My recent move from Fort Lauderdale to New York City using Dixie Movers was one of the best decisions I could have made during one of the most stressful times in recent memory. When my initial plans fell through, Dixie Movers came through in a real pinch. Within hours of realizing I needed a new moving plan, I requested and received a completely affordable quote from an office staff that was extremely professional, prefaced an experience that was as promised, as expected, and consistent from start to finish.
I am not certain if they made special arrangements so that my move could be picked up on the date I requested at the time I requested and then be delivered on the date I requested at the minute I requested so that it would fit in with all the local restrictions at either end. When the Dixie movers workers came on the Saturday morning as promised several minutes EARLY, they came with TWO trucks ("just in case") and with four people ("just in case"), which ended up meaning that an entire apartment including a complete sofa set, complete bookcase, an entire bedroom seT, and several dozen boxes (including irregular-sized ones!) were all safely and thoroughly wrapped, moved within my house to the doorway and garage door, then outside onto the bigger truck without any drama whatsoever. I signed the official invoice in less than two hours from start to finish. One of the gentlemen who came to move my stuff that Saturday morning was the manager of Dixie movers, Michael. Once I learned that Michael and Paul (quiet, but focused, courteous, and a gentle "workhorse") would be the same people driving up my stuff and would be the ones responsible for reassembling it all, and leaving my apartment in New York City as if I had always lived there with my furniture from Fort Lauderdale, I knew everything was going to be okay. How? Because, from the moment that they got to my house to start packing everything onto the truck, the attention to detail that the entire team paid to my belongings, the house I was vacating, and my family, was outstanding, professional beyond expectation, and they were just really nice guys! Even though I didn't understand any of the Russian that they were speaking amongst themselves, it was very clear that they were listening to all our requests and that they were trying to do so as quickly, as unobtrusively, and as safely as possible.
When they finished picking up my stuff on the of Saturday of my move, Michael and I discussed the possibility of delivering my furniture and boxes a day earlier in New York City so that we could take advantage of the dreaded "alternate side of the street" parking rules (which force cars to park on one side of the street while the street cleaners supposedly clean the streets) whereby eliminating half the already scarce places where one could park. We were originally scheduled to receive the move on Friday, but that would have meant that the Dixie Movers truck would have had to have parked across the street from my apartment building, whereby making the move slightly more difficult. This was a wish, though not what I had signed to on the original quote, so I was asking just to try and make everyone's lives better, but not because I was expecting this expedited service. Much to my pleasant surprise, I received confirmation on Sunday (24 hours later) that they would be making my delivery on Thursday (my building doesn't allow Saturday or Sunday moves :-( at the exact time (12:37pm, since the parking rules cleared at 1pm) that we needed the truck to park in front of my building so that they would not get a ticket and so that they would be lined up right by the service entrance with the moving ramp into the building. This attention to detail in order to expedite and facilitate everyone's experience during what is typically a stressful time was one of the things that I most appreciated from the Dixie Movers team. But that was one of so many great things Dixie Movers did for me.
I am not exaggerating when I state that every single one of my 50+ boxes and pieces of furniture that were loaded onto the truck on Saturday were disassembled without any incident, damage to either the starting house or destination apartment, was reassembled in my new apartment in New York City, and they took all of the packing materials with them so that the only things left after they departed on Thursday (at 2:30 pm, so less than 2 hours!) were my furniture and my boxes.
I know I'm going on and on about this experience, but it's only because I stumbled onto an incredibly pleasant surprise when I most needed the help in order to quickly move to a new city for an exciting new job.There were no negative surprises, but, ohh so many positive ones! Everything that I was told was going to happen happened exactly as promised, if not faster, earlier, and all with a smile.The price was right, the service was right, the people were the perfect ones, and the experience experience was the best! read more