I have a large, older computer and havnig difficulty with doing a work-around of a problem since…read moreparts are no longer available for it. David at Tower Computers spent over 15 minutes on the telephone walking me through a solution which worked, and I wasn't even a customer. The fact he took the time to help me although it would not result in immediate income suggests to me these folks are caring and legitimate. If and when I need servicing on my computers, I will try them first since they seem like a good bet. Thanks again, David.

What a terrible place! The guy says my computer is fixed, charges me $200 and it's not fixed. I…read moretake it back to complain, and he "graciously" doesn't charge me to "fix" it again, and it still doesn't work! I could open up a store and do what these clowns do!

Great customer service and very knowledgeable too. I have had my modem for around a year and…read morereceived excellent service when things didn't go as planned. Highly recommended and the support you receive is priceless. Alfredo gave me much better service than most places and got things fixed withing a few mins.

Arrogant, discourteous, unhelpful. Unable to assess…read morecompetence since after waiting a half hour to be helped (with five other customers coming in and being dealt with meantime) I got , did you get owner would not interrupt extended phone call of repair person, who had told me he'd be with me. "in a few minutes" Since I came by appointment with the store empty when I arrived except for the owner (and former repair person) and the new repair person who I just wanted to help me with configuring, my Apple, iPhone and laptop (@$100/hr cash only which I was happy to pay) I found this needlessly obnoxious. They have entirely changed their customer, friendly business model from a few years ago. Their right so to do. My right to go elsewhere and publicize why.

Did nothing. I build computers. I upgraded my laptop and because of some eye trouble i had…read moredifficulty in reconnecting small power ribbon. Went in and told dan the owner what trouble i was having. He said sure he can take care of it. 4 days later he still had not looked at it and now said laptop won't power on. He said he took everything apart and checked it out. HE LIED. I took the laptop back and took the laptop apart myself. Thermal paste and everything i had upgraded was not touched. When returning laptop to me he told me he had it all apart and would reassemble in about 20 minutes. Well 1 minute later he gave everything back to me. This is how i know he did jack shit As far as people giving him 5 star reviews i wouldn't be surprised that the names were made up and they posted themselves If he had done right by me i would have given him some more business. However since doing nothing and lying to my face i have warned these people to stay away!

This place is amazing. Always there to help whether a simple task or more complicated. Can always…read moretrust them with your computers. Have used their services several times over the years.

I had a brand new PC that would not turn on, I needed some help diagnosing the issue and after a…read moresolution was discovered quickly, I was able to order the part and have the entire computer put back together in a very short amount of time. Very easy to contact with great communication. As someone who didn't want to go crazy sending everything out and paying a lot, the price was extremely reasonable. At the end of the day, both parties were very happy to see my PC up and running.

Tim was extremely helpful in assisting me with getting my computer back and running. Very…read moreknowledgeable and responded quickly. I highly recommend his company for any computer repairs. I'll be sure to refer friends and family!

Chris is wonderful, competent and professional. We needed him to trouble shoot internet/ethernet…read morewiring issues and he was quick and efficient in helping us solve the problem. We can appreciate his prompt scheduling of time to come by even for smaller things, we look forward to having him back for any A/V or network related jobs. highly recommend him.

Chris was excellent! He updated our home audio and home theater system. We found him to be…read morereasonable in price and very reliable! He offered a series of options and worked within our price range.

Thanks to JTech Security Systems, I have peace of mind about my home security system. As someone…read morewho likes to travel, I always worried about leaving my home alone for extended periods of time. Although having a neighbor or a friend check in for me while I'm away is always helpful, now I can monitor my home right from my phone no matter where I am without having to inconvenience anybody--I love this!! I'm so glad I went with JTech for a variety of reasons: their up to the minute technology, accessibility, and price point. Jason was very thorough and knowledgeable in his explanation of features, and after comparing his company with other better known companies, I opted for JTech. Several months later I'm still very happy. If you are looking for personalized, excellent security service at a reasonable price, I highly recommend JTech.

I am a new mom who works full time. I wanted to add some cameras so that I can check in on the…read morenanny and family when i'm not at home. My neighbors have an interactive system and are able to control their entire home from their smart phones, I thought that it would be perfect for me but probably out of my budget. I researched my options after comparing multiple quotes from local and national companies and decided to go with JTech Security Systems. I was able to get next day appointment for an estimate. The owner of the company showed up. His name is Jason, He was very , personable and knowledgeable. What I enjoyed about him the most is that he wasn't a pushy salesman, I didnt feel pressured or obligated as the other companies made me feel to sign up same day. We discussed what my security concerns and goals were, Jason took his time and did a thorough walk through explaining potential security vulnerabilities that I overlooked, more importantly advised me on the lack of smoke and carbon monoxide detectors in my home. He also pointed out that my existing security system is hooked up to the telephone line which in the event of a burglary can be cut. New technology runs on cellular networks. I never knew home security was can be so in depth. Jason opened my eyes to all these potential threats. Out of all the security companies that showed up for estimates, Jason was the only one who came with a demo. It was great to be able to see and touch the products before I made a purchase. After careful consideration, I decided that Jtech was a good fit for my family and home. I upgraded my existing system for a new smart home security system. The main panel is touch screen and visually intuitive. The best part is that I can totally control it from my Iphone or computer, not only does it control my alarm but it is also connected my cameras, lighting, thermostats, garage doors and front/back door locks in my home . If I forget to turn the thermostat down before I leave the house, it automatically goes down to a set temperature when I arm the system away. Making my home more energy efficient. My favorite part is that I can keep an eye on my baby and pets anytime from work. I can also let people into my home such as the dog walker or contractor...all from my phone. I do not have to give out my alarm codes anymore or make copies of keys which can be duplicated or lost. I am so happy that I got this system. Its not just a security system...it's part of my lifestyle. I am connected to my home and family while I'm away...that is so important for a working mom...to have that peace of mind. I'm so grateful for this technology and to Jason for installing it and patiently teaching me how to use it as I am not so tech savvy. Another great part of my experience is the price, it was so much more affordable than I thought. He was able to work within my budget. I love it and highly recommend JTECH over the bigger corporations because of high level of personal service, great technology and affordability. I am also having Jason install a system at my business location. I've already referred Jtech to my family and friends and they love it too! Once you have a "smart home"...you can't picture how you ever lived with out it! Lena

I used these guys a few years ago - I'm about an hour from them to come do some work on my…read moreproperty. The asked me to buy a bunch of expensive equipment ($400!) for them to install and come set up a wireless network between 2 buildings. They came for 2 days and gave me a bill for $1500, but in the end they couldn't make it work! I do understand that they did travel to me and did spend time here, but you shouldn't take jobs that you can't do! After talking to them, the "best" they could do was split the cost with me, but I still had to buy the equipment! I will NOT be calling on these guys again.

Company advertises a 9 to 5 work day. No answer to the phone X3 times and no one in the store when…read moreI drove there. Doors locked, no sign on the door. Still it advertises a 9 to 5 time. I would think that customer service would be important, but not for these folks. Find someplace else

Quick, efficient, positive, a pleasure to work with them…read more Thanks Issac & team for smoothing out all our technical challenges

Thanks you for making my life easy. Best service ever…read more Resolve IT is the place to go.