Refused (they didn't document this, and claim I didn't decline the order) auth on a bad bleed design. They processed the order anyway - how can they be so proud of their work when they know it's not quality? More focused on quantity I would say! I Now have to deal with them on an order I never placed, to get a refund of the $700+ they charged. Will never consider this company for our marketing materials, nor will we ever recommend them. read more

I purchased a sign display rated for outdoor use. I got a defective product that has leaked since the first day it was installed. I finally got fed up enough to report the issue and customer service was painfully slow in response. After sending a first round of photos, I was asked for more photos (the displayed flyers inside the case were so wet that they started to mold) then told I'd waited too long to report the issue and no accommodation would be granted. It was a waste of money to purchase and a waste of money to have installed and a waste of time to contact customer service. So I'm starting over. With a different vendor, of course. Lame. I also tried to post this review on the Displays2Go website but kept receiving an error message. Convenient. read more

We are delighted with our new Displays2Go case and with the service we received. As a final step in our remodel, we selected this case for our mineral collection. The adjustable illumination and movable shelves are perfect for showcasing these specimens. The power cord exits the case through the bottom which enabled us to orient the doors to the front. This made installing the specimens much easier. We are also delighted with the customer support team. The first display case arrived with concealed scratches on one door. The two customer service representatives with whom we worked were professional and courteous. They resolved the issue quickly. We are a very happy customer. Thank you, Displays2 Go Team! read more

Displays2Go - Our beautiful Displays2Go case - Office Equipment Near Me - Fall River, Massachusetts

My 48" floor standing all glass display case with LED lighting SKU GTAP48LEDS is beautiful now that it is in my living room. That's the plus. The negatives are: 1. It ships assembled and weighs 500 lbs. That seemed like a good idea at the time I ordered it. 2.The first delivery attempt failed because the weight of the case broke the wooden pallet on which it was packed, and the driver could not remove it from the truck. 3. The carrier added more reinforcement when the case was returned to the depot, and the second delivery attempt, while hair-raising, successfully deposited the case in my driveway. 4. It took me 3 more days and another $500 before I was able to locate a piano moving company willing to bring it the 50 feet into my house. That crew took 3 hours to get it done. 5. Two other crews came, looked it over, and refused to touch it. My suggestions: 1. Ship in a wooden crate that can take the weight. The single pallet with shrink wrap is not adequate. 2. Offer a white glove delivery service option that will get it off the truck and into place inside the location. 3. Add wheels so that the end user has some hope of moving it, if necessary. read more

As a professional business consultant, I am working with plenty of vendors. Therefore, I need to say I am more than drastically disappointed in Displays2Go they not only provide 0% customer service past their '90-Day-Policy' but also don't have quality products. The unit we bought (for $197) in March broke in October, in the attempt to use it for the 4th time only. That is sheer unacceptable. If a company cannot provide quality products, they should at least provide quality service to offset that issue, or provide quality products in the first place to be able to put less focus on customer service. However, being deficient in both is not a great user experience and I will never again recommend any Start-Up to use this vendor. My recommendation: Find a better company!!! read more

Displays2Go - Office Equipment Near Me - Fall River, Massachusetts

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Liars who hide behind the Internet wall. I received a broken display case. When I tried to make my claim I was told to contact the shipper that it wasn't their problem. OMG There are plenty of other suppliers. Please don't make the same mistake I did! read more

they don't stand behind their products. don't waste your money here. Purchased a product. It's never used and they won't accept the return. If your products are so good wouldn't you be able to sell it again? read more

