I have been having my hair cut by Becca at this salon for over a year. Basic, 30 minute shampoo and haircut which always seemed to turn out ok. I decided to treat myself to color and new style right before the Christmas holiday. I am sad to report that it was a mistake. I did not catch the disaster of my coiffure until I was at home and my hair had dried. I usually do not have my hair blow dried because it has a tendency to become quite frizzy. Anyways, after my hair had dried I noticed several glaring issues:
1). The color was absolutely dreadfully done. My roots were touched up in a bright auburn red that did not blend at all into the rest of my hair. The highlights that I had asked for were rose gold-the highlights that I got were bleached blonde some thin and some thick stripes. The rest of my hair was made a dull brown. No blending or toning happening at all.
2). The haircut, completed in about 10 minutes after the coloring processing was finished, was so choppy and completely ruined any of the waves or curls that I had in my hair. It literally left me with a mullet, I kid you not.
3). No extra care for protection of my hair was taken-and it got majorly fried and dried out.
I waited and debated about calling Becca to fix the situation, but I decided not to-because she had already done so much damage. Instead, I decided to go to another salon-which was an excellent decision. When I arrived at the new salon, my stylist took a full look at my hair situation for about 3 minutes without speaking. When he finally spoke his words were "I'm sorry you had this done to you." and just shook his head. "You have been given a striped mullet." I was validated. He proceeded to explain what he would need to do to repair my situation, and then gave me a wonderful haircut that involved cutting about 2 inches off my hair all around to bring it back into a workable shape. I did not chose to have the color repaired at this time as the cut was able to minimize that issue a bit.
I feel sad about this situation, I did enjoy going to Becca for haircuts, and I wish her well, however, after this I cannot justify returning to her salon for any additional haircare. read more