nasty they like to leave kids in a diaper pee or poop for a long time, without changing them, I did see a roach crawl in the infant room one day!! how to situation with them that never got resolved because it's minding my kids fault and not the teacher's fault for shushing my kid complaining that kids cry some of the staff are great awesome amazing we love them but it's like they pick and choose who they like the incident that I had today said it was gonna get revolved and never I wanted to come complaint about my kid teacher read more

My daughters attended the facility almost two years. The basics are cost ~$220/week they included diapers. They have lots of toys. Breakfast and lunch is provided and they have around 15:1 student teacher ratio. Before the pandemic the care was much better my daugther loved Ms. Celostia and Ms. Carrie she spoke about them everyday. But, you get what you pay for essentially. After the pandemic, my daugther experienced more biting incidents scratches, and safety hazards like constant falling. The final straw was picking her up after a 11 hour day she immediately complained about her pee pee. She was grabbing and screaming it. I took her home and changed her diaper to find dirt, soggy broken Elisa pamper pull-up from that morning, strong urine odor, and a horrible diaper rash. I checked the daily report there was on update of a changed diaper at 4:11pm (not true). The daycare uses Luv's pampers. They were potty training 30 kids using 2 potty's from my understanding. But the timeframes don't add up. I called the daycare they claimed she was dry for 11 hours!!! Even with that argument the severity of her rash and the smell I should have been called from work how bad it was. I rushed her to Children's Hospital Urgent Care on Chastain Rd. They had to take a urine sample and she was diagnosed with UTI and was on antibiotics and a steroid rash cream for a week. She creamed in agony at the hospital just two hours from leaving daycare of her pee pee burning and hurting. I had to leave work for a week to care for her. The new teachers hired need to make sure they really watch they children bottoms. She is fine now but we decided it was not a good fit for her anymore. read more

if I could give this place a 0 I would! it's nasty there. roaches, pee carpet they won't get rid of or atleast steam clean, front office are only welcoming when you come for a tour, they talk about you and your kids, food is never cooked all the way through, trash around the outside of the facility even the park is garbage for the older kids. take your kids elsewhere too much money to have them watched in a "trap House facility"! read more

Love love love....the discovery point staff is so loving and amazing with my daughter, she loves her time spent there and we are very blessed to be apart of the discovery point family! read more

We love it here! My son did not have the easiest time transitioning from home to school, but management and his teachers have been so helpful in helping my little guy cheer up in the mornings and get excited about his day. They also, thoughtfully, sent me pictures of him enjoying himself throughout the day, which was so reassuring! His teachers are truly exceptional, as they provide such a loving and fun learning environment. He continues to amaze me with how much he learns though all the activities they do daily. Couldn't be happier! read more

My daughter attended Discovery Point since she was six weeks old through Senior Preschool. The last six months there was the worst experience I had. I had to rush her to the ER with a wood chip emerged into her eardrum from the playground, which no one offered a dime to help pay for. She had a large scar at the tip of her eye which she said a classmate hit her with a toy in the cafeteria and it was never reported to me by an adult. Ruth Ann said she would investigate the incident but she never responded back to me. This little girl bullied my daughter everyday and when I reported it to Jenny at the front desk she responded with a nasty attitude. Teachers throughout the facility would tell me about the things that same little girl would do to my daughter. My child had one of her braids cut out of her head with scissors which left a huge gash on the side of her head. I seriously felt like my child was no longer in a safe environment. I had to start taking one day off during the week to monitor the school very closely. My final straw was when I requested for my child to be in a certain class to match my work schedule, she was denied. The only child that had been here since she was six weeks old and you couldn't honor that request? Upon my daughter exit the manager was so excited to have a spot available for another child for PreK til she didn't realize what she had just lost. No empathy shown at all. I've been scarred because now I have to try to trust other people with the safety of my child. I wish them much success and hope from this lesson that they learn how to appreciate the business they receive from others. read more

While I was given a tour a roach was crawling on he wall!!!! And the classrooms were nasty! I don't know the person who gave me the tour but they were horrible. If you are reading this RUN to another school! read more