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    jette V.

    Freakin' lazy ass employee! How dare you woman to ask your customer to hang the rug for you??!!! If not not we're frustrated looking for the right rug I wouldn't buy a sh!t from your store! You move so slow and talk to your friends so much that you simply ignore your costumers inquiries! And of course to top it off, you make us tape up the rug that we bought! Nice move! Anak ng... grrrrr!!!!

    What an amazing store their is lots of furniture and comfortable chairs . Jane was very helpful in helping me find new furniture for my home . Overall great place and customer service

    One month after purchasing. Are you serious?

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    5 months ago

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    2 years ago

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    2 years ago

    Came in to get a mattress. Rusty was very knowledgeable and helpful with all my questions. I'll definitely come back for more furniture.

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    10 years ago

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    6 years ago

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    8 years ago

    The folks here are great! I came out with a full dresser, head boards and frames for my room and my kids for a great price!

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    9 years ago

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    Ask the Community - Divano Home

    Review Highlights - Divano Home

    They have nice merchandise, many different styles of living rooms, bedrooms and dinging, and plenty to chose from.

    Mentioned in 3 reviews

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    Bassett Furniture

    Bassett Furniture

    4.6(24 reviews)
    0.4 mi
    $$

    I had been searching for a new couch and chair for my living room for almost two months, visiting…read moremany different furniture stores. Even though I've lived in Daly City for 18 years, I had never been to Bassett -- and now I'm wondering why! One day I walked in and met Charlotte Jaques, and that was truly my lucky day. Because of Charlotte, I found my new couch, my new chair, a beautiful piece of art, and even an étagère. She is a highly professional Certified Design Consultant, and she made the entire process so easy. Charlotte gave me excellent, detailed advice on colors, style, and how to design my living room. She also offered a generous discount, which I appreciated very much. After I placed my order, she kept me updated on delivery, and even called afterward to make sure I was happy with everything. I had an amazing experience with Charlotte -- she is talented, attentive, and truly cares about her customers. Thank you, Bassett, and thank you, Charlotte, for transforming my living room and making the whole process enjoyable!

    My designer from Bassett Furniture, Rick Weingart, is the best! He and I worked together over many…read moreweeks to buy a 9X13 rug as well as my formal dining set (see pic). He took great care to make sure the table fit in terms of the house and room design. He even visited our home. He also advised me how to buy a beautiful silk rug from another vendor for a fantastical price. I trust Rick totally with all my design choices. The dining table bench had a few blemishes. Michael and Tika had made sure Hendrys, the tech, came over, on time and took care of it -- no drama :) I love this bassett store and everyone who I dealt with ad am going back to it for all my future purchases!

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    Bassett Furniture
    Bassett Furniture
    Bassett Furniture

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    Furniture Innovation

    Furniture Innovation

    4.4(44 reviews)
    2.0 mi
    $$

    We were mildly surprised to find this local establishment that sold quality furniture. We didn't…read morehave high expectations except for the Yelp reviews which were very positive. And in our case, it was well-deserved. Eun Soon greeted us and after letting her know what we were looking for, showed us some really interesting items. She showed us a sleeper from Finland which met all our needs. It was a Luonto Nico King sleeper. It would take a few weeks to get in. Semi, the other half of the store staff, was our contact after this point and she really delivered. After the sleeper was delivered, we noticed there was a 3cm gash in the corner of one of the arms. It matched a gash in the bubble wrap so probably happened in transit. Anyway, the manufacturer was not the most responsive in getting this addressed although they filed a claim with the freight company. After the Christmas holidays, we contacted the manufacturer again who then told us they could not give us information directly and we would have to work with Furniture Innovation. Bummer since it's been weeks since they were notified. We then got in touch with Semi, who promptly put in an order for the arm, which could be replaced instead of swapping the entire sleeper. The replacement part did not match the original so a new part had to be ordered. Instead of us waiting another few weeks for the replacement, FI removed an arm from one of the same sleepers they had in the store and had the repair team come back on the same day and swap out the arm. They knew we already waited weeks for a resolution and worked out something out so we didn't have to wait even longer. We very much appreciated the extra effort on their part to make sure we were taken care of. Also, much kudos to the delivery/repair team who also went above first noticing the part was not an exact match, then came back the same day to do the repair. We would definitely go back to Furniture Innovation for future purchases, which we're already thinking about. Great people to work with.

    High-end quality furniture. Great selection of leather couches, with many from Italy and other…read moreEuropean countries. Long lead times. Lots of customization choices and pricing to reflect. Knowledgeable sales staff

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    Furniture Innovation
    Furniture Innovation
    Furniture Innovation

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    Ashley Store

    Ashley Store

    2.6(251 reviews)
    0.5 mi
    $$

    The store manager Brian is incredibly kind and humble aside from being super helpful! The furniture…read moreis good quality and extremely reasonable in price we have found. Good products and excellent customer service. Happy to recommend them!

    UPDATE!!!! Worst Customer Service Ever!…read moreBad practices, lack of communication with poor accountability. I designed my media room centered around the size, color and style of the loveseat. The other items I purchased all went very well together. I made this purchase in August 2025. The Maimz Loveseat with matching Ottoman, 4 Barstools, a Dropleaf Round Breakfast Table with matching 4 Chairs and assorted furniture including a bed, frame and swivel leather chair. Delivered February 21st 2026 They didn't let me know the loveseat would NOT be delivered. They canceled the order. No one knew what happened. It took over a week of me calling them. Finally someone at Corprate said they issued a refund in January, but failed to let me know through a call, text or email. There wasn't any paperwork confirming a refund transaction until March 3rd. Finally received an Email after over 8 phone calls to customer service, the store and the Philippines that the couch was discontinued. So I have an ottoman with no matching couch! Where did the refund money go? No paperwork, transaction number or notification. When asked where they sent it, they didn't know which bank account? Unacceptable follow up with nothing good in email, no detailed information at all. The worst customer service I have ever received . Sold me an an ottoman with no matching couch. That they finnaly issued a pickup for return, but never mentioned my refund! Poor excuse that it was discontinued, I had first dibs on the display couch. This was mine! Where did it go? I'm returning everything I purchased for this room from Ashley. But they are refusing to take back the barstools and Breakfast set. They left me high and dry like an empty airplane with passengers left in the terminal. The customer service is completely unacceptable. If i get one more AI Chat bot from Jenny, I'm going to scream. ---- Review I wrote when purchased: Miss Vivian is the BEST at this Colma location. She got me deals upon deals. I'll never forget the time she spent with me making my purchases, and all of the assisting staff and management. Each and every person and item is Top Notch! I can't wait to get these home just in time for the upcoming holidays. This location has good parking. Clean well displayed store. I found many items of interest. Will definitely shop at this location again in near future.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Divano Home - furniture - Updated May 2026

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