Lou was working which is wonderful. I was coming to see if they had their Christmas display up . Tinsel and other Christmas items!! I had to pick up some tinsel today!!! read more

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I've stopped in here a few times because it's so close to where I work. I can count on them to have what I need, and have it at a fair and reasonable price. I've never had any issues with service. read more

The best hardware store in Rockingham County. Excellent Blacktop Sealer at Excellent Price read more

Simply the best! Exceptional service and attentiveness by folks who know their stuff and go out of their way to be helpful. They carry everything. read more

This is my favorite hardware store of all time. I will go here until the day i die! Everytime you walk in, you are greeted by the FRIENDLIEST employees who will direct you exactly to where you need to go. Seriously some of the nicest people i have ever met! read more

The customer service here is awesome. Any time I have had a question I got fast, friendly, and well-informed help. And for a store that physically isn't all that big they have a remarkably complete stock; I have never been disappointed no matter how obscure the item. And the prices are competitive with big box stores. Highly, highly recommend. read more

I have been a customer of this hardware store for 20 years and have gone out of my way to shop local with them. Last week I picked up a bag of mulch from them and asked them to put it in the back of my car. They put it in the back and it was filled with water. At least a gallon of water leaked out of the bag of mulch threw out the back of my car. I got the car detailed the next day as the back of it was black. When I brought this to the owners attention he criticized me for having them put it in the car versus in the trunk. Point being I wouldn't want that much water in my trunk either. he then gave me a check for the detailing cost to get me out of the store. I will not go back there based upon the humiliating and disrespectful tone he took with me. If I had been a man he never would've spoken to me this way. Sincerely, Tracey Smith. read more

Do It Best Hardware Plus - Hardware Stores Near Me - Wayne, Pennsylvania

Always helpful and knowledgeable. They have the feel of an old time hardware store but also all the newer products. The store name says it best. read more

Staff was extremely knowledgeable and polite. This staff is impressive! Never thought I'd say this cause I'm not an expert builder or anything but this is my 'go-to' hardware store now. I needed a set of very specific screws (received furniture missing the correct screws and manufacturer was unresponsive). I had already tried two hardware stores, the first one pointed me to an aisle and the second one couldn't find a close match. Brought the same sample I brought to the other stores hoping we could get someone to try something else... These guys went above and beyond! As a younger guy was helping me, using this tool to measure width etc... and trying to match my sample, a senior staffer came by asking if all was OK. The younger guy explained the issue and what he was thinking. The other guy LOOKED at the sample screw and was able to determine the type and size and provided similar set of screws under a minute! Finding a match by eyeballing my sample... considering I went to two places and they couldn't do zip... it's very impressive. read more

The best hardware store I have found in this area so far. After buying a house, you find yourself spending inordinate amounts of time at hardware stores. If you want to waste time wandering around while fattening the wallets of billionaires, go to the two big box chains. If, on the other hand, you want to save time and energy, and be treated like a valuable human being, patronize stores like Do It Best. In the short time I was in this store, no less than three employees greeted me with a smile and asked if there was anything they could help with. The one employee I took up on his offer not only helped me find exactly the product I was looking for (safe paint stripper), he offered me useful advice based on his own experience of using it. The young woman at the register even gave my son a free aero prop toy (like a little helicopter of sorts). A couple of days ago, I was looking for replacement balancers for our windows, and called the store to ask if they carried them. They did not, but the young man who helped me first checked if they could order them (they could), but suggested I might contact the local manufacturer in order to get the parts I needed quicker and cheaper. I am truly impressed by the high level of customer service at Do It Best. You owe it to yourself to come by and check out this store sometime. read more

I love this place! Everyone is super helpful and they have an answer for everything. If you're going to a big box hardware store you're making a mistake. Support local businesses. ~Todd read more

Great location for an overpriced mainline hardware store that is located on the wrong side of the tracks, "Welcome to Little Chicago" you are greeted with as you turn from Lancaster Avenue onto Pennsylvania Avenue Upon entering the parking lot, a bit cramped ,you immediately see plenty of merchandise on the exterior, make sure you do not drive in the wrong direction of the parking lot or back into your parking spot or you will be reprimanded by the parking lot Nazi as I learned at one of my prior visits . But let me not lose focus of the important things, this place has every thing, the staff is very helpful , You will pay for this convenience but time is money in this business so it's all good, read more

