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Mount Dora, FL

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Discount Tire

4.4 (46 reviews)
Open • 8:00 am - 6:00 pm
Updated 1 month ago

Services - Discount Tire

Tire balancing

Tire installation

Tire repair

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Phillip B.

This shop has great standards. They are attentive to the customer and the vehicle on check-in, the discussion is polite, honest, and detailed. They know what service they can provide and what they can't. Not a bunch of negotiation or sales hype. Good pricing on good quality tires. With the app you can know when you'll be driving away too, with service completed on time.

Response to discount tire's response . If you read my whole review here you would see your claims department denied the claim and will not repair the damages your company caused. I recently visited discount tire in Mt.Dora for a tire rebalancing service. Wesley, the manager, was friendly and efficient, getting me in and out quickly. He even sold me a tire protection package for tires I didn't purchase from them, which I appreciated. However, my experience took a turn for the worse when I discovered damage to my wheels and lug nuts the next day. All four wheels had scratches, likely caused by a pry bar used to remove the center caps. The center caps were also scratched and crushed, and the lug nuts appeared rounded off. I contacted the store on Christmas Eve, documenting the issue, and followed up with Wesley on January 4th. Unfortunately, Wesley denied responsibility for some of the scratches, citing that they weren't deep enough to expose the aluminum that they couldn't have done that then. I found this explanation unsatisfactory, as my wheels were not scratched prior to the service. I guess we'll see if they'll take care of that issue . Moreover, Wesley claimed to have discussed the lug nut issue with me on the day of the service, which was not true. I would have remembered such a conversation, especially since I had just installed brand-new lug nuts the week before. Wesley attributed the lug nut problem to a known issue with Fords, even brand-new ones. While I acknowledge that worn-out lug nuts can be a problem, I know mine were new as I put them on myself the week before ,it's unacceptable to dismiss my concerns and refuse to replace the lug nuts they damaged. I offered to bring in used lug nuts to demonstrate that a 21mm socket fits perfectly on my old ones,but Wesley laughed and reiterated that it's a known problem. I find it disturbing that he would lie to me about discussing the lug nut issue previously which my wife was there and said the same thing there was no interaction with him after the sale. While the initial service was satisfactory, the subsequent handling of my concerns was disappointing. I hope that Discount tires will take steps to address these issues and provide better customer service in the future. Their claims department just emailed me back saying they are not responsible for the damaged to my vehicle which is not true at all. This companies corporate customer service is just as bad as their employees.

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8 years ago

Best Service and Prices! Managers are Friendly and Honest.Techs are fast and great ! Buy all my Tires here from now on.

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7 years ago

Have used their services on 3 occasions. Always feel like a valued customer; treated professionally and fairly. 100% recommend.

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8 years ago

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6 years ago

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Discount Tire

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8 years ago

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Review Highlights - Discount Tire

“This is for the store on 441 in Eustis.”

Mentioned in 3 reviews

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Bent Rim Repair - B cause people know where to send their vehicles to Whee & Tire care!

Bent Rim Repair

(77 reviews)

Bent Rim Repair Daytona did a great job on my S560 Mercedes. Two rims had minor curb rash, and two…read morehad paint chipping after 6 years of driving and frequent car wash visits. Restore to glory by Ben Rim Repair with their "touch up" service. Looks like an restoration but cost less than a complete paint or powder coat job. Thank! Joe B

Stay away! Grelis Ruiz, the owner, is a dishonest person!…read moreI went to Bent Rim Repair for 2 used tires. After the tires were installed, my Jeep had a vibration, it didn't have a vibration before this. I went right back to the store, and was offered a solution. They didn't have any more tires that size, so they put my 2 old tires back on and gave me a refund. When my card was run through the card reader, it said "transaction unsuccessful. " The card reader said it was refunded, but the refund never went through. I was told to give it a couple days, because sometimes refunds take longer, so I did. I went back about a week later, and told them there was still no refund. I was told come back again, because maybe the refund still needed more tome to go through. When I returned the second time, Grelis told me that I would have to check with my bank to see what the problem with my refund was. I called the bank, and the bank told me that there was no record of this refund, and that the problem must be with Bent Rim Repair's bank. Now, I believe that the card reader simply had a problem sending the refund, because it said "transaction unsuccessful." And this was told to Grelis Ruiz. She told me she'd like to keep my receipt from the refund, so she could use it to "look into the problem." She gave me a reprint of the receipt to use instead. We'll, I didn't look very close at the reprinted receipt before leaving the store, but I wish I did. This is the part where she was being dishonest. The reprinted receipt said I was given a cash refund. I DID NOT RECEIVE A CASH REFUND. My transaction was only with my debit card. I returned to the store another time, with bank statements to show I never received a refund to my account. The store manager got Grelis on the phone. Grelis said she remembered me at the store, and said she was almost 100% certain she gave me a cash refund. SHE LIED! Grelis then said she looked at the security tapes and it shows her giving me a cash refund. SHE IS LYING! I fully believe she gave me the reprinted receipt as a cash refund on purpose, and then proceeded to lie about what happened. This transaction started out as a digital problem with their card reader, but then turned into an outright lie! I believe she "remembered me" at the store, because she knows what she did was wrong. I know this store has a lot of positive reviews. But, I'm telling you, BEWARE! Now, I'll never see my refund. And, if you have a problem, you may never get your refund either!​

Discount Tire - tires - Updated October 2026

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