Been to eat too many MRI places in the past couple years (getting old and having accident prone children sucks lol) This place is by far the best, I've been here 3 times. They called me to schedule the appointment. Appointments were readily available. Office is clean and the staff is super friendly. The front desk ladies, the actual tech and the helper were equally as helpful and friendly. Bonus, they gave me a CD of my images (without asking) and uploaded the images to my provider. Then thanked me with a single rose! read more

Advantage MRI - Brea - Along with CD of my MRI, they gave me a single rose. How cute! - Diagnostic Imaging Near Me - Brea, California

The staff were friendly and polite. I was given some forms to fill out and after a short wait got into the MRI session. The technician explained the process and treated me with respect and humanity. Good place when you need a MRI. read more

Very appointment friendly. Never had an issue getting an MRI appointment on short notice here. (Of course with no insurance hiccups). I think they have their system dialed down pretty well and I've had numerous imaging done here. Pretty easy process. Clean facility and friendly staff. Easy to get a hold of a staff on the phone as well, which is always a plus. Recommend if it's near to you! read more

I have come here a few times and every time they have the same cordial service . The quality of care for their patience's is outstanding . I'm a bit claustrophobic and they make my MRI time super comfortable . They really make you feel good and not scared . I recommend this place read more

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Open Advantage in Brea is the best! Lucia is amazing because she was able to get my MRI approved and scheduled in about an hour after dealing with Wave imaging in Lakewood who couldn't get me approved for my MRI in over 3 weeks! I live in Long Beach but it was worth the drive to Brea to Advantage. There is easy parking, their office is on the ground floor with easy access. They are so professional and they had me in and out at my designated appointment time! If I need any future imaging I will only be using Advantage from now on! Thank you Lucia and team for actually caring about patients! read more

This facility is the absolute best! The people working here are so so nice and accommodating it's easy to park they run on schedule and they get you in and out. I didn't have to follow up for anything they gave me my CD as soon as I left the imaging room and my report was emailed to me within 48 hours. If I ever need imaging done this is the place I'll go to. read more

Big thanks to Janet and Jackie for making my MRI appointment so easy today. I usually struggle with the check-in process, but Janet was awesome and very helpful. Jackie was also super nice and made sure I was comfortable throughout the visit. It's rare to find such a supportive team. Highly recommend! read more

My son injured his knee on his dirt bike and his orthopedic specialist ordered a MRI. The location recommended could not get us in for almost 2 weeks. Thankfully, Advantage MRI was recommended to us from a friend. I called this morning and was able to get a same-day appointment. I also planned to pay cash, but the team at Advantage MRI took the time to call my insurance and obtained authorization. They provided excellent care for my son. And while I hope this is the only MRI we need, I would not look any further for another place to get a MRI. Janet, Lucia, and Jacky were AMAZING. read more

Great tucked away location, and friendly staff who made the whole experience smooth. Worth booking here!

I've been to this location twice now, and have had exceptional experiences. Upon arrival I have received a very welcoming greeting. Once received by the MRI technician she has been very friendly and explained the whole process and very careful to make your treatment as best as possible. read more

No complaints at all, really. Very organized and friendly office. The girl at the front desk was really pleasant and thorough. She made me feel right at home and took the time to get both of my doctor's information so that they were able to both get the results. No confusion, no attitude, just helpful and personable. I appreciate that in medical staff! I do need to say that the woman putting me IN the machine and running my test was not very friendly or warm. But she was adequate and explained things to me so I knew what was going on and what was going to be happening. I had 2 lengthy MRIs, so I was there over 2.5 hours. Once my tests were over, a male angel named Robbie/Roby (however he spells it) helped me out of the machine with a huge smile and a wonderful attitude!! If he were the technician throughout my whole visit, I would have not one thing negative to say about this place at all!! On the way out of my testing, I was given my CD with the test and also confirmation that the results will be at both of my doctor's offices with in 24-48 hours. Plus the real wonderful gesture is the rose given to patients. MRIs are not a fun thing but my experience at Advantage MRI was seamless and flawless, I would 100% have complete faith in them should I need to have any further testing done now or in the future. Thank you!!! read more

Advantage MRI - Brea - Advantage MRI: I'll be like all the rest and post my flower too, really nice touch!!! Honestly made my day. - Diagnostic Imaging Near Me - Brea, California

Sarah did an amazing job explaining the procedure and was empathetic and knowledgeable. She made the process manageable and less stressful.

