Very disappointed with Mancini's. We were offered last year's model on a Tempur-Pedic Matress and were grateful. We purchased the mattress with the understanding that it would be delivered the weekend of Nov 1, which was the big reason we made the purchase. No one contacted us before delivery, and when we followed up, we were told it wouldn't arrive until Nov 8. The manager later said Nov 4, then offered us a used bed to be delivered sooner, which was quite an absurd counteroffer given the used mattress was the same price as the new one we purchased. The constant changes and lack of communication were unacceptable. We were told three different delivery dates, only to end up back at the original one. This experience was frustrating, misleading, and far below expectations for a major purchase. read more

We had a great experience shopping for a new mattress and adjustable base with Nidal. He was very knowledgeable and helpful, and did not exert heavy sales pressure. He was very thorough explaining the pros and cons of different products. When we had some reservations about the initial estimate, he quickly pivoted with more affordable options which we appreciated very much. We were very happy with our shopping experience. read more

Dear Randy Mancini, We recently bought another mattress from your Colma store. We love it! We have bought others from you before. We called the store and spoke to Nidal. He was very helpful and immediately by looking up our tel number had our what we last bought in 2013. We wanted to replace that mattress with a new one. Al suggested for us to come and he would help us find the perfect one. He greeted. and showed us several to the Beauty Rest Lorena we have now. We liked the Beauty Rest Black Series Firm and ordered it, Al was really helpful and said our new mattress would be delivered the next day, and it was. The deliverymen were so professional. It made us so happy to deal with you and your company. Sincerely, Kathy and James Prescott Ps we had the best sleep we've had in a long time. read more

Nidal was a very professional salesperson. He was very knowledgeable and friendly. We bought two mattresses, and we took advantage of the free delivery & setup. The delivery people were fast and efficient. They were also on time! We checked in on Yelp for free high quality pillows with my purchase. read more

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This review is for Al and the staff at Mancini's Sleepworld at Colma. Initially, went to Mattress Firm in the same plaza first and wasn't wow'ed by what they had in the store. But Mancini's store was larger and had more selection of mattresses. Al was helpful in describing the different brands and wasn't pushy at all. Decided on a mattress and let Al know was considering purchasing online. But Al beat the price online so ended up purchasing in store. The delivery team gets no stars though. The delivery date listed 1/5/24 but 1/5/24 goes by and no text/call about any delivery. I called the store on 1/7/24 and asked when the delivery was expected. Of course, delivery date was pushed a week later. As with many stores, staff are only concerned with the sale and not the entire process of receiving final product. read more

I'm a returning customer, and this review is long overdue. Over the years, I've lived in the South Bay and San Francisco, but I always come back here whenever I need a new mattress or frame. Excellent customer service is a big deal for me, and this place consistently delivers. I usually look for Al, who has always been fantastic, but on my recent visit, Essa (I hope I'm getting his name right but he's the SWE grad) assisted me. Just like Al, Essa was incredibly patient, helpful, and resourceful. I tend to take my time making decisions and ask a lot of questions, but Essa handled it with ease. He answered all my questions thoroughly and made me feel supported without any pressure. He was very clear on costs and strived to find the best solution for me. Even while managing other customers, he ensured I had the space and attention I needed. The team here sets the bar for exceptional service, no creepy car salesman feel that I get from other places. I'll definitely keep recommending them and coming back! read more

Essa at Mancini's was fantastic to work with--patient, knowledgeable, and approachable. He made the process easy and stress-free, answering all our questions without any pressure. Highly appreciated his professionalism and demeanor. Great options to choose from and excellent prices! read more

Had an issue with the adjustable base we purchased (it was unplugged, whoops). Mancini's was responsive and quick to help. I would buy from them again. read more

Mancini's in Colma, and specifically Ali, made this a great experience! I hadn't bought a mattress in 20 years, and didn't know how much things had changed since then. Ali asked about my sleep habits, preferences, and budget before narrowing the field to those mattresses that suited my needs. He didn't waste time showing me every type, he clearly explained the differences about the inner components of each one, and then left me briefly just to relax into each option to see how they felt. No pressure, no hovering, just exactly what I needed to make a well-informed purchase. I actually left the store to try the nearby Sleep Number bed, but returned to Mancini's for the mattress (Aireloom) that matched my body type the best (no shade to Sleep Number, my sister swears by hers, it just didn't suit me as well). Just like purchasing a car...you're going to spend a lot of time on this mattress, so it makes sense to put in the time to choose the right one. Mancini's and Ali let me take my time, and made the experience the best! Thanks! read more

