I've been a customer at RentAWheel since it was called RentaTire. I usually go to the one in…read moreHarlingen but was astounded by some of the reviews from the store in Weslaco. I recently went in to go cop me two rear tires when the tech showed me I actually needed all four. The damage inside my tires was insane. Not only that I had four different tiresNancy was able to get me all four tires for an amazing price Not only did I roll out with new wheels but my sensors were fixed when my tires were changed. Hands down best customer service I've had in a long time! I highly recommend the store in Weslaco. The team was amazing! I really appreciate the work they did for me. My LKAS sensors no longer show a ghost car creeping on my blind side Thank you

Not honest people they will charge u a ridicules price go if u like getting taken advantage ofread more

This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

We had a flat tire today on the road, we called RGV Tire Pros in Palmview. Someone came to us put…read moreour compact spare on. I followed them to the shop and they repaired the tire in less than a half an hour. They were courteous and professional and the price was more than reasonable.

They responded to my message on yelp and ordered the required oil filter for our vehicle. Dan…read moreprovided me with an estimate via yelp and kept me up to date. When I took the vehicle for service, they were very professional and friendly.

Came in after Christmas due to mail in my tire it was so busy ! But they got it down and really…read morequick service ! Took no more than 15min. Service is great. Thank you guys! Happy holidays.

I've come here multiple times to get my flats fixed, they are super fast and the workers are very…read morefriendly and helpful. I would definitely recommend it. One time they even put my spare back in the compartment inside my trunk.

I had Joe and his team replace radiator and thermostat plus some emission issues. After a little…read morewhile vehicle was overheating, new radiator was leaking and other issues came up. Joe handled everything and made it right. He went over and above to make sure I was happy. He totally stands behind his work. I couldn't be happier.

Joe really hlep sort out some issues we had with the warranty company. They wanted to replace my…read moretransmission with one from a wrecked vehicle with 40K more miles than the one I had. Joe's went to bat and I got a rebuilt one instead, a major improvement from what the warranty co. proposed. Great repair, done quickly, I would go back without hesitation.

CUSTOMERS BEWARE! This is by far the worst repair shop I have ever dealt with. Let me first start…read moreoff by saying, my husband brought his keep there in November, because it wouldn't turn over. They entered up saying there was an electrical issue. They had to build a box for the wiring. Okay, I'm good with that. Until then they said now it won't shit off and wanted to charge us more to figure out why. Obviously, they crossed wires somewhere. Today after being overcharged for the work they did ( lack of a better term) we got the jeep back. They left the washer fluid tank out, they didn't put the dashboard back on! AND... the horn, lights, and signals don't work now!

DO NOT GO TO THIS PLACE…read more they will overcharge you for jobs that are not even worth $50. They wanted to charge me extra $2000 on additional things that my car "needed" without knowing that I have done the job myself

I recently had air put in the tires of my SUV but the guy didn't calibrate them. I drove around and…read morestopped at Rios Tires in McAllen. The gentleman behind the counter asked how he could help me and I explained the problem. He took my car to the back of the shop and 5 minutes later he was done. I asked him how much I owed him and he said nothing and wished me a great day. If ever you need tire service or accessories, stop by Rios Tires and ask for Jr. Thank you Jr. You made my day and my trip to Houston feel so much safer.

The owner puts customer satisfaction above all!!! The owner…read moregave me an estimate for tires, suspension work, and an alignment. I asked him that if with the suspension work if my moms car would be perfectly straight, to which he responded that it would. With tires, suspension work and alignment $720. Very reasonable for my budget. I go to pick it up and test drive the car and it veers immediately to the right. I bring it back and the alignment tech tells me that it needs other things and an extra $120. I told him that the owner had quoted me the $720 for everything and that is all I would pay. You could tell the tech was aggrevated but said he would check it and see what he could do. Finally he came back and told me to go outside to check what was wrong with the car, then I saw the owner and told him what was going on. He immediately looked to the Tech and told him," Whatever the car needs to be aligned perfectly go ahead and do it. I quoted this man on $720 and that is all he is going to pay." The tech was so hesitant offering rebuttals saying that is was going to need more work than expected. The owner told him bluntly, " I do not care what it takes or how much it costs, we are going to do it right and that is all he is going to pay." He told me, " I am a man of my word, you asked me how much to fix it and I quoted you, the most important thing a man can offer is his word." BOOM THANK YOU MR JOEL....ONE EXTREMELY HAPPY CUSTOMER.

