My first experience with this place was phenomenal. I dropped it off on Saturday to get the…read morecaliper on my Prius replaced. They were done on Monday. They charged me a fraction of the cost of other full service stations that I've been to. I've been driving my car for a while since they fixed the caliper. I'm happy to say that they did the job right and my car brakes fine. The guys there are really friendly and professional. They didn't try to up sell me on any unnecessary fixes. I've only been there once so far but I'm definitely coming here next time I need work on any vehicle. I'd recommend these guys to any of my friends or family in the area.

Honest, fair, and reliable. I wouldn't go anywhere else. They've always taken good care of my…read morevehicles. Been a customer over 10 years and will never change.

Excellent service. I took my 2014 Sonic in for some maintenance and body work. They went above and…read morebeyond. They washed, detailed made my car look like new adter the repairs. They are reasonable and do not look to stick it to their consumers.

Once again, they pulled through for us by finding the water issue and fixing it. Unfortunately had…read moreto take back next day because it seemed issue was back. They took the day to relook and very satisfied with the result. Always treated well and seem to listen to concerns.

Cannot say enough favorable about my interaction with Frank. He provided everything I asked for in…read morea professional and timely manner along with offering to deliver the car two hours away. Sadly we had to put the car purchase on hold as got hit with huge tax bill (sure love it if Trump got rid of capital gains tax when you fix up a place with sweat equity!) Oh well have to help keep government going as not want any politician to lose their job. Ok now that got that off my chest if need a car reach out to these guys.

Title: Formal Complaint - Misrepresentation and Unresolved Vehicle Issues…read more I am filing this complaint regarding my purchase of a 2016 Kia from Dracut's Car Connection on July 15, 2025. Since the date of purchase, I have experienced repeated mechanical issues, including the check engine light returning multiple times despite numerous visits to their shop. I was informed by Frank, the owner, that certain repairs were not covered under the warranty, requiring me to pay out of pocket for parts and even travel five hours to Massachusetts to obtain one myself. Despite these efforts, the same issue persists, and the vehicle remains unreliable. Additionally, the dealership refused to provide an itemized receipt for the work allegedly performed, and I have evidence that my signature was forged on certain documents. I believe the vehicle's defects were known prior to sale and intentionally concealed. I am requesting that this matter be formally investigated, and that appropriate action be taken against Dracut's Car Connection for misrepresentation, possible forgery, and failure to honor warranty obligations. Rose Keller

This place is great. I had my T-boned BMW towed here earlier this month and even though I called in…read morethe morning to see if I could have it towed there that same day, they were very accommodating and kept me updated during the entire process. Unfortunately, my vehicle was totaled, so I didn't get a chance to actually see how their repair work is but from intake to me getting my stuff to signing the release form for the vehicle, they were extremely friendly. And shoutout to the worker at the front desk that helped me, she made sure I was set with everything and even got someone to help me remove my license plates. Great communication. Great attitude. Amazing service. I hope I don't have to use their services (because if I do, that means I got into another collision), but if I do, I will not hesitate to send my vehicle here.

My repair service advisor was Meaghan and she was fabulous. She went the extra mile to help me…read morethrough this aweful experience as I had never been in an accident before and had been hit by someone. Being a senior citizen in my 70's I had no idea what to do with insurance rental car scheduling for repair and all the rest to get through all of things that needed to get done. She kept me informed on the status of my vehicle and there for me the whole time. The ones that are doing the repairs are also 5 stars. I got my 2023 Buick encore back and the care they took in repairing my vehicle you would never know there had been any damage at all. Thank you Meaghan and the entire Collision Center family that worked on my vehicle you all get 5 stars.

They seem to do honest work here. I came in for a custom repair on my car and was quoted for…read more$300-$375. They did the job same day even though it was busy for them. Came in and they said they were actually able to get the price down to $275. They even explained everything they did to my car. Great service, great price.

These guys are great! I walked in with no appointment two days before Christmas asking for an oil…read morechange a headlight to be replaced and directional signal fixed no problem. They said they'll take great care of it. I got a phone call while I was at home waiting they noticed my serpentine belt was ready to go all dried and cracked. This is my fault. I had let that go and totally forgot about it. They replaced it. check the tensioners and pulleys to make sure they were OK and charged me reasonable money for all services rendered I have a new garage merry Christmas to all and to all a good night.

Excellent service all around! Thank you Brian and Mike!…read more I'm very happy with my new car.

I wrote a google review about my experience buying a van here the van was listed for $2500 before…read morefees I paid $2200 after fees they say I wouldn't leave the van there with them for 2 days because they couldn't give me a solid answer on when he would look at the van I bought because it broke down 5 minute after I left the lot with it I needed the van for work on Monday it was Saturday when I said screw this waiting shit and took it straight down the road to A CERTIFIED MECHANIC AT MIDAS and i say this with capital letters because they said I didn't so again this place is trash and liars it was An alternator thing it needed a whole engine replaced certified by the mechanic I have all paperwork and picture to prove this places is as LEMON FARM!!!!!!

Ok, been going here for few years now and everything has been great. All repairs are done fast and…read morereasonable. Now they sell tires too, great low prices with full installation and alignment. Great name brands and prices that beat the 'cheap' guys. Check out the alignment machine, wow it is high tech all the way. The latest and greatest tools make the diagnosis faster and the repairs better. All makes my vehicles more enjoyable to own and drive even when my kids cars need repairs too. The semi synthetic oil change for $25 or $20 on Memorial day special is amazing. No extra cost for oil, disposal, tax or anything? How do they do it. The full synthetic oil change for $50 is incredible too, just try and buy the oil and filter for less. Stop by, talk to Bob or Mike about what you need, they will git'r done!

Always does great work for a great price, would highly recommend going here and will continue to do…read morebusiness here.

Daaboul & Sons, more like daaboul my saviors…read more These guys stayed open after hours to help me with my car emergency, and I could not be more grateful for their excellent service and affordable pricing. Not to mention I lost my ring and Jim dug through the garbage for me. Found the ring, it was in the other garbage. Top notch service. Thank you!!! 10/10 would recommend.

Very pleasant experience. They were prompt, courteous, and professional. The waiting area was clean.read more