Dealing with displays2go has been nothing but a headache. Each of my orders arrived either with a damaged packaging or damaged product. Their product description does not clearly specify how the product will arrive and in what packaging. In my experience one of the products ordered was a bulky non collapsible 3 tier stand. The item was impossible to to transport to my next trade show so i requested a return dur to the challenges of transport a huge lenthy item but turns out the original box the item arrived in was destroyed. making it impossible to send it back. I ask if they could provide a box on my expense and they were unable to assist. I went everywhere looking for a box for this item. No one had a box thay could be a good fit. I had to leave behind the item with a distributor of ours while we could find a box. I called back a month past their return policy expressing that we finally were able to package this item. but Unfortunately they claim that its past the 30 return window and no exceptions could be made. It seems that the customer has to be patient with their mistakes,(i ordered an item that they got wrong 3 times). But when you need thier support or flexibility they are never available to help us solve the challenges they create with poorly packaged products, unrelaible customer service (each time you call you get a different person, no one has a direct line, or ignoring messages). This is upsetting because instead of making my job easier when ordering thier products. It was so challenging and complicated to deal with their products that are not event friendly. Not sure why they call themselves Displays2go. I regret doing business with them. Never again. read more

Displays2Go - Office Equipment Near Me - Fall River, Massachusetts

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This one of the WORST companies I have ever done business with. Extremely poor customer service, they offer lots of COVID related excuses. Just when I thought the worst was the employees... my 5 frames arrived. They were "NBC" Nothing But Crap. I spent two hours trying to assemble one frame, it didn't happen. The frames are very poor quality and impossible to assemble. I paid $33 shipping and $ 25 to return their "shit." Thats the defining term for Displays2go and their worthless products... SHIT. Its nothing but AMAZON PRIME from now on. Why i didn't start there, I don't know? I guess I thought I could save a few bucks... that didn't happen. Lesson learned. read more

We have only used the product for one conference with enormous difficulty, and now the product is rendered unusable because the carrying case is damaged. If this product were accurately portrayed in Displays2Go online specifications, we never would have ordered it, and would have opted for a lighter, more travel-friendly product. UPDATE: The company has addressed our concerns and conceded that customer service could have been initially more responsive. That is definitely something. read more

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Probably the worst experience I have ever had with any company. They lied to me about Shipping times which cost me a considerable amount of money with my customer. Items showed up weeks after the date promised. Spoke to two different managers and nothing was ever resolved. Had parts missing and the sent me 20% of the parts I needed. Upon opening another of the cases there was damage that my employees had to fix which cost me even more money. The company has ZERO accountability and ZERO customer service. The first manager didn't even care to apologize. read more

Horrible company And customer service, placed an order 3 weeks ago and keep calling but no one answers, email them and keep getting a generic reply back, today I got an email that my order has been canceled, waste of 3 weeks when I could have gone to someone else! read more

This website is a scam, they state that they have everything in stock and ready to ship within 2 days from order but they don't. They work with 3rd party vendors and have no idea of what is in stock and what is not. I tried to purchase some gondolas and I even called to make sure that they were in stock, I was told they had 29 (precisely 29). I ordered 5 then I called them on the date of the expected delivery (according to the order confirmation from their website) and they said that they were out of stock, but their third party vendor was going to have them soon and I was supposed to get a call back the following day. Never got a call back. read more

I made my purchase on display2go.com, the website is user-friendly. The item that I wanted to purchase had a very in-depth description but instead of a picture a drawing represented the item online. When I had checkout, I receive a bigger surprise that the shipping cost was almost the same price as the item. I thought about it and decided to purchase it anyway. They used a freight company to deliver the item yet they left it on the sidewalk not even in-front of my door. Upon opening the item, It was all cracked and damaged then I had discovered that the drawing they had online representing my item was inaccurate. All of a sudden there's a lip on the item that hangs over 2 inches and there is a hole on top for computer yet no mention was in the description prior to placing my order. I called today and spoke to Robert and when I had brought up that the description is inaccurate he blamed his vendor. I bought it from Displays2Go not from his vendor. He requested pictures of the damage. Regardless the description was inaccurate, and a return is in order! Update 12/18 : No one has contacted us from display2go concerning this order! read more

Ordered a glass display case for my office, first shipment came in everything came in right unfortunately 4 pieces of glass were shipped together and of course the top price was broken (so we had to dispose of it). I called customer service they were great and said no problem we'll get the replacements out to you. Week 2 - second shipment comes and it's the completely wrong pieces so now I have 4 doors and 4 side pieces (only need 2). Called customer service and he apologizes and says the correct pieces will be out and even confirmed w me the pieces. Week 3- third shipment comes in and it's the right pieces (4 pieces of glass for shelves and top) that again were shipped together with barely any padding and it's broken again. Thankfully the carrier noticed it and I refused the shipment. Called customer service frustrated and he said he's can give me a refund or we can try one more time. We have the whole thing put up so I said let's try one more time. Week 4- fourth shipment comes in and it's the doors and side pieces (which now I have 6 of each). Called to get my refund and now I have to dispose of the thing myself. Very unfortunate because we were excited about the display. read more