TL;DR - If you want to avoid stress & headaches - I would stay away from this shady business…read more Especially if you are a car care nut and want only the best for your baby. Their slogan is, "Relax, We'll take it from here." They don't let you relax and they make you take all the stress with you from there. My story: They scheduled an appointment for 2 weeks, accepted my car, had me sign papers to begin repair work, knowingly let me take out a rental, and then 2 days later called to say they would not be working on my vehicle - with no explanation given. Honda and Acura Owners: If you have a Honda or Acura and thought they would be good to work with - check again to see if they have updated Honda and Acura Certified Collision credentials - they don't. Do your due diligence and read all of the negative reviews (click negative near reviews). I am by far not the only unsatisfied customer. More details: 1. This review could have been 4 or 5-stars. I was decently satisfied the first time I visited - body work was okay (some issues with gaps), paint was well done (except for swirl marks) and customer service was decent. 2. I thought I finally found a decent repair shop in the Valley. I was going to be a repeat customer - something I thought they would value. I scheduled an appointment - waited 2 weeks and dropped off my vehicle. I provided a list of requests (attached an image to this review) which I felt was not demanding, and then left to get a rental car. 3. 2 days after dropping off my car, Arlene (an estimator) very rudely and unprofessionally calls to say that the OEM parts I requested are on backorder for MONTHS for another Honda vehicle and that it would be the same situation for my car. However, she did not bother to check on the specific parts for my car herself. Just wanting this repair to be completed, I did my best to find out. I called their distributor - Clark Knapp Honda - who said the wait for the parts needed for my vehicle would be 2 business DAYS max. 4. I called her and told her this to which she had no comment. Then she tells me that Progressive has been taking MONTHS to approve estimate supplement requests. Not trusting her, I called Progressive who transferred me to the RGV's local estimator. He said the delay was only 1 WEEK and that he contacted CarStar a day ago and was never told my vehicle was even there. 5. I contact Arlene again. She says that Mark Patterson (apparently some CarStar big shot) said they would not be repairing my vehicle with no other explanation. I then attempted to get ahold of Mark because I do not understand why they are giving me the run around and treating me so poorly. It has been almost a day - I know he will not reach out to explain why. 6. Tired of these antics, I decided to get my baby away from their slimy hands. If they are this shady towards me before beginning work, I can only imagine how they would treat my vehicle. Luckily, I found another body shop who has shown me respect, is actually on the Honda and Acura Certified Collision website and values all of their customers - even people who were initially unhappy updated their reviews with what the business did to remedy their situations. To say the least, this situation has been so unnecessarily stressful. I am so busy with my job and they seemed to just love giving me a hard time and wasting it while they were at it. The only logical explanation I can think of for this is greed. They want money. My car's $2000 repair was not cutting it for them. I understand this to an extent - but they should not make a customer suffer, wait for an appointment and accept their car for repairs if they are not happy with the money they'll receive. They should reject that customer and not waste said customer's time. I will say Cassandra & my car's inspector were great. Keep it up! However, Mark and Arlene had plenty of chances to apologize or figure out another way to get my car repaired. And yet both of them did nothing.

I had my Audi A4 repaired with Carstar back in February due to getting t-boned. It all started…read moreokay. The girls at the front desk are very friendly and nice. They have great customer service skills. Each time I called to get an update on my car I was told it was "being worked on". So, I show up one day unannounced at about 3:45p and ask to see my Audi and its "progress". Well, no progress, surprise, surprise! My car was dismantled, obviously dirty, no door panels, passenger doors wide open with the front passenger seat very dirty; I should have taken pictures of it. I asked where the progress they spoke of was, and I was told the guy working on my car was going to start on it in a few minutes. It was 3:45p, and he was JUST about to get started on my car. At 3:45p!!! My car had been sitting there ALL day long not getting worked on but each time I called to ask for an update, I was told my car was "being worked on". Each time, I'm sure I was being lied to by this guy, and I can't even remember his name. I showed up unannounced twice and found my Audi in the same condition; not being worked on and being told it was going to get worked on. Who starts working on a car at 3:45-4p when you close at 5:30p?! Then I started getting emails saying my car was going to be ready on said date. I would then call to follow up only to be told, again, it was "still being worked on". That went on for about 2 weeks. Their excuse was the doors to an Audi are not the easiest to put back on. Of course, I call Audi and speak to the people I know there, and they all tell me the doors take 1 day to put back on, 2 days max if the doors don't align, but this "we're still working on it" had already gone on for about 2 weeks. It doesn't take 2 weeks to get doors put back on any car! Time to pick up my car. I get home and it's dark by then so the next day I'm looking over it and find the car is filthy. No one bothered to properly clean my car; inside or out. The seat belt was super dusty. Underneath the passenger seat you could see the dirt, the base of the door, the back passenger floor also had dirt/dust on it. And they tried to hide by putting the floor mat in a way where you couldn't really tell BUT I could! The base of the back passenger door was also filthy; full of that gray dust/powder. The person who washed my AUDI did a real shitty job at washing it too. Left the entire car spotty and dusty. I had to go back the next day to have them clean it up. Clearly that guy does not pride himself in the work he does nor does anyone else, obviously or they would not have turned in such a dirty car to a customer. AND because I never sit on the passenger side of my AUDI, I didn't immediately notice that when the doors slam, they sound hollow. So basically, to get rid of me ASAP because I'm sure I was a pain in the ass to them, all they did was slap the door panels back on my AUDI, put the doors back on the car and called it a day. My driver side doors are heavy and when they shut there is no hollow sound to them. Am I going to take my car back to have them fix it? Probably not because I don't need them keeping my car for another 2 weeks just to have it sitting there the entire time and not work on it, while I'm without a vehicle. Mind you, the doors aren't even of a 2019 or new Audi. The doors are from a fucking 2017 Audi!!! As if they were paying the damage on MY car. The least they could have done was get doors of a 2019 or new model. The very least! Would I go back? Nope Do I recommend Carstar? Nope Was I satisfied with their work? Nope There was absolutely nothing positive about this experience with Carstar! I would have been better off driving my car out to San Antonio and leaving it at Caliber Collision near Fair Oaks. Now the customer service there...superb!!! Lesson learned!!