Always late. Staff rude. Arrived for an appointment at 11 am still not seen 30 minutes later.

Arrived without an appointment because I was unable to make an appointment at any of the locations online. Wait time was reasonable, nurse was delightful, office was efficient. It would have been a 5 star review if I hadn't tried to figure out how to make an appointment online unsuccessfully (screen froze once, spam alert message came up once) and if I had not gone to a different Labcorp location and been ignored by all the humans yesterday.) read more

Stopped into this Labcorp location to have bloodwork done. I was happy to find that there weren't many others in the waiting area, which I hoped would mean they'd have me in and out. The wait was the ONLY good thing about this location. There is an older black lady at the front desk who is just mean. No people skills what so ever! I answered her questions cordially, as she continued to bark more orders. She didn't even look up to speak with me. Probably the worst customer service experience I have even had! The phlebotomist, however; was a gem! She poked me once and I didn't even feel the pain I typically feel when giving blood! I hope she finds a new job, because the Labcorp location is horrible and no place for someone like her who truly loves what she does! read more

I showed up without an appointment into a very crowded room. The front desk was very welcoming and I was seen in way less time than anticipated. Once in back, blood was drawn by a friendly tech and things went great. read more

Bridgette was great. She was courteous and fast with helping check in and assist multiple patients at one time. She was very pleasant and efficient read more

I "walked - in" on 3/7/2024 at 6:30 am when they first opened. I immediately registered via their kiosk. I waited for 40 minutes while others who continued to stroll in after me were taken first. When I asked about this discrepancy i was told "we'll take care of you when we can". Obviously they had no intention of seeing me , so I left. read more

This is my go-to Labcorp. I've been to many, many labcorps and need to get my blood tested regularly. I'm impressed with this location. Everyone there has been helpful and professional and I've never had to wait long. I will go out of my way to go to this location now. read more

I routinely need to have FASTING blood work done, every 6 months. I dread going to LabCorp. The kiosk check system does not work. I get emails and text messages that I have checked-in immediately after doing so ! Yet staff tell me I am "not on their board". This is a consistent issue, every-time I come in, it is the same song and dance. I check-in, get skipped, go to someone at the desk and ask why have I been skipped. The unpleasant lady, whom I am lucky enough to get each time I am there, today suggested I write a bad review. Because she said and I QUOTE " I can't control a bad or flawed technology system for check-ins" and ended it with a please and thank you, like she was giving exemplary customer service. I could maybe get past the glitchy check -in system if the staff there was even half-way professional and understanding of patients needs. It is 6:30 am when I go, I am sure every patient in there is fasting and trying to get to work. But the staff, well they genuinely do treat you like THEY are being inconvenienced by servicing you. Not sure if they just don't like working with the public anymore or perhaps they don't enjoy being an employee of LabCorp or maybe it is both. But either way the end result is a awful & hateful experience for the patient ! read more

Ample parking & ample seating within. I've come here for years, very convenient to me. Coming here is very similar to coming to the DMV. There is no real "good time" to come and even if the waiting area is empty, you will still wait. Never a quick 15 min lunch hour turn around. If you come here on your lunch break, you'll be late returning to work. The initial registration process tends to be really slow. Once you are registered, the wait for a phlebotomist is rather quick. The phlebotomists are rather skilled and the process is quick & efficient. Once you are called back, there is no wait. You are addressed immediately. I would suggest that they hire a stationary person for the front who can streamline the efficiency of the registration process so it'll lesson someone's time there. Unless busy, you should be able to be in and out here in 20 mins or less. read more

1 star....Basically because I've used this place at least 3x... my first experience was excellent there were two women who worked with me. I am a breast cancer survivor and can only use 1 side... And these 2 were the best... however the next few times I had a women who took blood from an odd place on my arm and I literally still have the scar.. Same lady the next time I went left me in a room and never returned. read more

I came on a Tuesday morning before 8am (no appt) and I was done in an hour. But for some reason, I still felt like it was too long. It was routine bloodwork and reading the Google reviews prior made me think it wouldn't take a full hour. There was also confusion bc they sent me and another person back to the same rooms and then had us playing musical chairs w/ various rooms. Staff nice enough...overall just an OK experience. read more

I usually like this location, but today was pretty rough. I got here at 9:30am for my 10:00am appointment. I am still currently waiting (it's nearly 11:00am). The whole reason I am here is because last time I got my blood drawn here, they ran the wrong tests and so I had to come back to get the correct blood tests done. This has been very frustrating. The employees seem nice and they are trying to be helpful, but they are severely under-staffed. Normally would give like 4/5 stars, but it's been awful today. read more

This LabCorp is the worst. I been here almost an hour, and I haven't been registered. I guess it would speed things up if she wasn't typing with one finger! read more

I came in today for lab work to get some blood tests done and I was treated by a woman with absolutely awful patient care skills. As a woman who knows her tendencies with getting dizzy during the process, the women showed no remorse or sense of care and proceeded to tell me not to work in health care. I never want anyone to be discouraged by a provider with an awful attitude. They were extremely rude. Find another place to get your bloodwork done. read more

Y'all. I hate going to labcorp. Always rude people. But this place was amazing. Thank you Dana( not sure how to spell) for being the best today! Someone give this beautiful and kind woman a raise! read more

In this tough time of being socially distanced, it is nice to be apart of a professional environment like Labcorp of Columbia, MD. Staff super helpful. Lab open and ready for business when I showed up super early today at 7:25am. I would have recommend coming to this Labcorp to get blood work done! read more

Awful. They forgot about me and skipped me. Didn't really even apologize saying she doesn't know what happened. Wasted so much time here. Avoid. read more