Do It Best is the kind of store that sells quality and stands behind it. This is GREATLY appreciated by those of us who want to follow the advice of my Economics teacher: "Buy it once, buy good quality, and you'll never have to buy it again." If you want to invest smartly in the hardware department, Do It Best will supply the appropriate goods. We have been renovating the homes we've owned since 2006. We do as much as we can ourselves, and this has turned all our free time into DIY work. With that comes frequent trips to paint and hardware stores. We know them all well. When we want generic quality en mass, we go to Depot or Lowes. When we want cheap tools to get a brief job done, we go to Harbor Freight. Paint mostly comes from Sherwin-Williams, wood trim from Delco Supply, and so on. But when we want an organic repellent for stink bugs (with natural pyrethrin), or a designer color spray from Rustoleum, or a higher-quality version of a garden hose rack, or a tool, etc. all the other places fail in availability and quality, and we can ALWAYS get these things at Do It Best. Very friendly and informative service, and a genuine interest in getting to know the folks in the community. We very much appreciate Do It Best, and without them (and the products they offer), the quality and uniqueness of our renovations would be greatly diminished. read more

Do It Best - where we go when we need darn near everything. My husband lost his lock for the gym. A trip to Do It Best - they walked me to the locks, I picked one, paid and left - 2 minutes! At least 1 minute was me choosing the lock from the amazing selection. Just getting from your car to the front door of Home Depot or Lowes will take that long, and then you'll have to find the item yourself since there's never any help. If you need hardware, bbq grills, any tools for your yard, a bird feeder or even ice melt you can get it faster and easier at Do It Best, and the prices are on par with the big box stores. We love this place and stop here 1st. read more

Always friendly Staff I was trying to help Has more than a lot of the bigger stores different items

I found the staff to be very knowledgeable and friendly. The product quality is A+ and I appreciated the friendly delivery service. Thank you Nick D read more

Hands down the best hardware store EVER. As others have mentioned, customer service is superb. There are always people to answer questions, offer advice, or help you brainstorm a solution to a house or yard problem. The employees are patient without being patronizing, and they're easily available without skulking around behind you intrusively. If they don't have what you need in stock, they'll order it quickly. You can rent tools and carpet cleaners here as well! We have found them not to be more expensive than the big box stores. And to support them is to support our local economy. Grateful to have them so close! read more

One of the few joys of living in Wayne is that we still have a locally-owned, well-stocked hardware store. Life without Home Depot is very, very good! Hardware Plus has almost anything one needs for home repair or lawn care. Have a question about plumbing, electrical or paint? The guys at this hardware store can answer it and offer great advice to ensure your repair is a success (and for those like me, that I'll do no additional damage in my repair attempts). Good luck getting good advice at Home Depot! Need a storm window repaired? No problem. Need something to keep lawn pests at bay? No problem. Need a glass shade for the circa 1920's lamp in the bedroom? No problem. And if you go in April, check out the array of tomato seedlings. What a variety and always yield abundant, tasty treats! But leave the best ones for me, or I'll be forced to delete this review. A bit hard to find as it's hidden behind the tracks, but well worth the trip read more

Every time you walk into do it best, you get greeted by someone who is there to help you, no matter how busy they are. And they always know how to help with whatever you need. Their service is unparalleled and the people are fantastic. Could not recommend this place more read more

I came in to find some supplies for a project and everyone was very helpful. I brought in my dog and she was welcomed to shop with me and the girl working the register even had special dog friendly cookies for her! We will be back! read more

I asked for assistance in light bulbs and some drunk guy couldn't even process a simple thought. Then I went to the hardware section and some other guy walked away from me muttering underneath his breath. If you want to support mom and pop, that's about it here. read more

Always helpful. Glad they are there close by. Super people. Reasonable pricing. Happy to support a locally owned company. read more

The employees are so knowledgeable it is unbelieveable. Every time I go in I'm impressed. They have a better selection and price than the big box stores. I needed xmas lights and they were able to tell me how to shelf was set up for LED vs filament and which LED white lights were cool white and which were warm white. They're quick and friendly and they have great prices. The staff takes pride in their store and there's nothing better you can ask for! I'm glad to have Do It Best Hardware in the neighborhood! read more

There is nothing like a local brick and mortar, especially when it's shelves are stocked with anything and everything one could possibly need. And, the staff is so helpful, always! read more

I love the service here! All the employees are very nice and helpful, it's always a good experience!

