I have been to a great deal of dry cleaners in my lifetime; however this is the first time in my…read morelife that I experienced the business returning money to me. I had several dress slacks and jeans dry cleaned and the quality of the work was excellent. I saw a tag on my clothes with an orange message stating' Please Check Bag'. When I opened the small orange and black bag there was 3 twenties and I was shocked. This was money that I forgot to remove from my clothes prior to placing them into this cleaners. Anytime a business is this honest and they also do outstanding work then I will definitely be a customer for the rest of my lifetime.

The service here for both our visits has been friendly and polite. I thought they were no longer in…read morebusiness because the voicemail message didn't say anything about this being a Dry Cleaner's #. Clothes were dropped off on a Friday and picked up all clean the next day! Love this place and very reasonable prices!

Worst ever experience ! I took my leather jacket to them to repair the zipper, they called me and…read moresaid couldn't repair had to replace for twice the money quoted. I said ok and picked it up and brought it home . i called them to let them know the zipper was very tight and hard to zip the manager said bring it back , jt just needed zipper oil. I picked it up assuming everything ok, it was better but still a little tight. At the time the weather was very hot for this time of year, so I assumed everything ok and hung it up in closet few weeks later weather cold enough to wear, when I zipped it up about 2 inches it began to split apart. I called back manager said sorry can't fix it because there seamstress no longer works there. I said that's ok just give me a refund and I can fix it somewhere else. He again said sorry you had it too long and must have just wore it out! I reminded him that I have not wore it , because weather still too hot m, last part of Nov temp in the 80's and was still playing golf. He again refused a refund ! I said by the way she even put the zipper back on the wrong side left and instead of right il so just refund me half the price to pay to have the zipper redone on the correct side. Same answer NO RFUND period! My answer and was very politely and calm was just this have you ever heard of social media 90 % of people check on referrals before and a good thing before they choose who to do business with ! un knowing to him I had panned to give them 3 blankets to have dry cleaned . I can now say SORRY you just lost 1 customer and all the future business you could have had !!

Always have great, quality service here. They do same day before 9 am and always next day service…read more Also get my comforters cleaned and folded there too!

The customer service was great. The kiosk is one of the best ideas I've ever seen. The clothes came…read moreout perfect.

Best cleaners in town! When relocating, it's always hard to replace your essential services like a…read moregood dry cleaner. Drake made the choice easy, they offer 24/7 drop off and pick up, are quick without sacrificing quality, are incredibly kind, and have always done a fantastic job with anything I've dropped off.

Absolutely great! They turn items around quickly and my ironing is always excellent…read more They are my dry cleaner of choice!

Came in for a suit cleaning for an unexpected event, and they worked in my suit for the next day…read more $20 for a suit coat and pants for next day pickup is exceptional! Great customer service, and great job cleaning my suit. Thank you.

Just moved to midtown and was looking for a place to start taking my clothes. Very impressed. Staff…read morewas very friendly and my clothes look great. Will be using them in the future.

Really nice people and very good service whenever I've used them. I mostly get shirts cleaned and…read morepressed here but have also brought them minor alterations. Shirts are always immaculate.

I need my shirts same day because I was going out of town. Service was excellent, and a great price.read more

my favorite cleaners n alterations. exceptional customer service. n clothes are always exceed…read moreexpectations

The lady, not the Asian lady, was so rude. Because she did not give me a receipt, so I wanted to…read moretake a picture of their work sheet (I guess) that she wrote my last name and first name and the price on as an proof. She got angry and said, "If you don't trust me, go somewhere else." I said, "what is wrong with taking a picture of it because you don't give me a receipt." She said, "If you take a picture of it, I am going to take a picture of you." Then she took her cell phone and was going to take a picture of me. " I said, " Wait, you violate my privacy if you do that. " She got angry, " Go somewhere else! " It just happened today around 1030 am.

Update: I spoke with Alex on today and I must retract my…read morethoughts of customer concern from this business. He apologized, more than once, for the incorrect information that was given to me and was truly appreciative for my patronage to the business. Being in retail management for almost 25 years, I know that management/ownership that genuinely care about their customers want to know when when problems/issues occur and will do their best to rectify the situation and make sure the customer is satisfied. Alex has definitely proven to be that kind of owner. Because of his genuine care for customer service, I will continue to use the business for my dry cleaning needs. Thank you Alex for being a true genuine business owner. My name is Jefferson Walker. I'm not sure why I'm not able to write a review from my phone, so I've had to use my wife's laptop. I wrote a review a month ago in regard to an issue I had with this cleaners. There was a response, supposedly from the owner, that expressed regret for my experience and even noted that what happened should not have happened the way it did. They asked that I contact them. I have made contact multiple times in person and via phone call and was told the owner was not in and they would relay my message to contact me. I was even told today that the owener would be in later and they would give him the message. As of 5:46p.m., I have yet to receive a phone call. I began to be under the impression that the owner was actually concerned about their customers and the customer experience; but it's obvious that's not the case. It looks as though the response to the reviews is just a facade to seem concerned when the reality is it's the opposite.

I have been a customer here for about twenty years. I've never had any issues and the service has…read morealways been great!

We have used B&G for years bring out dry cleaning from Iuka to them. Paul was great and his…read moredaughter is great. We have always enjoyed talking to them over the years and they do a great job!