Just like the other negative reviews say, the VIP Backstage Pass is a subscription plan, and NOT a…read morefree membership points club as their employees describe. I specifically asked the employee at the register if it was a monthly charge, and he assured me it wasn't. He was a nice and friendly kid, so I didn't push back at the time. That was my mistake for taking him at his word and believing it was an earned points club like at Old Navy, Famous Footwear, etc. In hindsight, I still cant really say if the kid knows he is selling subscriptions, or if he genuinely believes it's an earned points system. Also, canceling the subscription was a pain because of course customer service is handled out of country by an automated systems that make it nearly impossible to speak to anyone. I had to eventually just put a "stop payment" via my credit card company. This is a bummer review because I really wanted to like FYE. But I will never shop here again. Back to Mad Monk I go.

The Manager seems like he likes to Micromanage and throw his weight around, however the employees…read morethat were there were super helpful and friendly. I found a few Underground hiphop CDs for a great price.

I'm a big fan of this store . I popped in en route to Yosemite and I am so glad that I did . The…read moreshop owner was accommodating and obviously a true music enthusiast. I purchased a handful of albums . The Carpenters Johnny Cash Merle Haggard Tony Bennett Tom Jones I would have bought more but I had to stop at some point . So many good ones to choose from !

Location was closed during posted open hours on a Saturday. Very disappointing. Likely won't be…read moreback.

Havnt been in yet, this is only based on my experience so far…read more No one is answering the phone The store says open, all lights are on but front door is locked and NOBODY is around... I've been sitting outside for 38min so far.. no note on the door saying be back in 5, or on my lunch etc... 2 dudes came out of the smoke shop right next to it and looked in to see if he was there yet, who knows how long the person has been gone. They even joked that maybe hes smoking too. So yea... not sure how much longer I'm going to wait, but this is just flat out shitty customer service from the get go.

It's a registered wish app pickup location, and I've been by 3 times today (a Saturday) between 11…read moream and 4:30 pm and the doors are locked/no one is there. The guys in the smoke shop next door told me the first time he 'stepped out' and would be back in a bit. Well, he's not back yet

RUDE ASSOCIATES AND NO HELP AT ALL.. I don't look mexican, but I am.. and they talked about me in…read moreSpanish the whole time.. I am Fluent in SPANISH!! I couldn't believe they were being discriminating to people of lighter skin.. Dude.. SOY MEXICANA!! Don't come here for anything.. they will take advantage of you!! Mira, Soy Mexicana y estas mujeres, Caty, Sonia, y Anahi no quierian ayudarme porque tengo pele clarita.. y Hablaban mala de mi en espanol.. nunca mas voy ir as esta tienda.. NUNCA MAS!!!!

I had ordered a book for a former student who is now graduating from a nearby university with her…read moreadvanced degree. I asked my AI assistant what would be a suitable gift for her. As her major was psychology, he suggested a seminal book that she might like. So, I went on Amazon and ordered it in hardcover. They promptly shipped it in paperback. I returned it and reordered the hardbound. Again, they shipped me a paperback and, just for good measure, refused to publish my truthful review (which Amazon asked for in the first place) as I am not allowed to say anything that might reflect badly on a seller. So, I ordered it from Barnes and Noble in Modesto. Not only was it the edition I wanted, it was ready in minutes and good value for the price. When I stopped by to pick it up, the clerk was cheerful, helpful, and an all-around good ambassador for the B&N brand. I had forgotten how good these folks are. Amazon lost a book buyer and reviewer. Barnes and Noble Modesto gained both.

They never have volume 3 of Dragon Ball Super,or volume 4 Of Dragon ball Z its been 6 months since…read morei first started going to this barnes and noble and 23/23 times i went there none of the volumes I'm looking for are available so i end up getting a random comic book,also they have the weirdest manga,Last time i went there i saw a manga called "Please go home,Mrs.Akutsu" i'd rather poop broken glass than come to this place again,but since is the only barnes and noble near to me i have no other option,The staff is pretty nice though.