Do NOT BUYYYYY. I had very high expectations for 7th Avenue, but unfortunately, my experience has…read morebeen extremely disappointing. Immediately after purchasing the sofa, I contacted customer service because I was concerned about the comfort. At first, I thought maybe I had installed or assembled it incorrectly, so I gave the company the benefit of the doubt. Customer service sent three different people to look at the sofa, but unfortunately, none of them could resolve the issue. The sofas simply are not comfortable. They look saggy, the sections don't align the way I would expect a normal sofa to align, and the overall appearance and feel do not match what was advertised. For what I paid close to $7,000 I expected a premium, comfortable, well-designed sofa. Instead, I feel that the product is overpriced and heavily over-advertised compared with what you actually receive. The biggest disappointment is that I ultimately ended up putting the sofa in my garage because I don't want to use it. Spending nearly $7K on a sofa only to have it sitting in the garage is incredibly frustrating. I regret spending this much money on 7th Avenue and would not make the same purchase again. Based on my experience, I would strongly recommend doing your research and trying different places and check this sofa in person before spending this kind of money. do not fall in the trap as i did

We visited the Hayes Valley show room to check out the couches in person before making a decision…read morefor our new piece of furniture. Our top priority was investing in a couch that was baby and pet friendly! David Ortiz was extremely helpful upon arrival. He was able to assist with configuring the perfect sectional for our home. David went above and beyond with showcasing their products really well and answering all of our questions. He sent us home with fabric swatches and set up a direct link for us to purchase. The reason for leaving the review was for the attentiveness from David. He sent out an email to check in if we had other questions (and we did!) and if we had any last minute changes with the configuration. We appreciated the fast response to our back and forth emails! We're excited to receive our new furniture! If you're considering purchasing from this store, definitely ask for David.

I ordered two identical dressers - chests online. They offered a discount and everything went…read moresmoothly and also to picking up the dressers at the San Mateo location. The pick went smoothly and I received good help getting them loaded. But these were knock down pieces and they needed to be assembled. I had a lot of problems, and did not succeed, in getting them aligned properly and looking correctly. Yes, they work, but the assembly came up a little short.

I visited Scandinavian Designs on Black Friday to look for furniture for my new home. The sales…read moreassociate who helped me when I first moved in back in 2014 had retired, but I was fortunate to meet MaryAnn this time around. She was incredibly helpful in guiding me through pieces that fit my style and needs. She understood that I wanted great-looking furniture while also being mindful of my budget. She walked me through the available promotions, including how I could receive 50% credit toward future purchases in 2026 when buying a mattress--something I wouldn't have known about otherwise. Her communication was thorough, and she went above and beyond by helping me secure a refund from another mattress brand I decided not to go with. When my furniture arrived, she even called to make sure the delivery was flawless and that everything met my expectations. This level of attentiveness and proactive communication was far beyond what I expected. Because of MaryAnn's outstanding service, I'll definitely remain loyal to Scandinavian Designs. Highly recommend!

Products look great - I just wish it lasted longer…read more I purchased a two Fotuna chandeliers from Bo Concept for over $1500 total to put over my kitchen island. Sadly, one of them quit working 6 years in and they no longer carry the product. I reached out to customer support but guidance such as maybe details on the driver so that I can try to repair but no response. I guess my only option now is to replace both (nobody wants mismatched chandeliers).

The product is outstanding Once you buy it…read more I understand that it may take 3 months However once the 3 month period arrives it Soo frustrating getting any answers from Bo concept like updates on arrival I'm not impressed with the customer service Taweh

Dearest Hannah, You are truly a sweetheart! Every time I…read morewalk into the store, I can't help but admire your warm and welcoming presence before I even begin looking around. Your kindness and incredible customer service always make my shopping experience a delight. Thank you for always going above and beyond--I truly appreciate you and our very dear Joe. Best Minoo

It took 9 (NINE) years to respond to my review. Think of how much further your reply could've…read moretaken you, had you taken this "into consideration" (& actually *apologized* earlier? I tried giving Roche Bobois a second chance when my dying dog unknowingly marked my $3000.00 coffee table. I brought it in to see if you knew of a place to repair it. I was shocked that a coffee table of that price, that looked so much like cement, was in fact PRESS WOOD!! (A $3000.00 cube of particle board) The salesman who had helped me, gave attitude and turned me away.- saying they wouldn't assist me with such an inquiry. It was the first, & last piece I will ever purchase from your organization. And yet you still send me your catalogue like it's 1982. In the end - know this: everything that glitters isn't gold. In fact, at Roche Bobois it's probably particle board. They don't give a crap about their sales team, as you clearly see it took them nearly a DECADE to respond. And not an apology in sight. AVOID this business and spend your money on QUALITY goods at a company who actually cares AFTER you tap your credit card!!

