We found Friends and Family after deciding not to continue working with a design/build firm whose…read moredesign proposal ultimately didn't live up to what they'd led us to expect. Working with Billy, the owner, was a complete turnaround. We were looking for a full home renovation, and during the initial site visit, Billy took the time to understand exactly what we were looking for and walked us through major choices, such as whether to keep the same footprint or expand the home. Throughout the process, he also presented the many smaller decisions, such as flooring, tiles, and cabinetry, in a way that made each decision more digestible. Once walls, plumbing, and the roof were opened up, there were some unforeseen discoveries that pushed our cost above the initial estimate. Billy had warned us this might happen initially, and we appreciated his transparency about each issue as it came up. One of the things that stood out the most was the honest and frequent communication throughout the entire process. Billy works closely with a number of trusted tradesmen across different specialties, which we believe helped keep the project moving efficiently. Throughout construction, we thought Billy was very fair about not charging us more when he didn't have to. Overall, Friends and Family Builders delivered quality work with integrity and professionalism. We're incredibly happy with the results!

These guys are good and reliable and fairly priced for the quality they provide. My only quibble is…read morethat because they are in demand scheduling takes awhile. But on a positive note once they are onsite they don't leave until the job is done to your satisfaction.

John and his crew do really great work. My neighbor got work done, and I saw his van parked in…read morefront of my house so I inquired and left a message asking about the in wall AC unit removal. I've seen some pretty crappy jobs during my years in Philly so I was wary about this project. He got back to me the next day and came out for a free estimate soon after. While it was a bit more than another one I got, it included the insulation and drywall on the other side of the brick. He said he would be there at 8:30, and he was there around 8:25 and stayed until 1:30. The cost was what he estimated, and he even pointed my stairs for me and fixed some of the crumbling cement at the base of them while he was at it, which was something I have been ignoring, hoping it would go away, and it, indeed, did! My neighbors are all so impressed with his work too. I will be calling John again if I ever need without any hesitation.

John Pagliacetti and Pags Pointing are great brick pointing contractors…read more John Pagliacetti and his firm are reliable, honest, trustworthy and professional. John and his firm performed spot brick pointing on our home and did an excellent job. John actually comes to the job to ensure that the work is being performed to his high standards. John is a godsend to senior citizens in South Philly who need brick pointing and other work done on their homes. Joe Rossi

Given John's response I have to write a review update. I have already laid out what our experience…read morewas with him, the subsequent issues of that work, and what other contractors have told us since we have had others in to actually resolve the core/root problem we were having and feel it's no longer productive to belabor this aspect. However, the true issue here is the picture John has decided to paint of us, which is the reason why I have chosen to write this update just for further context for others considering working with him. To clarify what John describes as "nightmare" behavior. As he says we did not reside at the residence yet so obviously someone had to let him in to do the work. I'm not sure why he believes we were not on time- that's how we knew he was always late sometimes to the point of having to reschedule because we would be waiting for him at the house first. I do not know what difficulty he is describing contacting us and getting into the house when we have frequent text messages and outreach confirming our meeting times with him. Additionally the "late" payment he is referring to occurred over the 4th of July holiday weekend in which he gave us no exact time estimate when he'd be done; we were out with friends and not checking our phones but he messaged us at 5:45PM and we paid at 8:26PM, the very same day with apologies of the inconvience caused by the few hours delay when we had a spare moment to send payment while out. I'm happy he's brought up our text conversations as that is at least one thing I am very much in agreement with. We were nothing short of respectful and cordial in our exchanges with him and thanked him for coming out to do the work repeatedly and I would also gladly show anyone the conversation history and very much stand by the courtesy and understanding we treated him with when he asked for schedule flexibility in arrival times and more. Minus the 4th of July message delay because of us being out of town, we were prompt with responses as well which our texts would show. We also initially reached out privately via email first to try to resolve this directly with John before writing this review. It's one thing for business owner and client to disagree on an experience however I strongly feel the way John painted us as clients is highly inaccurate and upsetting.

John responded to my qoute, and is ready to take care of Home repairs…read more It is really hard finding General Contractors to even answer the phone especially this time of year. The effort is greatly appreciated.

Nick does a great job at a cheap price. He's fixed everything from running toilets to patching…read moreplaster ceilings.

The business owner graciously reached out to me re the project pricing and we agreed on a fair…read moreprice. Most appreciated and unexpected! Thanks, Tim.

Cleaning took a bit longer than I expected but it was because of a busy holiday week. Rug looks…read moregood. Would hire again

After receiving some very exaggerated estimated for power washing 2 sides of my home from others,…read moreBlue Stream Cleaning was very reasonable in the price quoted. He showed up on time and did an exceptional job. Highly recommend this service.

Had a really great experience with Casimir's. They cleaned, repointed, and repaired my old row home…read moreand I'm really happy with the result. I felt they knew what they were doing and took care of the old stone.

I got three estimates for minor brick pointing and re-sealing some windows. Casimir's was the…read morelowest price and the quality of their work is outstanding. During the estimate they even recommended I replace some bricks that were deteriorating and the price wasn't bad at all so I agreed. The pictures speak for themselves. Will be hiring them again should I need any other masonry work. It's important to take care of your bricks folks!

Responding to them having "no record" of the visit. This…read moresums up everything. You can't keep proper inventory or par levels of Rheem or Bradford HWHs, despite their popularity. We also failed our inspection. So, of course you don't have "any record," because you're sloppy.

My expectations were met. I'm old enough to remember when service was good straightforward and…read morehonest. When people talked to you and gave you options. This is that type of company. I had them come out to work on my HVAC system. When everyone else said I had only one option to replace. They said they could repair my unit. That's exactly what I did. It ran beautifully all summer.

I would highly recommend Gasper Roofing! From start to end a great experience. They throughly…read morecommunicated throughout the process and promptly came out on the scheduled day and knocked out the repair. Before Roof Repair I have a rental property in Browns Mills NJ and live out-of-state. This can make any needed repairs very complicated and somewhat of a hassle. Initially, I was referred to use another company, however, they were very unresponsive and didn't seem to have time for me. I called Gasper and was able to talk with a person the same day. They did tell me that with the recent storms that they were backed up a little, but they could come out within the week. They ended up calling me on my appointment day and due to the weather that they would have to reschedule. They were able to quickly book me another appointment for the next week. After the initial inspection of the home, the gave me a breakdown of the concerns and some options to getting it fixed. They gave me a list of dates that they could come out and let me schedule the one that work best with my tenants schedule. Roof Repair The called to a day before to verify that the repair was still happening. The morning of they called to let me know they were there and working. During the repair there were some additional concerns found while removing the roof and the quickly called to let me know and to see how I wanted to proceed. They quickly got the extra materials needed and finished the job. Pricing I got similar quotes from two other companies. Gasper Roofing offered two separate discounts. (Military and a local discount they were offering) Thank you from a truly satisfied customer.

They actually returned my call in a timely manner. Their representative Zack is very knowledgeable…read moreand nice! He came out and inspected my roof. In The Rain!