, whom I later found out is Jacqueline Espinoza. They were sooo sweet and professional the whole time I was in labor. I had difficulty and needed two epidurals. These superhero nurses gave me massage oils, made sure I had everything I needed, encouraged me, and coached me through the pain. They made sure my husband and my dear friend (who is like a mother to me) had everything they needed. And 3 of these nurses stayed AFTER their shift until my baby was born. They held up my legs, and Jessica gave mental images to help me visualize as I pushed by sharing her own story of imagining herself pushing out the pain as she exhaled when she was delivering her baby. Also, I have to say that the way Jessica placed the birthing peanut between my legs, as before I began crowning, really seemed to help my baby girl come quickly through my pelvis. Jessica shook my husband's hand and congratulated us. I was in labor with my other daughters for 15+ hours. With my third girl, I was in labor for 4 hours!!! I have SOOOO much gratitude for the way these nurses helped coach me. For the ways they moved me around to help position me in the right place for birth. For the ways they called sprang into action when I moaned that my baby was coming. For the warm blankets they offered when I was cold. For the way they called for the anesthesiologist a second time when I said I was still in a lot of pain. Kudos to these nurses and to Dr. Katherine Ruth for being so calm as I was delivering. I can't thank you all enough for a wonderful experience and for putting my mind at ease during one of the most painful and vulnerable moments in my life. 5-star nurses!!!!

This hospital used to be the place everyone went to. These days, I hate coming here. To be honest,…read moreit's not really the hospital itself--it's certain employees. Most of the staff are fine, but one person with a bad attitude and no sense of how to talk to people can make an already stressful situation much worse. Our father was brought into the ER by ambulance. My family (four of us) was sitting in the trailer area off to the side, waiting for updates. An employee named Norma told us to move from the center seats to the wall seats because "people were going to come and it was going to get busy." We did as she asked. My husband and I left briefly to get my mom something to eat from Starbucks. While we were gone, my younger sister mentioned to my son that she was hungry. Norma told her, "Yeah, you should go eat." First, why is she inserting herself into other people's conversations? Second, who tells someone in that situation to go eat without knowing what they may have just seen or been through? My son had watched my dad fall and start to convulse. When I returned, my husband and son had left, and my older sister had arrived, so there were three of us waiting again while our mom stayed with our dad. I was sitting quietly on my phone, and my sisters were talking softly to each other. Norma approached us and said, "It's going to get busy in here and I need you guys to go." My sister asked, "Go where?" Norma replied, "You can go to the waiting room, you can go outside and wait, or you can go get something to eat." I asked her if she thought it was safe for three women to be walking around outside in the dark. And once again with the food comment--who in their right mind tells family members to leave and go eat without knowing why they're there in the first place? She then said we could sit in the waiting room "in the front." We had assumed the area we were already in was the waiting room. The real issue was her tone. Even as my sisters and I started walking out, she kept talking. I turned and told her, "You don't have to be so damn rude." I then asked her coworker for her name. The coworker said, "Norma." I heard Norma ask her coworker what I had said, so I turned back and said, "I asked for your name, Norma." She continued talking as we left--this was the point where she should have simply stopped. We walked around the corner and found a bench. As I sat down to process the interaction, I looked down and saw an IV cannula lying on the ground. There are things you just don't do. You don't invite trouble at work. That's why officers, EMTs, and firefighters never like hearing someone say "it's a quiet night"--you don't call a hard night into existence.

Had an appointment and still took 2 hours?!? What's the…read morepoint of even scheduling an appointment?

If you need a TB test go somewhere else. They do not give appointments. I was the first in the door…read moreat 8:00am when they opened. I waited one hour to be seen by a medical assistant. They took threes walk-in's ahead of me. After waiting an hour it only took 3 minutes for them to sign off on my TB authorization. Go somewhere else for a TB test!

I am super happy with the level of care and compassion this office has. Specifically Laura Slippy…read moreNP and her care team, has made my medical journey so much more easy to navigate. They have demonstrated time and time again that they care for my well being and will do what is necessary to make sure my Health is at its best. From sending in referrals ,to advocating for me to my insurance company and addressing / validating my concerns in a timely manner, I couldn't have asked for a better team. I appreciate everything they have done and continue to do . 10/10 care for sure

