Complete scam of a shop. Tried to charge me $100 for them to "enter service mode" on my Tesla. For those that don't know, this takes less than 5 seconds. When I enquired about that charge they said "that's what we can get some customers in the area" Yikes-- didn't even fix the issue on my car either! Stay away and use Tesla service centers or your own manufacturers service centers. Quality will be higher and price will be lower. read more

I got my car repaired here after it was hit Just right around the corner. The staff was very friendly, patient and helpful throughout the entire process. I would definitely visit again if I require bodywork and recommend the shop to anyone in the area. read more

Went to get a minor repair and pay out of pocket. Office staff inspected the needed repair, took my information and promised to get me an estimate shortly. After receiving no contact, I returned 2 weeks later and the owner examined the vehicle and made the same promises. 2 more weeks later, I called and was promised an estimate in a day or so. 2 wees later, I took my business elsewhere and the inspection, part order and repair took 48 hours. Dobbs wasted my time and jerked me around with false promises. TERRIBLE. read more

Dobbs is a great company! The owners Brad & Rochelle are just 2 of the nicest people I have ever met. They have been in business for over 30 years and their attention to detail and their customer service is beyond 5 stars. I would highly recommend them. read more

If you have insurance with State Farm and your vehicle is not a Tesla, do not go to Dobbs Auto Body Shop in Springfield under any circumstances. They have conflicts regarding the labor rate and do not have a good relationship with local adjusters. This can lead to them using up your rental car allowance without completing any work on your vehicle. Additionally, they may attempt to keep any payments that State Farm sends them. This situation can create unnecessary stress during an already difficult time and could result in a loss of funds initially sent for your repairs. You have been warned! read more

I've been happy with my dealings at Dobb's-locally family owned for as long as I can remember. They did a great job matching paint on the Audi with pearl white pearlescent paint, notoriously difficult to match. read more

Timely, professional and great value Tesla is a complicated issue for body repairs and they are educated and prepared to do it correctly Would recommend anytime read more

Horrible experience with them. Left screws loose on my wheel after repair. Communication is terrible. They hold your car hostage and ask you to pay the difference in price even though they already agreed on a price with the insurance company. Do not recommend. Owner is bitter and snooty. read more

Excellent service easy and very easy to work with. I highly recommend them for you auto repairs

This is the kinda place you really hope you don't need, but when you do, you're sure glad they exist. I brought my Tesla here and I'm so glad I did. Brad and his team went above and beyond in restoring my car to its former glory. More importantly, they know how to run a business. Jen in the office does an excellent job of keeping everything in sync. Highly Recommended. read more

Great place to fix your car if you got into an unlucky collision situation. Jennifer is super helpful and so is the rest of the staff... everyone of them. They fixed my Tesla Model 3 - replaced the bumper and did a paint job. Great work! They went an extra mile with detail car cleaning. read more

Took my Tesla Model 3 for a body shop work here and they got the job done! Brad and Jennifer also dealt with the insurance guys (who are never pleasant!) and handled everything. They are always available on phone to answer your questions and gave the car back super clean and detailed! They worked with my timeline and got my car back to me on time! They are Tesla authorized and reliable. read more

I had a few scratches on my Model 3 front bumper. Brad inspected the damage, said he would not recommend painting the entire bumper, applied some compound and had an employee touch up the paint. Thanked me for bringing my car to Dobbs and sent me off on my way. Well Brad just made me a loyal customer with his great customer service. I would strongly recommend Dobbs Auto Body. read more

They are extremely nice and knowledgeable. I had a dent and scratch on my Tesla and they painted over the scratch for free and gave me some paint to take home. So friendly, I will be coming back here for future Tesla repairs read more

Very disappointed~haven't gone here since 2010, but had nothing but horrible experiences (especially w/owner). BUYER BEWARE!! No idea why they have cars sitting in their lot. I miss Mr. Dobbs. He and his family were class acts; ) read more

We are proud to have Dobbs in the community. From start to finish they were amazing with our banged up Tesla and we made a few good friends with the folks there at the end of it. If you ever take your car there, ask for a tour of the facility and get ready to be amazed. Our car looks like new now and their attention to detail is second to none. read more