Displays2Go - Partial display case since we're missing the shelves and top - Office Equipment Near Me - Fall River, Massachusetts

Ordered a frame here, arrived broken and have not heard back from customer service. Truly just a mess, the frame was broken in multiple places and packaged poorly. I will never be ordering from here again and will not recommend them for other framing needs. read more

My first experience with the company was to ask about an item that I had received, a hand-me-down spinner rack that wasn't spinning well. After looking at their site and checking out other online retail display sites, it seemed the spinner rack was purchased through them originally. The model was the same. To make a long story short, I emailed them with photos to ask if they knew why it wasn't spinning (since it looked like their product, for sure). I just wanted to know if there was a part I could buy or if something was missing that could be purchased. I also explained that I am a new business and am looking for many things. (HINT HINT.) Instead of help, they wanted a receipt or email confirmation that the item was theirs and until I got that, I couldn't be helped. It was as if the agent didn't read my email. I explained again that it was no something I purchased personally... blah blah blah. And then, nothing. Wow. That's not really how you treat anyone, let alone a potential customer. Since then, I have had to purchase one thing through them (because they were the only ones to offer it). I liked the item and there were no issues. So cool. I found something else on their site that I wanted for my upcoming shows and it's been on back order for quite some time. I decided to email them to ask when they thought it might be in, so I had an idea of whether or not I had to order something from somewhere else. Again, their customer service was short, cold and apathetic. Wow. I am always brand/company loyal--to a fault sometimes. Customer service really goes a long way, though. They should take some notes from Store Supply Warehouse. They are some of the kindest and understanding people there. They actually listen and help out when things go wrong. I haven't completely written D2G off yet in the situation I need something only they have, but I definitely wouldn't recommend them. read more

I read the reviews and dis-regarded everything people said about the product being delivered damaged. I ordered the Flag Display Case with Glass Front and 3 Medal Boxes, Felt Backing - Black and it arrived in 8 different pieces. I live 3 towns away from this place, the package was delivered in 2 days, it's not like it traveled around the world. If you are going to sell and ship a product, make sure you can do it effectively. I'm thoroughly disgusted. read more

Displays2Go - Office Equipment Near Me - Fall River, Massachusetts

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I wish give no star, customer service reps are terrible, none of them know the things, just put you on hold and you can't talk with whom are doing the artwork, All email from customer service are nameless. you will never know whom you are talking to. Spent two weeks none of problem was solved. Will never do the business again Update, Eric call and give a help, problem has been solved read more

Asking for over $1700 to deliver a 400lb display case and bring it to the basement because of "covid"

BEWARE! Not only do their products fail miserably, dealing with their customer service has been a huge pain, adding insult to injury. We ordered a wall-mounted display box, but it arrived with a cracked acrylic cover. Customer service was difficult to reach, but eventually they said they would send a replacement. Ten days go by and I still hadn't received word it had been shipped, so I contacted them again. They said it just hasn't shipped yet but it will, blah blah blah. First replacement arrives with the same crack. Second replacement arrives with an even larger crack. After the third one arrived damaged, a senior customer service lady got involved who was useless as the day is long. She was not very responsive, and when she would respond it would be incomplete not helpful. The fourth they sent double-boxed to try to ensure it would arrive intact. Well, not surprising, the case was even more damaged than the ones sent previously! It's obvious the last one was damaged before it was packed for shipment, as the exterior box was pristine and showed no signs of abuse. The customer service lady said she would refund me, but I have yet to see that refund. I am undoubtedly going to have to file a complaint with my credit card company. All in all, I have wasted eight weeks trying to acquire one case. I have zero intact cases and also have not received a refund. Look at how many poor reviews this company has--stay away! read more

