Absolute nightmare. Not only is this place overpriced, they completely botched my order. The suit…read morewas not ready when promised and I had to have it on day of pickup because I was leaving out of town. I had to pick up my suit 6 miles down the road. Come to find out the suit was not only not dry-cleaned but it wasn't even tailored, the chalk marks still on the suit. $208 for this? I will be expecting a full refund... should reimburse me for gas mileage for having to pick up my own suit. I understand things happen but this is just terrible. No phone call to tell me ahead of time and I even called in the afternoon before pickup. I'm not one to complain ever but this is truly an epic fail on the business and will never use them again.

What I brought in was ruined and when I asked the woman if it could be replaced with a silver…read morezipper, she said no. I paid $48.00 for my coat to be ruined. I am beyond disappointed and would not return.

Awsome staff highly recommend service great price affordable and quality.clean place use them all…read morethe time

I would definitely have given them 5 stars but there was one issue. This was my first time using…read morePoplin, and while pick up and delivery was excellent, Angel did a wonderful job, fast and friendly. My problem was that I supplied an unscented detergent for sensitive skin since I have a lot of allergies. When I got my order back, lightning fast too, it reeked of dryer sheets, which were even in the plastic wrapping. I have to bring them to my local laundromat to be redone since my entire house now smells of perfume/dryer sheets. I guess to some it's not an issue but for those of us with allergies, it really is. Not sure if I'll use them again or not, they are very pricey, but again service is excellent, just was very disappointed with my first order.

Great group of professionals. We really enjoy working with them on a monthly basis. They are…read morecourteous, kind, timely and responsive to messages. Great experience and value. Will definitely have them back.

I have used their services twice and each time they have done a good job. They are on time and…read morealways communicate well if there are anyservices. They cleaned the appliances and they looked brand new, even cleaned the oven. They are coming back to clean for me again. I will continue to use their aervices.

Love their extremely large washing machine machines! Makes doing laundry so easy in and out!read more

All the machines are Brooken maybe 3or 4 work they always have strange people hanging around and…read morethe workers always go Out to smoke right by the door

This family-run business offers exceptional service and value, and I've been using them for years…read more Joe and his father Tony are prompt, incredibly courteous and diligent in restoring our carpets. I've even started using them to clean our outdoor furniture upholstery. I cannot recommend Defranco Carpet Cleaning enough. They are an absolute joy to work with.

I don't think we could have had a better experience. I submitted an online request for a quote, and…read moreJoe got back to me right away. He also touched base when the day of our appointment was coming up, which is a nice touch. Scheduling was a breeze. When Joe and Tony arrived, they had such a naturally warm and cordial nature - you'd think you had family in the carpet cleaning business. I appreciate professionalism, but Joe and Tony took to to the next level. As far as the quality of their work, I have zero complaints. They breathed life back into a "seen better days" couch, our carpets look great, and our rugs look a few years younger. Pricing was more than fair. I appreciate that DeFranco is a family business, love that the work they do quality work, and genuinely value their amicable nature. We'll be working with them exclusively from now on.

This is the first time I've professionally had my carpets cleaned. The owner himself came to do…read morethe estimate. He's a chatty one, but certainly nice. Even though my coupon wasn't valid for the service I was having done, he gave me a discount. One man came to clean the carpets; he was quick! He did a good job, put the furniture that couldn't be moved up on plastic coaster things and he even left us with a small bottle of spot / stain remover the the kitty puke that inevitably happens. Alot.... I'd use this company again and don't think I'd have a problem recommending them. They may be slightly higher in price than your Stanley Steamer Service, but for the personalized care you get it is worth a couple extra bucks.

I used this company to clean carpets in office building that was empty for over 5 years. Wes came…read moreout a did a great job and freshened the place up. The carpet came out great. HIghly recommended and I will use them again on future projects.

I'm so happy that I contacted this company to take of cleaning our sectional and two chairs! They…read moredid a fantastic job and they were so easy to work with! I am definitely going to refer them to our family and friends! If you need your carpets or furniture cleaned give them a call! You will not be disappointed!