Service was amazing & a breeze to get new set of tires. Loved the whole experience. Always love this place. read more

My service here was great. I needed all 4 tires replaced and my vehicle was a gift from my parents who owned it 3-4 years ago. Tanner helped me find the old tires' warranty and get me a discount on the new ones. The whole service only took about 30 minutes despite them seeming busy. Thank you! read more

These guys are lifesavers! The last thing you want to find at the end of the workday when all you want to do is get home, is your vehicle with a flat tire. I sat in the parking garage at work awaiting AAA and gave this tire shop a call, seeing they were nearby and open for a few more minutes. I asked if I could bring my car in after AAA gets my spare on and they said yes. I hauled ass here from work and made it right before they closed. They provided the best service and took care of my tire repair to get me back on the road, which was so helpful and didn't mean I'd be scrambling around tomorrow morning before work to handle. I'm so thankful for them and would highly recommend them if you're nearby. read more

Horrible. So upsetting. Cant call people to inform them their rims aren't in. Told me they would make it work and have no problem finding me rims and picking them up from another discount tire. Didn't happen left in tears and out 1,073 until my bank processes the refund. read more

Discount Tire - Tires Near Me - Plano, Texas

The staff is friendly, however they are not attentive. I only came in to have a single tire mounted on and they told me max 45 min wait time. I stayed and sat for an hour and a half meanwhile my car had been ready for the past hour. No one checked on me or told me it was done. I had to ask myself bcuz I was literally staring at my car out the window waiting. So if you got stuff to do I suggest you check in with the reps since they aren't checking in with you. Never received a text or call either abt the job being completed . read more

We were 45 minutes from home and my wife got a tent stake in her tire. The crew from discount tire in Plano took great care of us and we were back on the road in no time. Thank you so much you guys. read more

Discount Tire did a piss-poor job balancing the tires I purchased. I have a performance car (a BMW M) with amazing handling and after the new tires were installed handling was awful and the back end was super squirly under anything more than light acceleration and through sweeping bends in the road. Even durin basic lane changes, the handling was atrocious. The BMW dealership told me they put too many weights in the wrong location. BMW re-balanced the tires correctly and the issues disappeared. Discount Tire also put a 1-inch scratch in one of my $1,200 wheels with their pneumatic ratchet when putting the lugs back on. If I could give them zero stars, I would. read more

Discount Tire - Tires Near Me - Plano, Texas

I went in yesterday since Advance Auto recommended me to them since they would probably be able to help me. Though my car didn't get serviced, José went above and beyond to inform me with the problems of my car and how I could resolve it! He told me where I could go for the help that I need since the only thing my car needed service on by them would be getting new tires!! (I'll get them soon lol) Thank you again José! As a female who doesn't know pretty much anything about a car and is nervous to just go anywhere to get my car worked on due to being ran over most of the time. I genuinely appreciate it! I will most definitely be back to this location! read more

Stellar service and very friendly attentiveness from Jose! I wouldn't go anywhere else than Discount Tire for my tires!

This is an awesome location! Best service, helpful, friendly and knowledgeable staff! I needed a new WHEEL; Peter located one that was half the price of dealership. I can truly recommend his Discount Tire. Don't hesitate to use them! read more

Stopped by two days in a row to replace tires on both my cars. Ordered online and scheduled an appointment with order and showed up ahead to get the service done. Got 100$ discount on both orders with online orders. Baring the line to get someone's help everything else moves forward pretty quickly and the link with status tracker provides latest update. I have been their customer for past 7-8 years and will continue to be so! read more

Fastest service I have received for any car service. Sunny was professional and answered all my yore questions throughly. Any car expense is a pain but with great service it makes it bearable. I highly recommending an early appointment to avoid afternoon long wait time. read more

Ive been in a rough spot here lately financially and couldnt really afford the 2 tires that needed to be replaced we dont live in the area and i was left in tears they really do what they can and go outta their way to help and make sure your safe. Isaac at the plano store off ohio dr if you see this brother thank you. I hope the best for you and i really appreciate you sir. read more

Came in with a flat tire and they helped me fix it for free (I bought the tire from them). They always do free air pumps and checks on tires which is great in the winter months when tires get flat. The only reason I'm docking a star is because they should have a way to announce when your car is ready. I didn't get any sort of notice that my car was ready and ended up sitting there an extra 30 minutes when I didn't have to. read more

Discount Tire - Tires Near Me - Plano, Texas

Great service, great prices, and Sean at the front desk was extremely helpful and kind. I wouldn't go anywhere else for tire needs.

