We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

A water heater failure brought CCR into my life. A rather traumatic and disorienting event was…read moresoothed by Abraham and the CCR staff as they filled my home with fans and packed up all my belongings to store during renovations. I took the opportunity to upgrade several areas and CCR was gracious and adaptable as a sudden remodel sent me into somewhat of a tail-spin. Jose the Project Manager could not have been kinder or more diligent in moving the project along. All the staff were friendly and did good work. It took six months vs the three months I was initially quoted, but I expected that....construction projects always take longer than desired. I highly recommend CCR for a clean up and restoration event. It's a difficult job working with traumatized homeowners - CCR exceeded my expectations with the customer service and I am extremely happy with my newly renovated home.

After being flooded by a neighbor's water leak, our condo propert management used CCR to repair…read moredamages to our unit. The communication regarding when workers would be there was zero- unless we contacted and asked for information. The workers would show up hours after their supervisor said they would be there, and on two occasions, not at all, with no communication to let us know that they wouldn't be there. Repainting had to be done 3 times - wrong color; painting over drywall mud they left on trim from repairing holes they cut in walls. Flooring had to be placed twice because they forgot to use the underlayment that was sitting next to the boxes of flooring. While reflooring, they removed a baseboard heater and tried to shove it under the bathroom cabinet - laying floor in front of it. In order to remove heater, flooring had to come out or be scratched up. The wiring that needed to be capped off was taped up with painters tape instead, with power left on. They left the common areas filthy with construction dust and debris. We cleaned these areas after they left, on many occasions. They left garbage from the renovation for us to dispose of. Because we left an unfavorable review on the sign off papers, they hounded us with phone calls afterward. Their bill to our property management company was inflated and included areas that were not damaged. Workers took personal phone calls while working and talked while "working" on replacing our drywall and paint - not paying attention to what they were there to do. Parts of our vanity, sliding doors and toilet were thrown away by work crew and had to be replaced. We finally became so disgusted with the quality of workmanship that we asked them to leave with work uncompleted. They wanted to come back, but we are not allowing them access.

Our house had a moisture problem from seepage hidden underneath, and of course then we found the…read moremold. UGH! Anyways, Sound Crawls was recommended to us. They basically inherited the business and experience from Clean Crawls (which was a big name contractor around King and Snohomish years ago.) We met 2 people from Patrick's crew, they were polite, hardworking, and super chill. The crew always showed up on time -- which is saying something because I-5 can be so unpredictable. Pat kept me in the loop the whole time with updates and photos of the damage. We're first-time homeowners and Pat took the time to explain things to us. Gave us tips etc. Straight-up, no BS or NO upsells! The work they did for us was top-tier. I am a "perfectionist" and I was happy with how everything turned out. If you see your home as an investment (because it is), Pat and his crew should be your go-to. The best part is they're honest. None of that, "Oh, we didn't include this in the original quote because we didn't see X, Y, Z coming." The guys on the crews been around for 15 YEARS and pretty much know what's probably going on beneath the surface before they even start. They handle all sorts of things like crawl space work, drainage, insulation, vapor barriers--the works. If you got a house problem, they got a solution. ** One thing to note: they are super hands-on and always busy, so if you call and don't get through, give it another shot. I think my wife said she called them 2-3 times because the crew's always on the road. **

What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172

The entire crew that came to support my remediation was nothing short of AMAZING--from Wendy who…read moredid the initial call, contracts, and follow up, to Eddie who did incredible inspection work and explained everything every step of the way (always available by phone, too), to Stephanie and David who also went the extra mile to ensure the job was done right and done fast. I highly--like Mt. Everest highly--recommend them. I hope I never have water damage again, but if I do, I know who to trust and who to call.