They're fast at procuring insurance approvals and getting you in the door. Staff is friendly and make the experience less daunting.

I have been putting off my appointment because I was afraid of being claustrophobic. I spoke with Jackie a few times before my actual appointment. She was very helpful, comforting and caring and provided many helpful tips for me to get through it. If requested, they will actually blindfold you in the waiting room so that when you walk into the actual MRI room, you do not see anything. I did not opt for that because I was OK with seeing the actual Machine advantage MRI has wider bore machines in my case. It was OK because I did opt to be blindfolded right before they slid me into the MRI machine. They give me headphones and earplugs so I was able to hear some soothing music and the machine noises were muffled. My main concern was the fear of claustrophobia as soon as I walked in, Jackie treated me with so much kindness and concern. She was amazing absolutely amazing and her assistant Sarah were phenomenal. This is the kind of care that everyone should have no matter what facility they visit! I do hope that Jackie and Sarah know that there level of knowledge care comfort and concern did not go unnoticed. I would've never made it through without them. They also let my husband in the room while the procedure was being done. He was able to hold my leg and it felt so much better that I knew I had somebody there. One good thing that my husband was telling me is that I shouldn't worry because my entire body was not inside the MRI machine. It was from my stomach up since it was a brain MRI I had a MRI without contrast. Total time was about 40 minutes. I do have to say walking in the front desk. Ladies were not as kind as Jackie and Sarah. They need to work on that at the front desk. read more

I would give 10 stars if I could. I felt compelled to write this review. Please take the time to read. I needed a last minute MRI due to unexpected injury. I called when they opened, I was given an appointment same day at 1:45. Being the Monday before Thanksgiving, I didn't expect to get an appointment so soon. The front office staff Alyssa, Janet and Lucia were extremely caring, professional and answered all of my questions thoroughly. The MRI Tech. Jackie was professional and very patient. Making sure I was comfortable before beginning my MRI. I've had a previous back surgery and cannot express how grateful and how I truly appreciated her kindness and professionalism. Being in pain and anxious, she was very reassuring and calming. My entire experience with the ladies at Advantage MRI-Brea, from scheduling my appointment to the completion of my imaging, was a very pleasant experience and one I wanted to share. They even gave me a rose for the holidays, such a kind gesture. These ladies really made me feel cared for, I'm a retired nurse and today I was treated how I would have treated one of my own. Thank you all!! read more

I've had several MRI's done and this was the best experience by far. They're kind, clear, informative, comfortable, and efficient! The facility is clean and warm. I get anxious at these things and I did t feel any anxiety this time! read more

Just wanted to give a shout out to Lucia in the front office, being so sweet and kind. Her patience is noticeable along with her great customer service skills. You Rock! Also to Tay and Paul the tech's in the back, helping patient in MRI machine, you put me at ease. Thank you for what you do!@ read more

Was referred here by my attorney. Needed MRI for my back from a car accident. Office is clean, front desk young lady was cheerful and it was 6:45am. The changing room had gowns for all sizes folded neatly. The room also locks with a key. You can take your test knowing your items are safe locked in the room. My technician was very professional and nice. I believe his name was Rob. He offered me ear plugs or headphones before I entered the machine. I chose earphones and he asked what I liked to listen to. Very sweet. :) Everything was modern, sanitized and in order. He helped me off the table when the procedure was done. I'm posting this review because at the end of my visit before I left I was given a single rose as a thank you for coming in. It brightened my day because I was miserable from the test, and also felt drained after being in the confined space of the MRI machine for so long. The rose took my mind off all that and it made me feel so much better. Thank you for your thoughtfulness. I took my rose into my office and put it on my desk and all day coworkers asked about it. read more

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Jackie and Sarah were amazing at making sure I felt calm and comfortable during my shoulder MRI. They talked me through the entire procedure and ensured I knew what was happening. The MRI tunnel can be uncomfortable due to the confinement, but these ladies are stellar at ensuring I was ok and understood what was happening as well as timeline. The front office team is also very helpful and ensure your needs and questions are answered. Would def recommend them! As much as I hope to not need an MRI again, this is where I'll go if needed. read more

