We purchased a Vissani and looked the owner straight in the eyes, demanding to know what type of…read morewarranty this unit included. He confidently told us there was a one-month warranty from the store, and if we registered it, we would receive the factory warranty. In February, we discovered that the unit had stopped working. When we contacted the manufacturer, they informed us that they couldn't honor the warranty because the unit was sold by an unauthorized dealer. I took this critical information back to the store and confronted the owner, who shockingly attempted to sell me a freezer that I wouldn't even consider placing in a rundown property. I made it very clear that I'm not struggling financially and could easily buy a new freezer from Home Depot. However, I was reassured that I had a warranty on the unit I purchased from him. The owner then tried to push another unit on me and dismissed my concerns, claiming he couldn't do anything. If you're running a business, you need to stand behind your products. If you knew I couldn't get the unit warranted, why would you mislead me? This is unacceptable business practice. If you choose to shop there, ensure they can guarantee that your unit is covered by the manufacturer. Otherwise, you risk it sitting at the roadside waiting for the trash man after nearly five months. Don't let the reviews deceive you; bad business will always be bad business. Before you leave the store, make sure the unit has a serial number on the back. Don't get trapped like I did.

I want to let everyone know that if you are looking for a great bargain and great customer service…read more look no further. I had an issue with my refrigerator that I purchased. I had purchased a brand new G.E. refrigerator that was supposed to be a garage ready refrigerator. I purchased the refrigerator in December 2026. While using it for the last 4 months I did not realize at the time that my purchase was actually the wrong model and that it was not a garage ready refrigerator. I didnt realize because it was still cold in my garage so I didnt see any issues at the time. Now the weather has changed and my garage is hot so I was seeing how my refrigerator was struggling to stay cold inside. I own a micro bakery and I use it for many loads of sourdough bread. I called appliance 4 less and told them that I had looked up my refrigerator and that the one they sold me was not the one I had requested. I told them that on purchase I stated that I needed to have and only wanted a garage ready refrigerator. The kind woman did not argue with me and tried to help me. She looked to find me a garage ready refrigerator and told me they did not have one. The customer service I received was amazing especially in today's time you really dont find good customer service anymore but you do here. Because she couldn't find a refrigerator that I needed she offered to refund my money even with it being 5 months that I did use it. I was so surprised and honestly I expected to have many arguments and needing to get my credit card company involved but I didnt have to. I can say this company truly gives the best service its starts from the minute you walk in the door. I even got a free warranty on the refrigerator which was amazing. So if you are looking for an appliance I would not go anywhere else. This is the second purchase that I had made with Appliance 4 less and if I ever need or have someone I know that needs an appliance I will always tell people give appliance 4 less a chance. They might not always have what you need but if they do I would purchase the appliance at appliance 4 less because you won't regret it. Thank you appliance 4 less im sorry my purchase didnt work out. But I do want to say thank you for providing me the best customer service.

We were looking for a LG stackable W/D and they had the model I wanted..yeah! The delivery day bec…read moreof a problem with their delivery company (broken truck?) the OWNER, a woman (sorry I didn't get her name) came out with another msn and helped get it in house and set up, then taking the old W/D out...in the heat! She is an example of an owner who cares about her customers satisfaction even at her own discomfort! I'm impressed and recommend anyone to stop in and see what they have!

It's been a few years but the technitian from Arlington Appliance Service made a lasting impression…read moreon me. He was knowledgeable and arrived without delay. He explained my options and offered practical advice. Plus, his rates are very reasonable.

Prices were fair. Our salesman Kelly Clifford was very helpful. The delivery people worked very…read morehard to get our appliances up our flight of stairs. Wish they could have used something to keep the carpet clean. We're going to have to call Zerorez for cleaning. All in all it was a good experience.

Setzer's seems to approach customers like a partnership and like to solve problems. Scott is…read moresuper-efficient and great communicator. Delivery on time and great communication. Installer who they set up for me was top notch. Great follow up and group of people I know will try to do the right thing.

The initial visit, purchasing and delivery were great…read more However, the machine did not work from the first time I tried to use it. After several attempts to reach them I am sending a complaint to the Better Business Bureau. They have not returned my calls, at the very least an honest company would offer to fix it or exchange it but these people have completely ignored my calls. That is simply THIEVERY. I will also be looking into civil court.

Lots of great used appliances here at wonderful prices. Huge selection. Great service and lots of…read moreof selection. See Mercedes and she will take good care of you.!

Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done

I had to write this. Trying to do business with these people is frustrating. I've spent…read moreliterally, tens of thousands of dollars since 2009-10 through 2025, but it's frustrating dealing with these sales people. Marissa in particular. How does she keep her job? I've purchased all my kitchen appliances and 2 Bidet toilets over the years. They have a great showroom and I wanted to give them MORE business just this week but Marissa never, NEVER calls back. I'm done, I'll spend my money elsewhere. The owner obviously makes tons of money to not want my business.

I ordered my appliance package through salesperson Don. Was offered, in writing, the option of…read morereceiving a monetary refund or an extended warranty if I went with a current promotion. I chose the extended warranty as I had spent a great sum on the Wolf/Subzero package that included a total of 7 appliances. The extended warranty offer was the deciding factor as to why I purchased this particular package. The appliances came in staggered, with some taking well over a YEAR to arrive. Of course they blamed in on the manufacturer and Covid. Upon arrival and install, the installation "professionals" at First Coast Supply damaged my brand new custom cabinets. I had to have them repainted. Then, when it came time to ensure that I had indeed received my extended warranty, I learned that I did not have the extended warranty as agreed due to not "selecting" this and filling out some form. This was the first I heard of it and I certainly never received the form. First Coast supply had over a year to inform me of this and never did. First Coast Supply has essentially placed the blame on me and is refusing to do anything about the situation. Their response is "we cannot do anything about it." Some much for customer service. This is the second full kitchen appliance package I have purchased from First Coast Supply. I would highly recommend avoiding this business for any of your needs. They are happy to take your money and then when they make a mistake, they blame it on the customer and refuse to make it right. Don't make the same mistake that I did.

They did not have what I was looking for:Japanese magnolia…read more But, I did find gardenias! I bought one to replace the one that I had in my back yard for so long. We bought flowers, sod, and 3 in 1 fertilizer for my front yard. I love that Ernie has a green thumb. I will do the fertilizing. $99.00 plus tax

Bought a toolchest and needed to rent a truck. Went to get one and they were all rented. Went the…read morenext day and their computers were down. Walked over to talk to the girl at the Customer Service desk to let her know we were working on picking it up, but of the issues. She was great. She said they typically don't hold items, but given what all was going on they understood and tagged my item so it didn't get put back on the floor. Her and the guy working in the rental area both helped us find other options and another Home Depot who had rentals available. We ran over and got one and were able to pick it up. They were both extremely nice, as was the person how helped me w/ purchasing the toolchest and the guy in customer service who checked us out