Our experience with this office has been extremely concerning, particularly the way we have been…read moretreated by reception and the lack of communication regarding continuity of care. My son was referred by our insurance to nurse practitioner Laura Slippy in April for an ongoing medical issue. She prescribed medication and made a referral to an office with a long waitlist. She said she would provide care until then. The earliest specialist appointment we could obtain is in November, so she had continued managing his care while we waited. Without any warning or discussion, she stopped responding to refill requests from the pharmacy and became unreachable through messages. When I finally reached reception to find out what was happening, I was told that because my son had been referred, she would no longer provide care for this issue, no warning or plan for the withdrawal symptoms his medication can cause. I was told the clinic manager would call me, and then the receptionist hung up on me. At one point I actually asked the receptionist if everything was okay or if we had done something wrong because the hostility I was encountering was so unexpected and unlike anything I have experienced from a medical office. Most concerning is that my son was left without his prescribed medication and without a continuity-of-care plan. We were given no advance notice that the NP intended to stop prescribing it, no appointment to discuss discontinuing it, and no explanation from a clinician about how his symptoms should be managed until he can see the specialist. Unfortunately, this was not my first troubling experience with this provider. I was also referred to Laura Slippy for ADHD medication management after previously being diagnosed by a psychiatrist. During my appointment, she told me that I could not have ADHD because I was not a "12-year-old boy" and recommended that I stop my medication without tapering. After stopping it, I experienced severe symptoms and ultimately sought urgent medical care from another provider. I understand that providers may decide a medication is no longer appropriate or that a specialist should take over a patient's care. My concern is not that a provider made a medical decision I disagreed with. My concern is the absence of communication, advance notice, and a safe plan for ongoing care, combined with extraordinarily rude treatment when I tried to find out what was happening. Based on our experiences, I would not feel comfortable trusting this office with my family's medical care again.

Absolutely terrible! The last 3 times I have gone the waits are outrageous! Today I have been…read morewaiting for 3 hours (I came at opening) just to finally get called back and be left in the room!! (I have times from text messages of when I checked in so no this isn't a overreaction) the last time I came I waited for at least in hour in the waiting room and again in the room in the back!! I will never return!! The front desk staff are also giving looks of judgement to every pt who walks through the door. Do better!

I have been here before but this time was a diaster. I made an appointment at 11:45 and was finally…read moreseen at 5 pm. The doctor then told me l couldn't have the medication l needed so l told her anything but one specific medication. I also asked for pain patches and was told l could get them. Today at the pharmacy l was given the one medication l told her l couldn't take and nothing else had been sent through. Total incompetence.

I was taken to the hospital by a police officer because I was attacked sexually in seaside/sand…read morecity. (Please be careful ladies because the person was still not caught and is still out there somewhere!) Anyways, I was so emotionally exhausted that I believe I just mentally crashed when given a bed and was finally safe. Natividad staff was nice and just let me sleep and rest while they gave me medication etc. I ended up staying there as a patient for 2 days. The staff was very kind in being sensitive when asking question or preforming uncomfortable tasks about the situation but when I was moved to a different part of the hospital, or basically no longer an Emergency Room Patient anymore, things definitely changed!!! I was taken to a part of the hospital where they basically strip you down and take pictures of you to send to the police to help them create a police report. I am glad that I had more say in the matter than the lady was actually putting off and I was able to say no to a few things that I felt very uncomfortable with, especially because the cops would be receiving these documents and who knows what they would actually do with this information. Anyways the lady taking these pictures and preforming tests was a very cold individual. She wasn't very comforting during this process at all. She did have an assistant with her that I was very grateful for...she said she was going to be there the next day when I was going to have to come back to complete the rest of the testing and come to find out she never showed. That actually really upset me because I was feeling very vulnerable and uneasy during this whole process. I also have major trust issues and don't open up to random people but for some reason I really liked her. Instead of her they had a different person come and advocate and try and support me and my needs I guess. It was a male and to be honest I was extremely upset and uncomfortable about this. It was awkward. I thought that I was going to get a referral to a DV shelter or somewhere safe to go for like a week or at least a night. ...seeing as I am a single female and am currently homeless on the streets by myself with nothing to protect myself. They also hadn't caught the guy that assaulted me yet and I really honestly was very scared. I tried calling shelters but everyone was full and just put me on a wait list! I was given a Visa card that had $250 on it, they said for me to get a hotel room for a night so that I would be safe?!!?!?!? I was very grateful but the card ended up getting stollen and I received literally no money or support at all!!! I immediately called them back and explained what had happened and how it was stollen but they said that they could not do anything more for me and that was that!!! I was very grateful at first because I was told I was going to get all this help and wouldn't have to worry...I would have a place that's safe to stay...That was not the case at all!!! I received x1 Visa card with $250 that got stollen and so basically I received no help at all! I really would have thought Natividad would have done a lot better than what was received! I really pray that no one has to go through what I went through at Natividad. I really hope that they get more resources to help females like myself, who doesn't have anyone. I know they have to have the money/resources to at least do better then what was provided to me when I was attacked...but I literally got NOTHING!!! I really pray you read this and take it into consideration...and maybe try to do better!!! Riane

Horrible experience here. I went in last night for a car accident (passenger v car) and I was in…read moresevere pain and my leg bleeding and unable to walk properly. All they did was give me Tylenol and an ice pack, and sat me in the lobby. No clean up on the wound or nothing, my husband and father had to literally tell the staff to get something to cover it and even then the staff was so slow and unwilling to help. Ended Up leaving after x rays because I had already been there 3 hours and no updates or help that was asked for. HIGHLY DONT recommend this hospital if you want proper care.