These small, independently owned businesses always seem to impress me because they operate on honesty, integrity, and quality service. That's what separates the fly-by-nights from businesses which have been around for 30+ years.
I recently damaged my flatscreen 32" LED TV, which is only a year old. Rather than buy another new one, I figured I'd try getting this one repaired.
I called Mcvey Electronics twice around lunchtime, got an answering machine both times, and didn't leave a message. He took the initiative to call me back anyway, seeing that I had called, to see if he could help me with anything. Try getting Walmart or another big business to call you back. That shows quality, personable service.
I spoke with the gentleman regarding the problem with my TV and explained that there was an impact strike beneath the LED screen. He was honest and up front, explaining that I could buy a new TV for around the same price it'd cost to repair this one. He could've attempted to repair it and charged me hundreds of dollars, but instead he chose to give me honest advice - and probably cost himself a repair job in the meantime.
I am an electronics and radio enthusiast. I'll use Mcvey Electronics for any repair work that I ever need done, simply because his response time was fast and because he had the integrity to save me from a costly repair. read more