I noticed a very low rear tire when shopping at StoneBriar mall earlier this evening. My husband suggested I go to the nearest Discount Tire store to evaluate the problem. The staff addressed my issue immediately to access the tire issue. Isaac found the problem right away, a screw was jammed into the tire. He went to his computer to see if they had a tire in stock to replace it since the tire was not fixable. The tire I need for my all wheel drive car was not in stock and would not be available until in the morning. So, at this point, I phoned my husband to find out what to do next. Fortunately, we had recently purchased new tires at the Audi house. My husband called to see if it was under warranty, which it was. The nice staff at Discount Tire aired up my tire so I could drive it home safely, even though they didn't make a sale. This company and their employees know the definition of customer service and customer satisfaction. I will always return to this establishment for tires. Thank you Isaac, and Discount Tires in Plano, TX on Ohio St. read more

This store might be the most honest tire store in America. I have a Porsche Macan and came in earlier today to replace my front right tire that I didn't know had a nail in it but had its air pressure steadily decreasing over the last 2 weeks. I actually informed the store clerk that I wanted to buy a new tire. He told me it would be around $300 for the same tire I had, I told him it was fine. He then went outside to look at my car and came back to tell me that my tire treads looked fairly new and it seems like it still has a lot of life in it (this is accurate. I got these tires about 1.5 years ago, but I do very minimal driving since I work from home). He then took me over to the diagram of the tire and explained how as long as the nail isn't in the sides of the tire, they could probably save my tire and keep me from paying $300 for a new tire. About 45 minutes later, they sent me on my way with my patched up tire, which they didn't charge me anything for. I am shocked. I tried to pay something but they refused to take any payment. I feel like most places would have sold me the tire simply because I said I was willing to pay for one. This location has made me a lifelong customer. I will only be shopping for tires from Discount Tires moving forward. If this store ever did a fundraiser, I will be the first person to donate to whatever cause they are supporting because I know these people have integrity and are super honest. I actually texted 10 different people today about my tire repair and told them they must absolutely go to this store if they need a new tire. Look no further for your tire needs. This is the store for you. read more

Discount Tire - Patched up tire - Tires Near Me - Plano, Texas

Cody did a wonderful job on checking my tire pressure and filling them up perfectly!

Although tires are really expensive these days, this was the only place that didn't charge me an arm and a leg for a new set of tires. Other places quoted me $1000 more for Michelin tires. I went on Friday morning and was able to get in and out in about a little over an hour. It was busy but they seem to move fairly quickly. There are free refreshments while you wait. I honestly don't know much about tires nor care but my husband really likes the tires so that's a good thing, and they offer 5% military discount! 4 stars for happy husband~ read more

DO NOT SHOP HERE! brought my car in for a single tire and picked up same day with the alignment off worse than it was brought in called back asked to speak with a manager got the assistant and was told he knows everything instead of offering to fix the issue then was told to take it to actual mechanic. Overall horrible service they have bunch of kids working and messing up peoples cars. Font fall for these scams they just want reoccurring sales. read more

8700 Ohio Dr Plano, TX 75024 United States On April 2022, Discount Tire deploys rugged mobile devices to scan tire treads, pull DOT data Discount Tire aims to automate what was a manual process for technicians. Being a loyal customer of Discount Tire since 2003, I enjoyed their professional service and prorated discount. Today, Sergio Hernandez, a front desk Technician, took my order using this Mobil app scanning device. Indeed, it is fast and accurate. Throughout 20 years of using service from Discount Tire, I have witnessed their professional service to the community, their speed is fast, and their price is unbeatable! Their staffs are well trained and politely to every customer! Kudos to Discount Tire, who lives up with their company name and service! Discount Tire's Customer Anthony Tran (Frisco TX) read more

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On Tuesday morning I woke up to find a flat tire. I went to the tire store I always use and was given a quote for almost $800. After I had told him I was trading the car in for the first of the year. So I limped down the road to Discount Tire. Tommy the sales person was great, we talked about maybe 2 tires and he called my attention that 2 might work but by trade in time I would need the other 2 and not get any mileage out of them. The tires were $55 each (yay) and they had me out in less than 1 hour. If you need tires, go to this location in Plano. read more

I been to this location multiple times when my car needed help and every time I'm here, the person who is always helping me has been great. My new car had a flat tire and is running on a spare on the left side of the driver and I was immediately assisted by Travis. He was very helpful and even though they didn't have the same tire my flat had, he did recommend another brand that would be great. Other then that, I appreciate Travis and this Discount Tire location for there friendly customer Service. read more

When you walk in you will be greeted. I have bought my tires here before and anytime I come back I have received excellent service. Do to the virus, they are practicing safety guidelines. I love the fast and speedy service that they provide along with being knowledgable of what needs to be replaced. Everyone here is super friendly. So friendly I am now a loyal customer to this location. They always honor the warranty with no questions asked! Price is reasonable and services time is on point. read more

Service requested, quality of product and service and overall value. I've never had such an efficient customer service experience before.

