I had a great experience thanks to Lex. I came in with a nail in my tire and was on a tight timeline trying to make it to my brother's Navy graduation. The tire I needed was out of stock, but Lex went above and beyond to get it delivered quickly and made sure everything was handled in time. He truly understood the urgency of my situation and did everything he could to help me get back on the road. Because of him, I made it to the ceremony. Really appreciate the outstanding service! read more

They took way too long even though we had an appointment. When my elderly mother asked where she would get her car after they texted her politely, a staff member named Robert answered her rudely and disrespectfully. He tuned proceeded to mock her for not having any patience to other customers. read more

We had a great experience with Eunice here at the Goliad location. Not only does she provide excellent customer service but she strives to get the best discounts and offers for the customer. Customer service is a dying art and Eunice is a master artist. Super appreciative for her time and effort. I highly recommend her and we were blessed to meet her. read more

This is my are Doscount Tire for two years now. Best DT I have been to in my 10 years here in San Antonio. Never had a bad experience and I have 4 vehicles so I am there regularly. read more

Well the store says it opens at 8:00am and it did!!! Literally. I arrived about 5 mins before and a couple customers were already waiting. As a former GM I would open the doors earlier if I saw customers waiting. At least open the door and let customers in to get out of the weather with winter coming up. But after the opened the door, it was all smiles and quick responses. Joey helped me out. He got a tech to get started on my flat tire before ringing me up. Best part he did it for free. TY. I will be back.. read more

Didn't realize I needed new windshield wiper blades until I got in my vehicle and one of the blades' rubber stripping fell off as I was driving into work! I stopped into this discount tire and Manuel replaced both of them for me. I was in and out in five minutes! Love the service offered here, they always take care of us for all of our vehicles, tires, and other services. I highly recommend them. read more

Came here to get my sensors checked. They provided excellent customer service and explained everything to me in simple terms since I'm not car savvy lol. Very nice and very trustworthy. I was lucky to be in and out really fast. read more

Came in the other day in the morning after I bought a full set of tires online and made my appointment. Service was amazing and fast. I sat down for no more than 10 minutes and they were done!! These Michelin Cross Climate 2's make my car feel stickier and quieter. Really good purchase and definitely worth it! read more

Discount Tire - New tires! - Tires Near Me - San Antonio, Texas

my RV was stolen after the manager requested I would leave my RV for tire and rim installation ! discount tire refuse to take responsibility and now we r headed to the court room. They denied my claim . I have a police video cam and police report clearly manager agreed I left RV only because he asked me to....the manager stated he overbooked . the store manager took responsibility and the third party insurance company refused the claim . has this happen to anyone else ? Don't do business with companies whom do not have integrity. I have endured a big loss and my family has been greatly impacted. read more

5 STARS for great service. Even though this discount tire is always busy, I often get great service and attention. I recently visited with an appointment at 9:30 for tire installation. I was greeted immediately after walking in. I am happy to write that I was out by 10 AM, even with a full house. I was thrilled! I have tried other locations and they do not cone close to the service at this location! read more

Excellent Service!! Love this location all the guys are on top of it and got me the tires I need!

All I needed were 2 tires for a cash and carry and Tony R. was VERY courteous and timely! I will definitely use THIS Discount Tire location for any future tire needs. read more

Would not recommend. Purchased new Michelin tires. Service was professional and timely but too much rush rush type atmosphere. Problem came to light when I got home and noticed deep cut on rim. Know it happened at Discount because I had just detailed my car/tires. Talked to manger who then said he would make it right (although he did not think happened at Discount) and would order new rim. New rim came in about 7 days but once installed was found to have more damage than original. So...new second rim was ordered (so I was told). After 3 weeks I called about second rim and was told it was in....but it really wasn't. I gave up at that point and told them I wanted original put back on and would count my blessings at that point and gave up on Discount ever making it right. If you care about your rims..suggest you take pictures before going to Discount. read more

i appreciate the professionalism and the way antonio r was while helping me get my new tires for my vehicle insured . i called before hand to get some information and he was the one who helped me over the phone so when i came into the store i came to look for him specifically . and when i got there he talked me through it , told me the process , what i was getting charged for , if i had any questions gladly answered back with no sigh as if it was a bother . i usually go to the southcross location but came to this location by chance . i will gladly come back . every one was so nice sweet , had a smile on their face . definitely 10/10 read more

Discount Tire - tires - Tires Near Me - San Antonio, Texas

I went in at 10am , they said they could not fix my tire so I bought a new one. Wait time was 2 hours so I left it , went after work 2pm to pick up and asked if they could put it on and they said yes but it would be 8pm when they could do it . I ask to just pick up my tire , they left it outside for me. I left driving in my spare tire. Worst service ever. read more

Great service from Antonio "Tony" Rodriguez. Antonio really took care of me when I was in need with a flat and we had a good fun conversation when I was not in the best mood because I got a flat on my day off. Thanks for making it painless and fun Antonio- you rock!!! -Tim read more

Service associate lied about my car being lost in the service requests having me wait over an hr longer watching others with later appointments leave with service trying to say it's been busy when I could clearly see him pull the packet and tell the bay workers to expedite service. read more