On May 12, I ordered two of these trade show displays for a July 7-9 show. Because each of them needed a separate design, I tried to upload two separate files for designs, but there is no way to do that. It took several days to get proofs back, and an element of the design had dropped out, so we needed to start from scratch with the design embedded. After finally hearing from D2G, they told us that the designs, which were built using the D2G template provided, needed to be redesigned again. Today is June 21, and we still don't have these items that need to be included in a shipping container to go out to the show. Plus, D2G won't ship the one I need directly to the show, so I'm extremely frustrated at this point and I haven't even seen the displays. I can't even post this review on their website because it is telling me that order number, which I cut and pasted, is an invalid order number. Next time I need to order a display, I'll think long and hard about using this company. read more

I am updating my review they notified my husband and are sending out a new table at no cost. I appreciate that they are trying to make it right. I am just hoping it arrives undamaged. read more

Ordered a banner to ship to Canada 5 weeks in advance of a trade show. Plenty of time for production and delivery. Package was rejected twice by FedEx at their processing facility for improper paper work and sent back to MA. This isn't the first time Displays2Go has shipped to Canada so what happened? Somebody messed up. The banner is useless to me now and I am demanding a refund. read more

I am extremely disappointed with the product and services from this company. I ordered two display table covers that were described on the website as having "4 Sewn in Corners". These covers had nothing that resembled a 'Sewn in Corner' and, in fact, were just large pieces of fabric for which they charged $10.00 more than covers without "4 Sewn in Corners". When I contacted Customer Service, they apologized for the misleading description on the website and informed me that I could return the covers, but they would not refund the shipping charges or pay the return shipping cost. Also, they charged me $8.95 for shipping these items to me, but plan to deduct $15.00 from my refund for the cost of the return shipping. My advice is to look elsewhere for your display needs. In response to the above review, Displays2Go has now offered to refund the cost of return shipping, but not the original shipping charge. They still don't seem to want to take full responsibility for misrepresenting the items they sold me. read more

They sell expensive landfill. Almost $4,000 on exhibition "counters" and they came as exposed core flute and coated chipboard... No frames! See my profile pic for what I got for the money. The "project manager" knew we had to mount signs on them and place drink dispensers on them and this is what he advised our (now fired) marketing assistant to buy... we never used them as they were a danger to the public, but disposed of them when they said they would "fix them up at our cost". Don't buy from here it's a rip off. Go to Spyder Displays for counters and Slimline Warehouse for printed signage. read more

I placed an order- but the time for turn around on the graphic did not fit my time frame. I cancelled it immediately. They still have my money, and I have no product!! The supervisor who I spoke with was rude and condescending- and again, no resolution, I had my bank manager call them so that they would release my funds- and he was shuffled around and put on hold for almost 45 minutes. He then gad to hang up. Beware of this company!!! read more

I'm updating my review from my previous review the company did call me back I spoke to a lady named Debbie in customer service and she apologized and research why I wasn't being serviced properly and how my call fell through the cracks. Unfortunately, the items I needed are out of stock and have been for months as this was an oversees imported item. Not sure this is the right venue for me and my needs as they cannot be fulfilled in a reasonable time. They did send me 1 sample of a stand I was looking at but I was concerned at the amount of paper and size of the box for such a small item. I felt like it was a bit wasteful and 3x4 wire stand and a 12x6 box absolutely crammed full of paper. They said they are required to use this much material. OK then. I think a review of their ecology might be in order. read more

Do NOT order online with them; they have a terrible return policy. I ordered a couple barstools with them, and canceled my order by emailing info@displays2go.com (as instructed online!) 20 minutes later. They did not respond for a week and shipped out my order instead. Then after they shipped it out, they told me I had to "refuse the order upon delivery." But someone who works, I'm not home to receive all packages. They still refuse to refund me (and say I had to call when their website clearly says to email) and the unopened boxes are still sitting in my room. What a waste of money and lack of responsiveness. Completely unfair. read more

Displays2Go - Terrible return policy - Office Equipment Near Me - Fall River, Massachusetts

