After getting multiple quotes and talking with many different flooring companies, we decided to…read morefollow a recommendation from a friend to visit Mike at Floor Gallery. Turns out it was a great suggestion that enabled us to save money on floors and spend that planned money on new appliances in our new, 20-yr old house. We had our vinyl floors installed in 2018. Originally we were going to go with an engineered hardwood or laminate but due to dogs and potential water issues, Mike suggested we use a multilayered vinyl. It was a great suggestion. Although installation took a little longer than expected, we're in love with our floors and the price. We came back three years later in 2021 and had the rest of our carpet replaced with new carpet. The latest installers were VERY quick and did a great job. Again, price was exceptional.

I want to write a fair review, so I'll include all the pros and cons from our experience with floor…read moregallery. When we first came into the store, I loved the floor collections there. They have a lot to offer if you are as picky as me. Mike was great and helpful at assisting us with floor collections and brought 4 different samples to our house the next day for measurements. However, we didn't know that nightmare began after we signed the contract. We decided to go with vinyls for all upstairs floor. Mike told us that his team will start on the next Monday, latest the Tuesday. However, he NEVER called on Monday to update me on his team's schedule. So I had to call him and heard him saying " I was just about to call you". The team didn't show up on Monday, they came Tuesday morning around 8am. Things went well the first day, demo was fast. The second day, the team came around same time, but they slowed down a lot, and left the house an hour earlier compared to Tuesday. Same thing with the third day, they left one hour earlier and say they will come back to finish the rest on Friday. After they left and finished on Friday, floor looked nice at first. But then we started to find many detail problems. Up until this point, we NEVER hear anything from Mike to ask if we were satisfied with the work. Our floor was not level, and we could feel the bumps and floor was moving and making sounds. So we contacted Mike and had him and his worker to come in and talk about the problems. On the day, we had to reschedule, so I called Mike to reschedule. He said he will ask his guy first and call me back shorty. 3 HOURs later, I still DIDN'T hear anything from him, and our new appointment is in 30 mins. So I texted him with attitude of course ( it's been more than one time he supposed to update me, but he didn't!) Then Mike and the worker came to check the floor. And they told me " cuz our floor is CHEAP, so that's why it's not level!" And Mike was blaming on his worker in front of me saying that the worker didn't update him or me and decided on his own of what to do with our floor. We gave them permission to float our floor when necessary at the beginning and they decided not to use it and came back to tell me our floor is cheap! The team came back to fix the floor the following week. They just decided to float EVERYWHERE this time. I don't even know if that's necessary. They used a total of 15 bags of float. It took the team another 4 days to finish the floor and came back extra 2 times to fix the minor details and the side. We had not hear from Mike at all since he came and told me our house floor is cheap. And all he ever contacted us was to have his check! The quality of the floor is great, the work was not to our satisfaction, but the encountering experience with Mike was bad! And supposed to be 3 days of work( according to Mike), it took them 8 days to finish. I'm not going to say everyone have the experience like us, but just make sure if you decide to work with Mike, call him first and ask what is going on first, so you can plan your time as you needed. And make sure check on all the detail works.

I used Floor Zone it was recommended from a close family member,…read more moving to Houston I wanted to be sure I choose reliable company. After talking to Mr. Vincent Galvan, he answered to all my questions and concerns, He taught me a lot about the procedure of taking all the carpets and replacing most of the floors , we choosed Vinyl Plank, and stairs replacing with the new carpet, The price was great. For the quality we choosed. The work started every day on time at the date was promised, professional workers, very clean, work was done after prep for big place in 3 days on time everyday.I can't say enough how professional they reacted, I could call Mr. Vincent Galvan from the start to the end for any questions, He is very knowledgable , plus he is a great designer, he gave us a lot of free consultation. I recommend him and the company to all my family and I will use him always . Thank you Mr. Galvan you are pleasure to know and I am glad I found honest person like you , you really delivered as you promised.

Floorzone has the CHEAPEST prices I could find as a consumer and they are competitive. I don't…read morebelieve that you'll find anyone cheaper in Houston. They have a wide selection of carpets, wood, flooring and countertops. They're knowledgable and most of all nice. I give 'em two thumbs up . GO SEE 'EM FOR ALL OF YOUR FLOORING NEEDS!!

