* 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

The golf service was EXCELLENT! Mark Kim was super informative and also gave some tips in putting…read more Having someone with 40 years of golf experience is priceless. He changed the grip on my son's putter and even gave recommendations if we decided to upgrade. Glad we chose Dick's for our golf needs.

I needed some hiking pants and I found some nice ones for a good economical price. The service was…read moregood and the lines moved quickly. It's a smaller Big 5 store but has everything you need. The store was nice and clean and filled with inventory. Easy parking in the rear of the store.

It's too bad that I will no longer be going to this store anymore. Granted this black manager w…read moresome foreign accent said he'll make an exception on an opened item. I had to repeat myself to him that I DID NOT OPEN it and he continued to bark back! Seriously! This is one man who gets offended when a woman corrects him! He even told me to stay quiet! Wow! He's the one who continued to accuse me of opening the package! It's no wonder the rating on this location is super low! The staff are sweet. Sadly the manager has to GOOOO!

Bummer It's not set up as a retail store. Maybe it was in the past because the past reviews made we…read morewant to drive here and Check it out bummer. Online orders you can pick up here.

Best humans beings making the best clothing for work ,play and just hanging out .i cycle and when I…read morecommute I'm wearing my swrve shorts ,belt ,socks and sometimes t shirt hoodie .when I ride on a cool Saturday morning most likely wearing my swrve wool socks .i own a pair of jeans that go well with boots when u did to dress up and sale hoodie goes well when u are out on the town .Roxy and the team are always willing to answer any questions and have my order ready at the door .Support local businesses and look super cool doing it .

Signed up a team of 8 kids or play indoor soccer, paid for jerseys for all of them, said they…read moredidn't sell them, so now I'm wondering where my $115 went.

Stay away from this place!!!!!…read more I bought a beenie with a pom pom on it and after wearing it only one time the pom pom fell off. Their return policy is they will return items within 30 days with a receipt. When I went to return it they refused because I took the tags off before wearing. What the fuck!!! Of course I am going to remove the tags before wearing it. Now because of that they won't return their defective product they sold to me only last week. This place sucks. Please go somewhere else.

We went to Jeko Golf for a club fitting for my daughter, and the experience was outstanding. Josh…read morewas extremely knowledgeable and highly technical, taking the time to explain all of the measurements and how each adjustment impacts ball flight and overall performance. He was also incredibly patient and detail-oriented throughout the entire process, making sure we selected the perfect combination to truly customize her clubs. The shop has everything you could need, and the level of care and professionalism really sets them apart. Highly recommend Josh and Jeko Golf--an excellent experience from start to finish. We went to Jeko Golf for a club fitting for my daughter, and the experience was outstanding. Josh was extremely knowledgeable and highly technical, taking the time to explain all of the measurements and how each adjustment impacts ball flight and overall performance. He was also incredibly patient and detail-oriented throughout the entire process, making sure we selected the perfect combination to truly customize her clubs. The shop has everything you could need, and the level of care and professionalism really sets them apart. Highly recommend Josh and Jeko Golf--an excellent experience from start to finish.

Glad I found this great local shop. Very friendly knowledgeable. Came in to get some clubs…read moreregripped. Brought my own grips and was charged a very great price IMO. Very professional and clean job done. Will be swinging these baby's tomorrow. Thank you for a great job. Will definitely be coming back for future repairs.

This place has excellent customer service! I called Friday morninf when they opened to see if they…read morehad an item in stock since I needed it asap and surely enough they did. I asked for shipping info and they told me if I place the order it would go out immediately that day and it did. The prices for the merchandise and shipping are great. Thank you guys so much!!! I will definitely shop with you guys again and highly recommend you guys to everyone. You guys are the best!!

So I've been looking for a particular hat I used to own and haven't been able to find in over 6…read moreyears. I saw their website and pictures of the hats and found it here. I drove an hour away to come to this hat shop and they were cool and helpful. I called to see if they had my size and they were helpful. I'm definitely going back. The hats they have fit better than the lids hats idk what it is but they're better fitting hats.

The quality and kindness of this shop are unmatched. My high school tennis playing son gets a…read moretremendous amount out of his visits and purchases here as the staff always takes time to educate him and encourage him. After the Eaton fire last year the shop even reached out, asking how they could help and replacing his racket and shoes free of charge so he could get back on the court. We feel so fortunate to have this shop in our community.

I call The Racket Doctor 'the old school tennis store.' I've been a customer since I first started…read moreplaying tennis which was when I was a little kid, almost 2 decades. I was referred by my coach to this day, I still come in to get restrung. They do a good job restringing and always put a label with the specs. They are fast and call you normally, within a few days maybe even less to pick-up. Their demo program is good. You can demo 1-2 rackets for a week then switch out. If you need a little more time with the rackets, phone in. They are pretty nice about it if you just communicate. I would rate 5 but the reason I put 4 stars is the "hits" and "misses" when I visit, particularly about the customer service and their general inventory. I've had top-class service from Beau previously, and a woman (I forget her name :( but she classifies herself as a hard hitter, heavy racket, and top spin player ha! She showed me how to determine if a racket is engineered to be power or precision rackets just by feeling and looking. They knew their stuff. The misses were when I came in and was offered help separate times, but I was offered not so great recommendations/ recs that were not what I needed, didn't mention some hint of knowledge that they understand different racket and string specs... average customer service of "yea, look around and see what you like. What you see is what we have" Thumbs down. This goes for the shoe section too. Now with their merch, they carry the popular stuff that sells but you can't get a racket in a particular color, underrated racquets, color shoes etc . No service to have the color/model shipped to the store. Also, I always check the sales section but every single time, I can never find my women's size 6/7 (which I know is the most popular shoe size) but I always see HUGE, multiple inventory of sizes like 10, 12, 14...this goes for shoes and clothing. I've never once bought anything at the sales section in my size, ever. They don't carry fun, stylish, likable colors of shoe models, tennis models..clothing like pleated tennis skirts with pockets, there's no current tennis hat or visor options, sweatbands, eyewear in different colors and styles, no cute bear key charms for tennis bag to promote Racket Doctor which I would proudly carry!...even not much color selection for grips. No patterns, no fun colors. I would be purchasing way more if they were more open and just more fun. Pricing is fair for their services. So they are very reliable for stringing service, and demo'ing, getting your usual Tour Bite strings but don't expect to find something in particular.

What a great place, I go here for all my team needs and the staff is super helpful locating all the…read moreteam gear you need, I highly recommend this place.

I was there about three weeks ago and received the best customer service! The staff was so…read morefriendly and extremely helpful. I went in to purchase one shirt and ended up buying a jersey, satin jacket, sweatshirt and a few other things. I am grateful to Angel, Victor and Sam who assisted me with my very expensive purchase. They are a very knowledgeable staff, and I have recommended my family to shop at this location and ask for one of them! There was an amazing selection of sports gear, and it was nice to get a female's perspective. Thanks Angel for your awesome input!

I feel like this place is a front, there's no way that they could be doing that much business when…read moretheir hours are super limited as well as there's never really anybody in there when you drive by. I've tried shopping here at least three times over the past few years and they're never open. Through the window it looks like a great selection, but you'd be hard-pressed to find a time of the day when you can actually get there and the doors are open.

Very prompt and friendly comfortable service. New and quality material that is very reliable…read more Great location as well thanks for the great experience and friendship is a wonderful thing