We bought our new mattress from Nidal. He was very helpful and showed us many options around the store. He was patient with our indecisiveness and helped get us a good deal and the perfect mattress. I went to a few competitors and did my research, but Mancini was the best experience and I feel like I got a good price! read more

I bought my mattress and box spring here almost 10 years ago. I called to get someone to come look at my mattress before the warranty was up and within a week someone was here. It took a few weeks afterwards to hear back, but from what I was told, the mattress company which happened to be sealy was arguing with Mancini sleep world that the warranty was not be valid and it was just about up. The manager went to bat for me and I am sitting here waiting for my new mattress to be delivered. Now I will not ever buy a Sealy Posturepedic again, this happens to be my third replacement, and you can feel the coils pop up into my body for lack of a better way of expressing it. When I am ready to buy a new mattress, I will definitely go back to Mancini's as their customer service is fantastic whether you're in person or on the phone and they have mattresses at all ranges to fit your budget. So the delivery people just left. They were nice enough, but they really didn't speak English which is fine, but they had to call and get approval to take my old mattress because there was fuzz in the buttons. I don't think it really should matter if there is or not because they should not be resold or are used. So after about 10 minutes or so of them talking to somebody on the phone taking very close up pictures of those rivets they decided they would honor the warranty. The bad side is that when they left, they left my downstairs door wide open, and the two carpets I had down there were out in the street, so I'm glad I didn't let my animals out before checking. read more

My experience at Mancini's Sleepworld was very positive and effortless. The sales person was very knowledgeable and he knew I was serious about getting a bed. He helped me with selecting a mattress and adjustable base as well as the headboard. I didn't feel the need to go elsewhere for comparison. Delivery was quick and the crew set up everything and took away the old set. read more

It's not everyday that you make a decision that measurably affects your life. Choosing a bed mattress is just that. The showroom in Colma, is clean and has a great selection of mattresses that you can use for comparisons. I love the relaxing classical music that made me feel totally at ease. I had an excellent representative by the name of Essa assist me in finding my perfect mattress. I tried about 10 different ones on two separate occasions and I picked the one my body felt most comfortable laying on. Essa told me to let my body guide me to choosing the best one for me. I was never pressured to buy a certain brand or price range. I really liked the relaxing buying experience that Essa and Mancini's Sleepworld provided me. This is my second time buying from this showroom. I would highly recommend you stop by and get a mattress that will change your life! No more backaches!!! Thank you Mancini's for a very satisfying sleeping experience. read more

This review is solely for the help we received from Nidal Husary. We needed help with a warranty claim on our mattress. Nidal's efficiency in completing the necessary phone calls and paper work made the replacement process so seamless for us. We were able to get a replacement mattress ordered, delivered and our old mattress hauled away in less than 48hrs at no cost to us. He went above and beyond in resolving our issue. I appreciated how he would follow up with me after every conversation we had. Even after the process was completed, he made sure to give us a call just to make sure everything went smoothly. The level of customer service he displayed was unlike any other we've ever experienced. He is so genuinely kind and made our family feel like a top priority. Thank you Nidal! We will be recommending you to all our friends and family. read more

Great customer service and very informative salesman. Extremely helpful with all our questions and very patient. Overall great experience here and we did end up purchasing our mattress that day. Thanks! read more

Lots of options to choose from, close and convenient to San Francisco, Daly City, Pacifica. Labor Fay sale is going on right now, so lots of mattresses on sale. read more

Mancini's Sleepworld - Colma - Mattresses Near Me - Colma, California

Essa was really patient, not pushy, gave my picky father a lot of space to browse and ultimately helped him find the perfect mattress with foundation for his back pain without breaking the bank. Very serene peaceful experience. My father loves his new mattress and pillow . Truly customer-oriented, Top notch service. Thank you for finding my father his sleep solution and taking care of us! read more