This place is incredible! They are on point , organized , professional and most importantly honest. Was Refered to them by my dealer and was very impressed from the first call . Brad was very knowledgeable and Jennifer was extremely nice and accommodating. If you love your car and want to have a good and reliable service, look no further and give these guys a buzz . read more

I had my car bumper replaced here. I couldn't trust just any auto body shop with my vehicle. They did a beautiful job and the car looks good as new. I shopped around and the prices here are reasonable. I took off a star because the car wasn't ready the day they said it would be but the following day instead. I would recommend these guys. read more

Got my Tesla 3 in fast and didn't estimate anywhere NEAR what another area body shop did! I was glad I went even though it was covered by my insurance I didn't want to pay so much more for this pretty minor damage. They did an excellent job and were very nice to deal with. read more

Just had my Tesla Model 3 repaired at Dobbs Auto Body and all I have to say is the quality of their work is excellent and communication superb. If you are in need of a Tesla repair in NJ I highly recommend Dobbs. Thank for getting it done quickly. 100% satisfied. read more

Too busy for their own good. A tree branch fell on my Range Rover sport so I took it to Dobbs. I have had many cars worked on over the years but each time with declining service. They were backed up for 3 weeks so Brad asked me to give him my quote so he could speak with insurance while I wait. When I followed up weeks later, he lost my quote and forgot about my car so we had to the start the process all over. He then claims to have submitted a proposal to rectify the labor rate. After speaking with my rep multiple times, Insurance never received it and I never heard from him until I followed up (2 phone calls and an email) to which this was his 2 sentence reply "told me several weeks ago they will not pay our labor rate. They haven't contacted you since then?". No additional details to help rectify the situation. Now I'm 6 weeks behind on getting my car repaired because of their lack of communication. Used to do great work at this shop but unfortunately would no longer recommend. read more

I recently had a car accident and my insurance company recommeded three body shops in the area. I came in contact with all of them. Dobbs Auto Body Shop in Springfield, NJ was one of the recommendations, and I spoke to the owner, Brad. I explained the damage, the fact that my car was fairly new, and I had some issues and concerns about the repairs. Brad was polite, very professional, took the time to listen and assured me that the workmanship was going to be excellent, I should not worry, and the paint would match perfectly. He made me feel at ease, and I asked him to have my car towed to his shop for the repairs. A few days later, I received a call that my car was ready. I left my rental car at Dobbs for them to make arrangements to be picked up by Enterprise. When they showed me my car, I was amazed how great it looked, just like a brand new car! Noone would suspect that it was in an accident. I am very pleased and happy with the work they did. They used new Toyota parts, which was one of my concerns, and as Brad had mentioned, the paint matched perfectly. By the way, their customer service department is very efficient and Linda prepared all the paperwork. They also did a very nice job cleaning my car inside and out, it was a pleasure driving it home. I would give Dobbs Auto Body Shop five stars, and would recommend them highly for their excellent work and excellent service! This is the place to have your car repaired. Alice Economou read more

I recently brought my Porsche to Dobbs for some body repair. I choose them over many other options, including Porsche dealer body shops because I had two prior excellent experiences with this company. Brian (owner) is hands on. His staff (clearly hand selected by him) is made up of experienced craftsmen who do truly amazing work. I could not be happier with the quality of the workmanship and the timeliness of the completion of each of the three different jobs I have entrusted to them. 10 stars for Dobbs! PS: I am so crazy about my car that it in fact has never, ever been washed by anyone other than myself(including the Porsche dealer when new). The Dobbs staff understood my need to wash the car and allowed me to do it myself. I tied up a space they needed, but they patiently waited for me to do my thing. Try this at another auto body shop. True professional car guys. read more

Extremely professional. We've used them four times over the last 20 years and each time has been as easy as can be. They work extremely efficiently with my insurer and do a great job. Other than the bummer of having been in an accident, dealing with them is a total pleasure. They even drop off and pick up from my home if I can't get a ride to/from. read more

The best auto body shop in NJ. Quality work, fair pricing and delivers on what they say they will do. Brad is a great car guy and a pleasure to deal with. Would suggest going to Dobbs if you need their services. read more