I have had them work for me a couple different times and always did good work. The most recent…read morebeing April 5 2024. They completed three different jobs and did good work. The price was fair and they communicate with you on best ways to get work done. I would highly recommend.

Called for help with our hot water tank. Prompt return call and quick service. Got us up and…read morerunning until the new part came in. Very PLEASED! Will definitely call again.

Several years ago, Servis employees replaced the cast iron soil pipes that conveyed our waste water…read morefrom toilets and sinks to the town's sewer line. After 110 years of service, these lines cracked longitudinally and failed with large leaks. The Servis plumbers came and worked under trying conditions to completely replace the cast iron with PVC plastic pipes in a crawl space that varied from 18-24" clearance. There were seven connections coming to the crawl space from bathroom and kitchen fixtures sources on the first and second floors. Their work also including replacing lead piping connecting the toilet, tub and sink in the second floor bathroom and then replacing the pipe connecting with the piping in the crawl space. Their work was of high quality and they used innovative thought to successfully complete the whole job.

The problem: Shower unit spraying water while the water fills from the facet at the same time, the…read morefix was to replace a rubber washer in the diverter unit. After one hour of repair the unit was never fixed, plumber's response: LOOKS BETTER THAN BEFORE! Never fixed. The problem: Drain runs slow. Asked the repair man to snake the drain, he plunged the drain for two minutes, response was that it drains faster than his tub at home. Wouldn't want to see that. Called multiple times to speak with office staff on resolution, zero response. Requested to speak owner on problem, zero response. I would not recommend this company to change a garden hose.

Very pleased with their service. The men that showed up were extremely professional and nice. They…read moredetermined that the problem was a simply fix that didn't require them to do anything, so they didn't try and sell me unneeded service. They also didn't charge for the visit. Highly, highly recommend them!

We had a clogged main drain pipe serving the entire house. We could not use any sink or toilet…read more Called the Falconer office mid-morning and the receptionist asked if it would be OK for someone to come by this afternoon to unclog the drain. Jason arrived about 2:30 and couldn't have been nicer and more competent. He finished the job successfully by

Just prior to the recent COVID-19 shutdown, Stone Plumbing had come out to do a couple of small…read moreplumbing jobs I needed done. Scott was quick, professional, explained what he was doing and why, and left the job site completely clean, and charged a reasonable fee. Needless to say, I was very happy with his work, which was visibly better than previous plumbing that had been done at my house. At the time, I discussed some possible future projects with Scott, including the most pressing one: the so-called 'high efficiency' boiler for my house was failing, and late winter in Jamestown is no time to be without heat. Three other local plumbing/heating companies had worked on it to no avail, and two said they'd give me a quote on a replacement boiler, but never got back to me. Scott said he would work up a quote for me so we could address it quickly when I was ready to move forward. Shortly after that, the state shutdown was announced, and my boiler quit for good. While the other companies never responded to me, Scott called me back right away, got the new boiler ordered, and we were on our way. Within a few short days my old boiler was removed, replaced with a regular efficiency boiler that is working like a charm. Along the way Scott was able to work in a socially-distanced manner, easily fielded some unusual issues (we had to rent a 60-foot cherry-picker to get to the top of the very tall chimney stack to remove the old furnace lining and replace the chimney cover), and helped make a stressful situation easier to fix than I expected. All in all, I highly recommend Stone Plumbing for responsiveness, flexibility, excellent communication, and reasonable pricing. It was one of the most positive and professional experiences I've had with any home contractor in the last 20 years. They were my fourth call this time--but they got the job done that three previous plumbers didn't. They'll be my first call the next time I need any plumbing done.

Excellent work. Very professional. Will definitely hire them again. Explained everything they were…read moredoing so I could understand it. I highly recommend them!

I needed to replace the water main. Branden was very efficient. The job was done in 5 hours. I…read morewill be hiring him again as time goes on. He's great, you won't be sorry!