This place is great, everyone is so nice and professional, I needed an MRI asap and they took me in the same day!! Very efficient, would definitely recommend 100%. Thank you for such great treatment. read more

The front staff was courteous and professional but the lady performing the MRI was cold and lacked basic patient communication skills. She cuts you off when speaking to her multiple times and makes you feel like you are wasting her time. I also had a back/spine issue and had a hard time getting off the table but she offered me no support to help me get up off the table. She expected that I would hear her instructions succinctly after placing headphones over my ears and then acts gruff when I asked her to repeat herself? She definitely did not live up to any form of "MRI with Compassion" advertised by the company. She acted to me like she rather be somewhere else rather than helping patients. Probably had a bad day but that provides no comfort to the patient... read more

When I arrived there was a power outage and my appointment was delayed. Despite circumstances being out of their control, the staff was very professional and respectful of my time. They worked with me and I was able to get my MRIs done same day instead of rescheduling or going to a different location. I would highly recommend this place for anyone in need of an MRI. read more

Very unpofessional and no respect ... went in for a mri today and when I asked for a copy of the private policy so I can read before I signed the 2 lady's at the front desk made It very obvious that they got annoyed and while I was reading it they mocked and try to belittle my injury all because I asked for the policy so I can read it.I AM GOING TO FILE COMPLAINTS on both of the lady's and the business. Those lady's had no respect for me as a patient their attitude overshadowed the thoughtfulness that the person in charge was trying to symbolize with the rose read more

The best experience! Roby(the tech) was super nice. He gave me a headphone, asked what kind of music I want and he would talk through the headphone making sure I'm ok. The front office staff was sweet and friendly and by the time I was changing they had the CD ready for me!!! To top it off they gave me a rose that honestly made my day! Thank you for all the good things you do: ) please never change read more

Advantage MRI - Brea - Diagnostic Imaging Near Me - Brea, California

My insurance covers 90%. I was told to pay $250 immediately. So $2500 MRI? Is my math off? Hopefully they reach out and explain it was a mistake. Otherwise, do not go here. When I questioned the girl scheduling appointment she was annoyed and told me to call my insurance. read more

You get a rose at the end of your session! This is like the freaking Bachelor of MRIs. Their motto is MRI with compassion and they absolutely live up to it. I came here after a different diagnostic center was incredibly busy and this center was able to accommodate me so quickly. They checked all the insurance for me and took care of the authorizations. The office is located in a very posh and clean complex - with a soup plantation for after you finish! My technician was so positive and friendly - and she's the only other person I met who loves MRIs as much as I do. The facility is so comfortable and upscale compared to most imaging centers, and they even give you a choice of music with Spotify to listen to. read more

Advantage MRI - Brea - You get a flower after they photograph your insides - Diagnostic Imaging Near Me - Brea, California

Had a lower back MRI today, I was totally freaking out because of the small space you have to be in for 25 minutes. Paul my technician was amazing, he was so patient and understanding and allowed me to start when I was comfortable and ready. He checked in on me very frequently making sure I was ok. If it wasn't for his compassion and understanding of my anxiety I would have had to reschedule. Thank you Paul! Your front office staff was also very pleasant. read more

Wow what a great experience from start to end. I spoke to Stephanie Front office to schedule appointment on Friday and was very accommodating she got me in on Monday afternoon. When i arrived i was greeted and treated very kindly. But the best experience was how well Robbie the MRI technician made me feel super comfortable with it being my first MRI ever i was a bit nervous he was very professional and compassionate and the best part is that he let me listen to my fav artist while having the MRI done on some gnarly headphones. I highly recommend this office for anyone nervous or scared to have an MRI done read more

Wonderful employees and great service! If you need an MRI this is your place! They treat you so kind and professional! I will never go anywhere else! read more

I'm so blown away at how fast I was able to get an appt and how fast the results were delivered. The staff is extremely nice and so eager to help. Definitely recommend them as a team to take care of mine or my child eran needs. Thank you guys!! Cadena Family read more

