This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

We had a flat tire today on the road, we called RGV Tire Pros in Palmview. Someone came to us put…read moreour compact spare on. I followed them to the shop and they repaired the tire in less than a half an hour. They were courteous and professional and the price was more than reasonable.

They responded to my message on yelp and ordered the required oil filter for our vehicle. Dan…read moreprovided me with an estimate via yelp and kept me up to date. When I took the vehicle for service, they were very professional and friendly.

Came in after Christmas due to mail in my tire it was so busy ! But they got it down and really…read morequick service ! Took no more than 15min. Service is great. Thank you guys! Happy holidays.

I've come here multiple times to get my flats fixed, they are super fast and the workers are very…read morefriendly and helpful. I would definitely recommend it. One time they even put my spare back in the compartment inside my trunk.

I had Joe and his team replace radiator and thermostat plus some emission issues. After a little…read morewhile vehicle was overheating, new radiator was leaking and other issues came up. Joe handled everything and made it right. He went over and above to make sure I was happy. He totally stands behind his work. I couldn't be happier.

I've used Joe's for verifying that a computer on my Dodge Caravan had gone out. I explained what I…read morehad done to troubleshoot my y vehicle and he agreed I'd done the proper steps. The only culprits left to diagnose were the wiring harness and computer. He saved me from having to mess around with the harness. Joe even recommended a website where he always got his computers and I got one that solved my issues. His prices are decent and average and he will let you know if he is going to go above his initial estimate.

Good service and good people great service. Oil changes and tire rotations were done at this…read morelocation always give best service.

They promptly took care of a tire problem on my 5th wheel and had me back on the road in a timely…read moremanner FYI the stores Sunday hours are not as posted in Yelp correctly , they close at 5 pm on Sunday.

Update to original review. Originally gave them 1 star, but they made it right and fixed my car, at…read moreno additional cost to me. I appreciate their willingness to make it right. ***original post below**I usually brought my Silverado here, & since my Camry needed work, I brought it here instead of the dealership.My original complaint (and still current complaint) was the front end was wobbly upon braking & at 60 MPH. Also needed oil change. 1st visit: original complaint above and their recommendations were: Alignment $89.99; Brake fluid flush $76.90; Radiator plus hoses $406.49; engine air filter $32.96; cabin filter $43.94; valve cover & gasket $98.87; rear brake pads $85; resurface rear rotors $59; PCV valve $32.96 total after labor, taxes & hazmat $1761.71 and the thing still wobbles. 2nd visit for same problem: Front brakes $85; resurface front rotors $59; total after labor, taxes, & hazmat $250.88 ***Come to find out, they only test drove it on the street, & NOT on the highway like I stated in the original problem*** 3rd visit for same problem: NOW they test drive with me in the car, and see what I'm talking about. Now they tell me that ALL the rims are bent. Quote me $772.96 for new rims. Not doing it. I have been completely and utterly robbed of my ability to choose repairs needed for my situation. Family has 2 vehicles. I drive my son to & from school 13 miles one way everyday. Because they did not listen to me & test the car on the highway originally, I am going to have $200 more in gas costs a month since I will have to drive my truck & not the car. If they did it right the first time, I could have decided to wait on all the extra repairs above & beyond what my main issue was. Now, I don't have that option.

CUSTOMERS BEWARE! This is by far the worst repair shop I have ever dealt with. Let me first start…read moreoff by saying, my husband brought his keep there in November, because it wouldn't turn over. They entered up saying there was an electrical issue. They had to build a box for the wiring. Okay, I'm good with that. Until then they said now it won't shit off and wanted to charge us more to figure out why. Obviously, they crossed wires somewhere. Today after being overcharged for the work they did ( lack of a better term) we got the jeep back. They left the washer fluid tank out, they didn't put the dashboard back on! AND... the horn, lights, and signals don't work now!

I had my vehicle towed in to Downtown express this Monday. I was very pleased with the exceptional…read morecustomer service I was provided. Lupita communicated all of the issues step by step. From the diagnostics stage to the job scope being done. Outstanding communication and customer service I was very impressed. I highly recommend their service shop to anyone.

I scheduled an appointment 4 days in advance to only arrive and be told they were 3-4 days behind…read more They should have spared me the trip if they had been honest when they called to confirm the appointment the day before. They will never see me again

Great service and attention to details. Thank you. Good communication and honest. Range Rover velarread more

Well, my car needed the rear brakes replaced and they quoted a reasonable price. I had already had…read moreorder some replacement pads, but the mechanic noticed they weren't them same size. ( that's what I get from ordering online) But as we are on the go, they were able to get the right ones it needed. Brakes are a SAFETY item on a vehicle. So, they didn't take long to get me back on the road again. Thanks Mr. Cazares & crew