We have bought multiple beds from Al over the years, from queen size down to twin. Always…read moreimpressed by the quality, and having owned the beds for years under heavy usage, can definitively attest to the beds durability and value. For anyone looking to buy bed frames, definitely should check this place out.

I just bought another bed from Al/Goodnight Store. He's so funny, and amazing customer service. I…read moreemailed him one evening, chose my bed, and arranged for him to come to my apt in Pac Heights at 10:15a in the morning. he was there on the dot. He put the bed together for me in less than a half hour, was hilarious and entertaining while he was there, and took all of the packaging/boxes with him. The bed is wood, and sturdy AND good-looking! He put together a king size bed last year for me. He's a treasure!

I am a SF designer and I have been working with Khrome Studios for over 20 years. They represent a…read morevariety of companies that span modern to traditional, home to commercial. I have purchased from many of their suppliers and have had nothing but success with the products and the service. They are responsive and quick with quotes and questions. They carried modern before any of the other showrooms in SF. I continue to use them for the variety, value and service.

Karen McMullen is talented, intuitive creative talent. Karen provided design design for our home…read morewhich was destroyed in a fire. She got to know us, worked with our ideas and incorporated her vast knowledge of color and light to create a true masterpiece. We recently had our open house. The comments ranged from "....talented designer.." to ".....looks like something from architectural digest...". Many thanks to Karen and her staff who went above and beyond to create the most beautiful and comfortable environment for our family.

Had an amazing experience with Mattress Firm at Westlake Center and especially with Sun. He helped…read moreus pick out our mattress and when we realized after trying it at home that we needed to make a change, Sun was amazing at helping manage the return and replacement process. Genevieve and Joshua also helped out throughout the process as well and the entire team was so incredibly professional and friendly. Thankful also for the Black Friday sales event that helped us get what we believe is great value. Highly recommend stopping by if you are looking to purchase your next mattress!

Great sales associates very knowledgeable, Gen and Joshua are the best. Great prices and one day…read moredelivery was amazing.

5 Stars - Exceptional Service and Craftsmanship!…read more I couldn't be happier with my experience with Rob and the folks at Sofa U Love. From start to finish, the team was professional, courteous, and punctual. Rob sat with me and really cared about my vision and space. He has a Greta eye for design and we really connected. I felt like he was truly invested. They took the time to understand exactly what I was looking for, and the final product exceeded all expectations. The craftsmanship of the custom couch is outstanding - every detail was executed flawlessly, from the fabric selection to the stitching and finish. It's clear they take great pride in their work. The couch not only looks amazing, but it's also incredibly comfortable. I love how it fits perfectly to my space based on my specifications. I can't wait to complete the rest of the living room now. What truly sets them apart is their team. The staff were knowledgeable, responsive, and respectful of my time. They kept everything on schedule and made the entire process smooth and stress-free. I had my couch in 8 weeks as promised! Even the delivery people were on time. I highly recommend to anyone looking for high-quality custom furniture and a team that delivers on every promise. A+ experience! I wish I had a huge home I would use them for all my furniture!

We were skeptical about this business just because the name is kinda goofy -- but we were blown…read moreaway by the service and quality we got here, at a lower price point than retail. After our experience, I can't imagine buying a couch from a chain vendor again. We were initially eyeing sofas from Restoration Hardware, but they were very expensive, and we saw that other folks complained about poor quality, delivery times, and customer support. We came in to Sofa U Love after seeing one couch on Craigslist that looked roughly similar to what we were after. We were helped out by Benny from our initial walk-in. While we had looked at other "custom" sofa places, you were mostly looking at set models with some options around fabric. Sofa U Love was able to make a mock of the RH couch we were eyeing, then let us customize everything down to the arm width, to the stitching on the cushions. Benny and the team were super communicative as it was built out, and I appreciated their design insight. Our couch came in substantially less expensive than the couch we had been eyeing, built with solid wood (vs MDF), with faster delivery time, and made in California! It's rare you don't have to make tradeoffs!