Just got two CT scans here in two weeks time period. The first was no contrast and second was with…read morecontrast. You basically arrive 30 minutes early to fill out a questionnaire that they suggest you do it online before arriving. You go to your perspective line and checkin. If you have a referral they'll take it from you but they normally already have it from the primary care or specialist doctor. Your wait time varies but mine took no more than 10 minutes. My first scan was quick as you undress and put on a gown and instructions were easy to follow. As for my second scan I was poked multiple times which irritated me but it got done and I was on my way. I thought overall they were efficient and I got out of there quickly. They have plenty of parking outside. If referred again I'd choose this location.

This review is for suite #208. I had a very disappointing experience. My 8:30 AM ultrasound…read moreappointment was canceled by the office, but I was never properly informed. Because I was instructed to fast (no food or water) before the exam and arrive at 8:10 AM, I followed all of the instructions and drove to the office. Before my appointment, I received multiple phone calls from the office. Each time I answered, there was complete silence. No one spoke, and no voicemail was left. When I called back, the office was closed, so I had no way of knowing that my appointment had been canceled. This is very concerning. If you're going to cancel a patient's appointment, please leave a voicemail or send a text message. Patients shouldn't have to guess why they're being called, especially when they're fasting and driving to an early morning appointment. When I shared my concerns with the front desk, I expected some understanding. Instead, I was told that "most people prefer phone calls." That completely misses the point. My issue wasn't that they called. It was that no one spoke, no voicemail was left, and no text was sent. Even if I were in the minority, basic communication is still important. I wasted my morning, drove to the office unnecessarily, and fasted for no reason. I hope this office improves its communication so other patients don't have the same experience.

My apprehension for the MRI was quickly allayed with the calm and professionalism at the office…read moredesk and particularly with Carvin (the MRI Tech) who surprised me with a beautiful rose after the appointment. Thank you

I went to another MRI facility and it was awful could not do it!! Them My chiropractor scheduled me…read morehere !! This place was a 10 so kind so patient the tech was soothing just made this as pleasant as possible!! I definitely recommend this facility the blinds helped ur choice of Music and then a beautiful rose was given after!!

I want to recognize Maria for the exceptional customer service she provided when I called the…read moreoffice to make an appt for my mother. She apologized for the approximately 10-minute hold as soon as she answered the phone, acknowledged the wait, and kindly explained that they were short-staffed. Her tone was warm, professional, and genuinely caring. I usually dread calling to schedule appointments because I'm often on hold for 20 minutes or more. In my experience, the person who answers rarely acknowledges the wait or apologizes for it, which can be frustrating. Maria made a lasting impression because she treated me with kindness and respect from the moment she answered. I wanted to take the time to recognize her because she truly deserves it. She is the kind of employee every healthcare organization should strive to hire and retain. Thank you, Maria, for making what is usually a stressful experience a positive one.

I normally don't leave reviews but I thought this could be helpful for management because this is…read morefrustrating. I was notified by my doctor that I needed an x-ray. It was very last minute, so no appointment was available. When I called the office, they stated I could do a walk-in. I asked how long it would be and the person on the line said there was no wait at the moment and no one in the office. I left my house immediately and was at the office in less than five minutes. When I walked in, the lobby had six people waiting. I expressed my frustrations because the receptionist said it would now be at least an hour wait. I don't believe they were truthful when they told me there was no one at the office because another gentleman in the office also claimed the same experience. He told me when he called, they said there was no wait and when he came to the office, there were people there and all of a sudden there was a wait. It's frustrating when they are not upfront and not telling the truth just to get you in the office.

I had a great experience at Fast Urgent Care! The staff was friendly, welcoming, and very…read moreprofessional. From the moment I walked in, I felt cared for and appreciated. The service was excellent, and the team took the time to listen to my concerns and make sure I was comfortable. I truly appreciate their kindness, patience, and the care they provided. I highly recommend Fast Urgent Care to anyone looking for a place where they will be treated with respect and compassion! Thank you Dr. Arfan Azeem.

I had a very disappointing experience with Dr. Azeem. I went to this urgent care for multiple itchy…read morered bumps that I believed were insect bites. He diagnosed the condition as contact dermatitis and prescribed oral antibiotics and oral steroids for one week. He also advised me to pay $250 in cash instead of billing the visit through my insurance, which made me uncomfortable. Because I was concerned about taking these medications without being certain they were necessary, I later consulted a dermatologist. The dermatologist diagnosed the condition as mosquito bites and advised me to use hydrocortisone cream. The bites healed within approximately three days with the topical treatment. I understand that medical opinions can differ, but I was very concerned that I had been prescribed oral antibiotics and steroids when the dermatologist determined that only a mild topical cream was needed. Based on my personal experience, I would not recommend this practitioner.

