My first time at this office, it is in the Ascension Saint Agnes building, the first floor right…read moreoff the lobby, easy to find. I was a walk-in and handled well in order, approx 30 minute wait with 4 others in the waiting room when I arrived. Was here for a routine blood draw. Check in was easy, the secretary was cordial and efficient. They bring you back to what would be individual draw "rooms" (3 walls and a curtain), however the phlebotomist was just working out of one room and would call your name. The appearance was general boredom with the job, no real interaction other than name and birthday. She had earbuds in and I could hear random noises from under her hair. The blood draw itself was fine, she overshot the vein, so I anticipate a bruise, but she did get the vein after a slight adjustment. Overall it was a fine visit, the phlebotomist's lack of interest and overshooting the vein indicate to me it is just a job for her without the desire to do better. I will be back for future visits because of the convenient location and hours.

I am writing to express concerns about the patient experience at this location, which has become…read morechallenging since the departure of Ashley and Nadine. Specifically, I have observed that while generally a skilled phlebotomist, Andrea's patient check-in demeanor has been negative. On one occasion, patients waited for 25 minutes, leading one to leave.My attempt to address this with Regional Director Nicole Gray was not productive. Andrea returned from the back with her supervisor on speakerphone and, seemingly unfazed by the situation, exhibited unprofessional and rude behavior, including a dismissive verbalization of "I Don't Care!!!". This type of response is unacceptable, especially in a healthcare setting.I am also troubled by the handling of previous issues. I was informed that Nadine, who consistently demonstrated politeness, professionalism, and courtesy, was to receive an award. However, she was removed from this location and, to my knowledge, did not receive the promised recognition.Furthermore, my attempts to contact corporate have gone unanswered for several weeks. A separate, serious concern involves unsanitary practices at the LabCorp Catonsville location, where phlebotomists' extremely long hair extensions are allowed to come into contact with patients' arms.To resolve these issues, I propose the following:Immediate attention to Andrea's patient interaction skills, including training and clear expectations for professional conduct.Clarification regarding Nadine's departure and the status of her promised award.A prompt response from corporate regarding my previous communication.A review of hygiene protocols at the LabCorp Catonsville location, with immediate correction of the hair-related issue. As the patient, an experience at LabCorp should not result in distress. I am committed to working collaboratively to find another location to perform routine labs iand ensure a safe and positive experience. There is a pattern of unprofessionalism here. At this point, leaving a review and finding another LabCorp is the only recourse. Wishing everyone the best.

Your Phlebotomists are sharp shooters in finding my tiny veins to withdraw blood from…read more Excellent than another place we used to go to. We've recommended LabCorp to friends for their good job.

I always have a hard time with getting my blood drawn. I let the doctor know ahead of time and it…read morewent super easy. Was quick and there was no bruise left on my arm. I would definitely recommend.

Misdiagnosed. Billing office is impossible to get a hold…read moreof. Been trying to resolve insurance issue for months and they do not return my calls nor my insurance provider.

Took Mom there twice and received excellent care. Doctor was extremely kind and empathetic which…read morewas much appreciated. And they have x-ray capability which you can't easily find at Urgent Cares. Highly recommend this establishment!

This office moves at a terribly slow pace!!!! Chaotic. One…read moreof the staff members is loud and explains how her break, the fact that they have one rest room effects service.

Quick and convenient. With my insurance I am required to use quest laboratory. This location is…read moreconveniently located inside of the Columbia Medical Center neat Howard County General Hospital. There is always plenty of parking at the building. They take walk ins but I highly recommend making an appointment so you won't have to wait. I have an online account so made my appointment there. The check in process is done on a tablet right by the front counter. All you have to do is put your phone number in then scan your drivers license and insurance card. After checking in I only had to wait two minutes then I was taken into the back to have my blood drawn, the phlebotomist was professional and friendly. She completed the process painlessly. The whole time I spent in the office was less than 10 minutes. Great experience that's why I will continue to come back.

This is the unhappiest place coupled with rude and very sour personnel. Coming here for the very…read morefirst time and the technician manning the desk was so dark at heart and incredibly disrespectful. No good morning and you get no response if you try to exchange pleasantries with them. As I waited to give my sample, I overheard them speaking so hastily about a prior patient that was just requesting information after she left. If you are so unhappy there, why work there. This is not how you treat people especially when many of them are coming there for legitimate health issues. Is this how we treat people nowadays? Go somewhere else for better service if you want to be treated like a human being. They should not be working there.

Ruuuude. Easy and…read moreefficient to make an appointment online and check in from your mobile device upon arrival, but the overall pleasantry stops as soon as you are face to face with the actual LabCorp personnel. The lady at the registration desk was monotone, yet barky. The lady who took my blood was ruuuude. No "hi, how are you" or smile. She was very short and seemed frustrated/annoyed when I wasn't following her commands that she mumbled under her breath. Bloodwork, or any medical procedure, is a very personal experience. I expect some level of professionalism and staff that makes their patients feel welcome and comfortable.

Always late. Staff rude. Arrived for an appointment at 11 am still not seen 30 minutes later.read more

Arrived without an appointment because I was unable to make an appointment at any of the locations…read moreonline. Wait time was reasonable, nurse was delightful, office was efficient. It would have been a 5 star review if I hadn't tried to figure out how to make an appointment online unsuccessfully (screen froze once, spam alert message came up once) and if I had not gone to a different Labcorp location and been ignored by all the humans yesterday.)

I am writing this review for Precision X drug testing in Columbia, MD. I needed to have a drug text…read moredone for my insurance to check for nicotine in my system. This was all about my deductible okay? So I go there, they have this amount that you must pee up to on this pretty big cup. Then the sink is locked. I need to run the water to help me pee....especially if it's going to have to be so much pee.... he yells at me through the door to shut the water off. Then he said my urine wasn't warm enough.....I had to come back the next day to do the whole damn thing over again! They said my results would be available in 2-3 days. It's a whole entire week later and still no results. At this point the insurance guy is calling me because he wants to set my deductible. I call them exactly one week later to find out what's up.....he lies and informs me that they have been calling me everyday for the past three days. I have an iPhone. There is a clear record of all of my calls...even missed calls....three days? Lie. I still haven't gotten my results......DO NOT EVEN BOTHER! Go somewhere else to get tested. Don't come here.

From the owner: Drug Testing Background Screening…read moreAptitude/Psychometric Assessment Training and Coaching

I went to First Call on a Sunday morning and they were very helpful! They ran tests and I was in…read moreand out in less than an hour.

Great GP! Good listener, knowledgeable, caring, and really smart. Very nice staff, too.read more

Really nice guy with excellent bedside manner. Office staff is always polite and gets things done…read morequickly.