Never had any issues here, I prefer the Fullerton location over the Buena Park one due to proxemics…read more+ friendlier staff at Fullerton Dellyn was my ultrasound tech and she was extremely professional, informative, and patient with me as this was my first ultrasound Scheduling was fine as i was able to match their earliest availability and there were no issues with my insurance

My husband and I both were sent to Shin for MRIs by our separate doctors. My husband for his spine…read moreand me for my shoulder. The front desk, although not overly personable, are friendly and efficient. We each checked in with ease on both of our visits. The lobby has a few chairs, however there is room for more and I suggest they add some additional chairs as during both visits patients were standing for part of their wait. Bathroom is clean, office is tidy. Wait times for each appointment were not bad at all. Scheduling our appointments was also within a reasonable time. Parking is marked on the street for Shin patients at no cost, which is nice because this area is really tough to find easy parking and what is easy to find will cost you. Only one of our visits were we able to take advantage of the reserved spots, but very nice that they have them available. Now to the MRI. My husband is very claustrophobic and told them both on the appointment setting and in the office prior to the MRI. We both felt that the techs could have been a bit more sensitive to that. He felt like he was barely on the table when they shoved him into the machine without saying a word or warning. He was not mentally prepared for this. My husband is definitely no wuss, trust me, he's a rugged man's man through and through, but his claustrophobia is straight up real. His 45 minute MRI was cut short to 10 minutes because the anxiety got too high for him. The anxiety is not the technicians' fault, but maybe had they been a bit more sensitive to his phobia and gently eased him in, it may not have been so bad. He did return a week later with some comforting valium and the awareness that he would be flung down the chamber like a dude at a water park. He successfully made it through that second test. Now he's prepared. During my MRI, I did notice that they get you done in a hurry. It did not bother me one bit as I have no claustrophobia at all. Paying attention to the swiftness of the loading into the machine, my husband was right, they get you in fast. My headphones weren't even on my ears yet and away I went into the canal. But, again, for me it was fine, just noticing it since my husband was so sensitive to it. All-in-all, Shin was a great place to have our MRIs done, the ease of appointment setting, the wait time, the efficiency, the parking. Great job with all of this!! Our only suggestion is that when you have someone with true claustrophobia, a little extra care, compassion, and preparedness would be nice. Great job Shin! Would have no problem returning... and honestly neither would my husband, he'll just need the valium and the self-given pep talk first.

I had a wonderful experience with the team of the MRI department I recieved an admitting form on my…read morephone prior to my appointment it helped me save time in the office. When I got there I was a half hour early I was told to wait until I was called. they explained everything about the process and got started, before I knew it I was done got dressed and left very happy with the personnel they have working there. Thank you!

I've been here twice. Excellent service each time. Receptionist is very friendly and helpful. The…read morex-ray tech made me feel comfortable and helped me through it. I had a few MRI'S done each time. After each one and in the middle of it, she asked if I was ok. Office is clean and I'm always in and out. Glad they use this company. I've been to other places and I can't say the same things about them.

My apprehension for the MRI was quickly allayed with the calm and professionalism at the office…read moredesk and particularly with Carvin (the MRI Tech) who surprised me with a beautiful rose after the appointment. Thank you

I went to another MRI facility and it was awful could not do it!! Them My chiropractor scheduled me…read morehere !! This place was a 10 so kind so patient the tech was soothing just made this as pleasant as possible!! I definitely recommend this facility the blinds helped ur choice of Music and then a beautiful rose was given after!!