Adam at PuroClean of Marysville has saved us on 3 seperate occassions and we will never use anyone…read moreelse! First time, we had a leak from a refrigerator ruin our kitchen floor. Second time, huge water damage from a bad contractor who didn't secure our roof and rain poured inbetween our walls for months, causing mold contamination on 2 levels of our home. Third time was rain damage from a recent storm that lifted shingles off roof. All three times Puroclean came within hours of my initial phone call, secured the house, prevented further damages, and set up dehumidifiers and fans to dry out. For the mold damage, they promptly removed all material with mold contamination, replaced the drywall, etc. to bring the house back to its normal state. They billed my insurance directly and worked with them for payment. Adam has always been professional, kind, and empathetic with our situation(s). You cannot ask for a better person/team in your corner when you are experiencing a nightmare that requires quick and decisive measures!

highly recommended, great work and great employees. I was super satisfied by the customer serviceread more

Water Leak Remediation. Would not commence work without my signing a contract I was not allowed to…read moreread while my house was actively flooding. Demolished custom kitchen cabinets they had been forbidden to touch from the beginning, illustrating either not understanding the difference between restoration and remodeling and/or simply ignoring the preferences of the homeowner. Team members consigned items to "trash" that were NOT trash, including a roll of almost-new carpeting that could have been used to re-carpet the stairs from which they tore carpeting (unnecessarily). Used far more dehumidifiers 24/7 than necessary, and for a week to 10 days longer than necessary. Can't wait to get the electricity bill. Allowed crew to use a carport (not part of house) as a shortcut for their crew to carry demolished flooring to their truck, leaving it with a broken door, boxes of garbage and boxes they had packed to take to storage but did not take. Left refrigerators and a full freezer without power, resulting in hundreds of dollars' worth of spoiled food, its smell, and requiring remediation on the main fridge for the lingering smell. After stating they were finished, we were left with nails sticking up out of floors on both levels of home; drywall dust and paste everywhere both inside the house, and outside on the front steps and driveway; a large pile of demolished plywood subflooring, and the above-mentioned boxes of garbage. The large panel of drapes from a sliding door had been tossed outside in a heap, now wet, stained and drywall-dusted. At this point, they were fired. WORST OF ALL, they have still not provided--a month later--either me or my insurance company with either an INVENTORY or the location of virtually all of my possessions taken to storage from my home. So was this remediation of water damage or the world's slowest home robbery?

This is the second time we've used Crawl Pros. First for our crawl space, then for our attic…read moreinsulation. They've been great to work with and did a fantastic job in both places. The crawl space was much lower than competition because they accidentally did an additional crawl space that we hadn't contracted for. Oops. But it paid off in our decision years later, as the attic quote was a little higher than their competitor, but we chose them anyways. We felt safe they they would be worth the extra cost, and kind of felt like we owed them from the prior experience.

Crawl pros provided an estimate for $13,000 after inspecting my crawlspace. They said there was…read moremold and it needed to be remediated. I had my doubts so I had 3 other different companies check out the crawlspace. No one agreed that I had any mold and everyone's estimate was much lower. Crawl pros would have literally gotten me to overpay 10k.

I had a really positive experience with Empire Vue…read more At one point he noticed that one of my porch columns was damaged and was concerned it could be a safety issue. Even though it wasn't something urgent for him, he took the time to drive about an hour to come by and check on it to make sure everything was okay. That level of responsibility and care really stood out to me. As a homeowner, it meant a lot to see someone take that kind of ownership and genuinely care about safety rather than just the job itself. He was professional, thoughtful, and clearly takes pride in what he does. I truly appreciate the effort he made and the peace of mind he helped provide.

Great at working through strange DIYs from previous owners and troubleshooting one offs. Unforeseen…read morecircumstance led to extensive restoration work. Their team did a great job of hunting down issues and fielding hurdles.

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

We had damage to the basement ceiling following upstairs plumbing issues. This required extensive…read moredrying and some sheetrock cut away. Drying lasted little over a week with multiple humidifiers, heaters and blowers going 24hrs a day. Colby kept excellent records of daily progress, informed us daily of decreasing beam moisture percentages, and patiently explained their methods and purposes in detail when asked. They took measurements daily and on weekends when necessary. Upon completion, they cleared equipment and cleaned thoroughly. Colby communicated with the ins company when the job was done to settle the account. We enjoyed working with Colby and his partner. Their work was thorough and very professional, and they helped restore a sense of safety to our house after this plumbing incident. It was an overall very good experience, and I recommend this company without hesitation.

The Affordable Restoration team took on a very stressful mold situation for us and put us at ease…read morewith their professionalism, work ethic and integrity. They took every safety precaution to keep our family safe by setting up a complete chamber around the attic hatch, running fans for days after they were done for negative airflow, etc. Their communication was excellent and we received DAILY photos on the updated progress. They were a pleasure to work with and I highly recommend!