My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

I brought my computer in because it was shutting off, the battery was having issues and my shift…read morekeys did not work. It took them almost two months to do anything with the computer. They didn't fix anything that I brought the computer in for. Just installed a new hard drive. When I told them about my shift keys still not working I was told that I could just use the on screen keyboard setting and that they would order a new keyboard. I never heard back from them. So, basically they fixed nothing that I asked them to. Installed a new hard drive that is questionable that was even needed. I am very dissatisfied with this service. When I try and call them they do not answer the phone.

I bought a new laptop to replace the old one. No way was I going to venture in setting up the new…read moreone and tapping into the hard drive. I left this all to the best comp specialists around. Quick turn around time, gave extra help to a novice like me. Very curteous and professional. I never hesitate going to comp. specialists for all my computer needs.

These small, independently owned businesses always seem to impress me because they operate on…read morehonesty, integrity, and quality service. That's what separates the fly-by-nights from businesses which have been around for 30+ years. I recently damaged my flatscreen 32" LED TV, which is only a year old. Rather than buy another new one, I figured I'd try getting this one repaired. I called Mcvey Electronics twice around lunchtime, got an answering machine both times, and didn't leave a message. He took the initiative to call me back anyway, seeing that I had called, to see if he could help me with anything. Try getting Walmart or another big business to call you back. That shows quality, personable service. I spoke with the gentleman regarding the problem with my TV and explained that there was an impact strike beneath the LED screen. He was honest and up front, explaining that I could buy a new TV for around the same price it'd cost to repair this one. He could've attempted to repair it and charged me hundreds of dollars, but instead he chose to give me honest advice - and probably cost himself a repair job in the meantime. I am an electronics and radio enthusiast. I'll use Mcvey Electronics for any repair work that I ever need done, simply because his response time was fast and because he had the integrity to save me from a costly repair.

From the owner: LCD, Plasma,DLP, Projection TV parts and repair. Antique…read moreradio repair.

Chris, the owner/manager, took the time to get a mil spec "grippy" case for my Android phone, even…read morethough he mostly deals in iPhones. He has all kinds of accessories, and he also repairs computers, too. His store looks very comfortable and is immaculate. He was very kind to wash his hands before touching my phone, and handled it with care as he installed my case. The last time I bought a case, the salesperson had dirty, greasy hands and got the grease inside and outside the case. When he was finished, he carefully wiped everything down. Everyone that I know who has been there can't say enough how fair his prices are, how well they (and their equipment) was treated and how comfortable it was if they had a short wait. Please note this is his new address. Yes, I will return!

Great and fast service. Chris is an exceptional businessman who takes pride in his work. He is…read moreextremely courteous and focuses on the needs of his clients. Ten stars!!!