The service was excellent but it was overshadowed by a solicitation and demand for a 20% tip. This…read moreis illegal. I had swiped my card and I wrote $10 for the services. A woman stepped in front of the gentleman who was settling the bill and told that I must tip more than I tipped and demanded me to tip at least 20%. I asked the woman who didn't identify herself to me "Are telling me the paying customer how much I have to tip?" She said "yes". So beware of this business practice that will I'm sure close the business down. I am a repeat customer of dozens of visits. I am an African American who is respectful and peaceful. I felt taken advantage of by the woman who demanded a higher tip because I was drained from a 30 minute massage and too relaxed to challenge her. When I arrived home I still didn't get over what I experienced. I am now going with another Spa from here on.

I went three times. It was pretty good. I went when I was totally stress out meaning my body was…read morestress totally out. I came back to life

Enjoy them for Botox, they keep it very natural. Prices are comparable to other places in the area…read more Staff is very friendly. Wish they had online booking and appointment management available...

i had a BBL and Moxi treatment for the first time yesterday. Sara and Casey were wonderful! They…read moreexplained each procedure step by step and provided a very reassuring and calming atmosphere. I felt perfectly relaxed throughout. They also answered all my questions. Marissa and Sonia are always so welcoming too. Numa is an amazing med spa! Dana B

I used to go to the nail salon next door and had not idea about this spa. My sister and I decided…read moreto enjoy our day off with a 60 minute massage and so glad we did. I was pleased with the service and plan to return.

My massage was amazing! The staff is very professional. It's also very reasonably priced. I left…read morefeeling nice and relaxed, can't wait to go back.

Amazing, skilled masseurs. Always a fantastic massage! Highly recommend The staff is extremely…read morerespectful and courteous. One of my favorite mall destinations!

This place is amazing. I have been here so many times for years. They never upset me. I love deep…read moretissue massage and they do a wonderful job for that. I always do 60 mins head to toe massage. You can ask for level of pressure from light to firm. Since this place is an affordable massage place, please give them at least 20% gratuity because they live with your tip not hourly pay :)

I go to spas and get facials throughout the year and I hadn't been to the spa in many, many years…read moreso I went for my annual birthday spa day. If you want a facial, I have ONLY ONE name...KIM! Everything about her is phenomenal from how warm and cozy her room to her bedside manner. She doesn't talk a lot (which I like), she was mannerly and pleasant and only asked questions to ensure my enjoyment and comfort. This is definitely one of those facials where I fell asleep. Because my birthday is in December there were nice Christmas decorations sprinkled throughout.

When I say I needed a massage in the worse way. Yes, I needed a massage in the worse way. I was…read moregifted a Spa Finder gift card and booked this massage to treat myself a few days before my birthday. I chose this location because when searching the About Faces website this location had the availability to accommodate my hot stone deep tissue massage. I have not had a massage in over a year and my last upper body massage was at the mall kiosk stand while in Vegas. Upon arrival to the Kenilworth mall, I found the spa on the second level. I was greeted and immediately walked back to meet Maria (don't quote me on the name-massage therapist). I was placed in a quiet room to undress of course and to get ready for my massage. As soon as she started massaging my back~ she asked when was the last time you had a massage. I told her over a year ago. She did a great job but, I literally had knot on top of knots in my back. She told me I was carrying the world on my shoulders and I feel like I am every single day. This was my first time having the hot stone treatment with a massage and now I will be getting it every single time. The pressure was slightly intense at times but, I knew I needed it to iron out my knots. When anyone ask me what I need as a gift idea~ it will be a deep tissue hot stone massage for sure. I will definitely be returning hopefully sooner than later.

Been here twice for their $20 25-minute reflexology foot massage. The therapists are friendly and…read moretalented. The decor is pretty bare. Great experience given the level of convenience and the price.

From the owner: Provide anti-stress full body treatment to help you stay away from stress, tension, and anxiety…read more Services include Acupressure, Hands & Foot Reflexology, Ease Ache treatment, Prenatal treatment, Hot Rock treatment. Specialize in headache, neck & back pain, and other chronic stress related problems. Walk-ins welcome.

Great massage. Massage therapist was firm yet gentle with me. I certainly enjoyed the entire…read moreexperience starting to finish.

This was a great experience. When I called I simply booked a time, they didn't take my name or…read moreanything but when I arrived I was promptly greeted and advised that it would be five minutes. The premises were clean and smelled nice and the masseuse was very nice as well although her English was limited. All in all I got a 60 minute massage with hot stones for $60 and I felt lovely afterward. The masseuse did work out the knots and kinks and it was a full body massage. Especially for the price, I would HIGHLY recommend and wish them all the best until I see them again.

I had a very horrible experience as a 1st time customer. I had called this location and asked to…read morebook a Brazilian via phone but was directed to schedule on their online website. I proceeded to do so and received a confirmation email and text. I show up to the appointment and was immediately told I have no appointment in the system and that the waxer only works on Saturday, Sunday and Monday. Mind you, I was there for my appointment on a Monday at my scheduled time. The front desk associate then said the threading services are separate from the waxing and that she would have to call her manager to confirm my appointment. She calls him and he asks to speak to me. He is very aggressive and loud in stating that I never had an appointment scheduled and he texted me the confirmation that I manually cancelled it. The picture he texted was for another individual named Ashley Bowers, not my name China D. He did not apologize during the entire call. He just said I will have to come back in another week when the waxer is there. He said he would call me in 10-15 mins after our call to get in contact with the waxer to make special accommodations because of their error. Of course it is now 4 days later and I have yet to receive a call. This business is complete trash, unprofessional and I will NEVER return here.

Binita did an amazing job with my eyebrows, thank God I stop by her and she's super friendly.read more

Mariah and her staff were fantastic! So smooth. Easy and…read moreprofessional! Great fine! Thanks!

I just cancelled my membership and honestly I stayed with it much longer than I should have. I've…read morebeen unhappy with the color and picked a different brown shade hoping it would be better. My roots are red. They offered to have it corrected but I am not interested in returning.

I called to see if the shop was open there were no times posted. The woman answered and hung up…read moreafter I asked about the hours & a full set. Once I parked, paid for parking and walked to the door. It was locked, and the woman was sitting talking on the phone. She came to unlock the door, started the music, and asked if I was the one who called. After confirming she said it's $55 for a gel manicure no length, adding on length starts at $75 for short. I looked around there were no prices posted. I understand everyone has a fee but at this point, it doesn't seem like she wants to work .I'm feel confident in not spending my money here

I came in as a very last minute walk in and the nail technician was so so kind and ensured my…read morecomfort and she took her time with my nails. Very nice experience and I will definitely be back.