The only negative I can write in this review is Yelp limits me to 5 stars. I worked for BMW of North America for 14 years. I cannot count the number of times I recommended BMW dealers and their employees to visit the Wayne Do It Best Hardware to see great customer service in action. Anyone who owns a business should check out Wayne Do It Best Hardware and Chick- fil-a to witness first hand what engaging with the customer is really about. One could only dream of Brian Roberts and his Comcast crew learning more than they could handle from this small private hardware store. We all can learn such. read more

Great place to get advice and supplies. I highly recommend this store and all the staff.

Just stopped in to get some keys made. So many people there to help you and so kind! I think I will make this my go to spot.

I never leave here with more than I need, and never less. Outstanding customer service and tips to go with your project. I go to no other hardware for my needs. 6 stars. read more

Awesome store, great people. If you don't know where it is, right down Pennsylvania Ave from the Wayne Train Station. You would be suprised at the inventory that they carry for your local hardware store. It filled the void left from the old Park Hardware. Well worth the trip. read more

It's also known as "Do It Best", which says it all about this hardware store. There are always plenty of guys there to help and most of them really know their stuff, whether you need a piece of glass cut on the spot...advice on what kind of spray paint to use...or direction on which nail to buy. They fill propane tanks (not trade your nice one for a gross rusty one), will put together and deliver a new gas grill and in May, sell tomato plants started from seeds. ***** five stars read more

Best. Hardware. Store. Ever. Don't the the apparent size fool you. They have everything and more than the big box stores, including the most helpful, knowledgeable and friendly staff imaginable! read more

Went in a few days ago looking for a vacuum bag.. immediately greeted by an employee who asked what I was looking for and helped me right away! Great service. Will come back if I need anything. read more

There is no better retail store. Not just hardware store, retail in general. The people who own the store are beyond amazing, and they have hired nothing but fantastic, knowledgeable employees. I highly recommend trying this place out next time you're thinking of going to Home Depot. read more

I would rather go here than home depot or Lowes..its closer, the prices are right and you get the best service and advice from local pros..Support you mom and pop store in your community..this store is such an asset to the town of Wayne.. read more

I would never go anywhere else so long as this place is standing. I went in to get help with my smoke detector, they diagnosed the problem within minutes, offered a solution and never tried to sell me anything I didn't need. These people are friendly, quick, and very knowledgable; I have no compunctions about recommending them to anyone. read more

These folks are so helpful and really go above and beyond. I live in Philadelphia and I still do business all the way in Wayne just because of how knowledgeable this team is. read more

Another hardware store is located close enough to my home to go in a pinch. I have found Do it Best in Wayne to be much better, but I was under the gun for time. Both stores have a lot of old hardware store advantages--like screws and nails in a bin. Yesterday I needed two keys, I HAD to get for a tenant--made from an original numbered key. After two trips to the other store, because they were close and I was very short on time, the keys didn't work at all. The keys I had to get? I went to Do it Best Hardware in Wayne. They did it best because they did it right--and cheerfully. read more

This is the BEST hardware store ever. The staff is incredibly knowledgeable about everything. We needed a weird sized light bulb for an older lamp. My sister bet me $5 the store would not have the bulb. I am now $5 richer. The staff answered questions about lighting, mold removal, lawn care and made keys for us. They were very patient and answered the million questions we asked. I love the fact that the store is a small business within walking distance of the center of Wayne. read more

Absolutely, THE BEST customer service I have ever experienced. The staff is incredibly friendly in addition to being extremely knowledgeable and helpful. I went there one time to buy the Big Green Egg and vowed I would never buy from another hardware store again. They are truly deserving of the business they receive and any way I can support that, I will. read more