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    Diva Salon & Spa

    1.0 (1 review)
    Closed Closed

    By appointment only

    Services - Diva Salon & Spa

    Massage

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    12 years ago

    huh very disappointing and un professional, couldn't even make an appointment? after hanging up phone i was confused:/

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    Woodhouse Spa - Arbor Lakes

    Woodhouse Spa - Arbor Lakes

    4.1(93 reviews)
    2.6 km
    $$$
    Locally owned & operated
    9 years in business

    I am so please with the service, environment, and overall experience with Woodhouse Spa in Maple…read moreGrove. I can't recommend Callen enough as she was sweet, reassuring, and comfortable. I will be back and have already ordered one for my mom!

    This is the second time I have been here and would say it feels very luxurious! From the moment I…read morewalked in, I felt like I was in a fancy spa! The decor is beautiful!! I am plus size (5'7 240lbs) and this place was plus size friendly. When you make the appointment, they ask for your robe size and shoe size. Those will be located in your locker when you get walked back. They will give you a warm towel to wash your hands as you walk and it feels lovely! The lockers are easy to use. There are two toilets and a shower. This area is fairly small, however I never ran into anyone. You can undress as much (or as little) as you want. I get rid of everything but my underwear. Then you will go to the holding area. It's a very beautiful and relaxing area. There is water (flat and sparking) and some small snacks. Your provider will come get you from that room. Both times I have been here, my providers (male and female) have been very polite, friendly and respectful. The massage was wonderful! I felt amazing afterwards!! When you are done, they bring you back to The holding area and you can stay there as long as you like. The only reason I took a star off is because I had received a birthday promotion email and this was not automatically taken off at the desk. I didn't notice until I got to my car. So make sure you show/tell them at check out!! Overall, this is a nice place and I would come back

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    Woodhouse Spa - Arbor Lakes
    Woodhouse Spa - Arbor Lakes
    Woodhouse Spa - Arbor Lakes

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    Arcadia Wellness Spa

    Arcadia Wellness Spa

    3.0(7 reviews)
    4.2 km

    I have been here a handful of times and the massages are OK, not great. Took my adult son here for…read morea massage this morning and the lady fell asleep twice. He could hear her snoring. At one point she was working on his arm and started massage the table. Unfortunately he didn't tell me this until after I paid and we were in the car. I went back in tov complain to the "owner" she just yelled at the lady (not in english) and told me that next time he will get a different person. I told her that we paid a lot of money for a bad massage and we will not be coming back. She just shrugged. Didn't offer money back or anything to make up for it. We will NOT go back there.

    I sent this email, called, went in person to talk with owner with no result... so here goes:…read more Hello, My name is XXXXXX, and I spoke to you on the phone regarding the unprofessional and unacceptable experience I had yesterday. I have been to your "spa" about a dozen times. I usually enjoy the massage, but I have never enjoyed the experience. It is always loud, door bells, people talking in the foyer or on the phone, and employees talking loud in the hallway. Many times my massage therapists have left the room, or opened the door to talk to other employees. I have twice left positive reviews because of the massage results only. Out of kindness and wanting to support a small business, I did not complain about the noise. I stopped going because it was NEVER a spa experience (meaning quiet, relaxing, and pampering). For the same cost, I can get both a good massage, and a relaxing experience. You are close to my house, and do not need appointments so I decided to give you another try yesterday. You were unloading supplies from a van when I arrived and I decided to wait until you were done before entering, thinking it would be quieter if you were done with that task. This time I brought headphones to drown out any noise, but I could not get them to work. I asked for a 90 minute massage and was put with Coco. I was rushed into a room. A man also started his massage across the hall around the same time. My massage start3ed around 945. The door was left ajar by Coco and that is uncomfortable when I am nearly naked and a man is across the hall. Shortly after the massage began I heard the door bell and a man asking for a massage. I am not sure if he was in a room or not, but suddenly female employees started yelling in the hallway right outside the doors between me and the man across the hall. This went on for several minutes. Coco opened the door and yelled at the women. She closed the door and the yelling continued. Coco yelled again this time while she was massaging me and right above my head. I jumped. The yelling continued. Coco opened the door a second time and yelled. Their shouting continued again. Finally I yelled "Hey, I am trying to relax in here!!!!!" and they went back into the back room and after a few minutes quieted down. Coco was clearly stressed asking dozens of times if I liked the massage. I never relaxed the entire time. I called you and shared my complaints. I should not have had to pay for that experience, yet I was charged full price. I wanted to tip Coco, and that is all it should have been. I am asking for you to credit the cost of massage. The tip can stay. If you will not do that, I will edit both my previous reviews, and add this email to a third. As much as I want to support a small business, I will not feel right by sending anyone else there. This needs to be addressed. I expect a "wellness spa" to be exactly that... a spa. Please call me and let me know how we can process a credit or otherwise resolve this issue.

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    Arcadia Wellness Spa
    Arcadia Wellness Spa
    Arcadia Wellness Spa

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    Diva Salon & Spa - massage - Updated May 2026

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