Brought in a formal dress that had a large drink stain all down the front. They did a fantastic…read morejob, stain fully removed for a reasonable price and in only a few days. Owner is very friendly and responsive.

Great people. Highly professional; considerate. Terrific work and value. Turnaround is great, too.read more

AMAZING SERVICE!!!!!!! I can't recommend this place…read moreenough!!! Such kindness and professionalism I was shown when my down duvet was inadvertently unable to be located after it was cleaned. I received several phone calls and then did a FaceTime call with Malaysia, who showed me two duvets without tags. BINGO! She was stop on - Pun intended! I picked up my clean down duvet today and was greeted by Tyler with even more kindness! I'm grateful for good people doing good things!!! THANK YOU TIDE CLEANERS in Woodmere!!!

This has quickly become my go-to dry cleaner…read more The automated drop off process is simple and efficient. Turn around time is quick. A simple text alerts me to when items are ready for pick up. Their hours are the epitome of convenience: they're open 24/7 which works with anyone's schedule. Items are always pristinely cleaned and pressed.

I had five items for dry cleaning. I came in one afternoon, and the woman on duty helped me use…read moretheir system for the first time, which is different but pretty slick. She was friendly and helpful. The place was clean. They got my items dry cleaned by the next afternoon, and my wife picked it up for me. No issues. Decent value, maybe a tad pricy. I've found at least three locations for drop off and pick up in the Shaker Heights, University Heights, and Van Aken District areas.

I was a bit late leaving for the dry cleaner this morning, but I happened to run into the D.O…read more Summers guy delivering to my apartment building. I told him I was going to the Cedar Green branch, and asked if it was too late for same day. It was just after 10:00 am. He told me it was too late, but if they hadn't finished the last load, they may be able to help me. He told me to ask for Joey, the store manager. I did that, and Joey told me to be there before 5:00 to pick it up. I have used D.O. Summers for many years, sometimes using their free pick-up and delivery service, and sometimes using same day. Instead of same day being an extra charge add-on, like some cleaners, that is their standard service. It's a great help...but be sure to go to their website and get their coupons! :)

Helen is the best! I came to her to just a few weeks before my wedding, and she took in my dress…read morewithout hesitation. She's very detailed and takes her time during the first fitting, that way she gets it just right for the next time you see her. She got my dress done (hemmed at the bottom, shortened the slit in the front, AND added custom sleeves draping along the arms) within 3 weeks. Incredible work and she is a master at her craft!

I'm somewhat new to the area. Several people -- including some a very well regarded menswear shops…read more-- recommended this place word of mouth when I asked around. I tried get alterations to sleeves on overcoat and was basically shooed out the door and told to make an appointment. This was after showing up three times prior with the coat expecting someone to be there based on their posted hours, only to find the place closed. This happened on THREE SEPARATE OCCASIONS. Despite the posted hours, It's kind of a crapshoot as to if/when this place will actually be open for business. You can drop off dry cleaning at the kiosk anytime, but getting alterations or anything where you need to speak with someone is a whole ordeal which apparently needs to be carefully scheduled. I ended up just going to a place called Alberts instead -- who took care of me right away. It took less time to walk in, explain what I wanted, get measured and hand off the coat at Albert's than it did to just show up wait around and then be scolded by the woman at A&M. This place seems to have a good reputation for quality work based on word of mouth recommendations, however because of the way this place is run, it makes of very difficult to use their services.

Great, quality service. They are very professional and have reasonable prices. 10/10 would…read morerecommend and return again.

Very welcoming and did a great job on the 2 suits I brought in for cleaning. I thought their price…read morewas reasonable too.

We came in on VERY short notice and the owner was super accommodating and sweet! The actual dry…read morecleaning was stellar and worth the relatively low cost!

Cleaned my white puffy coat for about $15 in about a week. Easy in and out service with very polite…read moreemployees.

I had a minor alteration that I needed done urgently for an event. The kind woman at the front desk…read moreimmediately greeted me, took a look at the pants and said, "I can do this right now." 60 seconds later, she brought my sowed-up pants and said, "no charge." I'm not exaggerating when I say I was in and out in under 2 minutes with my pants all good to go. HIGHLY recommend.

My daughter and I went in to have her prom dress altered. It was hemmed so short that it was almost…read morea shirt. $70 down the drain plus we had to buy the same prom dress again. It was clearly too short and Alterations Express refused to acknowledge their error.

Absolute nightmare. Not only is this place overpriced, they completely botched my order. The suit…read morewas not ready when promised and I had to have it on day of pickup because I was leaving out of town. I had to pick up my suit 6 miles down the road. Come to find out the suit was not only not dry-cleaned but it wasn't even tailored, the chalk marks still on the suit. $208 for this? I will be expecting a full refund... should reimburse me for gas mileage for having to pick up my own suit. I understand things happen but this is just terrible. No phone call to tell me ahead of time and I even called in the afternoon before pickup. I'm not one to complain ever but this is truly an epic fail on the business and will never use them again.

What I brought in was ruined and when I asked the woman if it could be replaced with a silver…read morezipper, she said no. I paid $48.00 for my coat to be ruined. I am beyond disappointed and would not return.