Excellent work. Very professional. Will definitely hire them again. Explained everything they were…read moredoing so I could understand it. I highly recommend them!

Just prior to the recent COVID-19 shutdown, Stone Plumbing had come out to do a couple of small…read moreplumbing jobs I needed done. Scott was quick, professional, explained what he was doing and why, and left the job site completely clean, and charged a reasonable fee. Needless to say, I was very happy with his work, which was visibly better than previous plumbing that had been done at my house. At the time, I discussed some possible future projects with Scott, including the most pressing one: the so-called 'high efficiency' boiler for my house was failing, and late winter in Jamestown is no time to be without heat. Three other local plumbing/heating companies had worked on it to no avail, and two said they'd give me a quote on a replacement boiler, but never got back to me. Scott said he would work up a quote for me so we could address it quickly when I was ready to move forward. Shortly after that, the state shutdown was announced, and my boiler quit for good. While the other companies never responded to me, Scott called me back right away, got the new boiler ordered, and we were on our way. Within a few short days my old boiler was removed, replaced with a regular efficiency boiler that is working like a charm. Along the way Scott was able to work in a socially-distanced manner, easily fielded some unusual issues (we had to rent a 60-foot cherry-picker to get to the top of the very tall chimney stack to remove the old furnace lining and replace the chimney cover), and helped make a stressful situation easier to fix than I expected. All in all, I highly recommend Stone Plumbing for responsiveness, flexibility, excellent communication, and reasonable pricing. It was one of the most positive and professional experiences I've had with any home contractor in the last 20 years. They were my fourth call this time--but they got the job done that three previous plumbers didn't. They'll be my first call the next time I need any plumbing done.

Very pleased with their service. The men that showed up were extremely professional and nice. They…read moredetermined that the problem was a simply fix that didn't require them to do anything, so they didn't try and sell me unneeded service. They also didn't charge for the visit. Highly, highly recommend them!

We had a clogged main drain pipe serving the entire house. We could not use any sink or toilet…read more Called the Falconer office mid-morning and the receptionist asked if it would be OK for someone to come by this afternoon to unclog the drain. Jason arrived about 2:30 and couldn't have been nicer and more competent. He finished the job successfully by

I have had them work for me a couple different times and always did good work. The most recent…read morebeing April 5 2024. They completed three different jobs and did good work. The price was fair and they communicate with you on best ways to get work done. I would highly recommend.

Called for help with our hot water tank. Prompt return call and quick service. Got us up and…read morerunning until the new part came in. Very PLEASED! Will definitely call again.