We were looking for a LG stackable W/D and they had the model I wanted..yeah! The delivery day bec…read moreof a problem with their delivery company (broken truck?) the OWNER, a woman (sorry I didn't get her name) came out with another msn and helped get it in house and set up, then taking the old W/D out...in the heat! She is an example of an owner who cares about her customers satisfaction even at her own discomfort! I'm impressed and recommend anyone to stop in and see what they have!

I want to let everyone know that if you are looking for a great bargain and great customer service…read more look no further. I had an issue with my refrigerator that I purchased. I had purchased a brand new G.E. refrigerator that was supposed to be a garage ready refrigerator. I purchased the refrigerator in December 2026. While using it for the last 4 months I did not realize at the time that my purchase was actually the wrong model and that it was not a garage ready refrigerator. I didnt realize because it was still cold in my garage so I didnt see any issues at the time. Now the weather has changed and my garage is hot so I was seeing how my refrigerator was struggling to stay cold inside. I own a micro bakery and I use it for many loads of sourdough bread. I called appliance 4 less and told them that I had looked up my refrigerator and that the one they sold me was not the one I had requested. I told them that on purchase I stated that I needed to have and only wanted a garage ready refrigerator. The kind woman did not argue with me and tried to help me. She looked to find me a garage ready refrigerator and told me they did not have one. The customer service I received was amazing especially in today's time you really dont find good customer service anymore but you do here. Because she couldn't find a refrigerator that I needed she offered to refund my money even with it being 5 months that I did use it. I was so surprised and honestly I expected to have many arguments and needing to get my credit card company involved but I didnt have to. I can say this company truly gives the best service its starts from the minute you walk in the door. I even got a free warranty on the refrigerator which was amazing. So if you are looking for an appliance I would not go anywhere else. This is the second purchase that I had made with Appliance 4 less and if I ever need or have someone I know that needs an appliance I will always tell people give appliance 4 less a chance. They might not always have what you need but if they do I would purchase the appliance at appliance 4 less because you won't regret it. Thank you appliance 4 less im sorry my purchase didnt work out. But I do want to say thank you for providing me the best customer service.

I purchased a home in Jacksonville last fall and the house was built in 2007. All of the…read moreappliances were new with the house apparently. Dishwasher decided to start singing some new songs before it literally burnt out. over the range Microwave heats when it wants to and the refrigerator is turned up high just to keep things cold and it makes ice, just won't dispense it. With all of that I thought I might just go ahead and replace everything, including the stove, that works, but sometimes I would question the heat of the oven. After some research I find American Freight. I started an application to see what I would be approved for and got an answer, but wasn't able to finish the application. May have been some accessibility issue, which I should mention at this point that I am legally blind and use a screen reader on my computer. I called the store to see if they could help and I got Cynthia on the phone who suggested I come in, which I thought would be a good idea because screen readers turn text into speech, photos is another thing. I get to the store and ask for her and have to say I am glad I did. After finding I would have to do the application again and the finance company doesn't take an application over the phone I would have to do it in the store. With that, Cynthia, with permission from her manager, became my screen reader on the store computer. She made sure that I knew what I was getting and steered me away from the really beat up appliances. While checking out I had to compliment her on taking the time and being patient with all I had to go through. Most people don't want to take the time with you when you're blind. Then comes delivery day. All went good except when they hooked up the refrigerator and was opening the door, the glass that covers the two drawers got caught on the door and shattered. Very apologetic and they cleaned it up. They took pictures and made note on the delivery. They said I was the last stop and that I will hear from the manager when they get back to the store. Two hours later no contact from the store, so I called. I got Cynthia who said she will let Matt know that I called. The next day I called back and told the whole story to a Patrick. He starts telling me that I need to take pictures and email it to them. I told him that the delivery guys already did that and I was suppose to hear from Matt. He's off today, Patrick says. Well, what's going to be done about this? This should have been taken care of yesterday. If this isn't important to you guys then I'll send the dam order back and go to Lowes. Then the conversation went south when he starts with his not being appreciative of my cursing at him. It's not like I said, look here Mother F...er. So when he starts raising his voice at me I told him I didn't appreciate that, I also didn't appreciate my issue being ignored. As a matter of fact let's start the process and return the order. He hung up on me. I called back and got someone different, forgot to ask the name, but he wasn't Patrick. I asked do I have to email pictures to get my shelf replaced on my refrigerator. He wasn't sure what I was talking about and asked to put me on Hold. After quite a few minutes later I hung up and called back. I got Manny who did find the shelf in the office and asked if I could come and get it. It would be two Uber trips, so I said no, it was suppose to come with the refrigerator delivered and I expect the replacement to be delivered. He said the manager would have to approve that. The next day I called and asked if I was speaking to Matt. No, it's Kevin, Matt is off today, what can I do for you. In short he took ownership of the issue and offered to have the shelf delivered the next day. I was not going to be able to receive it then so the next delivery day in my area was a few days later. This is a long and detailed story and could have been made a lot shorter if I knew the shelf was picked and going to be delivered. They only get one point knocked off for Patrick's ranting over me saying dam order and eventually hanging up on me. I use to work in a AT&T call center a few years ago and if I ever hung up on a customer tthey could fire you immediately. Working for AT&T and my own businesses I always want the customer to have a great experience. If I had an employee keeping that from happening they wouldn't work for me for long. At the end of a sale when I worked for AT&T I used this statement. At AT&T we strive to give our customers a 5 star experience. If there was anything during this call that you feel I don't deserve a 5 star rating I wish you would let me know now that I can make it right. They would usually say, No, you were great. Then I would continue. That's great to hear. Management would also like to hear that so if you should happen to get a survey it would be appreciated if you would reflect that in your rating.