It's actually 5450 Knoll N Dr.. In anycase, it's very clean and though the people are not overly friendly, they aren't mean neither. Without an appointment, it took an hour for me to get my blood drawn. But I saw people who did have an appointment and they were seen in about 10 to 15 minutes. So note to self, next time, make an appointment. =) read more

I would avoid this lab at all costs. My 12 month old baby had to get blood drawn for her iron tests. The nurse stabbed her like she was doing liposuction. Couldn't find the vein after a while (baby screaming and huge bruise and broken vessels forming in my sweet baby's arms). I said, that's enough, we'll come back (because I wanted a different person) but she just looked at me with such irritation and said, well she's gonna have to get it done so let me just do the other arm- she's already crying, might as well stay and finish. she proceeded to chastise my baby telling her that her veins were just too small. SHE'S A BABY! I will never go back there again. I would pay out of pocket anywhere else. I called my insurance company to complain about the lab that they cover and they didn't give a shite. How in the world is this okay? read more

I was able to wait outside in my car until they were ready for me. I waited for three minutes, then was texted to tell me to come inside. The receptionist immediately took my info and was very nice and friendly. A few minutes later, the phlebotomist called me in to get my blood taken. She was personable and quick. It didn't take more than 20 minutes from the time i checked in to the time i was back in my car. Both the staff members were a joy to interact with. read more

So the 4 stars is based on the people who work at this labcorp, also note that we have only been here once so I can only speak to the people who were working that day. Everyone was nice and courteous and they answered any questions we had. I thought they did a great job! My issue is with LabCorp the company. My wife had a gluose test and there are several differant companies out there that make the gluocse drink. One of them as BVO, which is very bad for you and toxic. When we asked for another brand, they did not have any other, so we had to drink the toxic brand. I would hope Labcorp would stock differant brands to give people who are worried about what they put into their bodies a choice. I was greatly dissappoointed in LabCorp the company not the employees that work at this Labcorp. read more

Made an appt online, used the app when I arrived 15 min early, and got a text at my appt time. Took about 5 min to be called in. Thanks for making it easy! read more

Regarding recent visit to Labcorp location: 5450 Knoll N Dr, Columbia, MD 21045 I'm an RN and I just had the most horrifying experience at Labcorp. Firstly, the front desk staff member chastised my husband and I when we came up to the front desk, stating "I called your name three times" though she called me by my first name and mispronouced it. When I said "I'm sorry, I didn't hear you and you didn't say my name correctly" she continued to argue with us and even insulted my husband's handwriting. But the worst past was that the phlebotomist that was drawing our labs did not wash his hands or even alcohol his hands prior to putting on his gloves. I had to ask him to wash them. His clothes were disheveled, he was drowsy, and his hands were abit shaky. He also had a 1/2in long pinky finger nail. He dropped the needle assembly on the ground, then proceeded to pick it up and began to try to draw my blood when I stopped him and pointed out that he was nowhere near using aseptic technique. This young gentleman was also training someone with him that day, risking his bad practices being picked up by a new employee. I decided not to have my blood drawn there at all. We informed the manager, who was polite, but did not seem bothered that her employee was not following standard hygenic practices. We will no longer be using Labcorp and will have our requisitions be send to Quest instead. read more

Please do not go to this place! I went here bc it is in the same building as my doctor and it was just routine blood work, but next time I'll drive to another location. The tech I had (a light skinned girl with short hair) drew my blood and then set my tubes next to 4 other tubes that were not mine. Mind you I have on nursing scrubs and she was still doing things against standard practice. I said "oh are all of those mine?" To let her know I realized she was mixing blood tubes. She said no just the last 2. Very unprofessional to lay blood tubes from 2 different people next to each other for risk of mixing up specimens. Can I even trust my test results? Also, when she called me back she just hollered my name from the back and said "room 1". I couldn't even see her, but I did as instructed and opened the door and went to room 1. So then she goes to the waiting room looking for me, to which I had to say "I'm in room 1" uh like you told me. I'm seriously about to call joint commission on this place. read more

Currently waiting 2 hours after our appointment one. We arrived 15 minutes early. This is absurd.

What a terrible experience! Will NOT return to this location! I needed to go on a Saturday due to my schedule & was not able to get an appointment so I was prepared for a wait. It ended up beign almost an hour wait to get my blood drawn. What I was not prepared for was the rudeness of their staff. The woman at the check in desk had an attitude and was rude to everyone coming in. The woman who drew my blood was downright mean and was very rough when drawing my blood. I will never put myself through that experience again! Be warned! read more

Waited outside in 90+ degree heat for over 20 minutes and are first in line for their 1p.m. reopening. Then a woman and her kids come up behind us and wait for 5 minutes. We sign in first, she doesn't even sign in, and she immediately opens up her mouth complaining about how she wants to know if her order is in, so they help her first. Now we have to wait even more. Wtf. First come, first serve, idiots. read more

This review is based on my one and only visit so far. My mom and I went in at around 8am, and they called us almost immediately. We did not have the documents we needed from the doctor, so they suggested that we call and have the office fax the orders to them. As soon as they received the fax, they called us in. They needed to get a urine sample and blood from my mother, and every person we encountered was very pleasant. The person drawing blood seemed to know what he was doing, as he was quick yet gentle with the whole process (unfortunately, that's not always the case). Maybe we went in at the right time, but I was surprised by how quick the visit was. Hopefully, it's my last visit ever, but if I ever have to be back, I hope the next visit is as pleasant as it was this morning. read more

ABSOLUTLY ABSURD that because my 8yr old could not go to the bathroom for a specimen, I was charged TWO copays. One for original testing and ANOTHER COPAY the next day when I dropped his specimen off!! No one told me that while there, I guess they really just want your money! read more