This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

I had Joe and his team replace radiator and thermostat plus some emission issues. After a little…read morewhile vehicle was overheating, new radiator was leaking and other issues came up. Joe handled everything and made it right. He went over and above to make sure I was happy. He totally stands behind his work. I couldn't be happier.

I've used Joe's for verifying that a computer on my Dodge Caravan had gone out. I explained what I…read morehad done to troubleshoot my y vehicle and he agreed I'd done the proper steps. The only culprits left to diagnose were the wiring harness and computer. He saved me from having to mess around with the harness. Joe even recommended a website where he always got his computers and I got one that solved my issues. His prices are decent and average and he will let you know if he is going to go above his initial estimate.

Great service and attention to details. Thank you. Good communication and honest. Range Rover velarread more

Well, my car needed the rear brakes replaced and they quoted a reasonable price. I had already had…read moreorder some replacement pads, but the mechanic noticed they weren't them same size. ( that's what I get from ordering online) But as we are on the go, they were able to get the right ones it needed. Brakes are a SAFETY item on a vehicle. So, they didn't take long to get me back on the road again. Thanks Mr. Cazares & crew

Update to original review. Originally gave them 1 star, but they made it right and fixed my car, at…read moreno additional cost to me. I appreciate their willingness to make it right. ***original post below**I usually brought my Silverado here, & since my Camry needed work, I brought it here instead of the dealership.My original complaint (and still current complaint) was the front end was wobbly upon braking & at 60 MPH. Also needed oil change. 1st visit: original complaint above and their recommendations were: Alignment $89.99; Brake fluid flush $76.90; Radiator plus hoses $406.49; engine air filter $32.96; cabin filter $43.94; valve cover & gasket $98.87; rear brake pads $85; resurface rear rotors $59; PCV valve $32.96 total after labor, taxes & hazmat $1761.71 and the thing still wobbles. 2nd visit for same problem: Front brakes $85; resurface front rotors $59; total after labor, taxes, & hazmat $250.88 ***Come to find out, they only test drove it on the street, & NOT on the highway like I stated in the original problem*** 3rd visit for same problem: NOW they test drive with me in the car, and see what I'm talking about. Now they tell me that ALL the rims are bent. Quote me $772.96 for new rims. Not doing it. I have been completely and utterly robbed of my ability to choose repairs needed for my situation. Family has 2 vehicles. I drive my son to & from school 13 miles one way everyday. Because they did not listen to me & test the car on the highway originally, I am going to have $200 more in gas costs a month since I will have to drive my truck & not the car. If they did it right the first time, I could have decided to wait on all the extra repairs above & beyond what my main issue was. Now, I don't have that option.

CUSTOMERS BEWARE! This is by far the worst repair shop I have ever dealt with. Let me first start…read moreoff by saying, my husband brought his keep there in November, because it wouldn't turn over. They entered up saying there was an electrical issue. They had to build a box for the wiring. Okay, I'm good with that. Until then they said now it won't shit off and wanted to charge us more to figure out why. Obviously, they crossed wires somewhere. Today after being overcharged for the work they did ( lack of a better term) we got the jeep back. They left the washer fluid tank out, they didn't put the dashboard back on! AND... the horn, lights, and signals don't work now!

Roy from Wheel Masters was able to straighten my wire spoke Harley Wheel that is currently out of…read moreproduction. Great Job, I tell every one that Wheel Masters wheel repair is the place to go for quality wheel straightening and curb rash rim repairs, and wheel refinish. Wheel Masters can service wheels Pharr Texas and from customers from all over Texas and the entire USA. Brian Hucke

I'll start off by saying that the two stars were earned for the overall achieved look. I removed a…read morestar for the quality of work, another star for how the management handled the entire situation, and the final star for the length of time I was told I'd be without my vehicle compared to the time I was actually without it. Starting from the beginning, I took my car in to have wheels inspected for damage, I had three wheels damaged, and as of now, appear to have been fixed correctly. Upon fixing, existing powder coat couldn't be matched, so I decided to go with another color all together. Upon requesting the color, they showed me pictures of rims they just completed with same color, but two toned(inner lip different color) and asked if it could be done with mine, of which they said yes, and said it would take about 5-7 days. Of which we agreed on the time frame and I left the car. Trying to keep this short, 17 days later I go to pick up my car after being told that my car was ready. There was over spray from the face color all over the inside color of every single wheel, the center caps did not match the face whatsoever, and two of the wheels had install damage. Upon showing the rep, he took pictures to show management, so the car hadn't been quality checked by the rep or management, mind you, it's close to a 2000$ ticket for the paint and repairs. I was told they'd need til the end of the day to get it ready. Of which I said fine. Finally speaking with management on the phone later that day, he told me they wouldn't be able to get the overspray and damage to where I'd have a "100%" job, and the center caps wouldn't be matched "100%" to the rest of the wheel. Pretty much hopeless at this point, I wanted my car back after inconveniencing half my family for over two weeks. I agreed to what they could fix and the discount only if I was happy with over spray removal and touch up. Ended up with a 10% off powder coat labor only(4.9% or 70$) for the quality issue, not mentioning damage nor the fact it took 18 days to deliver a project that wouldn't be (100%) which the manager said himself several times. Photos will show quality and damage along with receipt to show discount. I was also told 40$ wheel check would be taken off, it wasn't. Overall, if you get a single color, and take the rims to them, and pick them up, doing most of the leg work yourself, you'd end up with a way better end result.

Once again, thank you to E R Auto Clinic. They have taken care of both my and my children's cars on…read moremultiple occasions and always have done excellent work at great prices. My daughter is smart but not about cars. She took her car in for repairs recently, and many other mechanics would have taken advantage of her by making up issues and phony charges. She did not present herself as my daughter, so he didn't know she was mine. This last time, she took her car because of a suspected but unconfirmed problem. He checked it out thoroughly, but because there were no problems to repair, he did not charge her at all! I can not recommend ER Auto Clinic highly enough. It is wonderful to know a mechanic who both does excellent work, who has integrity, and a kind heart. Thank you, Emilio! You and your Team are the best!

ER Auto Clinic is great. They helped identify a problem with my steering, and helped me prioritize…read morewhat needed to be fixed first. They even took me to work twice. Very family-oriented and reasonably priced. I feel they went above and beyond for me and my 20 year old Subaru.

I had my vehicle towed in to Downtown express this Monday. I was very pleased with the exceptional…read morecustomer service I was provided. Lupita communicated all of the issues step by step. From the diagnostics stage to the job scope being done. Outstanding communication and customer service I was very impressed. I highly recommend their service shop to anyone.

I scheduled an appointment 4 days in advance to only arrive and be told they were 3-4 days behind…read more They should have spared me the trip if they had been honest when they called to confirm the appointment the day before. They will never see me again

This place is run by crooks! I brought my car in to replace my driver side mirror and they broke my…read moredoor handle. It wouldn't open so I had to roll down the window which broke. They acknowledged their errors but refused to fix it! They offered to charge me, more by 10 times than an honest repairman eventually charged to repair their errors. The fools who run this admitted my handle and door did not come in broken but refused to fix their damage! They also were quite stupid and couldn't even explain their logic! I am amazed they have good reviews but they are dishonest, unethical and incompetent.

Have gone to this shop two times very honest very good work and they only do there best to meet the…read moretime frame they tell u .this will be my goto shop for all my automotive needs they can do anything at this shop.