I personally like the great customer service... now in that respect I mainly shop in gun department…read morebut they go above and beyond in helping.... My last go around was with Kenny... great service and seems to know about pistols! Great experience!

In general, I like Coastal and shop there often. However, one thing that is very annoying. I…read morecannot tell you the last time that I called seeking info from a specific department and an employee actually took the call. Once you get transferred to the department you listen to elevator music forever until you give up and disconnect. Doesn't help to call back as you get the same result!!!!!!!!!!!!! I am an understanding person, but this is unacceptable. Poor customer service by phone.

First of all , don't believe anything that shows in stock regarding Remington bolts ,bottom metal…read moreand parts. Don't expect service from their sales staff. Response to email and frankly ,if you call you will get some hilarious responses that are purely comical and never the same from day to day. Even from the same My stock Remington bolt took 13 emails and four calls from me. The bottom metal I have no answers for has shown in stock for 17 days and I have no idea what the status is? Save the frustration and go somewhere else. I would think about all the information you are hearing about services and other types of problems and strongly reconsider this company.

RUN. Take your business elsewhere. I ordered a 284 Winchester reamer and talked to the man; he said…read moreit was on the shelf and he would get it out that day. Reamer arrive in timely manner so my gunsmith cut the chamber. Many rounds later I figured out( you know who) sent me a tight neck Sheehan reamer. I ordered a Savage model 10 bolt handle; NO PRIMARY EXTRACTION. The primary extraction cam is .050 too small. Sent it back and dozens of phone calls later still getting the run around ...ie. tech not here today; engineer went home sick; you have to talk to sales; they are in a meeting, etc. There are many great tooling companies out there, PTG is not one of them.

Sportsman's Warehouse website is archaic, poor functioning and irrelevant. When you can't bring up…read morea reel by inputting the brand and model number...why bother. I asked for customer help in the store and received a "deer in the headlights" response. Talking with a fence post is more productive. It's hard to believe a business in this era doesn't understand the importance of a functional website and employees with some knowledge base.

Friendly staff, good prices, convenient location not far off freeway. Shopped there…read moreToday found what I wanted with two knowledgeable and helpful staff. Walked to front of store. Checked out 10 min in and out and saved $10 to boot. Shopping experiences Don't Get much easier than that

Great experience @ Public Lands in Medford, OR. !!…read more I found Public Lands to be jam-packed with a wide variety of recreational supplies, outdoor necessities, apparel, plus much much more! They have well known high-end quality brands, that can be quite expensive, so be prepared to pay the price. The store itself is ridiculously huge and enticing... you could spend quite a long time here if you didn't have a specific target and/or budget in mind! The employees were productive and helpful when looking for specific items. When I was ready to purchase my items, Joshua was friendly and courteous. He also enthusiastically signed me up for their free membership. I had an overall pleasant experience and look forward to shopping here again. Thank you.

Neat offshoot of Dick's. I love the focus on national parks. Found some great Christmas gifts for…read moreour adult kids there. They had an amazing selection and I thought the prices were fair.

Exceptional inventory @ Army Navy Surplus in Central Point, OR. !!…read more It's always a good time here. No hassle, great customer service, and amazing selection of merchandise. They have more than what you'd think they would, plus some. Everyday necessities are in stock and some cool finds you didn't know you want or need. Very reasonable prices too!! Last visit, I snagged a small cross body bag in black for under $12 bucks. Enjoy!!

Talk about a great store. I have not seen anything like this in CA. Plus the one me there just…read moreclosed last month. The stuff here is more relevant to use anyway and actually useful. Great for camping and backing, security, medical and just about anything. We found patches and stickers clothes and knives. This place is awesome!

Bailie and Ben were very helpful in the shoe department. Service was quick, awesome recommendations…read moreand friendly personalities. Prices and selection are better than anything at the mall.

Great Customer Service by employee Kevin @ Dick's in Medford, OR…read more During my time here, Kevin was on the floor, and asked me if I needed any assistance. I let him know of my search for binoculars and he did indeed escort me to the binocular display case, and called for another employee to take over who knew more about them, which I appreciated very much. The next day, I returned in search of another item, and he was on shift again. He assisted me, used his inventory gadget to look up merchandise, and let me know what was in stock. Thanks Kevin! This store has quality merchandise, so be prepared to pay the price. Other employees I have interacted with here are subpar. Ask for Kevin.

We stopped in as tourists in need of a pocket knife. What a unique oddity Black Bird is! You are…read moregreeted in the lot by a 30' tall sculpture of a blackbird with poppin' delts. I was able to find a pocket knife that met what I needed and was amazed by the variety of items in the store. We spent some time talking to the birds, Ace and Betty. The face Ace knew to say Pretty Bird like Dumb and Dumber was great! We were only in Medford for one night, but so glad we stumbled upon this treasure!

I love this hardware store! Every time I am in Medford Oregon I have to stop by to take photos of…read morehuge Blackbird in front of the store! Also they have a whole store just full of things you don't see in other hardware stores. Very fun store to visit!

I called, spoke to George who found exactly what I was asking for and gave me the price. I came…read moredown and Eden took me right to them. Eden fished and showed different lures she knows work. Prices were fair, it was organized and service is fantastic. I don't understand all the low reviews. People know their stuff here and are great!

Went in on a Tuesday afternoon looking for tennis shoes. Very helpful staff that really took the…read moretime to help me find what I needed. All of the shoes were reasonably priced. Also, I was told that return is easy if needed (hope not). I took a long time, but they were super patient with me. Also, suggested a sun shirt since I was headed out for a long day outdoors. Again, prices seemed reasonable. Overall, great experience.

Mountain Provisions used to be located in the Ashland Plaza of which I might have wandered through…read moreduring those times. I'm not sure when they moved to their 2 level shop on Main street, nor do I remember what was here before. Afterall, Gayle and I have been coming to Ashland every year (except COVID) since 2006. I found a nice short and nice fitting sleeve button down shirt for 40% off and a useful Fjällräven travel pouch. There was more to consider, but that will have to wait for the next trip or closer to a future ski season. Store staff were more than helpful in leading me onward.

Great store with awesome gear and friendly, knowledgeable staff. What more could you want in an…read moreoutdoor store?

Great staff. Helpful. They actually enjoy working there. Manager nice and approachable. Store is…read morealways clean. It's my go to for sale shoes, camping and rec equipment. The stationary bike I got two years ago still works great! Thank you!

Great Experience @ Big 5 Sporting Goods in Medford, OR. !!…read more Outstanding customer service! I was greeted upon entry by Jeannie. She asked if I was looking for anything in particular and I was. She knew exactly where to find them and guided me to the selection she had in stock. Great prices and lots of other merchandise on sale! When I was ready to make my purchase, Jeannie was ready to ring me up! Thank you.