Even though it is not usually covered by insurance, once you get older, my doctor likes to order a…read morecalcium score test every five years to access heart attack risk. Luckily, my score was 0 (perfect) five years ago, and it was time for a recheck. This time, I was referred to Imaging Partners in Orange. I called to schedule an appointment and Elyssa was so friendly and helpful. They had a cancellation and were able to book me only two days out. She took all of my prerequisite information quickly and sent me a link to complete some paperwork online ahead of time. I arrived 15 minutes before my appointment and was impressed by their very modern and clean facility. Check-in was a breeze since I completed the forms online ahead of time. I only waited about five minutes and was called back. My tech Khan was very friendly and made everything a breeze. I laid on the bed feet first and he put a few heart electrodes on my chest. The bed raises and slides you into the center of the CT machine. It was not claustrophobic at all, and the CT machine spinning made very little noise. An automated voice instructs you to hold your breath twice for about five seconds, and then again twice for about 15 seconds as the bed slowly moves back and forth through the ring taking images. The process only took about five minutes, and I was in and out of the office in about fifteen minutes. I took the test on a Friday afternoon and the results will be sent to my doctor and posted in their online portal for me to view on Monday. Insurance usually doesn't cover this test, and the cash price was only $200. I had a great experience here, and will look forward to coming back in five years.

Staff here was lovely. Very quick and professional. The facility is clean. I felt safe and taken…read morecare of during my scan.

I had a great experience getting my X-rays done here. The front desk staff were very kind,…read morewelcoming, and helpful from the moment I arrived. I especially want to mention Gabriel P and Josh H, who took my X-rays. They were both professional, efficient, and made the whole process quick and smooth. Gabriel was amazing -- very friendly, funny, and extremely professional at the same time. He made me feel comfortable and relaxed throughout the appointment, which I really appreciated. You can tell he genuinely cares about patients and enjoys his job. Josh was also very kind, respectful, and helpful, and together they made the experience much easier and less stressful. Thank you both for the excellent service!

I had a very disappointing experience at this facility due to what I observed from the staff and…read moremanagement. While I was waiting to schedule an appointment, I could clearly hear an employee, whom another staff member identified as Lily, discussing highly personal matters with coworkers in a public area. The conversation included details about family issues and the use of offensive language to describe family members like "bitch" and "whore". And to also hear that her son is going to jail or something related to that . This was inappropriate for a professional healthcare environment and created an uncomfortable atmosphere for patients. I was also concerned by the way Lily interacted with other employees. From what I observed, her communication came across as disrespectful and dismissive. The staff appeared overwhelmed and uncomfortable, which reflected poorly on the workplace environment. Additionally, I noticed her spending time on her phone rather than appearing focused on work responsibilities. Because of this experience, I decided not to schedule my appointment and will be seeking care elsewhere.

Having been to this urgent care several times, I can attest that it is indeed "fast!" Dr. Azeem and…read morehis assistant are wonderful and efficient and skilled. Both visits, my wife and I were treated with kindness and respect, and we both feel we received excellent care. The office is spotless, and parking is easy (just enter from the St. College side.) I highly recommend The Fast Urgent Care in Brea and Dr. Azeem!

I had a very disappointing experience with Dr. Azeem. I went to this urgent care for multiple itchy…read morered bumps that I believed were insect bites. He diagnosed the condition as contact dermatitis and prescribed oral antibiotics and oral steroids for one week. He also advised me to pay $250 in cash instead of billing the visit through my insurance, which made me uncomfortable. Because I was concerned about taking these medications without being certain they were necessary, I later consulted a dermatologist. The dermatologist diagnosed the condition as mosquito bites and advised me to use hydrocortisone cream. The bites healed within approximately three days with the topical treatment. I understand that medical opinions can differ, but I was very concerned that I had been prescribed oral antibiotics and steroids when the dermatologist determined that only a mild topical cream was needed. Based on my personal experience, I would not recommend this practitioner.