From the owner: Smith Brothers Plumbing & Excavating serves as a reliable provider for all excavation, plumbing,…read moreand septic system requirements in Frewsburg, Falconer, Kennedy, Jamestown, Lakewood, and surrounding areas. Their skilled team is equipped to manage projects of varying scales, from septic system installation and maintenance to the installation of water lines, gas lines, and drainage solutions. Committed to delivering practical solutions that meet your needs and budgetary considerations, Smith Brothers strives to ensure a seamless experience while improving the functionality and efficiency of your property. Let the talented professionals at Smith Brothers Plumbing & Excavating tackle your plumbing and excavating jobs. Call them today at (716) 569-4168 to schedule an estimate or visit them online for more information.

I had a kitchen sink clog. I was thrilled when I called TJ's and they said they could be at my…read morehouse in a 1/2 hour! The clog was worse than I had thought and hoped and they had to come back the next day with different (and expensive) equipment. They got the job done and the employees were very pleasant and respectful guys. I can't say if the price was fair or not since I never had this issue before. Total cost was $567 which seems like a lot for a clog but it was deep down the line so maybe an average price?

They charged me over $900.00 to replace a toilet flange, and a piece of pipe. Please stay away from…read moreTJs.

Best plumbing business around. Friendly/nice people, fast service, and reasonable prices.read more

Updated: Let me start by saying the staff from customer…read moreservice ladies to the 5 different plumber gents in and out of my home were very nice, respectful of my home, and courteous about knocking and asking permission to use things and go places in my home. My hot water tank was leaking and creating toxic levels of carbon emissions then blew up. Within minutes national fuel turned my gas off and within an hour TJs was at my house to give an estimate and set an appointment. They cost more than my other estimate, but were able to put my hot water tank in 2 days earlier than the others. They showed up for my install later than they said they would which happens sometimes. It took 4 hours to put it in, but my water pressure issue wasn't resolved so they had to come back the next day. They said when I signed my contract and paid my deposit the day before the tank and all of the service was included in the price which confused and upset me when I had a service fee after. I voiced my concern about the extra charge and Dewey contacted me. He explained the situation to me and resolved it so I'm very happy and will use them again, especially because all of the employees were great. My hot water tank and water pressure are awesome. Thank you.

If there was something like NEGATIVE 5 stars, that's what I would rate this company…read more Unprofessional, disrespectful, passive-aggressive bullies! They are a total RIP OFF! I was quoted $250 (holiday rate) an hour, which included their employees coming to my house, with the necessary tools, and working 1 hour. Their labor time was barely an hour. And initially they wanted to charge me $637. I protested this and they took their time to fix it, which took them about 20 minutes. And now they wanted to charge me $540 based on 2 hours work. OUTRAGEOUS!! I called the company 3 times, and at each time, their story changed. First, they told me $637 was a "mistake". Then, they claimed that it included travel money, to which I protested saying that I was quoted $250, which clearly included the travel money. Once they claimed that their employees were at my place for 1 hour and 15 minutes, next time they claimed it was 1 hour and 20 minutes, the third time, they claimed it was 1 hour and 40 minutes. They couldn't put the numbers, nor the story, together to justify their bill, which is unjustifiable anyways. They also had the audacity to tell me that I should be grateful for their service rather than creating a problem. They will ABUSE your vulnerable moment, charge you an EXORBITANT amount, and BULLY you afterwards. AVOID this company!!!

Horrible service. They take your money up Front, make an…read moreappointment, and then God forbid you miss a call and don't get back to them within 5 minutes, you get skipped over. Their Time clearly matters more than the customer's time. Joe was the technician that was assigned to me. Not sure if his fault or the company in general

Overpriced quote for repair/replacement of on demand water heater. Found someone to fix the part,…read morewhile they said the whole thing needed replacing. Checked online to see the highest cost of replacement they were double that. Glad I checked the difference of $10,000 to $200 for repairs