My father and I been coming here for years! Always tell my family and friends to shop at this specific location. Nidal H is so helpful, kind and thorough. Always gives the best advice and very sincere. I really love working with him. Mattresses have always been great and he always had delivery ON time. Keeps his word! It's SO hard to find great folks like these - will be back like always :) My favorite location. read more

Really positive experience at Mancini's buying a new mattress. The staff was very knowledgeable and helpful without being pushy. Prices were reasonable and the delivery was prompt. Delivery crew was friendly and efficient. Will be back in 10 years or so. read more

Robert Botta made this transaction smooooooooth and painless. My husband, newborn, and I came in to browse for a new bed. We are waaaaay overdue and my back is killing me (especially post partum). From the get go Robert was super chill, down to earth, and informative. No pressure from him or any pushy aggressive sales tactics. Super down to earth and answered all our concerns. We ended up purchasing a tempur-pedic eastern king size mattress. Enough space for our growing family. The whole transaction was a pleasant experience. Management if you see this please acknowledge Robert and give him a raise or something. Robert if you see this, thank you again for taking care of us and accommodating our baby Maverick. read more

Essa was great. Listened to what type we wanted. Guided us to the perfect mattress for us.

Thank you for the great service! Nidal was super helpful and we weren't even in the market for a new mattress!

We needed a new bed. We got Robert Botta and he helped us get to the promised land. Thanks Robert for being a true professional of your trade and knowledge sharing re: mattress options and sleep info. We appreciated every part of this experience and will definitely recommend your services to our network. Excited to jump into the new bed and break it in. Yahtzzeee! -Luke, Ana, Henry and Ollie read more

We have been looking to replace our bedroom mattress for a couple of years now and we finally decided to treat ourselves. After looking at several national retailers to see what we were looking at, we stopped in at Mancini's in Colma before we made up our mind.. we left that morning with an order for a very, very nice mattress and frame set. Steve was a great help, being around to answer questions and point us in the right direction, but not overbearing and giving us plenty of time to compare options and make up our mind on our own. Five star service. We have had our new mattress for about 6 weeks now and although it cost us a pretty penny, it has been worth every cent. Such an amazing contrast from the 10-year-old budget mattress we had been sleeping on previously. We were super happy with our Mancini experience and plan on coming back to get more furniture pieces and accessories to match the new bed. read more

Pushy sales people and keeps changing the story They are not supposed to have the Sealy in the store and they kept pushing it on me. read more

My husband and I have been scouring the internet and Costco looking for mattresses but couldn't find straight answers, nor get the in person trial. We are so happy we walked into Mancinis tonight and worked with Steve Lanyi! He listened to our specific needs and guided us in the right direction. We even learned that memory foam beds are not ideal for Murphy beds. He has a long career in mattresses and we feel very lucky we had him as our sales rep. We left with three beds and are very satisfied! read more

One day I found myself in a situation where I needed to purchase two new twin size box spring matresses to be delivered, the same day. In addition to the short notice, I was not available to go pick them out in person - luckily I am good under pressure. I looked up Mancini's online to first determine pricing, if they had what I needed and any product information I needed to place an order. I found a couple that looked good and were inexpensive. Then I called the local Mancini's closest to my house, let them know what I was looking for and when I needed it. Luckily they could accommodate my request and delivered the two box springs to my home before I arrived home from work. They processed the payment on delivery and were extremely efficient with the drop off. They even took two old box springs to dump at no additional cost. read more

This is actually the 2nd review I'm leaving for this location and specifically for Monique Morris. She truly was excellent. Not pushy at all, knew a lot about the products and was fun. She made the annoying process of finding a good mattress very easy. Thank you, Monique! read more

Excellent service & great price for exactly what we wanted; Our new mattress arrived & old one removed promptly the next day; Thank you Nidal! read more

Nadal was professional and explained the mattress options in detail. I had been shopping for about a month and was undecided until Nadal took the time to walk around the store and show me the difference in mattress quality and comfort. I did not feel pressured or rushed to make a purchase on the spot. Eventually, I increased my price range , knowing the investment was going to improve my quality of life aka better sleep and less back problems. When shopping at Mancini s ask for Nadal for assistance, he's knowledgeable, professional and friendly. read more