Terrible service. They were requested to remove and reinstall Hunter Douglass blinds. Once…read moreremoved it was discovered that a clip was missing. My wife notified them before they were to come back for reinstallation. Never a phone call. The Clip is a 10 cent item from Hunter Douglass which they do not keep in stock. I could have easily located if requested, but Houston Carpet never advised us that was too big of an ask for them to source. Technician shows up with no extra clip in stock and owner tells us that if they have to come back it will be another $75 trip charge. We can either chose to have a half-ass install or eat another $75. Avoid these guys like the plague.

This company made a promising first impression but the last impression is what matters most. And…read morelet me just say, it couldn't have been worse. Initially, we hired them to replace hardwood floors with LVP. However, the new floors didn't align with the baseboards, leading to 3 options: Replacing all baseboards Adding 1/4 round and repainting them Adding taller wood along with 1/4 round without needing paint. We have texts from the owner to prove this. We chose option 3, but later, we were told the baseboards would still need repainting, which was a concerning inconsistency. Despite this, we gave them more work, including adding a shower pan, new sheetrock, and tiling two restrooms. However, none of these projects were completed as promised. In the first restroom, a stand-up shower, they replaced the sheetrock, added the pan, and were supposed to tile it to the ceiling. At the last moment, the owner demanded an additional $175 to place the FINAL piece of tile at the very top, leaving the job unfinished. Workers stated they felt bad, but followed orders in fear of getting in trouble. Communication with the owner became impossible for six days. In the second restroom, a tub shower, they replaced the sheetrock but left the edges incomplete. The owner claimed it wasn't their responsibility and demanded more money to finish it. He said we should have known "the edges were outside the shower" and thus not part of the job. (Despite installing new sheetrock, which should have included smoothing the edges.) Niche edges were also to be painted to match the tile, but this wasn't done. After numerous complaints, the owner agreed to complete the stand-up shower but refused to finish and smooth the edges of the tub shower, leaving it visibly incomplete. Again, another worker of his stated he felt bad, but followed orders and reluctantly left. There's more! The billing process was equally frustrating. The owner initially texted us a balance of $7,100 (we spent over 57k) with unclear details. When we requested a clear breakdown, his wife provided a handwritten one, showing a different balance of $6,967. When we questioned these discrepancies, the owner had nothing to say. In addition, prices for additional jobs (painting stairs and staining the front door) were different than provided via text. See below: $4,700 to paint baseboards $1,500 on staining front door $975 on painting stairs Since we chose not to do the baseboards, he increased the front door to $1,800 and the stairs to $1,500. That is a $825 difference, which the owner claimed he had verbally discussed, despite no such conversation taking place. He justified this increase due to assigning different crews instead of having one do it all, which was not our responsibility as clients. We were given a price and that's what it should've been. Why do we suffer due to his poor management? When we refused to pay the inflated amount, the owner THREATENED to put a lien on our house, despite no signed contract for those prices. When we told him we would pay because we are good people and wanted to be done with him, he YELLED at us, "YOU MUST HAVE A BORING LIFE!" and hung up when we mentioned leaving a bad review. To make matters worse, when we reached out to his wife, who had just sent us an invoice that same day, she acted as though she didn't know us, asking, "Who is this?" This sums up how they do business, once they have your money, they don't care about you! If I could give this company negative stars, I would! The fact that the owner seemed so genuine at first is the scary part. He fools you then gets you with additional surprise costs and unfinished work. The additional costs need to be written down and signed, every time! Otherwise, he'll throw out whatever number he wants! SUCH A DISHONEST UNRELIABLE COMPANY!

I DO NOT recommend doing business with AT HOME EXPERT. Rude people, bad communication skills. Not…read morereliable at all.

