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    Coaxial Cable Television Corporation

    Coaxial Cable Television Corporation

    (5 reviews)

    I have lived in several places around the country and have had many cable providers and Coax is the…read moreabsolute worst! -few HD channels -lousy equipment -no OnDemand -no access to iPad apps like HBO to Go -frequent outages -terrible customer service -high prices Go to Satellite, Apple TV..... Or do shadow puppets on the wall. All are better than Coax.

    The cable internet itself is average. The company on the other hand is one of the worst I have ever…read moredealt with in my life. If you walk into their office they barely greet you, make you wait while they go about their business (important things like making copies and talking about their families). When they finally do get to you they are rude and unhelpful, provide no information, and talk to you like you are trying to sell them magazines at their grandmother's funeral. If you happen to call on the phone you will immediately be put on hold for 20 minutes (presumably so they can NOT help the people actually in the office) and then they treat you with the same contempt as if you were actually there. Their "Customer Service" consists of the same people who work in the office who are available during the convenient hours of 9-5 ... so precisely never for anyone else who works traditional hours. Heaven forbid you need assistance in the evening or on the weekend. If you call to order internet on a Friday you might, MIGHT, get it turned on by Monday afternoon. Your internet will be promptly shut off within minutes if you are late paying your bill (or forget to re-sign for the next semester up if your on their ridiculous student plans) with no prior warning. I will reiterate - this is quite possibly the worst company I've ever done business with.

    GreatWave Communications - GreatWave Communications

    GreatWave Communications

    (1 review)

    After having service come out several times during the course of a month to no avail, I decided to…read moreget rid of them. They told me it was because I was in a multi-unit building. They broke a switch plate and used a wire from my DVD player because they didn't have it on hand. I now cannot find it. Since, I didn't have service for most of that most month, I am refusing to pay the bill. Almost a year later they are going to throw me in collections for it! After they damaged something in my home, came unprepared and after multiple visits never fixed it. Funny I have had Spectrum for almost a year without any problems and at least $10 cheaper a month for the same service!

    From the owner: Get great quality phone and internet services with the help of GreatWave Communications in…read moreConneaut, OH. These professionals have a wide range of options to ensure they're meeting the needs of every client they serve. Get in touch today to learn more about the home and business services they have to offer. Offering both residential and commercial services, this company provides affordable telephone and internet services. If you're a business owner, trust them for reliable solutions to help streamline the workday and meet your clients' needs more quickly. This telecommunications company is trusted throughout Ashtabula County, so know that you can count on their knowledgeable team with your phone and internet needs. Turn to this local telephone and internet service provider for convenient and affordable service. Make the switch from your current provider and see an immediate difference in the service you receive. From phone and internet to television services, this business has it all in one place. There's even a GreatWave app that allows you to log in on your phone or mobile device to view or pay your bill on the go. Contact GreatWave Communications for the solutions you need. To learn more about the services they offer, visit their website or Facebook page. Call (440) 593-7140 today to speak with a member of their team about your phone and internet service needs. They look forward to hearing from you.

    Kinetic by Windstream

    Kinetic by Windstream

    (6 reviews)

    This is a mixed review . . . First I will give an overview, then I will review the customer…read moreservice, and lastly, I will review the technicians that have been to our home. Firstly, I have been a Windstream DSL and Land-line customer for many (20+) years. I signed up back in the day for a special lifetime price deal, my internet and phone service were supposed to stay the same price for life. I noticed some years ago, that the price kept creeping higher and higher, but I couldn't find my original contract, so now I am stuck with very high prices. It's so high, in fact, that sometimes I think about cancelling, and just sticking with my mobile phone, but in my rural area, the mobile signal is very poor, so I need the land-line and DSL internet (even though the internet isn't that fast, it's faster than a mobile phone with only one bar). Phone Customer Service . . . When you call the number for customer service, you used to get a local person that knew what they were talking about, and would get you fixed up. Now, you get some call center, probably in a foreign country, because they sometimes don't speak English very well, and don't always understand you. Sometimes you get someone who is able to create a trouble ticket for you, and sometimes you get someone who spends twenty minutes going round and round, and in the end says I'll transfer you to someone else that doesn't help you, or says that someone will return your call (they don't return the calls). Also if you call and get a recording and leave a message, they don't return your call either. It can be very frustrating. Lastly, I have been 100% satisfied with our two local technicians, Bob and Bobby (No relation). They have been out to our house to fix our internet and no dial tone problems three times in the last few months. They were always able to get things up and running on the day they arrive. The second to last visit, they told me that the wiring going into our home was the most likely culprit as to why we were having problems, so we rescheduled a day, at my convenience, where they would come out and do that. They arrived at or before the scheduled time, and got the job done, quickly and professionally. I have nothing but good things to say about Bob and Bobby, FIVE STARS to them . . . Cheers!! As for customer support . . . one star review . . . and a big fat Jeers!! There is lots of room for improvement in this company, and I hope that they get it together, because there isn't a lot of choice out here in the country for phone service.

    I have never dealt with a company like Kinetic that has such poor customer service. When I…read moreoriginally ordered my new service I was billed twice for $67.30. My bank has written a letter that I have sent to Proof. com and also to Investigation. com. I am now told to contact my bank and treat this as a fraud charge. You have got to be kidding me!!!!

    DIRECTV - televisionserviceproviders - Updated May 2026

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