I was in need of a refrigerator and happened to find this location by word of mouth. When I arrived…read moreI was greeted by Manny. He was friendly, knowledgeable, and helpful. He was patient as I scoured the store and made it a point to connect me with a company that would deliver and install my appliances the next day. I recommend this location and Manny.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done

Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

Excellent customer service and great communication. I'll be calling them for any future needs.read more

we had use the service several times in the past no problem ..,pricey yes however this time a lady…read moreon the phone was very unpleasant with some dismissive attitude. no concerns whatsoever for safety of my family- rejected a simple request to call before arriving half in hour before operatore name is ann.., maybe she have some issue with bilingual coworkers due to rejecting of possibility to send some to help my older mother whom speaking better in russian;(

Prices were fair. Our salesman Kelly Clifford was very helpful. The delivery people worked very…read morehard to get our appliances up our flight of stairs. Wish they could have used something to keep the carpet clean. We're going to have to call Zerorez for cleaning. All in all it was a good experience.

Setzer's seems to approach customers like a partnership and like to solve problems. Scott is…read moresuper-efficient and great communicator. Delivery on time and great communication. Installer who they set up for me was top notch. Great follow up and group of people I know will try to do the right thing.

I have used this company for over 20 yrs and they have always given the fastest service! Honest…read moreand reasonable prices. Highly recommend!

Amazing place! Best prices and wonderful customer service :) highly recommended! We needed…read moreequipment for our new restaurant, Joe saved us over 100k thank you!

Sterling Restaurant Equipment & Supplies is a restaurant supply store located on the corner of…read morePhilips Highway and Baycenter Road. It is a small place and it seems like they don't have a lot of items in the store, the employee said they can order whatever and have it delivered. He could not get me pricing, however, and gave me a card and asked me to call his boss.

The pump system in our previous dishwasher went out. So, joy of adulting joys, that meant looking…read morefor another dishwasher. We have five kids, so we decided to save some money we'd look at a few scratch & dent stores. First, this was one of the few of those stores that had a working website. I saw this same exact dishwasher being sold new at Lowe's for between $1400-$1500, so when I saw they were selling this one for under $700 I was honestly skeptical. Yet they confirmed no one had previously owned it! It was brand new, & Christian (ask for him, he's good) helped me wrap up, load it up, & I was on my way home with it. The whole transaction was smooth, quick, & Christian was helpful in answering the few questions I had. I highly recommend consider EZbuy Appliances for your next purchase!

DO NOT PURCHASE FROM THIS COMPANY!!!!!!!…read more I purchased an LG Dishwasher and did not know it did not have a heating element, and of course, the sales associate did not tell me that either when I made the purchase. I called LG repair out, thinking my dishwasher was not drying, and that is when I found out there was no heating element in the LG dishwasher. Called the store to see if I could do a refund, but they told me no because it was more than 48 hours since I purchased. I have only had the dishwasher for 5 days. The owner would not even speak to me over the phone.