I ordered 100 sign holders at my work from dislpays2go. They say that orders placed after 2pm aren't processed until the next day, but when I placed my order at 1:57pm and selected the cheapest shipping, it came THE NEXT DAY. The signs are just what we needed and no one else had anything close to these. I'll be ordering again when we run out! read more

Displays2Go - This is one of the hundred 8.5 x 11 Sign Holder with Slant Back Easel Design- Clear that we ordered. - Office Equipment Near Me - Fall River, Massachusetts

I purchased a tv stand from Displays2Go. After receiving the product, which was exactly what I needed, I decided I wanted the same product but with the 2 brackets for TVs. I talked with Brittany at Displays2Go and she did her research and found a way for me to get the 2nd bracket and hardware without me having to ship back the old product. That stand was very heavy and would have cost a fortune. Again thanks to Brittany I am a very satisfied customer. read more

I spent $800 on this display case on Nov 20th 2018. When I received it, I did not put in operation until 3 months later. So in 2 months time, the motor burned out and will not work. I called display2go to get help and they said they will not do anything to help. They do not warranty their product or even stand behind it. The customer service on the phone didn't even care which tells me this has happened more than once. BUYER BEWARE - This company will not warranty or help you in any way. They do not care about their products or their customers. read more

If you need something done with accuracy, or sent to the correct address, do NOT buy from Displays2go. I had a deadline for a grand opening and went over the shipping address 5 Times. I ordered it over a week before and was assured it would get to the correct address on time. It's 3 days past the due date and I am at the fed ex facility where they told me that I could pick it up. Where is it?? At another fedex facility on its way to another address. Totally aggravated. It's amazing how taking a simple order can be screwed up so bad. Ruined our grand opening. read more

When the state of Montana was about to reopen, I order some social distancing signs for my store. The website said they would arrive the first week we were open. When they were about to come in Fedex lost the package (wasn't their fault) so they sent me another one after 3 phone calls about a lost package. I finally received it about a month after ordering, by then I did not need them so I wanted to return them. The initial phone call went fine, sent it back with $15 for shipping. I arrived home the day after shipping them out and FedEx found the package and sent the second one to me. I then had to call and let them know I received that one as well. I tried to call and entered the que twice, with no call back. Finally on the third time I got thru, the person on the phone was very confused about me having to send both back. I received three shipping labels even though I only needed one. I thought the headache was over but about 2 months later I only received a $25.99 refund when it should be around the range of $75. I'm still dealing with this almost two months later. The customer service person told me they would email me when they get a hold of someone in the accounting department. That email never came so now I have to call again. Like I said...What a nightmare! read more

Total scam. I submitted my credit card information, they debited my bank account and told me they did not. Do not buy from here.

Awful customer service, awful product. Received my items about 4 weeks after the estimated arrival date, and when I emailed them they told me to call. Im not wasting my time calling. Finally received the "frames", might as well throw it in the garbage. Cheap and worthless. read more

Do not order from them . Horrible customer service! I had to pay for shipping back of 80 bucks for a wrong item that was sent to me! And then when I asked for a refund they only gave me some money back! So I paid 120 dollars for an item I didn't even keep! Ridiculous! read more

I ordered 10 tabletop brochure & business card display units. 4 of the ten arrived broken. I emailed the company with a request to have these replaced ASAP as I needed them for a special event within a few days. I received no response to my email. Then I called the customer service number and "enjoyed" their on-hold elevator music for 23 min.....No one answered the phone. There recording tells you to press 2 if you want a call back from the next available representative...I pressed 2 and nothing happened. I contacted my credit card company to get a credit from these crooks. read more

Avoid if possible. V slow delivery and v hard to contact to complain. ( but they spam you with surveys easily enough ) I expected better for the 400$ i paid for shipping! read more

Absolute worst service. I spent close $200 and was going to order more, thankful I didnt. I had a hard time communicating with them, the live chat wasn't friendly, I finally had a rep email me with no solution, then of all things when I wasn't happy with the product and the mistake they made (they told me a sign would be acylic but it came in foam core...they didn't offer to problem solve. Customer service is NOT a priority so purchase at your own risk!!!! read more