So this is an updated review from a previously updated review ... Follow along, I'll explain…read more After leaving an a updated review of a not so pleasant second experience, the owner and ultrasound technician both made it a point to get a hold of me & and not only apologize for my previous experience, they offered to give me a rescan at no charge. The only reason behind them doing so was to offer me the experience and service that I deserved. I went in today for my rescan & was greeted by the owner herself. What a wonderful person she is by the way! It looked like she had hired a few more people, which is great because this will minimize interruptions for the working tech. I was quickly taken back to the room and the scan began. Both the ultrasound technician and the owner were working together to get the best picture possible (again, I have an anterior placenta, so understandably it's difficult) they managed to get some really good pictures! The owner was very patient & she was genuinely interested in catching the baby's features in every picture she could capture. She always asked if I was ok or felt uncomfortable, It was a great experience from beginning to end. It was a pleasure coming back & the owner was thankful that we did and that we gave her the opportunity to regain our business. The fact that she went out of her way to make sure I had a perfect experience really shows how much she values her customers and her business. I respect and appreciate that. Thank you for the great pictures ladies :)

The ultrasound itself didn't feel very thorough. Usually the technician would point out different…read morebody parts and make your time there feel very personable. Unfortunately we did not get this experience here. Complaints: -I'm pretty sure we did not get the full allotted time we paid for. -the ultrasound felt rushed and very impersonable. -technician really didn't communicate much with what was going on. -the pictures we received were pretty crappy. I've received better pictures when the fetus was 7 weeks old. Overall we went wanting to get a better feel/bond with the baby....but we left very disappointed and jipped!

just left my rescan appointment here - had a great experience! also had a great experience our…read morefirst time, just too bad our baby didn't show her face. i didn't get the name of our first tech but she was very sweet and we loved our time with her. liz did our second scan and she was able to get our baby to face us within minutes. she measured our baby, took amazing photos for us, and took great care of us overall. would definitely come back + recommend to anyone! thank you

Can you hear the beat within my heart? Can't you see my love…read moreshine through the dark? Can you hear the beat within my heart?... Yes you can hear the beat. You can book an appointment online or over the phone. I booked over the phone as I had a few questions. 5/5 Customer Service From reserving online to the actual appointment I felt we had great treatment all around. They answered all out questions and helped us navigate their app. Melina was great with my wife. Asking if she was comfortable the whole time. 5/5 Media & Stuffed Animal We bought the package that gives you images, video and a recorded heart beat of our baby that goes into a stuffed animal that you can select. The images go onto an app and you can download them instantly. The stuffed animal is a cute touch to keep your babies heart beat close until you're able to hold your bundle of joy. 5/5 Accommodation Whether you go with 1 or a group of people they can accommodate you. We took our kids and the abuelitos to see our bun in the oven. They have seating and a screen so everyone can see the bundle of joy. When we were finished another party was going in and they looked like they were doing a gender reveal. At least 15 people went into the bigger room. Parking hasn't been a problem as they have other businesses in the same complex. There is an elevator if you need it as it's located on the second floor. If you have a little bundle of joy that you wish to see or hear, visit Heavenly. God bless

Got appointment set up after an accident - they booked us within a week. Came in on a Saturday…read moreafternoon- they called us early the same day to see if we could come earlier. I was able to get all my paperwork done online which saved me lots of time. Once I checked in I was in getting my MRI in 5 minutes. Pretty basic waiting room but it works.

If you can be referred to another facility I highly recommend it. The staff is incompetent,rude,…read moreand slow. The buildings and treatment areas are run down and dirty. This place is just awful all around.

Well the only thing i'd complain about is that there is no reason to get there 30 minutes prior…read morewhen the paper work takes 5 minutes at most.I can see later in the day getting backed up i guess. At least they were on time since I was the first appointment of the day. The lady who actually did the MRI was amazing and made me feel comfortable.

I came here for a mammogram and the actual exam itself was fine -- the staff at the office treated…read moreme well and the process wasn't bad. Where things completely fell apart was the follow-up and customer service. A few days later, I received a letter from Huntington-Hill Breast & Imaging Centers saying I needed additional imaging and to call their number to schedule. Naturally, that was stressful to read -- getting a callback after a mammogram is scary. But when I tried to follow the instructions, their phone/AI system was awful to get through. After being transferred around and spending way too much time on hold, I was finally told that they don't even do the test the letter told me to schedule there. Instead, I had to call my doctor to be referred somewhere else. This made no sense to me. Why send a letter directing patients to call you to schedule if you can't actually perform the recommended imaging? It feels careless, especially considering how stressful breast health follow-ups already are. To make matters worse, when I spoke to a staff member, she said she had no control over the letters. I get that it's not her fault personally, but the system is broken -- and patients end up paying the price in stress and wasted time. Overall, the in-person visit was fine, but the communication and phone experience were really disappointing. If you're going to send out official medical letters, they need to be accurate and align with what your office can actually provide.

I came here just to ask a simple question about insurance. The front desk lady seemed unhappy to…read morehelp. She started talking to her coworker in their own language about how I was bothering her work and how annoying I was. She was pretty shocked and embarassed when I replied to her in Mandarin and understood everything she said. She apologize, but it shouldn't have happened in the first place. It made me feel disrespected.

very bad attitude! Front desk lady is rude and refuse to do my blood draw at 11.50am. They closed…read moreat 12.30pm!