My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

The owner of this store is outstanding. I never knew this shop was here and found it while…read moresearching Yelp for computer stores. I called looking for thermal compound for a processor chip. He told me he didn't have tubes but could give me a little of his own that he uses for repairs. While at the shop, I also needed clips for a processor fan, and he gave me them as well. He didn't even charge me. He ended it with an old-fashioned handshake. In my opinion, this was great business on his part. I'll now be a customer for any computer needs because this proves to me he'd be fair with his prices. He was friendly and professional, and seems like an honest businessman running a local mom-and-pop shop.

Fantastic! Knows his stuff, gives you time, has loaners, sooo reasonable and fun to talk to. Will…read morebring every tech item here in future. Can I bring my car too?

Nick has saved me again! My lap top was infected with some AI virus and almost crashed everything,…read morebut Nick worked on it like crazy and was able to get it back to normal. He also sat with me to reinstall everything because he knows I'm a computer Idiot. I can't recommend him enough! If you have trouble, He's knowledgeable, quick, and reasonably, priced, and very patient. Go to Him. Thanks Nick! Bill Edwards, a repeat customer.

AM Computers was very responsive and well priced. Their work was very timely and they are good…read morecommunicators

The best customer service you will find, today: very knowledgeable and personable. Had an issue…read morewith a phone and after no one would help me, I found Cellphone Repair Unlock. The gentlemen at the counter resolved the issue immediately. I highly recommend this place.

My wife dropped her iPhone X and the screen crack into pieces sharp enough to cut skin. Me I've had…read moremy 8 forever and needed a battery. Spoke to Sami? Explained what we needed and he said come back in 30 minutes. Tick tick tick 30 minutes were up and both phones were fixed. Two weeks later still no issues and I would say he saved us a trip to Apple Store. FYI call first they are looking for a new location

Would give zero starts if possible. Brought in phone with swollen battery. Phone was still…read moreworking. Just needed new battery. Well, now it doesn't work at all. Add to this the fact that we waited a month for the battery to come in, and the fact that they seem to open and close whenever they feel like it. AVOID THIS PLACE AT ALL COSTS!

These people don't know what they are doing. They had to replace a battery with the Google Battery…read morereplacement program and they ended up damaging the phone. The phone couldn't receive service after they put their claws in it. DO NOT go there!!

The short version: Seth wasted 7+ weeks of my time and $430 of my money. My dryer was broken when I…read morecalled him and remains broken to this day. My dryer started tripping the breaker, so I called and scheduled an appt. Seth came and said it was definitely the motor. He ordered a new one and said it should take 7-10 days. It ended up taking 14 days, and 21 before he actually came to install it. Immediately, the dryer had the same issue, and his tune changed to "it's definitely the electricity." It felt like he was throwing very expensive spaghetti at the wall rather than admitting that he had falsely diagnosed the problem and unnecessarily replaced the motor. Before he left, he did get it to work and said something about how the new motor may have just been tight and needed to loosen up. I felt very uneasy and honestly should not have given him the rest of the payment, but I'm an idiot. Sure enough, the dryer stops working the following week. Called him, was told he is on vacation. Had to wait another week. When he contacts us, he tells us he is going to pick the dryer up and bring it to his shop. He can't do that until the following week. This should have been expedited, considering he charged us $430 to fix something that clearly did not need to be fixed and also considering we then had to already wait a week once it broke again. Seth picked up our dryer and said we would definitely get a call by Monday or Tuesday. By Tuesday evening, we had not heard from him. My husband called and was told Seth wasn't available, but that he would call back tomorrow. Wednesday comes, no word from Seth. Again, my husband calls. Again, he's not available. We called again on Thursday and finally got a call back later in the evening. Seth can't figure out what is wrong with our dryer, will "possibly" drop it off at our home tomorrow (Friday) and if not, will "definitely" drop it off Monday. No apology and certainly no offer of giving us our money back. He is taking no responsibility for his lack of expertise or for the fact that he clearly doesn't have enough knowledge to fix our appliance. The arrogance is truly astounding. Save yourself time, money, and headache by avoiding this company at all costs.

I called for my twenty year old gas range, the igniter on the broiler wouldn't light they came out…read morepromptly the next day and had it up an running . Two weeks later the igniter on the oven went, once again they were out within two days, and within twelve minutes had the oven working . They are polite and friendly and know their work. I wouldn't hesitate to call them again if I needed them.

I highly recommend Crystal and Matthew for any Computer, smart phone, repair or upgrade. It's rare…read moreto find the level of personal care they provide. A family business offering a much needed service in Ulster county,

The service was fast and great. You usually don't get those together. They replaced the battery in…read moremy Samsung 21 ultra 5G, which was difficult from what I understood, but they did a wonderful job.And i'm so happy with it.

Crook - he wanted $75.00 to change a camera lense on my mobile phone. Its a 5 minutes repair!!!!read more

Honest and quality work. He goes well above and beyond. We walked in with an almost non functional…read morephone and walked out with a like new phone.