I'm giving them a two, only because they did the job and they listened to me when I physically saw one of their employees back up in to a curb in my car and proceed to zip through the parking lot to take my car to the bay. My car is standard, and this kid decided to screech my wheels more than twice getting it into the bay and then drove it in so far that he had to have another coworker enter my vehicle to back it up so that it could be serviced. After I complained to an associate I drove my car out of the bay and now... I have a knocking sound coming from under my car. Don't go to this place! Especially don't let these fools drive your car!! read more

let me start this by saying that Mike and Jeremy are both amazing people, I came in with a tire needing to be replaced, and Jeremy not only did not try to upsell me on any extra servicing or tires, but also had it done before I was even able to transfer my money to pay for it, then, as I was replacing my tire myself in the lot (I wasn't aware if they had an additional service fee for actually putting it on the vehicle) Mike approached and expedited that process completely, what would've taken me another five minutes was done in a matter of two because he saw that I was doing it in the parking lot, additionally, Mike assisted me in tightening a screw on my vehicle that had nothing to do with my tire or anything he is obligated to do as discount tire worker. I can't lie to y'all and say that every experience is going to be like this, Ultimately, this is a mechanic shop and it's gonna take a minute to get some things done. But what I can say is that Mike and Jeremy will do their absolute best to make sure that you are taken care of. read more

We were in and out of here in a jiffy. Our cargo trailer was having bad problems with our tires. We had to pull in out of the blue and they put 6 new tires our trailer in about an hour. The service writer was very professional and kind. Traveling across the county, we ended up at the right place. Thank you for the great service read more

Best courteous service ever! The service personnel were all highly professional, courteous, and warm in nature. I encountered a flat tire. AAA removed flat tire and placed replacement tire. Afterward I drove to Discount Tire, which really was not my intention. I was actually on my way to Walmart. Oh, what a wonderful divine gift Discount Tire turned out to be. They gave me a free analysis of all my tires in addition to a courtesy repair and balance of the flat tire. Awesome! Awesome! Awesome! I've paid for tire repairs at the "neighborhood " repair shop and had to encounter all kinds of unsavory crap that goes along with the desperation of trying to stay afloat. Mom and Pop shops better step up their game somehow if they want to remain part of the marketplace in today's commerce. read more

Blow out on the highway at 6:45am, limped into this DT location with a spare at 7:30. This location opened at 7:55, tire inspected, changed, paid for and back on the road at 8:28am. Excellent job guys! read more

I bought 4 trailer tires supposed to have been mounted and balanced. Went to pick up my trailer and noticed the tires were not balanced. Went in an talked to Jesse about the issue said sorry and a worker would be right out to fix it and he went to lunch. Waited another twenty minutes went in and talked to one of the assistant managers and said he would check on it. Said it would be another 15min or longer because of an issue with a vehicles lug nuts were hard to get off. I told him that 2 other vehicles pulled in a bay after I talked to Jesse so now I have to wait until there done when your guy crewed up. Only thing he would say is sorry. Will get to you when we finish with them. Piss poor excuse and customer service. Make sure you double check there work including the balancing to make sure your getting what your paying for. I hope the manager of this store Greg gets this. Shouldn't treat customers this way for there mistakes. Store on Goliad Street and military Drive read more

This place is amazing. In and out in 45 minutes. 4 new tires at a price that can't be beaten. Matt was extremely helpful and knowledgeable. Clean, friendly service and the best prices. read more

Never felt so discriminated for being a female before. I walked in and waited in line for 5 minutes and was completely ignored. Either they must have thought I was waiting for my husband or simply didn't care for me. I seen 2 other guys walk in and we're taken care of right away. I wasn't even on my phone for them to have ignored me that much. All the employees there plus management need retaining on customer service because it shouldn't matter if I'm a female, I should have been acknowledged. read more

Amazing customer service! These guys really helped me out today as I was in a bind. Very helpful and professional. They also offer a 90,000 mile warranty for only $17.00 a tire. Covers all road hazards. Will be coming back to add warranty in a couple weeks. Awesome place! Thanks guys :) read more

Discount Tire - Tires Near Me - San Antonio, Texas

Took my car there to have the tires rotated. Arrived in time for my appointment and was told by 3 different people to park and wait in three different places. They took the car in and brought it back out. I stopped for fuel on the way home and found that the tires had NOT been rotated. Had to go back for them to do it. Then the digital receipt that they sent me was for "fixing a flat"! That used to be our go-to place for tires, wheels and tire service, but during our last two visits it seems that they are more concerned with trying to sell you new tires than they are in providing good customer service. read more

They had the tires I wanted at the best price. They didn't get the tires balanced properly on installation so I had to spend a second afternoon there. When I caught a nail a few months later, they honored the tire warranty without hesitation. They even replaced the wheel cap that must've become loosened when they did the repair. And I appreciate that the employees have good manners. Thanks! read more