This updated review is long overdue. After my last review, the store reached out to me, offered me some advice and eventually arranged for me to pick out a new mattress of equal value. Every time I called or went in, they knew me as the girl who left a 2 star review, which was super anxiety inducing BUT the issue did get resolved. They delivered my new mattress, the delivery guys and I double checked for stains and I've been satisfied ever since. :) read more

Mancini's Sleepworld - Colma - One of the more obvious stains that I was trying to soak away. - Mattresses Near Me - Colma, California

Whoever that salesman on the floor today was that spoke with us, he was really rude. He was wearing an orange mask. We said we had a Purple mattress that made our backs hurt, and he just said "I hate that brand" without even suggesting an alternative. He didn't even introduce himself. Then we said we wanted to shop around, and he said "Why would you go anywhere else? We have 9 brands here." Essentially meaning "We have everything, so just find something here and buy it." What a terrible sales pitch and attitude with a condescending tone of voice. We are never coming back here for the rest of our lives, and Im only 30. If any of my friends say they'll come here, I will vehemently tell them to shop elsewhere. read more

I rarely write reviews on Yelp but I wanted to write a review for the amazing service that Alex provided me at Colma Mancini's Sleepworld. I was confused about which mattress to get but luckily Alex provided me excellent advice and I ended up getting a nice tempur pedic. It's hard for me to trust salespeople due to past negative experiences. It's also hard to go shop at a place with authentic employees who actually care about your comfort and well being. I'm happy to say that this location and Alex in particular bucked the trend and went above and beyond to secure me an amazing deal and provided me excellent support throughout my expensive mattress journey. Hit up Alex at this location if you want good customer service and nice deals. I never thought I'd write a review for a mattress store, but I'm super happy about my experience with this store and Alex in particular. read more

My fiancé and I came in on a whim just to test out mattresses in person that we had extensively researched online. We were very lucky to have Robert Botta help us out. Robert was very helpful in listening to our needs and sleep patterns, while also accommodating our budget. He is very knowledgeable and had a lot of info regarding different types mattresses, we learned a lot from about a good night's rest with a proper mattress from our encounter with Robert. He really knows his stuff and is very personable. If you are in search of a new mattress, come to this location and ask for Robert! read more

It's time, our old beds were 13 years old and it was time to replace them. We went to Mancini's sleepworld because of reviews and things we heard from other people. The salesperson Ray, was very nice and also knowledgeable. We had a lot of questions and he answered them all very professionally. After almost 2 hours, I think we tried every mattress and bed in the store, we finally came up with something we liked. After one week our bed and adjustable frame arrived at our home.The delivery persons, were very careful, before they left, made sure that everything was set up and adjusted properly. We made a good decision and would highly recommend this store. read more

Al, the manager was fabulous!! He let us explore all the beds without rushing us etc. He would check on us from time to time too, and patiently answer our questions. He did not rush us. Trying to find the right mattress is not as easy as it seems. We were so exhausted from our bad experience at Mattress Firm in Westlake and coming into Mancini's was refreshing. They have excellent prices too!! You won't regret getting your mattress from there. Thank you Al!! read more

My Family and I have been purchasing mattresses from Al Husarry for many year, I just purchased 2 twin X long mattress and 2 full mattress and box springs, I can not ask for better service, very knowledgeable , very honest, very kind. What more can one ask for. Thank you Al. Best Regards, Bill Mufarreh read more

Great service. Great selection. Great price. Al, the store manager was extremely helpful. He knew his stock well and directed us to several mattress options that met our criteria. He is the best. Go to Mancini in Colma and ask for Al. I expect that the other staff there will be helpful as well. read more

My family and I came in to find a mattress after 15 years of our old one. We met David who was very helpful yet not pushy. We decided to go with a firm Avocado mattress but shortly realized it was too firm. David reminded us of the 30 day time period before we could exchange but provided a mattress topper in the meantime. Our 30 days was up and i called to place the order for the Medium avocado. David arranged pick up and long story short there was some issues with the third party pick up guys and taking the mattress. David wrote a long case for a us and was on the phone fighting for our case and thankfully showed them we were not in the wrong. David is very professional and a great person to have on your side. read more

I just moved to the area and badly needed to find a bed quickly and came here. Ray was absolutely amazing in helping find the perfect bed & frame. I strongly recommend coming in if you need a bed! read more