i posted a review about GC back in Mar 2023... I will freely admit that at the time, until i got a…read moremanager involved customer service was not stellar... that being said, i recently purchased a Fender Telecaster Ultra II. The experience of purchasing (traded some guitar + cash) was excellent. The only issue I had was with the quality of the instrument. To Fender: Do better! After i couldn't deal with the persistent string buzz and the guitar constantly out of tune... I went back 5 days later with the intent of returning and/or exchanging. That experience was also awesome. Ethan helped me out and was very understanding. His first response was to offer to ship me a new in 2 days... I asked about in stock items and he indicated he had another one in the store, still in the factory carton. So i asked to check that one out... it was worse than the one i bought. I asked if i could have the store tech look at my purchased instrument. He introduced me... can't remember his name. He was rather dismissive regarding my issue but made some simple adjustments while i was there.. I took it home and it pretty much the same... I'm now at a point where i'm ready to chuck it all, still mulling it over but i wanted to give a shout out to CG for its much improved customer service.... Shout out to Ethan!

I had a great experience here today. Yousif helped me find what I needed and Roberto rung me up at…read morecheckout, with great welcoming and friendly vibe. I'll be back when I have more time to browse for longer, as some folks wander the Target or Home Goods, I prefer Guitar Center. Five stars all the way around today. Happy Holidays!

Mirarose's first instrument! My hubby and I were looking for some unique Easter basket fillers for…read morebabies and came across this great small/local business in Downtown Roseville! We found a cute little kids section of various instruments from maracas to drums! We ended up purchasing the Hohner Kids Tactile Single Egg Shaker and LP Rhythmix Egg Shaker! Definitely sensory play for her, she loves to shake them and carry them around! Definitely a perfect gift for babies that will keep them entertained, I want to return to get her more instruments he he! I would highly recommend The Strum Shop that's been in business for 13 years! Sweet staff and they offer music lessons! SYOY! :-) *Song Credit: This is life by Xuxiao

Older lady sitting at front desk falsely accused us of stealing, "stuffed pockets" when we were…read morewalking out. We immediately walked back in and showed the contents of my pockets. No apology from the lady like she didn't believe us. We did appreciate the gentleman who spoke up and thanked us for coming back in. We're just ordinary people browsing the store, definitely not cool.

I had such an amazing experience with Manny here!! I had a problem with purchased product and he…read morewent through in's and out's helping me every way he can. I was so grateful to be able to receive so much help from someone who genuinely cares about your experiences while purchasing equipment, and going out of there way todo everything possible to help like its their own!! The team of employees is just amazing in this Guitar Center.

My son wants to come to this store everyday . If it was up to him he would be here all day lol …read more He has bought a guitar from here and multiple instruments . Every-time we go, there's always someone willing to help him out with his questions. This store has every instrument you could think of. The store is very clean and organized. It has a lot of helpful people willing to help you out as well. This is a fantastic store. I definitely recommend checking out.

What a wonderful little shop a short drive from the Lincoln area. Great service and gentle care of…read moremy vintage Martin guitar. The owner had answers to all my questions. The 65 year old instrument came back from his workbench looking brand new! Well... almost. Haha! Know that I'll be back. I highly recommend Auburn Strings as the place to shop for guitars and your string instrument needs. As a 75 year old player, I speak from experience!

Friendly knowledgeable people. Excellent customer service. Great selection of guitars and strings.read more

Great service on a flute; reasonable price. Will return on a yearly basis. Thanks Great Serviceread more

Excellent customer service! They repaired my flute within a week. I was very impressed with how…read morequickly they were able to fix my flute. I went back within that same month because one of my keys wasn't working properly. They repaired it the same day without any additional charge. I highly recommend this business.

Super awesome collection of used guitars, amps, drum and etc! Made me feel super welcome. Cant want…read moreto go back, hopefully with a wallet full of money!

I'm a many times repeat customer. Friendly people! Excellent service! Fun finds in guitars, rigs…read moreand accessories! Generally speaking, if you want it, they probably have it. Great luthiers on site, too. Thrilled they are in Elk Grove.

Very helpful and friendly staff. Tonewood and courage had some really cool guitars. I can't wait to…read morecome back. Check out a live show.. they made me feel really welcome. Highly recommend.

This is a cool store and needed in Napa. They support local musicians and give a stage for those…read morethat perform.

Carl is excellent! So glad I found him. He's very knowledgeable and thorough about his work. He's…read moredone setups on all my basses as well a neck switch on a couple of them. Completely professional and timely. I just referred a friend to him who needed his guitar worked. He's just as pleased.

My pickup replacement was very well done and in a timely manner! Very nice guy! The communication…read morewas excellent!

Incredible place. Stage setup, community events etc…read more Exactly what this area needs, an awesome place for youth/everyone can go to join together & enjoy a common thread-music. Definitely is worth the time to stop in, any music lover or especially musician will LOVE this place.

Both Skip and Cat are lovely and their space is perfect on the block. Skip is a very inspiring and…read moreuplifting music teacher.

Title: Exceptional Service at Tim's Music!…read more I had an unexpected issue with my chromatic harmonica right before an important practice session, and after calling around everywhere, Tim's Music was the only shop able to help. Natalie, the Service Coordinator, went out of her way to arrange for a technician to take a look at it--even though they don't normally repair harmonicas. Taylor, the repair technician, examined it right away, found debris inside, and returned it playing better than ever. Scott, the owner, even came out personally to make sure everything was just right. They didn't charge me a dime and made me feel truly cared for. This level of kindness and professionalism is rare. Tim's Music has earned a very loyal customer. Thank you!

Took my granddaughter to get her trumpet fixed. They quickly fixed it, showed her how to take care…read moreof it in the future and charged nothing stating it was an easy fix and they were happy to help a young musician. Definitely worth the drive from Stockton