As I entered were professional. This MRI I fought for 1 year 3 months to get in a CORUpT MemRiALCArEHosPITAL LEGAL SyteM Of CORuPTIoN !!!!!!!!! the MRI was Done I believe. We cannot read or see results as the films are under a special corrupt medical code. They protect themselves. I got a report on my Tibia and Calf Nerve Destruction. Said normal slight Edema. The absolute LI on the planet!!!!!!!!!!!!!!!!!! I am going the truth. Ru. Run. Run. Run More from this MRICenter They are FrauD. RUN. Go ElseWhere NoW !!!!!!!!!!!!!!!! read more

I recently visited Advantage MRI after talking with my orthopedic surgeon. She would only recommend two MRIs for quality (one being the hospital) and Advantage. I visited Advantage after the hospital said my appointment would be a month out (I'm so glad they did). This gave me the chance to try Advantage MRI and although I don't write many reviews, this place is impressive and I felt I should. Very professional office staff and technician, short wait, thorough prep. Clean and easy to get to with fast return on results and high quality imaging as opposed to many others. Thank you, thank you, for taking the time and for being so professional and courteous. Hopefully I don't need another soon but if I do, I'm happy you're nearby! read more

I was so amazed on how friendly and professional the entire staff was. They greet you with a smile from the moment you walk in door. The tech that did my MRI was very friendly, the fact that he was a male made me a bit uncomfortable. But it only lasted a minute because of how friendly and PROFESSIONAL he was and that made a big difference. The wait time was very reasonable and not long at all. I was complaining about the long drive from my home to there. At the end that was not important at all by time I was done with my appointment I was a happy camper.To put icing on my visit I got a beautiful red rose!! My husband was laughing on our way back because I couldn't stop talking about how much I like this place and that I was going to refer some of our patients to them :D I'm so glad I was referred to them for my MRI :D!!!!! Josefina Flores read more

Great staff, newer equipment so you didn't feel like a sausage trying to fit into a hot dog bun.... know what I mean? The staff is so amazing and thoughtful! 10/10! read more

My mother had an appointment here today and she just can't stop raving over how wonderful the customer service was and the attention she was given while in their care for her right ankle. read more

Went to this MRI location due to an automobile accident. When I arrived at my appointment the power had just went out to the whole building. Jessica was very sweet and thoughtful due to the inconvenience. The power came back on in about an hour. I was able to get my MRI done and it was a great experience. Thank you for your amazing hospitality! read more

What a bunch of incompetent individuals. Scheduling appointments with them is a nightmare. They give you a date, then cancel the day before because of scheduling problems. Or, call you saying you missed an appointment that you know nothing about. Incompetence!! I doubt they would give the doctor the right set of MRI images. read more

Great place, great customer service, everyone was very nice, polite and willing to assist in any way. Very clean and got the CD with my results as soon as I had put my clothes on. They follow up with you on your appointment date and keep you posted in case anything is missing from your Dr. read more

Such a great experience for something that's not fun. Everyone was so kind and friendly and didn't make me feel weird. Would definitely recommend! read more

My review is based on the horrible experience I had with the billing person. I had my MRI done about 3 weeks ago. I had nothing but positive experience about getting MRI done at Brea location. Scheduling appointment was easy, front desk staff were kind, technicians were accommodating and helpful. After I paid with health care reimbursement card, I asked for an itemized receipt. They said, billing is done outside of their office and it will be mailed to me in 2 weeks. After 2 weeks, it did not show up. At this point, I am getting emails from health care reimbursement office to submit my receipt (not credit card receipt) otherwise, they will freeze my account. I called the office and they forwarded my call to this billing person. This person was unprofessional, gave unclear excuses of why the receipt was not mailed. I finally asked her to email me the receipt. During the conversation, it was very clear to me that she was not paying attention to what I was saying so I had to give the information about my visit several times. In the end, she said "i will email you now". The email did not show up. A day later, I called again and my call is forwarded to the same billing person. She took my email address again and said "I will email you in 5 minutes". I asked what her name was and she mumbled so bad I could not understand what she said. 10 minutes later, still no email and I had to contact the manager to address my issue. Again, my experience with Advantage MRI was nothing but positive until I had to deal with the billing person. Unfortunately, one bad apple spoiled the whole barrel. read more