DO NOT TRUST THEM WITH YOUR CAR OR VALUABLES! I have purchased several sets of tires from this location and others but will never do business with them again after my last visit this passed Saturday. We had a flat on my wife's car and took it in to have it repaired we knew going in it was going to be a long wait being Saturday around noon and of course it was a 2-3 hour repair window so we decided to walk down to a near by restaurant and have lunch. I locked the car and handed the keys over we headed over to the restaurant when my wife said she had left her apple watch and earbuds in the center console if the car I assured her that the car was locked and we didn't have anything to worry about (big mistake) to my surprise the car was ready in 1 hour so I went for the car while my wife waited at the restaurant, we went home after finishing lunch and never thought twice about her watch or earbuds until that evening when she asked me to get them so I could charge them and they weren't there. Discount tire was the only place we went and left the car were someone had access to it. Discount Tire being closed on Sunday my wife called Monday morning with me on the line as well and spoke with the "sales manager" about the missing items, the response we received was file a police report then he hung up NOT I'm sorry, let me investigate, I'll check the cameras, I assure you my team would never do this, everyone is background checked to prevent things like this NOTHING OF THE SORT. Me being in a management position in the customer service industry will tell you Discount Tire is a joke with the greeting, hand shaking Discount Tire's motto of "Be fair, be truthful, work hard, be there on time, and help people" is a hoax. To be fair I didn't expect the so called manager to admit anything or write a check for the replacements but unfortunately I expected better and he being so quick to say file a police report tells me this isn't the first time that someone had something missing from their vehicle. Hindsight is 20/20 we should not have left the watch and earbuds. Please do not make the same mistake we did by trusting Discount Tire read more

The service salesman Austin was efficient, professional and very knowledgeable. He helped me the last time I got tires.. Thank you for your 5 star service. Y'all have great team work and very good customer service.. Fast pace and non stop all day long and you still have a smile and go out of your way.. Keep up the good work guys.. read more

Had me from doorstep to doorstep in less than an hour! Wonderful friendly fast service with a smile :) Doesn't hurt that BK is next door .. Barely had time to finish my breakfast before my car was ready. Had to purchase a new tire but their price was very reasonable considering how much they wholesale the same tire for .. All around great experience!!!! Now I can enjoy my day :) read more

Great job! Had a blow out on the highway on our rv. Called ahead and told them we were coming. They were ready - gave us a great price and back on the road in record time. Austin did a great job!! Great job Discount. read more

We had a nail in our back tire and when we got here they let us know about maybe not being able to repair it. At first we where like of course we have to get a new tire... So of course we started questioning there integrity as we walked away. When we got called later they said they where able to repair it. So we start joking that it's probably going to cost the same as a new tire. Once we got there the guy said it's free. Just tell your friends and family #footinmouth #discounttiresrocks read more

First time ever having my tire blow out on me. Came here and got excellent service! Martin helped me out, and was very kind and patient. I came at a busy time so I waited about an hour and a half. They offered water bottles and employees were nothing but nice and respectful to their customers, they all have a great attitude. Definitely will be back next time when needed! read more

Had new tires put on there when I had a blow out on the car I bought. I've been to several Discount Tires. They are all well-run and friendly. My only complaint on this trip was he kept me standing there for a long time after he started working with me. Other than that, the prices are good and their warranty is the best out there. read more

Great service! Limped in on three bald tires and a donut spare 30 minutes before they closed on a Saturday afternoon and they were super nice and helped! Got me fixed up and back on the road in about an hour! read more

Great bunch of folks working here. Needed new rims for my car after finding a crack in one. Never thought choosing rims would be such and arduous task. I have seen several cars in SA that lead me to say "what was that guy thinking???" I didn't want to be one of those guys. That being said I hope I'm not. Austin, Ben and all were very helpful. Would highly recommend this location even if you have to drive a bit. I also recommend making an appointment if possible. Wait times at this location are also not as bad as others. read more

Start off by saying this is the most fastest caring respectful damn good deals low price clean friendly organize tire shop I ever been to and happy to say I will be a customer for life. Each and every worker I saw today was on there game and you know who I thank for that.....MANAGEMENT!!! YOU GUYS ARE AWESOME KEEP UP THE GREAT PLACE. they went above and beyond for me. read more

Bad Tire Karma has had me visiting these guys more than usual lately.... That being said, this is a great place to be stuck having a tire fixed. Always professional and pleasant the staff efficiently get me back on the road safely and I enjoy relaxing with a cup of coffee while they're being busy bees read more

NoTotal disappointment !!!! I brought four brand new tires two of them went flat they repaired them and they kept my spare tire I called them when I got home and was told they would put it aside when I went back to pick it up they couldn't find it , then I referred a friend to them he went there with wires hanging out on all dour tires they sold him 814.00 in tires two months later the tires were the same way as when he went in the first time , metal showing and worn out bad, they said they couldn't honor the warranty due to there had to be front end damage, why this wasn't brought up during the sale is beyond me, then had him pay the second time in less then two months from his frist purchase of four tires they charges him 400. Dollars for two tires then charges him 21.00 per tire. And not to mention 7 hour wait and was pretty much told we had to wait for tires to come from another location, they where trying to have him to come back the following day mind after being there all day. I have never seen such poor services and customer care , I am going to stop sending people there. read more