I stopped by Discount Tire on Ohio Monday morning. I purchased four tires, they only had two in stock, forcing me to have to come back on Tuesday. After arriving and sitting, I was advised that they only had 3 of the four tires. They placed a tire in the rear until they could get the last one. I received a call last night to let me know that it came in soon after I left and if I would come in TODAY, they would get me right in and OUT. Why is my car just sitting? I am past LIVID. Is there any business in society that provides good customer service and integrity? read more

Discount Tire - Tires Near Me - Plano, Texas

If there was any tire shop I'd recommend it is discount tire. I love discount tire and the friendly employees there. Not only are the employees so informative, they are willing to answer any questions with lots of insight. I recently came in to replace all 4 of my tires and I got my car back in less than 2 hours. Also did you guys know that discount tire adds air to your tires for FREE?? i learned that hack 4 years ago and never looked back. I will be going to discount tire for my tire needs until i am old and can no longer drive. Okay bye read more

I always come here to get air in my tires and everyone is always very nice and pleasant. This particular time I came to get my tire sensors replaced and they were very efficient and fast. I was impressed, the only thing I would recommend is snacks and drinks for customers while they wait. read more

It was as they were closing. I asked Derek if he could check the press in a low tire. He said they stopped at 4:30. But sure! He gladly did that. Now friends that is service. Ohio drive Discount tire! Thanks Derek! read more

Discount Tire - Tires Near Me - Plano, Texas

Quick shoutout to Tanner at Discount, thank you for getting me in quickly for a small leak. Turns out it was a bent rim and not a leak. Would've been terrible to wake up the next day with a flat. Also thank you for recommending tire coverage. In expensive and worth it. read more

Discount Tire - Just a little check up - Tires Near Me - Plano, Texas

This was honestly the best customer service I've ever received. Super friendly and knowledgeable staff who seem to really care about their customer's experiences. I highly recommend. read more

Spent over $700 on tires, rotated them and they didn't fill up air in all tires. Had to wait over half an hour in the rain to get the air filled. They don't know who worked on the car. I would rather use tirerack where they come to your home and install in front of you. read more

Discount Tire - Paid $700 to wait in line to get air put in tires. - Tires Near Me - Plano, Texas

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Very pleased with the OUTSTANDING customer care!!! I'll never trust anyone else with my tires!!

Great customer service from this location! Needed a new tire last minute - came in 20 minutes before close. Logan had us set up and out the door before the store closed! read more

Long line of people impatiently waiting! Lack of CUSTOMER SERVICE! Non friendly No effort whatsoever to helping read more

COVID compliant!!! I really appreciate the fast service on replacing my tires! I was able to stay in my car for complete service. All the employees and customers, that I saw, had on masks ... I so very much appreciate that and thank you all! read more

Discount Tire - View from car ... - Tires Near Me - Plano, Texas

We have been customers of Discount Tire on Ohio Plano for many years. Last week, Thomas assisted us. Excellent service as usual. Very professional, efficient and pleasant. We highly recommend! read more

I tried to call and schedule an appointment. I was on hold for over 21 minutes. Someone answered during this duration and put me back on hold and Never came back. read more

Had a great experience replacing my tires at this Discount Tire. It seemed like they cared about experience over selling the most expensive product. Customer service was excellent and they price matched an offer that I found online. With an appointment, I was in and out in 45 minutes, and they also offered a 10% rebate sale. They also offer free tire rotation and repairs if you buy through them. All around great experience. read more

Terrible customer service! This morning, the Discount Tire in Plano, Texas did over $900 in damage to my car, by cross threading a lug bolt into the right rear hub, so much so that the hub needs to be replaced. I took my car to the dealer for an estimate right away. Later that afternoon, I contacted the Discount Tire corporate office in Scottsdale, Arizona to speak with the claims department, and get the repairs scheduled, and set up direct payment. I was told that I cannot call in to speak with anyone in the claims department, and that I must wait until they contact me. TERRIBLE POLICY!!! Once this issue gets resolved, I will never do business with Discount Tire ever again. I had been a customer for over 20 years, and have had a few issues that the local store stood by and took care of, but this corporate policy is unacceptable! Publish your claims department phone number so that we can communicate and get the damage caused by your employee at your store repaired on our timeline, not yours. EPIC FAIL! read more