The woman at the front desk with the outdated bleached hair seriously needs to have her attitude…read morechecked. The level of rudeness and arrogance is completely unacceptable, especially in a medical office. People come here because they are sick, worried, and nervous about what they may be diagnosed with. Nobody is asking the front desk staff to be warm and fuzzy, but basic politeness and professionalism should be the bare minimum. My mother had an appointment, and I walked up to the front desk to sign her in. This woman completely ignored me. I stood there waiting, not knowing whether I was supposed to sign something, sit down, or continue standing there. Finally, I had to ask, "Am I just supposed to stand here?" Her response was simply, "Yes." Seriously? What kind of customer service is that? You work at the front desk. You do not own the office, and you are not doing patients or their families a favor by acknowledging them. There is absolutely no reason to treat people as though they are beneath you or an inconvenience. She needs to be removed from the front desk and retrained on how to interact with patients and their families. If you dislike dealing with people that much, perhaps a front-facing position in a medical office is not the right job for you. And unfortunately, the older woman sitting next to her wasn't much better. What is going on with the front desk at this place? The technicians in the back, on the other hand, were very nice and professional. It's unfortunate that the people patients encounter first leave such an awful impression of the entire office. Management seriously needs to address this. Patients deserve basic respect, especially when they're already walking into a medical office worried about their health.

This place was very accommodating to our schedule and they have late hours which is even better…read more We arrived at this Buena Park location at night time and the front desk lady was great. She was one of the nicest front desk person we've met so far and everything went smoothly. The machines here are the newer ones so you don't have to remove your clothing or shoes to get an MRI. The technician was also very nice and everything was done faster than I thought it would take. We were supposed to go to another place but after reading the reviews of that place, we're very glad to have chosen this place over that one even thought his one is further distance.

Outstanding Care and Customer Service!…read more I cannot say enough great things about Dr. Sean at HTC Medical Imaging. From the moment we contacted his office, he was incredibly courteous, respectful, helpful, and compassionate. He went above and beyond to get my son in for an MRI of his knee right away, which meant so much to our family. The entire experience was fast, efficient, professional, and affordable. Dr. Sean took the time to make us feel comfortable, explained everything clearly, and genuinely showed that he cared about helping my son. In a stressful situation as a parent, having a doctor who treats you with kindness and urgency makes all the difference. It's easy to understand why parents, families, and other doctors consistently recommend Dr. Sean. His customer service is truly exceptional, and the level of care we received was outstanding. I would highly recommend Dr. Sean and HTC Medical Imaging to anyone needing an MRI or imaging services. Thank you for taking such great care of my son and for treating our family with such compassion and respect! Five stars all the way!

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

We had a great experience at Forever Yours Ultrasound for our 18-week scan…read more Vanessa was so kind and made us feel really comfortable. We were able to bring family, and the couch seating made it easy for everyone to enjoy the moment together. I had not seen the baby since week 12, so this meant everything to me. Such a special experience. We will definitely be back for our 30-week ultrasound!

Alexis was awesome and made the whole ultrasound extra special! Baby boy was sleeping and covering…read morehis face- and she was able to still get clear images and caught him smiling a lot. Overall it was such a beautiful experience and we had the office all to ourselves! Thank you Alexis :)

These 5 Stars go to Mario the person in the back who is actually doing the MRI…read more He was so friendly and very informative. Walking me through the whole process and keeping me informed of what is happening. Plus adding humor to the whole thing really made me relax. Unfortunately I can't say the same for the front desk staff. As a person who manages a medical office I understand what should be expected when you walk in to a place like this. When I stepped in it seemed the main person in the front computer was on the phone while the one in the back was just on the computer. Neither one acknowledged me as I stood there awkwardly not knowing what to do. The one that was on the phone eventually asked me if I had an appt. That was it "no hello welcome" nothing. To me that's just bad manners and terrible customer service. As I was leaving I had to wait for Mario to hand my disc copy of my images and once he gave it to me that was it once the again they were on the phone I wasn't sure if I had to do anything else or if we were done with the appt. I understand being busy and having patients on the phone but a quick "hi welcome take a sit I'll be right with you" goes a long way and more if it's the first time a patient comes in for these exams. Thank you again Mario for your awesome care and amazing customer service!

I hate closed MRI's so I had an open one done at Precise Imaging. Jerry was very accommodating and…read moremade sure I felt comfortable. I really appreciated that. He also offered to sit with me during the scanning which really helped my anxiety. 10/10 would recommend going here under Jerry's care.