Pretty annoying they wanted me to bring in my old modem router whatever thingy that was broken …read more However, the customer service guy was nice and funny. Lobby is remodeled, welcoming, and nicely set up. Tons of parking, new music playing, Disney Channel on for the little ones dragged in, seating area, and fresh scent . I was 4th in line, but I was only in there 6 minutes

These people are the worst trained customer service employees. From their techs to their phone…read morecustomer service agents. Techs comes at my house and wants to place the receiver where ever they want and don't take the extra time to make sure the work is done properly and on to top of it off they hate educating the customer on how the system works. Customer service reps most of them are rude on the phone with you and won't believe or wants to hear anything the customer has to say. They can brag about their internet speed but their treatment to hard working, money spending customers is horrible. Really wish they can learn from all the others HSP.

We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

We have service at Canadohta Lake. Since we don't use the lake house during the cold winter months,…read morewe suspend service until spring. It's never a problem. They are friendly and prompt to reconnect when the weather starts to warm up. Their connection and service far exceed our previous company. I highly recommend them for fast internet as well as tv.

From the owner: Give us a call now!…read more S. Bryer Cable TV Corporation offers broadband networks to provide the highest quality service to our customers.The following services are offered:Cable TV Service w/ Local Channels High Speed Internet Service Digital Phone Service TiVo HD DVR Call us now!

I am very angry & disappointed with Direct TV. From the time I signed up with them until I…read morecancelled my subscription with them I had nothing but difficulty & was treated disrespectfully or just to say was not treated as a good customer. NEED I SAY MORE! SO BEWARE signing up with DIRECT TV!

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

I have had No, Internet aka WiFi since last Thursday afternoon And I have been calling and asking…read moreif they could come and troubleshoot the problem. And when I call and explain AGAIN that I don't have WI-FI, the customer service Representative's say they will call me back in 2 hours. They need to just send someone to trouble shoot the problem. I don't know what else to do at this point. And here it is Tuesday of the following week. I live in Steamburg NY and that's only like 15 miles away from the main offices of kinetic by Windstream

As long as your service is working their great. But if you have issue are trying to get problems…read moreresolved Kinetic doesn't make it simple. Customer service is primarily handled by their chatbot, and when you eventually get to a live agent, they really can't do much other than a line check or reprovisioning your service; they have no real-time availability for service techs. Also there website is out of date as far as service availability; for instance, their website says I can only get 6 mb service to my house, when in actuality I get 50 mb bonded pair service. Another example of a poorly managed company, mykinetic account said i was eligible for fiber to my home, placed order, waited two weeks for tech to show up just so he can tell me no fiber available yet and he could't work on my dsl issue would need to put another ticket in, even though the customer support person wouldn't send a tech out the day prior because i was getting fiber the next day which shouldn't have even come into the conversation because I am still paying them for service i am not getting.

Well, the new update with the fiber optics is absolutely useless. Why is it useless? Well after…read morethe installation which took over three hours, my home entertainment system no longer works. When I called Armstrong. To ask them to get a service tech out here to get my system back up the earliest it will get here is a week from today. My recommendation don't let Armstrong fix anything in your house

Chad the tech that came out yesterday and got me up and running was AMAZING, what started out as a…read moreminor repair ended up a full blown replacing wire, but he was amazing and polite and did a great job

This is a mixed review . . . First I will give an overview, then I will review the customer…read moreservice, and lastly, I will review the technicians that have been to our home. Firstly, I have been a Windstream DSL and Land-line customer for many (20+) years. I signed up back in the day for a special lifetime price deal, my internet and phone service were supposed to stay the same price for life. I noticed some years ago, that the price kept creeping higher and higher, but I couldn't find my original contract, so now I am stuck with very high prices. It's so high, in fact, that sometimes I think about cancelling, and just sticking with my mobile phone, but in my rural area, the mobile signal is very poor, so I need the land-line and DSL internet (even though the internet isn't that fast, it's faster than a mobile phone with only one bar). Phone Customer Service . . . When you call the number for customer service, you used to get a local person that knew what they were talking about, and would get you fixed up. Now, you get some call center, probably in a foreign country, because they sometimes don't speak English very well, and don't always understand you. Sometimes you get someone who is able to create a trouble ticket for you, and sometimes you get someone who spends twenty minutes going round and round, and in the end says I'll transfer you to someone else that doesn't help you, or says that someone will return your call (they don't return the calls). Also if you call and get a recording and leave a message, they don't return your call either. It can be very frustrating. Lastly, I have been 100% satisfied with our two local technicians, Bob and Bobby (No relation). They have been out to our house to fix our internet and no dial tone problems three times in the last few months. They were always able to get things up and running on the day they arrive. The second to last visit, they told me that the wiring going into our home was the most likely culprit as to why we were having problems, so we rescheduled a day, at my convenience, where they would come out and do that. They arrived at or before the scheduled time, and got the job done, quickly and professionally. I have nothing but good things to say about Bob and Bobby, FIVE STARS to them . . . Cheers!! As for customer support . . . one star review . . . and a big fat Jeers!! There is lots of room for improvement in this company, and I hope that they get it together, because there isn't a lot of choice out here in the country for phone service.

I have never dealt with a company like Kinetic that has such poor customer service. When I…read moreoriginally ordered my new service I was billed twice for $67.30. My bank has written a letter that I have sent to Proof. com and also to Investigation. com. I am now told to contact my bank and treat this as a fraud charge. You have got to be kidding me!!!!

Responded and kept appt as scheduled. Priced extremely fair. Placed a brand new dryer vent through…read morebrick wall. Would definitely consider hiring him again for any future jobs...and im sure we will need many.

I've worked with Josh on several projects through three homes. Super reliable, professional, fair…read morepricing and a nice guy. Glad to know a business like his in the area.