I typically go to this location and have always had a great experience with my waxer and front desk…read morestaff. My usual waxer is Carisa (who is incredible) but she as unavailable. I was waxed by Gabriella was did an amazing job, she took her time, guided me with breathing to lessen the impact of the wax and made me feel comfortable as one could me getting waxed

I had purchased a packet of 10 for eyebrows, upper lip, under arm, and Brazilian; and had prepaid…read more$1170. My 3rd visit was for a 2:30 appointment on 8 Feb 24, at the Columbia site. My aesthetician was Ciara. I had my eyebrows, lips, under arms and Brazilian done. At soon as I walked in, I can smell weed on her, especially as her hands were close to my face, and I smelled it on her breathing on me. But that's not the worst. It felt like I was the first customer because the wax was really hot. I had mentioned it to her several times that it was hot and she even told me that she noticed it so when she did my eyebrows but she continued to do my eyebrows and upper lips. She even put more wax on top even after she said that she notice it. I did keep on letting her know that it was still too hot. She asked if this was the first time I've had wax done, and I told her - no. I've been getting waxed for the last 25 years. When I got to my car to check my face, I had large noticeable burnt spots under my eyebrows, both left and right and over my upper lip, both left and right. I went back to the store to show the manager, Francesca Moreira, to complain about the burn spots from Ciara. The manager told me that it looks a little red; and when I told her to look closer and that Ciara actually burnt skin off, she told me that she was not certified to say so or not. It does not take a genius to see that skin was taken from the hot wax. There's a huge difference. I'm not sure how she is the manager of a team of aestheticians, and not certified just to see that Ciara, or other aestheticians, actually took skin off when Ciara waxed my eyebrows and upper lip. I had to ask to talk to the Regional Manager, Tony Badolato, but she only offered to provide me an email. I had to call back several times because she provided two incorrect emails where it was undeliverable because it didn't exist. Finally, the front desk provided me with the correct one. It took 3x times to get a hold of the regional manager. I had to go to work with burnt scabs on my face. I cried upset over the whole experience. Bottom line, I will not be coming back to any European Wax location. This experience destroyed any expectation I might have with any other aesthetician they might have on staff or the managers they hire who don't have training or is certified in the service they provide. If I could give ZERO stars, I would. I did get reimbursed but not until after I was asked to provide pictures for proof by the Regional Manager. It was a horrific experience. Never again.

I have been going to Rose for over 10 years, and I can honestly say she is the best! Rose is…read morecaring, attentive, and takes great pride in her work. She truly listens to what you want and takes her time to make sure every detail is perfect. Her work is consistently thorough, and she genuinely cares about her clients and the quality of her work. I always leave my appointments feeling happy and confident with my nails. After more than a decade as her client, I can highly recommend Rose to anyone looking for a talented, professional, and caring nail technician.

What a terrible experience! I desperately needed a manicure, but my go-to nail techs (shoutout to…read moreSoniya and Lisa!) weren't available. So, I ended up with whoever was free, and it was pretty obvious why they weren't already booked. I made a last-minute appointment for a quick manicure, and I got stuck with Vivian, who gave me one of the worst manicures ever. It felt like she didn't want to be there at all. All I wanted was my cuticles trimmed and nails shaped--no gel, dip, tips, just my natural nails. That wasn't her vibe. She skipped the buffing block and did a lousy job filing and shaping. I even had to remind her to make my nails the same length, which she huffed about. When I washed my hands, she asked if I wanted clear nail polish. I said no, and she said, "You're done." I had to ask about the warm towel and hand lotion, and she brought those out all begrudgingly. I paid in cash, and she just walked off when I asked for change to leave a tip. So, I ended up leaving my tip at the front desk, which is incredible since I've been coming here for years. I hope they provide her with some customer service training.

I have been a client of Yenna for a long time. She is incredibly professional and takes pride in…read moreher work. She is always attentive and makes the process as comfortable as possible. She only uses high quality products and never re-dips the wax. I highly recommend Yenna for any waxing needs.

From the owner: Soft Opening Days: 50% OFF ( 4/27 - 4/28 - 4/29 - 4/30)…read moreGrand Opening Month: 40% OFF entire May ( 5/1 - 5/31)

I cannot say enough amazing things about Evelyn. I've been seeing her consistently for a year now…read moreand my skin is in the best shape it has been my entire adult life. I started getting mini facials last summer every 4-6 weeks and I added in products she recommended that were strong enough to deal with my acne. I had really awful cystic breakouts on my jawline. Now I might get one blemish a month. It's a HUGE difference. Taking care of your skin is SO important!! Take time for yourself and go see Evelyn!! She is SO knowledgeable and such an expert in her field. I regret not starting this regimen with her sooner!!