11.14.23 This review is way over due…read more We purchased a home (in the country) that needed to have 2 bathrooms remodeled and the kitchen too. Also the laundry room needed new flooring. We hired At Home Expert (AHE) to do the remodeling to both bathrooms. Also to do the tile and backsplash in the kitchen. (Laundry room too). We did not have AHE do the cabinets but, I wish I would have hired them for that as well. At the time I did not know AHE did cabinets as well. They do it ALL! I went to the AHE showroom and met with Evan Rousan. We have used Evan R. before on a different home and he did an EXCELLENT job on it , so why use someone else. Plus, he is just a really nice man! Evan helped me design my 2 bathrooms and pick out great back splash and flooring for the house. I had a budget set in my mind and he helped me stay on it. Evan also gave me some advice on what would look good & what would not. I really appreciate that! He was not just trying to make a sale. The tile selection at the showroom was fantastic, just what I was wanting. While Evan's crew was doing all the work at our house, we decided to have them paint almost all of the inside of the house and paint the fireplace. (I love how the fireplace and mantel came out!) When we have other projects we will definitely check with AHE first.

We have really good experience with this company. We went to 4 four different places and Royal…read moreFlooring gave us the best price and also they got the best measurements. The other places went a lot far from the the number of ft we need.

This company and its affiliates are terrific. Mickey stays in touch and makes sure everything is…read moredone right. He provides others to help with project. The tiler did a fast and very good job, the electrician,plumber, painter were all great. Would highly recommend them. Would use them again if have another project. Thank you.

I can't say good enough things about Lakeside Floors. First they put wood laminate in about half…read moreour home (about 1,100 sq. ft.) and they did an excellent job. I have a lot of antiques (with original mirrors) and they handled everything carefully. No nicks or scratches in anything. The workers showed up on time every day (originally 4-day job), they were courteous, helpful and friendly. Very hard workers in 90 degree temperatures; they finished the job 1-day early. Excellent! The second job was carpet in about a 500 sq. ft. area. The fellows showed up as scheduled. They were pleasant, clean, careful with my antiques. They completed the job in 3.5 hours, and the carpet looks fabulous. On both jobs the crews moved all the large pieces of furniture for us w/o one complaint. We now need carpet in another area of the house and we definitely have plans to call them...in fact, they've clued us in on a manufacturer's sale in the fall so we can take full advantage of a great discount. Lakeside's prices are quite reasonable. We got other bids on the laminate and Lakeside was $1K lower than the others. Initially we thought they'd be higher because they're a small, local, family owned company but that was not the case. You'll be nothing but glad if you use Lakeside Floors! Cindy B. Kingwood, TX

One year after Harvey our wood floors are beautiful. The care we got from Ken and Coleen is…read morewonderful. Highly recommend Lakeside Floors!!

Great quality at great prices!…read more We were able to look at direct carpet types at different pricing levels to get what we needed while staying on budget.

I am a retired Interior Designer from Star Furniture for 30+ years and have used Texas Carpet…read moreDirect for three different homes. The name sounds like a warehouse but it is far from that. It is owned and operated by Kenny Smith and his wife. One of his projects he loved was remodeling a historic Galveston Home. So, Kenny has a well-rounded knowledge which makes his expertise invaluable. He can visualize the big picture. A great example...My last project was for a resale condo that totally needed to be done and I was 1000 miles away. I trusted his taste to let him make the selections that would blend with my existing bathroom tile. I suggested a laminate all over but the unlevel condo cost was moving out of my budget and then hit with the news the kitchen tile needed to be replaced too. Kenny stepped up and suggested switching to a vinyl plank that can go into the kitchen, dining and living room cost effectively. Then switch to carpet for the bedrooms to avoid cost of leveling that area. He was so patient and sincerely wanted to help me through this process and saved me $1000. People like this are hard to find. Now for quality of work it is excellent for all my projects! I fussed about all the leveling and he told me it is very important; it needs to be done. Then addressed my objection saying we can skip the bedrooms, if we use carpet. Bingo! Thank you! All three jobs turned out beautifully. I would highly recommend Kenny and Texas Carpet Direct for Quality, Trustworthiness and invaluable idea source knowing he carries much more than just Carpet.

Cody and his team are the BEST. Do not look for another flooring contractor. Cody communicates…read moreextremely professionally and backs up what he tells you. The team showed up on time and left on time each day and tidied up after themselves. I could not have been more pleased that the work was done on time and for the quote provided. Most importantly they treated my home like their own and the results were outstanding. I give Boardwalk Floors my highest recommendation.

Beautiful work and very knowledgeable when it comes to getting you exactly what you want!…read more If you have a vision, they can bring it to life. Would highly recommend.