I use this site at least every 3 weeks. I have never had a difficult experience. The staff is…read morefriendly and professional.

I am writing to express concerns about the patient experience at this location, which has become…read morechallenging since the departure of Ashley and Nadine. Specifically, I have observed that while generally a skilled phlebotomist, Andrea's patient check-in demeanor has been negative. On one occasion, patients waited for 25 minutes, leading one to leave.My attempt to address this with Regional Director Nicole Gray was not productive. Andrea returned from the back with her supervisor on speakerphone and, seemingly unfazed by the situation, exhibited unprofessional and rude behavior, including a dismissive verbalization of "I Don't Care!!!". This type of response is unacceptable, especially in a healthcare setting.I am also troubled by the handling of previous issues. I was informed that Nadine, who consistently demonstrated politeness, professionalism, and courtesy, was to receive an award. However, she was removed from this location and, to my knowledge, did not receive the promised recognition.Furthermore, my attempts to contact corporate have gone unanswered for several weeks. A separate, serious concern involves unsanitary practices at the LabCorp Catonsville location, where phlebotomists' extremely long hair extensions are allowed to come into contact with patients' arms.To resolve these issues, I propose the following:Immediate attention to Andrea's patient interaction skills, including training and clear expectations for professional conduct.Clarification regarding Nadine's departure and the status of her promised award.A prompt response from corporate regarding my previous communication.A review of hygiene protocols at the LabCorp Catonsville location, with immediate correction of the hair-related issue. As the patient, an experience at LabCorp should not result in distress. I am committed to working collaboratively to find another location to perform routine labs iand ensure a safe and positive experience. There is a pattern of unprofessionalism here. At this point, leaving a review and finding another LabCorp is the only recourse. Wishing everyone the best.

Pediatric Appointment. I made a pediatric appointment…read moreonline for my toddler to ensure that there was a technician available for our visit. We got to the location about 10 minutes before our scheduled time. They did not call us back until about 30 minutes after our appointment time. No they were not terribly busy when we got there as all of the staff were gossiping about their reviews (ironically) in the office area. We were finally called to a room where we waited for an additional 15 minutes and three different people came into our room checked our paperwork and then left. It seemed like hot potato because no one wanted to work with our kiddo. Finally a woman named Shaniquia (unsure of the spelling) came in and she was nice enough but the actual stick went horribly wrong. She didn't really prep my kid before sticking him and it scared him to death and he wiggled and blood went absolutely everywhere. My husband and I ended up needing to help secure our son to finish the blood draw but this was so traumatic and I am terrified to know how this will affect our kid for future doctor visits.

Your Phlebotomists are sharp shooters in finding my tiny veins to withdraw blood from…read more Excellent than another place we used to go to. We've recommended LabCorp to friends for their good job.

Misdiagnosed. Billing office is impossible to get a hold…read moreof. Been trying to resolve insurance issue for months and they do not return my calls nor my insurance provider.

Took Mom there twice and received excellent care. Doctor was extremely kind and empathetic which…read morewas much appreciated. And they have x-ray capability which you can't easily find at Urgent Cares. Highly recommend this establishment!

This office moves at a terribly slow pace!!!! Chaotic. One…read moreof the staff members is loud and explains how her break, the fact that they have one rest room effects service.

Quick and convenient. With my insurance I am required to use quest laboratory. This location is…read moreconveniently located inside of the Columbia Medical Center neat Howard County General Hospital. There is always plenty of parking at the building. They take walk ins but I highly recommend making an appointment so you won't have to wait. I have an online account so made my appointment there. The check in process is done on a tablet right by the front counter. All you have to do is put your phone number in then scan your drivers license and insurance card. After checking in I only had to wait two minutes then I was taken into the back to have my blood drawn, the phlebotomist was professional and friendly. She completed the process painlessly. The whole time I spent in the office was less than 10 minutes. Great experience that's why I will continue to come back.

Very rude staff, dark, unhappy group. They can't seem to find paperwork and don't want to be…read morebothered. I was snapped at twice. Waited 30 min with an appointment.

This is the unhappiest place coupled with rude and very sour personnel. Coming here for the very…read morefirst time and the technician manning the desk was so dark at heart and incredibly disrespectful. No good morning and you get no response if you try to exchange pleasantries with them. As I waited to give my sample, I overheard them speaking so hastily about a prior patient that was just requesting information after she left. If you are so unhappy there, why work there. This is not how you treat people especially when many of them are coming there for legitimate health issues. Is this how we treat people nowadays? Go somewhere else for better service if you want to be treated like a human being. They should not be working there.

Always late. Staff rude. Arrived for an appointment at 11 am still not seen 30 minutes later.read more

Stopped into this Labcorp location to have bloodwork done. I was happy to find that there weren't…read moremany others in the waiting area, which I hoped would mean they'd have me in and out. The wait was the ONLY good thing about this location. There is an older black lady at the front desk who is just mean. No people skills what so ever! I answered her questions cordially, as she continued to bark more orders. She didn't even look up to speak with me. Probably the worst customer service experience I have even had! The phlebotomist, however; was a gem! She poked me once and I didn't even feel the pain I typically feel when giving blood! I hope she finds a new job, because the Labcorp location is horrible and no place for someone like her who truly loves what she does!

I am writing this review for Precision X drug testing in Columbia, MD. I needed to have a drug text…read moredone for my insurance to check for nicotine in my system. This was all about my deductible okay? So I go there, they have this amount that you must pee up to on this pretty big cup. Then the sink is locked. I need to run the water to help me pee....especially if it's going to have to be so much pee.... he yells at me through the door to shut the water off. Then he said my urine wasn't warm enough.....I had to come back the next day to do the whole damn thing over again! They said my results would be available in 2-3 days. It's a whole entire week later and still no results. At this point the insurance guy is calling me because he wants to set my deductible. I call them exactly one week later to find out what's up.....he lies and informs me that they have been calling me everyday for the past three days. I have an iPhone. There is a clear record of all of my calls...even missed calls....three days? Lie. I still haven't gotten my results......DO NOT EVEN BOTHER! Go somewhere else to get tested. Don't come here.

From the owner: Drug Testing Background Screening…read moreAptitude/Psychometric Assessment Training and Coaching

I went to First Call on a Sunday morning and they were very helpful! They ran tests and I was in…read moreand out in less than an hour.

From the owner: FirstCall Medical Center is a Maryland urgent care provider with five locations across Howard…read moreCounty and the surrounding area. Their team of physicians, physician assistants, and nurse practitioners treats most non-life-threatening illnesses and injuries faster than the ER, with on-site labs and digital X-rays.

Great GP! Good listener, knowledgeable, caring, and really smart. Very nice staff, too.read more

Really nice guy with excellent bedside manner. Office staff is always polite and gets things done…read morequickly.