Evelyn Is Amazing. We met 17 yrs ago and I have been fortunate enough to watch this intuitive and…read moreextremely knowledgeable practitioner become one of the best estheticians I have ever has the pleasure of working with. Not to mention, she offers the Best Facial I have ever received !!! No matter what your age, skin type or concern, you will find an attentive and caring provider with Evelyn. She continues to advance her scope of practice and offers the most results oriented skin treatments and products on the market. Do Not Hesitate to make an appointment, get a gift card or product recommendation with Evelyn. Do yourself a favor, life is short, get the facial !!!

The spa just moved locations to Columbia. I am so happy because it's only 10 min from my house now…read more I had the best massage. The spa is decorated so cute and it's soothing there. I loved my massage so much that I just booked a facial. I am looking forward to it!

Do yourself a favor and skip The Beach House Spa. I booked a…read moremassage with a specific masseuse and she showed up extremely late with zero apology or urgency. Already a bad start. Once the session finally began, she blasted Cardi B so loud the entire time that it completely ruined any chance of relaxing. I could barely hear myself think, let alone unwind. The massage itself was mediocre at best -- rushed, inconsistent pressure, and zero attention to what I actually needed. Felt like she was just going through the motions while the music blasted. Between the flakiness, the loud music, and the underwhelming service, I won't be back. There are way better spas that actually respect your time and create a peaceful environment. Avoid.

Hair stylist Labony did a great job. The vibe of the environment was worth it. Do you fancy a…read morequiet, meditative, experience, listening to chants while getting a haircut? I sure do.

I bought a gift certificate from this spa for my birthday. I was unable to book a massage online…read moredue to website malfunction. After two calls and a few emails I got the reply that there is no massage therapist employed there due to her "moving back to Morocco"!! I requested a refund of the gift certificate and was told theyre non-refundable. A policy that was not stated when i purchased it! I'm thoroughly disgusted!!

i really try not to leave one star reviews. But this, was BAD.... It's a long one, so here goes…read more this location isn't far from me, and my normal person that I normally go to at a different location didn't have the time that I needed. So I decided to go to a different location, which is this one, which is a little bit closer to my house. and I click any "Sugarista"- and the time I needed didn't pop up. Then I proceeded to click the individual to see the time that I needed. I finally clicked on Liv (I think that was her name) for 525pm. I made an appointment at 5:25pm, because that is when I can make it after work. A couple minutes later I get an email saying my appointment has been rescheduled to 5:20 PM. OK... so I leave work and I rushed there from Timonium to Ellicott city, in traffic. I called the store to let them know that I'm gonna be five minutes late... Which would be 525, my original booking appointment... and a man answers the phone. He tells me no problem, but I can be taken whenever. I actually get there at exactly 5:20 PM. I get into the store and I don't hear or see anybody. I decided to wait a couple minutes and nothing. I decided to call out into the store for somebody, and I finally got an answer. This is 530pm. The owner of the store calls me, Toshi, telling me that my Sugarista is on her way. I go to the bathroom, I come out, and another Sugarista is at the front desk, who I thought was my Sugarista. But it wasn't. It was somebody else. I was informed that my Sugarista was not coming. This is 540ish-pm at this point. I'm still waiting. I've been waiting for 20mins. Then the Sugarista tells me that she's completely booked and she can take me at 6:30pm if I don't mind waiting. So I drove 45 minutes from Timonium in traffic, waited 25 minutes, and then I would've had to wait another 45 minutes to get serviced?!? Heck no. I walked out. On top of that, the owner, Toshi, calls me from the store phone, apologizing. In that message, she gives me her personal phone number. She proceeds to tell me how sorry she is for the inconvenience, and that she will give me a gift card for the full balance of the service. I tell her I normally go to the location in Perry Hall, but the girl I normally go to didn't have the time that I needed. She said that's totally understandable and Once she figures out how to send me a gift card, she would. She sent me a gift card for $25. My service costs $65. When I spoke to her today, she said that she wasn't going to send me the full amount for the service for another store, but cover the cost if I decided to come to her store.. after this experience, I don't think so. Even though Ellicott city is closer to me, I will be going to the one in Perry Hall, which is roughly 45 minutes away. I do think it is a little untrustworthy that she would tell me all of this on her personal phone and not the work phone so that it doesn't show up on my account. 0/10, will not be going back. But will 1000% be going to Perry Hall which is 40 mins away from me.

From the owner: 100% Organic Waxing in Ellicott City. No ingrown hair, no irritation, No pain. Results last 4…read moreweeks. Hair becomes finer with each visit and can lead to permanent results. Online Booking! Check our website for pricing and more info!

The owner is so sweet and made me feel comfortable doing a nude spray tan. The ambiance is…read morebeautiful and the selection of items is truly lovely. I'll be back and often!

I've been going to Bombshell for waxing since January after a friend and Groupon referral. The…read moreboutique itself is very well styled with decor and products for purchase. Nichole is an amazing waxer - she is quick, but thorough and I never has anyone give me affirmations to help ease the pain. Even though my visits were quick, it was always worth the drive from Baltimore City