My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

Crook - he wanted $75.00 to change a camera lense on my mobile phone. Its a 5 minutes repair!!!!read more

Honest and quality work. He goes well above and beyond. We walked in with an almost non functional…read morephone and walked out with a like new phone.

I had the back glass on my IPhone XS Max replaced and it came out excellent. Just like brand new…read moreagain!

I dropped my phone the other and as a result had a huge crack on the screen. I wanted to have it…read morerepaired right away and did not want to drive to the Apple Store about 50 miles away. I found this business on Yelp but with no reviews so I was a little skeptical. I texted Nick, the owner and I checked his Facebook page and found he had all good reviews. I made plans for him to come to my home which he did promptly at the designated time. He sat in his car for about 20 minutes to replace the screen. When he returned from his car my phone was perfect. Just like new!! Thank you Nick! By the way if you like his Facebook page he gives you $5.00 off! You couldn't ask for better workmanship nor the price. He beat the Apple price by $14.00 without the drive or the wait!!!

The best customer service you will find, today: very knowledgeable and personable. Had an issue…read morewith a phone and after no one would help me, I found Cellphone Repair Unlock. The gentlemen at the counter resolved the issue immediately. I highly recommend this place.

My wife dropped her iPhone X and the screen crack into pieces sharp enough to cut skin. Me I've had…read moremy 8 forever and needed a battery. Spoke to Sami? Explained what we needed and he said come back in 30 minutes. Tick tick tick 30 minutes were up and both phones were fixed. Two weeks later still no issues and I would say he saved us a trip to Apple Store. FYI call first they are looking for a new location

Would give zero starts if possible. Brought in phone with swollen battery. Phone was still…read moreworking. Just needed new battery. Well, now it doesn't work at all. Add to this the fact that we waited a month for the battery to come in, and the fact that they seem to open and close whenever they feel like it. AVOID THIS PLACE AT ALL COSTS!

These people don't know what they are doing. They had to replace a battery with the Google Battery…read morereplacement program and they ended up damaging the phone. The phone couldn't receive service after they put their claws in it. DO NOT go there!!

great helped fixed m problem in 10 minutes awesome!!!!! very nice never been so satisfied with a…read moreplace. never going to best buy again

While traveling through the area, I needed to replace the power cord I had forgotten. These guys…read morewere able to replace it (they made sure it was the correct cord for the machine), and took the time of offer help with some other computer related issues I'd been having. Nice, independent retailer, right on Main Street.

A small business in New Paltz that does a great job at a reasonable price with quick turnaround. I…read morebrought my wife's laptop for a bigger solid state hard drive, the charged me $75 less than any other place near here and had it back on the day promised. (Two days later)

I highly recommend Crystal and Matthew for any Computer, smart phone, repair or upgrade. It's rare…read moreto find the level of personal care they provide. A family business offering a much needed service in Ulster county,

The service was fast and great. You usually don't get those together. They replaced the battery in…read moremy Samsung 21 ultra 5G, which was difficult from what I understood, but they did a wonderful job.And i'm so happy with it.