After searching through several DJs, DJ George seemed to have the most reputable reviews and seemed to be what we were looking for. Even the initial phone interview seemed promising -- DJ George came off friendly and personable. However, after we had already paid our deposit and signed the contract, things quickly changed. DJ George hands-down was the worst vendor I have ever had the displeasure of interacting with, and my biggest and only regret of my wedding day.
1) He was an absolute nightmare to communicate with; and after planning a wedding, I realize how completely essential communication is to the whole process. He took forever to respond, and when we would finally get a hold of him, his emails were often misspelled and incomprehensible, which you'd think would be a simple task for a professional company. His phone calls were never answered and he would only call us back several hours later, only when and if it was convenient to him.
2) His song list was severely lacking, containing mostly only older songs. And, when we provided him with a list of songs that we would like to have played, he refused to find any of them, and instead made us find and download songs to send to him. I would understand this if we were asking for obscure pieces, however these were all from this past decade, most were on the Top Hits Charts, and were all common wedding music. He was essentially a glorified button pusher, as we had to find our own music, create our own playlist, and just have him play the music at the appropriate time. And even then, after we had found all the songs for him, he still played songs that were not on our list and did not play songs that we had specifically requested him to.
3) You'd think after giving him the complete song list, he would be able to follow directions as easy as pressing play, but DJ George even managed to mess up this simple task. Even though we had sent a clear document of what song we wanted to play for our bridal party entrance , he decided to pick his own, and was even giving instructions to our bridal party about how they were not allowed to dance coming into the reception, overriding everything that my own coordinator was saying and everything that we had told him in advance. Had I not realized what he was saying just seconds before the entrance, everyone would have walked in to some traditional classical piece. Obviously the mistake was avoided, but as a bride on her wedding day, the last thing you want to do is to babysit the DJ to make sure he actually does what you've asked him and paid him to do in advance. Even small instructions, like requesting that lights not be brought to the reception, were completely ignored and I myself had to run him down to have them turned off.
4) Although DJ George was given a complete timeline weeks in advance with clear directions down to the minute when each event of the reception was supposed to occur(Father-Daughter Dance, Cake Cutting, etc.), somehow he was unable to read and follow these directions, as he completely messed up the order as well. When we had perfectly planned for the cake cutting to occur first so guests could enjoy their dessert during the parents' dances, he mixed up the order. You'd think for the amount we'd paid him, he'd be able to follow simple instructions and just go down the line of events. Clearly, this was too much for him to handle.
5) His attitude throughout the entire process was extremely arrogant and rude -- even my wedding coordinator reported that she would not choose to work with him again. He even went as far as to assume that he would be receiving a tip before even doing anything for the wedding, as well as hounding our Best Man to make him post a review for him on Yelp. While every other vendor on our team was accommodating, sweet, and helpful, DJ George was the only one that failed to meet these expectations. He constantly gave off the impression that he was better than everyone else, his time was more valuable, and he could not be bothered to do something as simple as downloading songs for our wedding.
All in all, each of these would have been excusable had it not been for a WEDDING, one of the biggest days of a person's life, and had we not paid him nearly a thousand dollars for his services. I would have expected something like this if we had hired somebody's cousin's friend...not from a "seemingly" professional company. Or even if we had gotten one of his other DJ Employees. But no, this was DJ George himself and his behavior was absolutely unacceptable. Not nearly worth the amount of money we paid. DO NOT hire him. read more
